Strata estate agents in Bolsover, Shirland and Leeds

★★★★★ 1/5

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Rubbish Strata new build homes

We have had numerous issues with our new build in MicklefieldIt started from day one.We had to pay £500 for an independent report which highlighted over 300 faults.A team of 3 men spent 3 days correcting these errors Some of the faults were dangerousOur extractor fan wasn’t even correctly vented A large trickle vent fell off an upstairs window.Our fence did not comply with planning permission application so a contractor returned and boarded the fence, again incorrectly, and left nails poking through the fence.Then the worst of all , a large leak from our upstairs bathroom.Our daughter rang us and was hysterical as water was pouring through our light fittings.We have posted a video on Facebook and Instagram for those wanting to see it.It was horrendous.My partner has claimed on her home insurance for the first time in 30 years.And the house is only 3 years old.Strata don’t tell you the warranty they offer only covers plumbing for 2 years and our windows for a year.We only asked them to reimburse our excess and they refused in their quickest ever reply to us.Once you have bought your house they aren’t interested.But it isn’t just your house it is your home.Don’t buy a Strata house is my advice.It will be months before we can get back to normal.Our estate was called Lavish - well it doesn’t feel that way.

Jeffrey · 6 September 2024 · Strata Shirland

★★★★★ 5/5

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Jeff was particularly helpful and very…

Jeff was particularly helpful and very professional. Nothing was too much trouble to him . I thoroughly recommend him

Michael · 6 September 2024 · Strata Shirland

★★★★★ 5/5

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Barry and Attraction D

Barry has been to my property a couple of times on Attraction Parcel D to rectify some small snags, he’s been brilliant both times, done some quality work and left it tidy. This is our second purchase of a strata home and this one has been finished to a higher standard and would highly recommend the team on Attraction D.

Patrick · 4 September 2024 · Strata Shirland

★★★★★ 5/5

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Rythym site plot 92

Rythym plot 92 . Within our 2 years of moving in . Needed some snags doing within our property. Jeff came out to carry these repairs out . What a gentleman. Explained everything what he was going to do . Very polite. His manor is easygoing and conducts himself with dignity and respect to his customers. Took his shoes off before going upstairs. Gave good advice also .

Helen · 3 September 2024 · Strata Shirland

★★★★★ 5/5

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Good Job

I am very appreciate the job from Jeff. Good job. Thank you.

WW · 3 September 2024 · Strata Shirland

★★★★★ 5/5

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Malc Tall Praise.

Malc Tall has been amazing with my Snagging. Super nice, super helpful and Super knowledgeable.

Leanne · 2 September 2024 · Strata Shirland

★★★★★ 5/5

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Feeling so good

I have moved into my house for 5 month and I’m feeling good. Betty from sale office is so helpful, we went through buying process smoothly and got my key earlier than what I expected. If you got any issues you know that she is always there in the office and always happy to help. I love my new home especially the room layout and the design, got quite a few of my friends walked around had a look at my house and they loves it too, the hall way and the landing area are so spacious compare to their house. Before I move in I was worrying that it will be noisy outside because my house is near the main road, but I was surprising that we don’t get much traffic at the night, it’s still a quiet and peaceful place for me!

Shaoqiang · 1 September 2024 · Strata Shirland

★★★★★ 5/5

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Excellent Maintenance team

Jeff and Malc came out to do some maintenance snagging on my property, top workmanship, friendly and conscientious about their work. No ask is too much for them.

Ed · 29 August 2024 · Strata Shirland

★★★★★ 5/5

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Strata Home: Quality & Great Experience

When we set out looking for our dream home, most of the builders that we discussed with had little to offer in terms of customizing their home templates to accommodate our requirements. For us, the most important attractions to Strata homes are the luxurious extras, the home layouts, and the overall efficiency that are built into the home units by default.The customer experience manager (Kayley Robson) held our hands and patiently guided us through the entire process from plot reservation through home building till completion, and the final move in. The team at the property site have been providing excellent after sales support and they’ve gone beyond the call of duty to solve the new home challenges that we encountered. Thanks to Craig Botfield (Asst. Site MGR), Ryan Stancil (Site MGR), and Gabrielle Hughes (Quality MGR), our move-in experience has been quite pleasant. Overall, my family feel lucky to have acquired our property from STRATA and I would highly recommend them.ADUKE & JON

Jonathan · 29 August 2024 · Strata Shirland

★★★★★ 5/5

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Batty is very good because she explains…

Batty is very good because she explains everything in a great costumer service manager. Strata’s home is very spacious and luxurious. We all recommend to buy these types of homes.

Kamlesh · 26 August 2024 · Strata Shirland

★★★★★ 5/5

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My journey with strata was so smooth

My journey with strata was so smooth, with Bethany Harris always there to take my call every time I called( which I did call a lot) she always listened and made sure I was happy at every given time. Thank you Betty , thank you James . We love our new home….

Uju · 24 August 2024 · Strata Shirland

★★★★★ 5/5

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A good CS team

I have lived in my new house for almost 2 years, 10 days before I discovered there are water stain on the roof corner on the ground floor washroom. Email to Strata CS team for help, with Kristie's speedy action to arrange an engineer to retify the cause of leaking within a week.Thanks very much for Jeff who opened the bathtube on the 2nd floor, checked and confirm there's no leaking of the bathtube and other area, the leaking is caused by the bathtube sealant. He removed all the sealant and put a new one. After that Jeff also carry out the remedial works of the water stain.Jeff and Strata's team are absoluely kind and professional.

SW · 24 August 2024 · Strata Shirland

★★★★★ 5/5

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Keira was very help ful

Keira was very help ful. And good knowledge x

Tracey · 23 August 2024 · Strata Shirland

★★★★★ 5/5

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Exceptional service

Malcolm Tall and Carl Dowland gave an exceptional service whilst carrying out repairs, they were polite and respected my property.Both Malcolm and Carl had great experience and new how to best solve the issues I was having with my property, they discussed what they were going to do before starting and got me to check everything was ok after each issue was resolved.I can't recommend them both enough.

David · 21 August 2024 · Strata Shirland

★★★★★ 5/5

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Shout out to Malcolm Tall

Malcolm Tall who came to fix much of our snagging list was wonderful, he went above and beyond to make sure that we were happy, and he was really friendly too.

Rachael · 20 August 2024 · Strata Leeds

★★★★★ 5/5

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Out of the blue, great service

I took my disabled father and his partner to the showroom to view a house, it was an impromptu visit and yet we were fully accommodated. Kira, the representative, took her time and showed us around a house, explaining and aiding us. Even taking the time to describe verbally what could not be seen by the visually impaired lady I care for. Excellent service and the advise received was invaluable.

S · 17 August 2024 · Strata Leeds

★★★★★ 5/5

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Malcolm did a lovely job finishing of…

Malcolm did a lovely job finishing of the door surrounds and sealing.

Darren · 16 August 2024 · Strata Shirland

★★★★★ 2/5

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To be honest it was not great

To be honest it was not great , booked a viewing to see a Malmö , but on arrival was told site had closed , she did to see but no we could not go as site locked up , we was their for 4 pm so we was actually 15 mins early , Why book if we can’t veiw , we came 10 miles too , so to be honest was un happy

Tracey · 15 August 2024 · Strata Leeds

★★★★★ 5/5

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Jeff and Dave

A great pair of lads. Very friendly and worked well. Clean and tidy and respected my home. Would definitely have them to work here again

Consumer · 12 August 2024 · Strata Shirland

★★★★★ 5/5

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6 months in and good experience so far

6 months in and good experience so far. A slight delay in sorting out initial snags due to their staff moving to different sites and leaving. But overall the customer care team have been good

Demi · 10 August 2024 · Strata Leeds

★★★★★ 5/5

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Promise - Sarah has been amazing

Sarah has been amazing from start to finish. Got us straight in to come view a couple of houses, took us through everything. Was very clear and transparent. Ended up changing mind on type of house from all the different options. Ended up going with assisted sale which worked in our favour and managed to get ball rolling and all complete in 6 weeks which is crazy. Nothings ever too much for her she puts in 110% effort. I would recommend strata as a whole if you’re thinking of moving. Thanks again love our house in a lovely quiet area

Sophie · 9 August 2024 · Strata Leeds

★★★★★ 5/5

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Jeff and Dave were amazing

Jeff and Dave were amazing. Very approachable, wanted to help and did their job to the highest standard. Even doing an extra job they didn’t initially come to do, utilising their vast experience. Would use again and welcome them back with more Cuppas and chocolates.

Farren · 7 August 2024 · Strata Leeds

★★★★★ 1/5

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Aftercare is SHOCKING

I just deleted the intial review I left when I moved into my Strata house on the Leeds Kudos site as the customer after care for the snags and problems with the house takes months to fix. Both the extractor fans in the bathroom didn't seem to be working properly as there was mold gathering on the ceiling. Turns out neither of them have been connected properly.Every time you have an issue to raise it takes months to actually get it resolved. I raised a very simple issue about the front door seals.....4 months ago......still not be sorted or even acknowledged they are working on it! Really disappointing when this is NOT what you are sold when buying the house

Ellie · 7 August 2024 · Strata Shirland

★★★★★ 5/5

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Jeff did a fab job would recommend

Jeff did a fab job of sorting out a big number of our snags. Done to a good standard. Nice and friendly guy. Would recommend him, would use him again

Sophie · 7 August 2024 · Strata Shirland