Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleMe and my partner have been looking for our perfect home for over a year. We had a viewing last week with a brilliant lady called Ellen. She sold the house to us well and was always on hand to answer any questions we had, during and after the viewing.
Lydia · 25 October 2018 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Lydia, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleI had four estate agents in to value my house as a change in circumstances meant I had to move back up North. Snellers came back with the highest valuation so I was a bit sceptical at first. After three weeks marketing though I have accepted an offer that I am very happy with, very impressed!
Jon · 25 October 2018 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Jon, Thank you very much for your great review regarding our Snellers Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleRecently moved out of my Kingston flat which was let and managed by Snellers very professionally. Everything was finalisedny Lisa who discs great job and kept me fully informed through her very clearvand well written messages. Thanks Lisa and the team.
John · 25 October 2018 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear John, We are really pleased to read your positive review regarding the service from our Kingston Office. We value feedback from our customers and thank you for taking the time to post this. We wish you the very best for the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleRodica is fantastic! She is very polite, thorough and helpful. We have rented with Snellers for 2 years and are very happy with the service and care they provide their tenants and landlords.
Alexander · 25 October 2018 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Alexander, We appreciate you taking the time to submit your review regarding the service you received from our Kiingston Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleI was taken to a viewing with a lovely girl called Ellen. Me and my husband Drew were very impressed with her! She was able to tell us all about the flat including if it was gas or electric and if the windows were double glazed. Highly recommend! Best of luck Ellen in your career!
Alice · 25 October 2018 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Alice, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleWould like to express my gratitude to Ellen at Snellers for proving my family with the perfect house, she provided us with all the information we requested in a professional manner and wasn’t biased in any areas. She was also very friendly and patient which was much appreciated, would definitely recommend her !
Kajal · 25 October 2018 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Kajal, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleVery pleased with the service we have received from Snellers(formally Penney) with our current rental property. All of our queries and concerns have been dealt with quickly and efficiently. I'd particularly like to thank Lena with all of her help! Thank you.
Rachael · 25 October 2018 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Little Miss, We are delighted to read that our Snellers Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleI recently rented a property through Snellers in Kingston and the customer service was 5 star. Kimberley was exceptionally helpful and made the process stress free. Jade and Ben also helped with answering any questions I had if Kimberley wasn’t available. Great work!!
Levi · 25 October 2018 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Levi, Having read your review, we would like thank you for your feedback about our Kingston Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleWe have been working with Snellers for a while now and have always found them to be extremely professional and friendly. Our account manager Lisa, is always so helpful and responds quickly to any queries we may have. It is a pleasure to work with them.
Top2tow · 25 October 2018 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Top2tow Ltd, Thank you for your review regarding your experience with our Snellers Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleI have recently been getting valuations on my property. And honestly I have found the agents I have spoken to a mixed bag and in some cases very un impressive.
I then had Snellers round after receiving a leaflet through my door. When booking the appointment I found the chap I spoke to on the phone very polite. I then had Edward Boxell round to provide a valuation. I found him extremely knowledgeable about the area and about market conditions. I appreciated his honest feedback on my property and clear vision of how he will market it when it comes the time for me to sell. I will 100% be selecting them to sell my house later this year. Very impressed.
Andrew · 25 October 2018 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Andrew, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleI recently rented a property through Snellers and I must say the service was amazing! Kimberley was very efficient and always kept me updated at every stage of the process and made my experience a pleasant one. I am definitely going to be using them again.
Glow · 25 October 2018 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Glow Rock, We appreciate you taking the time to submit your review regarding the service you received from our Kingston Office. We welcome all feedback and are very pleased to read that our team delivered you a five star service. We wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleWe had a very positive experience with Penney & Co (Kingston), in particular Allison Steele, who was selling the property on behalf of the vendors. Despite the fact that there was very good interest in the property and a lot of competition, we always felt that Alilison was being very supportive from the start and acted with integrity.
If ever we needed their advice then I would not hesitate to contact them, and of course, recommend them to others.
Many thanks again
Damian
Damian · 25 October 2018 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Damian, Thank you very much for your great review regarding your experience with Penny & Co. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleFrom the beginning of our dealings with the team at Kingston, they were nothing but professional and very efficient. From our first visit with Ed we were impressed with his knowledge of the market and he gave us sound advice. He also gave us the impression the team would do everything they could do to sell our property. Sonia and Ed then kept us up to date and always called us when they promised they would, even if there was no news. We just have to mention Jack who faithfully managed most of the viewing and always did it with a smile and a warm welcome to all the viewings. Sonia’s gritty determination with the negotiations has been outstanding. The whole team have exceeded our expections and we would not hesitate to recommend them to other sellers in the area. Thank you. FB KC
Fiona · 25 October 2018 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Fiona, Thank you for your review regarding your experience with our Kingston Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again for taking time to submit your feedback and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleMe and my husband Peter were extremely happy with the service provided yesterday with young Ellen. She was a glow of light and a very interesting human being. Her professionalism helped us find a nice new home to rent in Kingston and our son Grenville is chuffed with his new bedroom (that Ellen offered her artistic opinion and colour knowledge on). Would recommend her and use again!
Harry · 25 October 2018 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Harry, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleLisa Henderson | Senior Property Manager has been amazing since my husband and three boys moved into our new home. She is always punctual, friendly, kind and very helpful when it comes to getting things fixed and organised. I have never dealt with a more competent property manager and I have lived in various countries. Lisa is a standout for me.
Cazzandra · 25 October 2018 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Cazzandra, Thank you very much for your great review regarding our Kingston Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleMy partner and I have been tenants for the last 2 years, and Snellers (previously Penney & Co) have been our property managers during this time - and they have been great. Recently we had a few issues around the flat as a result of normal wear and tear, which we raised with Lisa Henderson. Since then, she has been on the case, able to simultaneously manage the various issues with respective handymen/plumbers etc. competently, professionally, and taking the time to follow up to make sure the work was done and was done well. Our best property managers in nearly six years of being tenants!
Sebastien · 25 October 2018 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Sebastien, I am writing to say thank you for your kind comments about the service you received from our Kingston Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Mollie De-la-haye Customer Relations Team
★★★★★ 5/5
GoogleIve a flat rented & managed through Snellers Kingston and have always been happy with the service provided. Ive recently had issues with my boiler and contacted Lena who was alway very helpful & quick to respond to any emails & queries i had and subsequently the issue was resolved quickly and efficiently, she even negotiated a partial refund on my rent for the inconvenience caused. Overall id happily rent again and continue to deal with Snellers and their team.
Andrew · 25 October 2018 · Snellers Kingston Upon Thames
Agent replied · 23 October 2024
Dear Andrew, We are delighted to read that our Kingston Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleRating only, no written review.
Andy · 17 June 2018 · Snellers Hampton
Agent replied · 15 June 2024
Dear Andy, We are delighted to read that our Hampton Hill Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleRating only, no written review.
B · 17 June 2018 · Snellers Hampton
Agent replied · 15 June 2024
Dear Beenz, Thank you for taking the time to post a rating regarding your experience with our Hampton office. We welcome all feedback and are delighted to see that you have awarded us five stars. I would like to take this opportunity to wish you the very best for the future. Kind regards, Asma Chughtai Customer Relations Team
★★★★★ 5/5
GoogleGreat experience from start to finish. Friendly and professional staff made the whole process painless
Jamal · 17 June 2018 · Snellers Hampton
Agent replied · 15 June 2024
Dear Jamal, Thank you for your review regarding your experience with our Hampton Hill Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleThanks very much to Naj for her caring and attention during our search. We appreciate your support. :)
James · 17 June 2018 · Snellers Hampton
Agent replied · 15 June 2024
Dear James, Thank you very much for your great review regarding our Hampton Hill Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you all the best for the future and hope we can be of assistance to you again should you be considering moving. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleHad a viewing with Naj who took me out. She was lovely and a great help. Thanks!
Amirah · 17 June 2018 · Snellers Hampton
Agent replied · 15 June 2024
Dear Amirah, We are delighted to read that our Hampton Hill Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleSnellers Hampton are very professional and efficient. My experience has been totally positive
Sally · 17 June 2018 · Snellers Hampton
Agent replied · 15 June 2024
Dear Sally, We are delighted to read that our Hampton Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best for the future. Kind regards, Asma Chughtai Customer Relations Manager
★★★★★ 5/5
GoogleHighly responsive team who does not waste time by sending me to unsuitable properties. Naj is a particular asset
Grace · 17 June 2018 · Snellers Hampton
Agent replied · 15 June 2024
Dear Grace, Thank you for your review regarding your experience with our Hampton Hill Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to thank you once again and wish you all the very best for the future. Kind regards, Asma Chughtai Customer Relations Manager
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