5/5
GoogleVery helpful professional service. Good communication throughout the sale process. Would highly recommend.
Trusted Agent profile
Stephenson Browne - Crewe Ltd - Crewe - Lettings in Alsager, Newcastle Under Lyme, Congleton and 1 more
★★★★★
574 reviews across 5 offices and 3 platforms
Stephenson Browne - Crewe Ltd - Crewe - Lettings has five offices, in Alsager, Newcastle Under Lyme, Congleton (two offices) and CREWE. Together they have 574 reviews on three platforms, rated 4.6 out of 5 overall.
518
Reviews on Google
All 5 offices
25
Reviews on Facebook
All 5 offices
31
Reviews on Trustpilot
Business-wide
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Our offices
Stephenson Browne - Crewe Ltd - Crewe - Lettings's five offices, most reviewed first. Each has its own page.
- Stephenson Browne - Crewe Ltd - Crewe - Lettings Alsager13 Crewe Road, ST7 2EW264 reviews · 235 on Google (4.7)2 in the last 90 days
- Stephenson Browne - Crewe Ltd - Crewe - Lettings Newcastle Under Lyme56 Merrial Street, ST5 2AW259 reviews · 206 on Google (4.8)10 in the last 90 days
- Stephenson Browne Congleton21 High Street, Congleton, CW12 1BH, CW12 1BH70 reviews · 40 on Google (5.0)5 in the last 90 days
- Stephenson Browne - Crewe Ltd - Crewe - Lettings Congleton (21 High Street)21 High Street, CW12 1BJ67 reviews · 38 on Google (5.0)2 in the last 90 days
- Stephenson Browne - Crewe Ltd - Crewe - Lettings CREWE232 Nantwich Road, CW2 6BP30 reviews · 0 on Google2 in the last 90 days
Latest reviews from every Stephenson Browne - Crewe Ltd - Crewe - Lettings office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery helpful thrughout the whole process. Very good at comunicating and getting back quickly. Would highly recommend. Thank you for helping us move into our new home! :-)
5/5
GoogleBrilliant service from start to finish - especially impressed by the fact that they have a dedicated employee who pushes sales along by speaking to sellers,buyers,solicitors etc and resolves anything holding up progress.
4/5
GoogleThe team at Stephenson Browne did everything that was expected of them. Really good communications particularly once the sale process was underway.
5/5
GoogleI had great service with them while living in a house they managed for 1 year and 3 months. I was able to get into contact with them when I needed to. When we eventually moved out, they made that process easy and uncomplicated.
5/5
GoogleDealt with Margaret Caddy as a buyer and received excellent service, communication was on point, usually several days prior to my solicitor giving the same information! Thank you Margaret, I’m sure completion would have taken a lot longer without you chasing all parties. Can’t fault the service
5/5
GoogleWe engaged Stephenson Browne Lettings, Alsager, to let our house in 2017. From advertising the property, through to finding a suitable tenant and then managing the property, the service that we have received from this company has been consistently high. Any problems at the property have been quickly and efficiently resolved, and we have been kept fully informed at all times by the professional and helpful staff at the Alsager office.
5/5
GoogleWe can’t thank Margaret enough for her help whilst we were purchasing a property through Stephenson’s Browne. Margaret kept us informed every step of the way and helped out a lot with chasing people up and pushing things along, most of which was above and beyond her duty to us. She is extremely helpful, friendly, knowledgeable and professional - she is an asset to the company and made our experience a lot less stressful than it could have been. Thank you so much Margaret, you are an absolute star! Rachel, Wayne and Corey Fahy
5/5
GoogleWe’ve bought and sold through Stephenson Browne. Both times professional and efficient. This last time we had an offer on our house within 2 days. Brilliant! Excellent service from start to end. Would recommend.
5/5
GoogleGreat service from Stephenson Brownewho made selling our house in Alsager a hassle free experience. All the staff we met and communicated with were very professional and worked hard to ensure we obtained a good price for our property. Highly recommended.
5/5
GoogleBelow is my first review of Stephenson Browne, recently however they sold my home for me. I also purchased a new house from them , well a bungalow actually. The sales negotiator who dealt with me was very good. The salsa chaser worked exceptionally hard at the end as my buyers solicitor was a bit poor at responding to my solicitor so the sales chaser was the go between. I lost count of how many emails we exchanged. She was always pleasant, polite, and professional. REMEMBER if you use one of the one line estate agents you have to do the sales negotiation yourself and ALL the chasing. In my case that would have been a nightmare, especially as I had a holiday booked the week prior to my move. Sometimes you do get what you pay for. However don't be afraid to keep in constant touch with your agents and solicitors. Oh yes I would use them again Stephenson Browne have handled property letting for me for almost a decade, gosh I feel old! They have always supplied an excellent service and back up, plus advice when needed. I have always chosen to manage my own properties, but they have supplied advice if needed. As to the reviews that say they withhold deposits. I have only had to retain a deposit once, and on that occasions the tenant, or rather ex tenant had left me with over £1,000 worth of repairs and redecoration to carry out. She was without a doubt the tenant who caused the most casual low level damage to any of my properties. She could not accept the chaos she had left behind. However the agent brokered a resolution and offered words of advice. In my opinion they would never encourage a landlord to withhold the deposit without due cause. I have recommended the agent to several of my friends who have also been very happy. A word of caution - Whenever I have people relate horror stories about renting out properties, the second thing they usually say after they have told me that it all went wrong, is that they didn't use an agent, and/or didn't have a contract. I have rented to friends and people I know, but have always used these agents and had a contract. When it comes to friends especially it is good to have the agents to provide a professional buffer. Even if you don't use these agents do have a contract and a letting agent
5/5
GoogleA great service from Stephenson Browne when selling our home and also when purchasing. They kept us fully informed of any discussions. Throughout the long and drawn out sales process (our chain broke down) Margret kept us fully informed and is a true asset to the whole experience. Craig Whitney was also fully approachable throughout and I would have no hesitation to recommend them.
5/5
GoogleExcellent experience, very good communication and very reliable.
5/5
Googlegood agency. sorted everything I needed in time and efficiently. would move with them again
5/5
Googlea great team of genuine people who will make renting a home a pleasant experience- rather than a chore ..many thanks to all :-) paul
5/5
GoogleJenny and her team have absolute ace ! the renting process was fuss free and I had quick responses with all my queries. The moving in documentation was helpful with all the useful numbers we may need and numbers to contact in times of emergency. Excellent experience altogether!
5/5
GoogleI am a landlord with multiple properties in the Stoke area. I have had a run of poor tenants with desertions and trashed properties.I have recently been transferring my properties to Alex and his team at Stephenson Browne and with the use of his so far very reliable contractors they are being put back into good order and are quickly let. My confidence is building again. I recommend them very highly and will be transferring all my properties as they become available.
5/5
GoogleVery helpful, extremely understanding and in touch. After being refused by many other estate agents because of my none fault credit rating, they understood my situation and helped make things smoother and treated me with respect, I felt very comfortable and taken care of. The people working here are outstanding in their attention to detail. I would recommend them to anyone. I would give them 6 stars if I could.
5/5
GoogleAlex and team at Stephenson Browne were helpful, friendly and very efficient. Being new to the area, we needed a home in a hurry, and every thing was done to assist us move into lovely home in a timely manner. Nothing was too much bother, at any stage of the tenancy process. We would highly recommend Alex and time for all property matters, whether renting, buying or selling.
5/5
FacebookIncredible staff! I would recommend them to anyone wanting a first class service when selling their home. The staff were helpful, professional and went above and beyond to keep us informed and give us extremely helpful advice.
5/5
FacebookHi Marg at the Alsager Branch Just to say a big thank you to you and all the staff concerned. I know it has been a tough sell but it all came out good in the end. As always you have been the true professional Marg and sorted it all out through the fog and haze of buyers Solicitors, Thank You. Alan and Jane Maitland,
5/5
FacebookAlthough the service and levels of professionalism we received directly from all at SB was exceptional, It is a shame that we were all let down by the performance and service received from the local solicitors. We would definitely recommend SB - but would never get involved in a purchase or sale that include anyone dealing with this particular firm of solicitors!
5/5
FacebookWe have recently sold our house through Stephenson Browne, the service has been excellent. Craig and Margret were great and Margret kept us informed as the process went along. Really glad we chose you! Thank you
5/5
FacebookSandbach branch were very helpful and considerate when I was in the market to rent a property back in 2012 and during the past 5 years this has continued to be the case. So, to Karen, Debbie and Sarah (and all the the other staff) THANK YOU. If I am in the market again, you'll be the first people I come to :-)
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Questions about Stephenson Browne - Crewe Ltd - Crewe - Lettings
Which Stephenson Browne - Crewe Ltd - Crewe - Lettings office has the most reviews?
Alsager has the most, with 264 reviews rated 4.4 out of 5, followed by Newcastle Under Lyme with 259.
Where are the Stephenson Browne - Crewe Ltd - Crewe - Lettings offices?
The five Stephenson Browne - Crewe Ltd - Crewe - Lettings offices, by town:
- Alsager: 13 Crewe Road, Alsager, ST7 2EW
- Congleton (21 High Street): 21 High Street, Congleton, CW12 1BJ
- CREWE: 232 Nantwich Road, CREWE, CW2 6BP
- Newcastle Under Lyme: 56 Merrial Street, Newcastle Under Lyme, ST5 2AW
- Stephenson Browne Congleton: 21 High Street, Congleton, CW12 1BH, CW12 1BH
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