5/5
Very hard working thank you for all you have done
Trusted Agent profile
★★★★★
574 reviews across 5 offices and 3 platforms
Stephenson Browne - Crewe Ltd - Crewe - Lettings has five offices, in Alsager, Newcastle Under Lyme, Congleton (two offices) and CREWE. Together they have 574 reviews on three platforms, rated 4.6 out of 5 overall.
518
Reviews on Google
All 5 offices
25
Reviews on Facebook
All 5 offices
31
Reviews on Trustpilot
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Stephenson Browne - Crewe Ltd - Crewe - Lettings's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Very hard working thank you for all you have done
1/5
Rating only, no written review.
1/5
We let off this company for five years. Please keep away, you are not there clients! Remember, all they tell you in the beginning is lip service, I can't give you anymore information without causing myself problems. Just remember to take pictures and videos from day one!
Mr Holland. Im sorry to see that you were dissatisfied and would like to understand more about the issues. Could you please email me at the following tony@stephensonbrowne.co.uk and I will look into it for you. Many thanks
5/5
"We both sold and purchase a property through Stepehnson and Browne; the staff were professional, unbelievably helpful and went above and beyond towards helping us move out of our old home and into our forever home."
5/5
I always use the team at stephenson Browne for my sales and rental properties. Always receive good advice, having used them twice in the last couple of years to sell my own home and over the last few months I had 3 rental properties to bring to the market, after taking advise from Paul & Debbie and after completing few touches to present the properties to their best, we succesfully rented all 3 propties within a short timescale at my desired rental values and great tenants to. I would highly recommend great service
4/5
Margret and the team at Stephenson Browne were very supportive and friendly to me as I purchased my new home - and especially when things weren't going quite to plan on completion day. It was nice to have a friendly voice on the other end of a phone during an anxious time.
5/5
When I was looking for rental property moving across the country, Jenny at SB was by far the most helpful and professional of all the letting agents I contacted. Consequently, she quickly and efficiently arranged the letting of a property to us for which we were enormously grateful. During the tenancy, she was most helpful and pragmatic and we received the same level of customer service as if we were landlords. Thank you so very much for making a very stressful time so much easier as a result of your first class service.
5/5
Amazing team at Alsager, from beginning to end. They guided me through a sale and purchase at a stressful time. The sale price was realistic and our house sold virtually straight away. They were very accommodating to our needs and ever so helpful. I can highly recommend Margret who completed our sale and purchase.
5/5
“I have relied upon Stephenson Browne for a number of property transactions over the last eight years. On all occasions I have found them to be honest in their advice, helpful in their arrangements, and I am pleased to say successful in outcome. The demeanour of the staff is invariably positive, friendly and professional. I will definitely use them again on a personal and commercial basis.”
5/5
From the minute we opened the door to Craig we felt we were in good hands. He took lots of excellent photos, talked is through the process and we agreed on the best sale price for our property. The following day Margret and Josie came round to familiarise themselves with the bungalow, which to us was very important in order to answer any prospective purchasers questions. The whole team at Stephenson Browne were helpful and efficient all the way through to the day we moved out. Would highly recommend them to anyone who is thinking of selling their property.
5/5
We were delighted with the service provided by Craig and his team in the Alsager branch of Stephenson and Browne. The recommended sale price for our property given to us by Craig was realistic and proved to be easily achievable as our property sold before it reached the open market. Even though we had a full asking price offer, the team still carried out the full service just in case the sale fell through. All the staff were friendly and professional at all times and we would happily recommend Stephenson and Browne to anybody looking to sell their home.
5/5
We chose to sell our property with Stephenson Browne, as from our very first meeting with Branch Manager Craig, we were impressed by the down to earth, friendly and no-nonsense approach of the team. We weren’t looking for a hard sell; we wanted to find a committed buyer to love our home as much as we had before them. We were lucky enough to make our subsequent and simultaneous purchase with Stephenson Browne which meant our purchase was as smooth as our sale. A slight glitch at completion was resolved by a very compassionate Margret and Josie, to whom we will always be grateful to for their firm support and for going the extra mile for us as a family. As a local, methodical and tenacious estate agent- we can’t recommend them enough- thank you Stephenson Browne!
5/5
We used Stephenson Browne to buy our first house and I was very impressed with the service provided. From arranging the viewings to collecting the keys they were friendly, helpful and reliable. We had a few issues with our solicitors during the purchase but I felt supported through the whole process. We are now settling in and are grateful to Stephenson Browne for making the whole process as easy as possible. I would definitely recommend them!
5/5
During what is normally a stressful time, these guys and dolls rock up and take the stress away Well done to all!!!!
5/5
Excellent and friendly service from Mark & Jade and their team. Kept up to date and informed throughout. Recommended.
Thanks for your kind review.
5/5
I have bought 2 property's And found them so very professional And the best ever I have ever used !! Do not know what I would have done without them ,good team ! Would always use them again .
5/5
We would highly recommend Stephenson Browne Newcastle branch to anyone who is looking to sell a property, they were very professional, very friendly and always kept us informed on the progress of our house sale.
5/5
The staff in the Newcastle branch were extremely helpful whenever we called in about the sale of our property. Mark Tatton worked very hard on our behalf and got plenty of people to view the property. Everyone was friendly and easy to chat to. They kept us up to date with all that was happening. REG MOUNTFORD
5/5
I have nothing but praise and thanks for the team at Stephenson and Brown lettings in Newcastle. They are responsive to the tenants needs, friendly and considerate, make the renting experience smooth and stress free. I would highly recommend them. 😀👍 …
5/5
I have recently used Stephenson Browne Newcastle for a house sale, a house purchase and for lettings. In all dealings I have found the entire team to be professional, friendly and efficient. I will be doing business with them in the future and would highly recommend them.
5/5
Can't rate the Newcastle team highly enough thank you for selling our house so quickly and at full asking price!! We were so pleased with our sales particulars and couldnt believe how soon viewings came flooding in! Every staff member is helpful at guiding you through the process and they are all a pleasure to deal with. We would have no hesitation in reccomending your services. Thanks again!!
5/5
The team at Stephenson Browne really do go the extra mile in customer service. Accurate valuation, swift and smooth sale. There were some hiccups with the property we were purchasing through them - due to vendor and legal issues, not the estate agents - and the staff were proactive in helping to find solutions, always kept us informed, were open and honest, and always responsive. I cannot fault them. Thank you, Jade, Gaynor, Pam and colleagues! Highly recommended estate agency service.
5/5
Stephenson and Browne have been brilliant! They sold our house really quickly and were great at communicating with us when there was something we needed to know. All of the staff at the Newcastle-under-lyme branch were really polite and helpful (something we haven't experienced with estate agents in the past). Everything ran smoothly from start to finish thanks to their help, communication and organisation. Couldn't have wished for anything better! Would strongly recommend them.
5/5
I recently used Stephenson Browne to purchase my first home and I would highly recommend them. Jayne in the Alsager office was brilliant, she really understood what I was looking for & although I missed out on what I thought was "the house", she found me my dream home & I could not be happier here! Thank you!
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Alsager has the most, with 264 reviews rated 4.4 out of 5, followed by Newcastle Under Lyme with 259.
The five Stephenson Browne - Crewe Ltd - Crewe - Lettings offices, by town:
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