5/5
GoogleAmazing start to finish. Toria especially went above and beyond to ensure that our sale and purchase went smoothly. Definitely recommend.
Trusted Agent profile
Stephenson Browne - Crewe Ltd - Crewe - Lettings in Alsager, Newcastle Under Lyme, Congleton and 1 more
★★★★★
574 reviews across 5 offices and 3 platforms
Stephenson Browne - Crewe Ltd - Crewe - Lettings has five offices, in Alsager, Newcastle Under Lyme, Congleton (two offices) and CREWE. Together they have 574 reviews on three platforms, rated 4.6 out of 5 overall.
518
Reviews on Google
All 5 offices
25
Reviews on Facebook
All 5 offices
31
Reviews on Trustpilot
Business-wide
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Our offices
Stephenson Browne - Crewe Ltd - Crewe - Lettings's five offices, most reviewed first. Each has its own page.
- Stephenson Browne - Crewe Ltd - Crewe - Lettings Alsager13 Crewe Road, ST7 2EW264 reviews · 235 on Google (4.7)2 in the last 90 days
- Stephenson Browne - Crewe Ltd - Crewe - Lettings Newcastle Under Lyme56 Merrial Street, ST5 2AW259 reviews · 206 on Google (4.8)10 in the last 90 days
- Stephenson Browne Congleton21 High Street, Congleton, CW12 1BH, CW12 1BH70 reviews · 40 on Google (5.0)5 in the last 90 days
- Stephenson Browne - Crewe Ltd - Crewe - Lettings Congleton (21 High Street)21 High Street, CW12 1BJ67 reviews · 38 on Google (5.0)2 in the last 90 days
- Stephenson Browne - Crewe Ltd - Crewe - Lettings CREWE232 Nantwich Road, CW2 6BP30 reviews · 0 on Google2 in the last 90 days
Reviews on Google
Showing 511 reviews on Google only. Show every review
Google4/5
GoogleAlthough our first impressions were very good, that quickly changed when the purchase went to the sales progressor, things went a little down hill. The lack of communication was very disappointing however, this changed when that progressor left the business and the file was passed to Toria. Since then Toria has been very informative and updated me since taking this purchases on. We have now completed and couldn't thank Toria enough for all she's done to help.
5/5
GoogleWe had a lovely experience with Sharon and Raychel at Stevenson Browne when renting our new home. They were both so friendly, helpful and professional, keeping us updated throughout and making the whole process really easy and stress-free. Thank you both for all your help, we really appreciate it and would definitely recommend! ❤️
Agent replied · 10 October 2026
Hi Hollie Really pleased to hear the process was street-free, and thank you very much for taking the time to share your thoughts, it is appreciated. All the best, SB NUL Lettings
5/5
GoogleSharon has made this process so easy and comfortable to ask any questions and it was sort with straight away she has also emailed to see if everything has gone smoothly and has explained everything so easy for us to understand
Agent replied · 10 October 2026
Thank you for taking the time to leave your lovely comments :). All the best, SB NUL Lettings
5/5
GoogleToria and the team have been fantastic!
Agent replied · 10 October 2026
Glad to hear it Amanda / thank you for leaving a review :). All the best, SB Congleton
5/5
GoogleSharon has been absolutely amazing throughout the entire process of helping us secure our rental property. From the very beginning, she was professional, friendly, and incredibly supportive. She kept us informed every step of the way, answered all of our questions promptly, and made what could have been a stressful experience feel smooth and straightforward for us both. Her dedication, excellent communication, and genuine willingness to help really stood out. Sharon went above and beyond to ensure everything was handled efficiently, and we always felt confident that we were in great hands. We couldn't be more grateful for all of her hard work and would highly recommend Sharon to anyone looking for someone who truly cares about their clients. Thank you for making our journey into our new rental home such a positive and enjoyable experience!
5/5
Googlemy family experience thus far in procuring a new home with multiple estate agencies has been somewhat frustrating, however, Stephenson Browne have changed that - immaculate customer service and attention to detail. thank you for easing our stressful task in a pleasure!!
Agent replied · 10 October 2026
Hi John Whilst sorry to hear of the frustrations you've encountered, we are very pleased to read your review (thank you), and our glad your experience with SB has been a pleasant one. All the best, SB NUL
5/5
GoogleHad an amazing experience with Stephenson Browne, Sharon was so lovely responsive and reassuring throughout making the process of renting my first home so much easier , can’t thank you guys enough !!
Agent replied · 10 October 2026
Enjoy your home Anne :). Thanks for the five stars / review. SB Lettings NUL
5/5
GoogleA very easy transaction. Sharon Warrender was professional attentive and knowledgeable. Great experience
Agent replied · 10 October 2026
Lovely to hear your experience was a good one Lynn :). Thank you for taking the time to leave a review. All the best, SB NUL Lettings.
5/5
GoogleMy experience was excellent. The service was very efficient, quick, and helpful. Everything was handled smoothly, and I really appreciated the support provided throughout the process.
Agent replied · 10 October 2026
Hi Olga Very welcome re support, we appreciate you taking the time to leave a review and thank you for the five stars. All the best, Stephenson Browne
1/5
GoogleTwo words. property ombudsman. And inform Rachel Bird, Stephen Bird, Tony Browne,Lisa Browne. On how inpartial staff are in staff choosing who purchases properties. Already new potential seller gone to different agents.
Agent replied · 10 October 2026
Hi Fay, We are unable to identify any current or previous matter relating to your review. We would appreciate the opportunity to discuss any concerns you may have. Please contact our office directly with further details so we can investigate and respond appropriately. Kind regards, Stephenson Browne
5/5
GoogleI had a great experience working with Sharon throughout the whole rental process. She was always professional, responsive, and helpful, keeping me updated at every stage and making everything run smoothly.
Agent replied · 10 October 2026
Hi Austin Really pleased to hear your experience with us was a good one, and thank you for taking the time to share. All the best, SB NUL Lettings
5/5
GoogleRating only, no written review.
Agent replied · 10 October 2026
Appreciate the five stars Darren. All the best, SB NUL
5/5
GoogleSharon Warrender has been amazing and so helpful. I can’t thank her enough for helping us to secure our property she’s been brilliant. Highly recommended. Stephenson Browne are the best agent I’ve ever dealt with.
Agent replied · 10 October 2026
Hi Adam Never ever gets old seeing "best agent ever dealt with". Thank you very much for taking the time to leave a review, we appreciate it. All the best, SB Lettings NUL
5/5
GoogleSharon was absolutely amazing through the whole process, quick communication for anything we were struggling with and amazing customer service too, thank you so much for everything x
Agent replied · 10 October 2026
Hi Autumn Thanks for leaving a five star review along with kind words, we appreciate it. All the best, SB NUL Lettings
5/5
GoogleVery very happy with how smooth this went with our move, Sharon was absolutely brilliant with support and kind words 10 out of 10 for Sharon. This is by far the easiest most stressless move we have done yet, a big thank you too all that made this happen so easy.
Agent replied · 10 October 2026
10 out of 10 is what we aim for Heather so thank you!! So pleased to see your comments as well re stressless. All the best, SB Lettings NUL
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thanks for the five stars John! All the best, SB NUL
5/5
GoogleExcellent service and thoroughly recommended. Samantha was outstanding.
Agent replied · 16 April 2026
Really pleased to hear this John and thank you for taking the time to leave your thoughts. All the best, SB Alsager
5/5
GoogleCannot recommend Layla highly enough at Stephenson Browne Alsager. She has been really patient & helpful and helped to get our move on the way. Kept us informed, she has a very happy & helpful persona.
Agent replied · 16 April 2026
Hi Jane Thank you for the five star review and lovely words re Layla, we're a fan as well :). All the best, SB Alsager
5/5
GoogleIt was a pleasure to deal with all the staff both in the office and your sales progression.
Agent replied · 16 April 2026
Hi Christina It was a pleasure to deal with you as well, and thank you for taking the time to leave a review. All the best, SB Alsager
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thanks for the five stars Lesley. All the best, SB Alsager
5/5
GoogleStephenson Browne Alsager have been brilliant during the purchase of a property. After expressing an interest following a viewing Layla regularly kept in touch with us, offering support and guidance where required. Pleased to say we have now completed on the property and Layla and Abbie supported through the offer and negotiation stage. Real professional and personable approach throughout. Thank you
Agent replied · 16 April 2026
Hi Adam Thanks for taking the time to leave your review, delighted to read that you were well looked after by both Abbie & Layla. All the best for 2026, SB Alsager
5/5
GoogleWe were met by the lovely Sharon and delt with her till everything was signed and keys collected. I can only sing her praises, from day one she was professional, friendly and very helpful with everything stage, being understanding and comforting when I thought it wasn't going to go through. A massive thank you to her
Agent replied · 16 April 2026
Hi Kelly Thank you for taking the time to write this review, she is one of the best around our Sharon :). All the best, SB Lettings NUL
5/5
GoogleEverything you could wish for in an estate agent and more! The team are extremely knowledgeable and have a professional yet friendly approach. Always excellent communication providing regular updates and always available to answer any queries I may have.
Agent replied · 18 April 2026
Hi Elaine Thank you for taking the time to leave your comments and five stars, really nice words :). All the best, SB Congleton
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Stephenson Browne - Crewe Ltd - Crewe - Lettings
Which Stephenson Browne - Crewe Ltd - Crewe - Lettings office has the most reviews?
Alsager has the most, with 264 reviews rated 4.4 out of 5, followed by Newcastle Under Lyme with 259.
Where are the Stephenson Browne - Crewe Ltd - Crewe - Lettings offices?
The five Stephenson Browne - Crewe Ltd - Crewe - Lettings offices, by town:
- Alsager: 13 Crewe Road, Alsager, ST7 2EW
- Congleton (21 High Street): 21 High Street, Congleton, CW12 1BJ
- CREWE: 232 Nantwich Road, CREWE, CW2 6BP
- Newcastle Under Lyme: 56 Merrial Street, Newcastle Under Lyme, ST5 2AW
- Stephenson Browne Congleton: 21 High Street, Congleton, CW12 1BH, CW12 1BH
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