Strata estate agents in Bolsover, Shirland and Leeds

★★★★★ 5/5

Trustpilot

Shane, Les & Ryan

I had Shane, Les and Ryan round to deal with a replacement shower tray. Not only did they do a great job but they also identified a potential issue which substantially increased the job and tackled that as well. The guys were quick to bring me up to speed and explain the issue and its potential impact, they set out what was required and the added time to the job. All 3 guys were personable and very professional, I was really impressed with their knowledge and commitment to doing an excellent job!

Itee · 20 November 2022 · Strata Shirland

★★★★★ 5/5

Trustpilot

Strata Verve

We moved to our new house a year and a half ago and are very happy with it. We have only had minor issues and Jeff and his team have been sorting them out. They have been very quick, professional and informative with their job. Nikki from the customer care team has also been very good helping us sorting out the issues.

IC · 20 November 2022 · Strata Shirland

★★★★★ 5/5

Trustpilot

Great service and showhomes.

Visited several sites now and spoke to the staff who have always been very helpful. The show homes were of an excellent standard and very well presented. After consideration we wanted to put down a primary reservation and the customer experience manager Deborah couldn't have been more helpful. Taking us through the process to secure the plot we wanted. Overall a great experience so far.

Matt · 20 November 2022 · Strata Shirland

★★★★★ 5/5

Trustpilot

Jeff

I have had Jeff round quite a few times now and he always does a remarkable job. He’s extremely friendly and trustworthy. I am more than comfortable leaving Jeff in the house when I have to nip out. His skills and knowledge are second to none and he is very informative. He always keeps me updated on what he is doing and will inform me of the next steps.

Ellie · 18 November 2022 · Strata Shirland

★★★★★ 5/5

Trustpilot

Verve, Castleford. Customer care operatives have been amazing.

I've experienced a lot of issues with my property which needed sorting and have had to wait a while but once the customer care team have been instructed to do work I can't fault them. Jeff and Ryan have been to my house today and are booked in tomorrow and will finally get the majority of jobs boxed off. They have gone above and beyond and have been so helpful and have been an absolute pleasure to have in my house for the day. Nikki the customer care manager has also been brilliant.

Laura · 18 November 2022 · Strata Shirland

★★★★★ 5/5

Trustpilot

Staff always very helpful,friendly and…

Staff always very helpful,friendly and happy to help us.Work has always been completed.Jeff is the colleague who has been to our property the most,we are very happy with all his work.

Gemma · 17 November 2022 · Strata Shirland

★★★★★ 5/5

Trustpilot

Great Service

Malcolm was a top bloke who gave 100% care in our home

Jason · 17 November 2022 · Strata Shirland

★★★★★ 5/5

Trustpilot

Thumbs up

moved into Strata's new build for almost 1 year, we are very satisfied with our house as well as the Strata team members. Only minor issues with the house so far, customer service team reply my emails promptly and helps to make appointment to fix the problems in effective manner.We had Dave to fix our under carpet floor last Friday, he wear his shoe covers before come into our house, asked me to show where the issue is and quickly fixed it. He asked me to double check if the issue is fixed before he puts the carpet back in place. He is polite and helpful. Thank you Dave and Strata team.

Chan · 15 November 2022 · Strata Shirland

★★★★★ 5/5

Trustpilot

A Very Enjoyable Viewing

We made an appointment to view the development with Rachel.On the day, we were met by Rachel who was very welcoming and helpful.She explained all the house types and showed us the site plan and explained all the phasing.She then took us to view the layout of our preferred house type, explaining fixtures and fittings that would be included or would be extra.Back at the Showroom she let us view the Show Houses in our own time.Throughout the viewing Rachel was very helpful, knowledgable and didn’t give the hard sell.It was nice to discuss things with her.

Richard · 14 November 2022 · Strata Shirland

★★★★★ 5/5

Trustpilot

Giving a big thumbs up to Jeff and Ryan

Giving a big thumbs up to Jeff and RyanExcellent service in helping resolve follow up issues with my new build. Great customer service, friendly and efficient.

Karen · 14 November 2022 · Strata Shirland

★★★★★ 1/5

Trustpilot

stay clear cowboys

I would not recommend buying a house from them i made that mistake and regret it 100 percent what was supposed to be my dream house is a house from hell. do not want to know you after completion. displaced joint in drainage pipe leading to house pest control been out numerous times which we have had to pay for pest control said it is a displaced joint as rats cannot chew a big smooth pipe as they have on the pictures i have sent them and that from the pictures you can tell its a displaced joint and rates coming in under the sink but will not sort out as fobbing me off all the time not the first time we have had issues with them and their shabby workmanship also a picture where they have put loads of foam to cover/fill in a hole to the sink where the pipe is displaced stay clear!!!!

Nichola · 9 November 2022 · Strata Leeds

★★★★★ 1/5

Trustpilot

Beautiful house type - great quality fixtures - fitted by the lowest bidder. Awful aftercare.

We reserved our Valencia in Jan 2021 and moved in April 2021, our sales experience was fantastic. On the surface our house looks beautiful with great quality fixtures and fittings. Sadly the workmanship is of the poorest standard. I have waited 18 months to write my review to give Strata and their contractors the opportunity to rectify the inevitable (and somewhat expected) snagging issues however to date, there are still some serious outstanding issues with our property, all of which strata are aware of, but despite a number of empty promises by various team members, I feel like I’m banging my head constantly on a brick wall to attempt to rectify. To list but a few issues we’ve had: 1. A portion of our external wall which had been incorrectly built collapsed on my 2 year old in May 2021. I had to argue with various contractor representatives that it was not safe. It’s taken until Sept 2022 to rectify. 2. Our house ‘may’ be missing some of the bracing despite their contractor telling us this, strata are adamant it’s ‘definitely all there’ 3. We’ve had 4 new front doors ordered as ours according to the supplier is ‘unsafe’. I was told it would be 6 weeks to rectify, this was in Feb 2022. To date my front door is still unsafe, not thermally efficient, poorly fitted and is at risk of falling. I have 2 young children. 4. None of the mirrors in the house were wired correctly, the tv points didn’t work, the hob didn’t work and we were left with a live wire which posed a fire risk in our loft for 9 months. 5. We’ve had near on 8 visits from Ford windows - and still have outstanding issues with our windows. 6. We had no shower traps fitted resulting in raw sewerage smell in our bathrooms from April 2021 - summer 22 when my husband rectified this himself after 3 plumbers had been to ‘investigate’. We found the traps were missing. 7. The plasterboard has deboned from the block work. Our house had the potential to be really beautiful - the site is in a great location and the design and fixtures are of really good quality, massively let down by the workmanship of the Contractors strata have appointed and the slow aftercare process.

Susie · 8 November 2022 · Strata Shirland

★★★★★ 5/5

Trustpilot

Rachel & the team at Anthem are fantastic, and so is the Oporto!

We've been dealing with Strata for months during the process of buying our new home and everyone has generally been helpful, but what really made the difference to us was Rachel at the Anthem development.Ever since we first called after having second thoughts on our reservation from another site she looked after us and made us feel at ease. As first time buyers we were new to the experience but she took us through every step in such a genuinely caring way and was (and is still) incredibly patient with our many questions. Not to mention she was basically our interior designer and helped us make the best decisions on the finish of the house.Josh and Davy are both really personable and since moving in they both put us at ease about what needs to be done and we're confident that should we have any snags/issues they will be resolved quickly. The rest of the site team also seem friendly and are considerate of us even when working in close proximity.Overall we're very impressed with Strata, the quality of the home, and Shannon was also very helpful at head office. It's been the team at Anthem that would really make us recommend this particular site to our friends and family.Thank you,Adam & Jodie

Adam · 8 November 2022 · Strata Shirland

★★★★★ 5/5

Trustpilot

Very ok with job

Rating only, no written review.

Mrs · 5 November 2022 · Strata Shirland

★★★★★ 1/5

Trustpilot

BULLIED AND HARASSED OUT OF OUR SALE!!

If it was possible I would rate a big fat zero👌🏼. I spoke with Melanie (who is the one in charge of the Shepshed development) last night for barely 5 minutes, who blagged, twisted, bullied me to a point that the home we had worked towards, was RIPPED away based on conjecture, speculation and I suspect a better suited buyer in the wings. We were not afforded any time to think through anything that we may wanted to have tried….A VERY BRUTAL WAY OF DEALING WITH A CUSTOMER SPENDING £270,000 - I hope with all my heart that this site is flooded out, or the customers drop out by volumes when Christmas has been and gone, and she ends up on the unemployment statistics, because Karma has a way of finding people!!! DISGUSTING CUSTOMER SERVICE….🤬🤬🤯Having read some of the reviews why was I surprised 🤦🏻‍♂️

Phil · 5 November 2022 · Strata Shirland

★★★★★ 5/5

Trustpilot

Very helpful and kept me updated.

Having had work done from Strata, I found them very approachable and only a phone call away each time I wanted to get hold of them for updates ect.

Chad · 4 November 2022 · Strata Shirland

★★★★★ 1/5

Trustpilot

The company is rubbish and have no…

The company is rubbish and have no regard for its customers but Barry the maintenance technician is spot on couldn't fault him if only the rest of your business followed his lead

Carl · 4 November 2022 · Strata Shirland

★★★★★ 1/5

Trustpilot

Someone HELP!!!!!!

Someone HELP!!!!!!Why is it that when I wrote a review people are quick to respond but when I email I get no response, from anyone!After care is a JOKE and none existent.Snags are still NOT sorted and now our front door is not closing properly and letting in a huge draft. Costing us lots of money in heating as it’s so cold.I’m appalled and disgusted with the ‘after care’ strata offer and I will continue to review each day until someone responds to my issues. I will be taking this further now.

Rhiannon · 3 November 2022 · Strata Shirland

★★★★★ 5/5

Trustpilot

The politeness and professionalism of Jeff whom is a credit to Strata

The politeness and professionalism of the worker himself, Jeff, who sorted the problem out straight away. Nothing was too much trouble for him, he had even taken his shoes off before entering our property even though I told him it was not necessary. He has also made sure that the follow up for the damage caused by our leak was booked in and would be dealt with in the same great timely manner. I was all workmen would be as efficient as Jeff

Simon · 3 November 2022 · Strata Shirland

★★★★★ 5/5

Trustpilot

Height of professionalism @ Jeff & Ryan

I had Jeff and Ryan round for 2 days to deal with shrinkage issues and generally address latent snags. Jeff had been round previously to identify what jobs were needed and he was very thorough. I was incredibly impressed with their commitment to excellence and how helpful they both were. Not only did they pick up all the jobs they went above and beyond to give ideas and suggestions as needed. I have dealt with incredibly helpful people at Strata such as Charley on Ambition but I have to say Jeff and Ryan really raised the bar and are a credit to Strata. They certainly left me feeling confident that I made the right choice by going with Strata!

Itohan · 3 November 2022 · Strata Shirland

★★★★★ 1/5

Trustpilot

Appalling Firm.

Appalling Firm. I would never recommend anyone to buy a Strata property. They rush to complete on the property so they could get our money. There was problems with the electrics (electric shock from the dishwasher on moving day), plumbing and general finish on the house. Strata seemed to want to put things right but it is a long drawn out process and I think they hope you'll give up asking so they don't have to do the work! Update 3/11: the issues don't just relate to electrical. There are numerous issues in all areas of the property that have still not been resolved after five month of being in, The issues are with Strata and the lack of post sale support and lax attitude to their customers.

Peter · 3 November 2022 · Strata Shirland

★★★★★ 5/5

Trustpilot

Jeff is amazing always very willing and…

Jeff is amazing always very willing and helpful should be at least 20 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Rorye · 3 November 2022 · Strata Shirland

★★★★★ 5/5

Trustpilot

Very happy customer

We've had the pleasure to deal with Jeff, he is such a great guy he goes out of his way to help us and ensures that any work he does in our house is to very high standards.Thanks Jeff.Zafar

Zafar · 2 November 2022 · Strata Shirland

★★★★★ 5/5

Trustpilot

Really sufficient and helpful the…

Really sufficient and helpful the workmen explained everything that needed doing and what the after care procedures were to keep up the maintenance he was friendly and polite so overhall very happy with the work carried out

Nicol · 2 November 2022 · Strata Shirland