Streets Ahead estate agents in London, Croydon, Thornton Heath and 2 more

★★★★★ 5/5

Google

Lee Lavender is an exceptional estate agent. He was very attentive and professional. I also dealt with Kai, the Manager, and Mary from the Coulsdon branch who were always helpful, friendly and supportive.

Christine · 24 March 2019 · Streets Ahead Coulsdon

★★★★★ 5/5

Google

I was very happy my experience with Lee and his colleagues at Streets Ahead in Coulsdon. They made the process of moving very easy and were quick to respond to queries at each stage. I would definitely use them again.

Sally · 24 March 2019 · Streets Ahead Coulsdon

★★★★★ 1/5

Facebook

Clearly don’t vet tenants very well. I’ve had to consecutive neighbours living next door to me that have been very noisy. The second lot have been noisy every night since moving in. They won’t even discuss the second lots with me despite sending them video evidence of what’s going on. There’s more to a good tenant the their ability to pay their rent. Streets ahead are a disgrace!

Vicki · 21 March 2019 · Streets Ahead Coulsdon

★★★★★ 5/5

Google

Kai, Lee & Mary were quick, professional and friendly! Our house sold in a week with Streets Ahead Coulsdon and we were very happy with the service.

Jessica · 20 March 2019 · Streets Ahead Coulsdon

★★★★★ 5/5

Google

I would highly recommend Streets Ahead. All the staff are extremely helpful and I was kept fully informed the whole way through the purchase.

Annette · 20 March 2019 · Streets Ahead Coulsdon

★★★★★ 5/5

Google

Lynsey, zeenat, Jacob and the entire team at streetahead were very professional and did everything to assist me and my family in getting our apartment. They are a great asset to the company. Their services is professional and I highly recommend them to the United kingdom and beyond when it comes to property search engine.

Samuel · 20 March 2019 · Streets Ahead Coulsdon

★★★★★ 5/5

Google

I had the pleasure of working with Lee Lavender who has been brilliant; he is a genuine agent who wants the best for you as a buyer.

Dani · 20 March 2019 · Streets Ahead Coulsdon

★★★★★ 5/5

Google

Thank you Lynsey and the team for your customer focused approach in keeping me informed on my latest appointment very professional.

Win · 20 March 2019 · Streets Ahead Coulsdon

★★★★★ 5/5

Google

Great Estate Agents, their communication is fabulous. Lee in particular always goes that extra mile

ANNA · 20 March 2019 · Streets Ahead Coulsdon

★★★★★ 5/5

Google

Lee and Kai both worked tirelessly to sell our property. They kept us well informed throughout the process and provided a friendly and professional service.

Liz · 20 March 2019 · Streets Ahead Coulsdon

★★★★★ 5/5

Google

Thanks Lee for all your help! You were extremely patient in helping me find the right property . Thanks also to Kai, the branch manager for his advice and assistance . You both made my onward move as stress free as possible. Suzy.

Suzanne · 20 March 2019 · Streets Ahead Coulsdon

★★★★★ 1/5

Trustpilot

Poor sales experience.

They started off professionally when they visited in order to help sell my property. From that point onwards the service was poor. Instead of showing people around the property the agent would sit on the sofa checking his phone and would let people walk around my house unaccompanied (we have cameras in the house). They repeatedly left the front and back doors unlocked. They rarely kept in touch or provided feedback or updates - it was like a black hole. Eventually after 7 months of poor service and no sale I moved to another agent.

Wayne · 18 March 2019 · Streets Ahead Thornton Heath

★★★★★ 5/5

Google

We have been having a hard time looking for a home. But now we have found. Customer service is number one and I would definitely recommend. Thanks to bradley

Jamie · 9 March 2019 · Streets Ahead Croydon (263 High Street)

★★★★★ 1/5

Trustpilot

Once they have your money they truly do…

Once they have your money they truly do not care. You won't hear from them or have any matter sorted in a timely manner. I was a tenant - thankfully no more! But they also deal the same way with landlords (I know as kept in touch with mine) - if you want to be treated with respect and professionalism go with someone else…

Alex · 7 March 2019 · Streets Ahead Thornton Heath

★★★★★ 1/5

Facebook

If I could give it a 0 star I would ! An absolute nightmare of an agency to deal with from a tenant perspective. Right from the beginning when I rented - issues , lack of contract in place literally until 2 days before moving in I didn’t know if I actually secured the place. Head of lettings didn’t even bother to let me know what is going on, it was me constantly chasing and trying to find out what is going. The real saga started however upon vacating property. Various agents arranging viewings of the property without prior arranging with me, random viewings at 8 pm without agreeing upon. To the point when the guy who was meant to do the check out never turned up and nobody bothered to inform me. The attitude of staff there is another story , it’s almost like they’re doing you a favour ! I was told to come to their offices to drop off the keys or send it via recorded delivery (on my expense!) after being stood up by their staff. Now I’m sure getting a deposit back will turn out to be another mayhem ! Please avoid them at all cost ! Not worth the stress ...

Alex · 26 February 2019 · Streets Ahead London (25 High Street)

★★★★★ 1/5

Facebook

If I could give it a 0 star I would ! An absolute nightmare of an agency to deal with from a tenant perspective. Right from the beginning when I rented - issues , lack of contract in place literally until 2 days before moving in I didn’t know if I actually secured the place. Head of lettings didn’t even bother to let me know what is going on, it was me constantly chasing and trying to find out what is going. The real saga started however upon vacating property. Various agents arranging viewings of the property without prior arranging with me, random viewings at 8 pm without agreeing upon. To the point when the guy who was meant to do the check out never turned up and nobody bothered to inform me. The attitude of staff there is another story , it’s almost like they’re doing you a favour ! I was told to come to their offices to drop off the keys or send it via recorded delivery (on my expense!) after being stood up by their staff. Now I’m sure getting a deposit back will turn out to be another mayhem ! Please avoid them at all cost ! Not worth the stress ...

Alex · 25 February 2019 · Streets Ahead Coulsdon

★★★★★ 5/5

Google

Very helpful/professional service from salma

Tony · 13 February 2019 · Streets Ahead Croydon (263 High Street)

★★★★★ 5/5

Google

Just wanted to thank the staff at Streets Ahead. Without their dedication and enthusiasm to find a buyer for my property I would have missed out on my dream home. Beware of esate agents like Lauren from Cubbit and West who charged me to have photos taken yet, lied about how many people attended my open day and still didn't manage to sell my home. A special thanks to Faye at Streets Ahead who offered a high level of professionalism, communication and transparency throughout, making the whole process much smoother, and to Ebi and Kye for their efforts. I would definetly recommend this estate agent and use them again if needed in the future.

Bri · 29 January 2019 · Streets Ahead Croydon (263 High Street)

★★★★★ 4/5

Google

We have just exchanged on our property, a process that took longer than any of us expected. Marina has been honest & open throughout the process. She was the person who I spoke with initially when obtaining quotes from various agents and her matter of fact approach was a large part of the reason we opted for Streets Ahead. Not 5 star because there were some communication errors along the way (none of which involved Marina) but all in all as stress free as selling a house could be. We are very satisfied.

Julie · 12 January 2019 · Streets Ahead New Homes

★★★★★ 5/5

Google

First class service from start to finish, on selling our house in Davidson Road. Impressed with the way things moved smoothly through the gears, from initial photos by Harley, to Robyn and exchange of contracts.. Marina was very professional and knew the way things worked inside out. Would recommend without hesitation. Paul & Jacqueline M.

Paul · 12 January 2019 · Streets Ahead New Homes

★★★★★ 1/5

Trustpilot

terrible!!

property management team was a joke! found horrible tenants, didn't conduct proper referencing and bother managing arrears... letting management team members were unreliable, untrustworthy and dishonest which left us in huge arrears, tenants won't leave and eventually when we managed to get them out, our property was left in a horrendous state. The words of comfort from the letting manager Amir G were, "at least they didn't smash the windows!"Absolutely useless as a letting management agent, won't touch them with a barge pole!

Raz · 20 December 2018 · Streets Ahead Thornton Heath

★★★★★ 5/5

Google

My partner and I have recently purchased a property through Streets Ahead, thanks to Robyn who was our sales progressor and the rest of the team (including Pawel who is very diligent and trustworthy) - the experience was made as smooth as possible. Robyn is very professional and does everything she can to help, we were being guided extremely well, all the way. Thank you for ALL of your help.

Eli · 11 December 2018 · Streets Ahead New Homes

★★★★★ 1/5

Trustpilot

Wont stop hassling me!

We asked Streets ahead to value our property, but went with another agent who had a cheaper commission in the end. Since then we have been sent numerous emails and nuisence calls from Jason Paris who clearly isn't happy with our decision, even after asking for our details to be removed from their system we are still being emailed and called! I wish I never had them around to our house and if we fail to sell our house with our current estate agent, we definitely wont be going with Streets Ahead!

Ben · 10 December 2018 · Streets Ahead Thornton Heath

★★★★★ 5/5

Google

Excellent service. Faye has a great attitude to the needs of the customer and if it wasn’t for her we would not have a superb flat. Diane was extremely focused on getting the job done and we thank them both together with Michelle for the great service.

H0ward · 10 December 2018 · Streets Ahead Croydon (263 High Street)