Trusted Agent profile · Surrey
Verified
★★★★★
4,237 reviews across 13 offices and 2 platforms
Seymours has 13 offices, in Woking, Godalming, Guildford (three offices), West Byfleet, Addlestone, Burpham, Knaphill, Horsell, Ripley, Farnham and Cranleigh (Surrey). Together they have 4,237 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ian and the team at the Cranleigh branch went above ans beyond the duties to help secure a smooth sale on our property. The communication along the way was ...Read all 6 from sellers
Seymour has proved to be a suitable agent time and time again for us. Not only do we get consistent input into decisions we make, we get reliable input. A ...Read all 2 from buyers
Seymours's 13 offices, most reviewed first. Each has its own page.
Showing 4,212 reviews on Google only. Show every review
5/5
GoogleExcellent as per from Seymours. A special shout out to Amy Sandys who went the extra mile in pushing sellers solicitors for updates. Thank you very much.
Thank you Maxwell for taking the time to leave us a review, we are pleased you had a great experience!
5/5
GoogleUsed Seymour’s for the sale of our house. Process from start to finish was brilliant. Matt, Zo, Amy and rest of the team were incredible and whole heartedly would reccomend them to anyone!
Thank you very much for taking the time to leave us a 5* review. We are so pleased you had a fantastic experience!
5/5
GoogleAmy at Seymours was extremely helpful and proactive in helping to tie up all the loose ends for the purchase of my new home. I would definitely recommend Seymours to anyone looking to buy or sell their property.
Thank you very much Liam for taking the time to leave us a review, so pleased you had a great experience with us!
5/5
GoogleEveryone at Seymours were great and really helped us buy our first home. Kieran was very informative and made all our viewings enjoyable. Raimonda was very efficient and kept us updated every step of the way with our purchase. Thank you all for everything, highly recommend!
Thank you Dean for taking the time to leave us a 5* review. We are so pleased Kieran and Raimonda provided the customer service we strive for.
5/5
GoogleExcellent and professional service provided by Seymours, Woking. Sales Manager, Dan and Operations Manager, Amy plus all staff were very helpful, informative and prompt. Thank you very much. I will use your bespoke service again.
Thank you Anet for taking the time to leave us a 5* review. We look forward to working with you again.
5/5
GoogleThe team at Seymours Woking impressed us with their enthusiasm, creativity and professionalism. We reside abroad and had to trust Seymours with all the aspects of the marketing and selling process of our property which they handled in an extremely supportive manner. We will no doubt suggest Seymours without hesitation.
Thank you Anton for taking the time to leave us a review and for your lovely comments!
5/5
GoogleToday I will recommend Seymours Lettings Woking Surrey Ellie's team because they qualify as higher quality services. It was a very nice experience with relocation and a stress free foundation from the start. Seymours Lettings Woking Surrey Branch has special talents because they made it be commercial quality satisfied business where many will fail. This is time to say if you wish an excellent property management or services for both clients landlords Seymours Lettings Woking Surrey Ellie will satisfy your wish. This would be your wish come true, chose Ellie Seymours Lettings Woking Surrey Branch team 😊 Buying or/and renting must be a pleasure, so meet Ellie and her experienced team! Abigael
Thank you very much Abigael for taking the time to leave us a review, and for your lovely comments. Ellie was delighted to be able to help you.
5/5
GoogleVery quick and professional. A good range of properties to show me. Recommended.
Dear Mark, Thank you for taking the time to write this kind review. We are happy that we have been able to assist you in the purchase of your new home. The Team at Seymours Burpham & Merrow
5/5
GoogleAndrei and the team in Burpham were extremely helpful in every way to find our place. He quickly arranged the viewings on the properties of our preference, acted proactively to make an ideal offer and followed up the requests afterwards. A true professional!
Thank you so much for taking the time to write such a positive review. We will ensure that your kind comments are passed to Andrei, in particular, We wish you all the very best in your new home! The Team at Seymours Burpham & Merrow
5/5
GoogleOur experience with various estate agents wasn't a pleasant one but thanks to Alex and his team which really makes a difference. Apart from being professional, friendly and helpful, he is well-versed in his knowledge in the properties and house related issues. The Burpham team would communicate and efficiently advised us with our needs in thought. Upmost importance personally to me is knowing that you are in good hands, and not a sense of trust. Keep up the great work!
Thank you so much for taking the time to write such a positive review. We will pass your comments onto Alex, in particular, however, the whole team would like to wish you all the best in your new home! The Team at Seymours Burpham & Merrow
5/5
GoogleA very personal and professional service. Communication was good and any issues that came up were resolved quickly.
Thank you again for taking the time to let us know how we did and for the high star rating! We hope to be of service to you again in the future.
5/5
GoogleBoth sales and rental have provided us with a fantastic service. Would recommend them any day. Well done!
Peter, Thank you for your 5 star review!
5/5
GoogleI've now dealt with Seymours as a landlord and as a tenant and they have always been very professional, providing a high quality and reliable service as well as being nice people to deal with
Thank you for your kind words! We're thrilled to hear that you've had positive experiences with us as both a landlord and tenant. Providing reliable, high-quality service is our goal, and we're glad we could make each experience a pleasant one.
4/5
GoogleWe used Seymours for a short let. The service from the letting agent as well as the lettings administrator were great. Our only complaint is the initial registration process with Blinc which is non user friendly.
Thank you for sharing your experience! We're pleased to hear the service from our team met your expectations. We appreciate your feedback on the Blinc registration process and will work on making this smoother.
5/5
GoogleA very professional service. Zara was quite helpful and responsive throughout our tenancy process. Highly recommend dealing with Seymours
Thank you for the recommendation Murhaf! We're pleased to hear Zara was helpful and responsive throughout your tenancy process.
5/5
GoogleSeymours recently marketed and sold a flat on my Father’s behalf. He was entirely satisfied with the friendly and professional service provided. He would be happy to recommend their services to others.
Thank you for the lovely feedback! We’re so pleased your father was happy with our service. We truly appreciate his recommendation!
5/5
GoogleSeymours have rented my Mother’s home for the past 3 years after she was admitted to a Care Home. At a particularly stressful time for us Stuart and Lynne were incredibly supportive. They guided us through the entire rental process with great care and invaluable advice. I cannot fault the efficiency, professionalism and friendly communication of the rental team - Stefanie, Jessica and Daisy. Any maintenance issue is dealt with speedily and most importantly we have the peace of mind that both the house and tenants are in safe hands.
Janet, Thank you for the great feedback! We’re glad Adam provided attentive support and made your selling process smooth. Don't hesitate to reach out again in the future!
5/5
GoogleHighly Recommended
Thank you for your 5 star review! We are delighted that you have been happy with our service. All The Best, Seymours Addlestone and Chertsey.
5/5
GoogleThe best real estate agency in Guildford. They showed us the difference between us and other companies with the service they provided with their helpful and rich portfolios suitable for the houses we needed. They showed us their difference by showing us more than 10 houses in 3 days after our first day of communication. I also have to say that Mrs. Georgia Ross helped us reach the houses we dreamed of with her good communication and process management. I would like to thank Mrs. Ross and her entire team.
Hello Arda Ozkan, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
5/5
GoogleA very wonderful purchase experience with Seymours. Thank you Alex for viewing this lovely house. We faced some unexpected issue on the completion date because of the delay from the new builder. But finally it was solved to an acceptable date by Clive's professional and quick communication with the seller. Thank you Clive and your team.
Dear Anson Liu, Thank you for taking the time to write your review, it means a lot to the team at Seymours. We hope you have settled in well and enjoy your new home. Many thanks The Seymours Team.
5/5
GoogleA very wonderful purchase experience with Seymours. Thank you Alex for viewing this lovely house. We faced some unexpected issue on the completion date because of the delay from the new builder. But finally it was solved to an acceptable date by Clive's professional and quick communication with the seller. Thank you Clive and your team.
Dear Anson Liu, Thank you for taking the time to write your review, it means a lot to the team at Seymours. We hope you have settled in well and enjoy your new home. Many thanks The Seymours Team.
5/5
GoogleI would highly recommend Seymours in Woking. They have been instrumental in helping us try to sell our house with the hope we can purchase our dream home. They have been nothing but helpful, accommodating and transparent throughout the process. Ben and Brett in particular were particularly helpful in the process offering sound advice consistently along the way. Thank you, Alan & Natasha
Thank you Natasha & Alan for taking the time to leave us a 5* review, and thank you for your lovely comments!
5/5
GoogleThe best real estate agency in Guildford. They showed us the difference between us and other companies with the service they provided with their helpful and rich portfolios suitable for the houses we needed. They showed us their difference by showing us more than 10 houses in 3 days after our first day of communication. I also have to say that Mrs. Georgia Ross helped us reach the houses we dreamed of with her good communication and process management. I would like to thank Mrs. Ross and her entire team.
Hello Arda Ozkan, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
4/5
GoogleEDIT: With Seymours having responded below, it's worth noting that the management of the branch have changed since I purchased the property, and that they phoned me after seeing this review to apologise and to ask for ways they could improve in future. Off the back of that experience I would be happy to consider going through Seymours again as the new management seem quite serious and dedicated about improving their service, and willing to listen to feedback, which I think is reassuring that my experience will prove to have been a one off. I finally completed the purchase of a property in June, having had an offer accepted in February. A large part of this delay was down to the poor attention to detail by the agents at Seymours. When I viewed the property they were ignorant of some basic details (heating system, parking situation, ground rent, building maintenance arrangements) which other estate agents (such as Bourne) had on hand when viewing similar properties. Despite having made it clear to Seymours that, since the property was a leasehold flat, it was very important that I be able to see the terms of the lease as soon as possible, they dragged their feet in getting hold of it, with the result that the purchase was delayed considerably when my lawyer found problems with the lease, especially with the buildings insurance clause which the seller and Seymours actively misled me about. I still went through with the purchase, after securing a reduction in price and some indemnity insurance, but the purchase took far longer than it should have done simply because of Seymours showing a lack of attention to detail and not having accurate information at the time of viewing and after making an offer. Having viewed other properties listed with Seymours I encountered the same lack of basic knowledge about the properties by the agents (I often knew more than they did, having done basic research such as looking up the EPC certificates beforehand), and I generally got the impression of agents who were only interested in getting an offer accepted for the property and then ceased to be interested in putting the effort in to get the sale actually completed. I don't know how much commission they charged the seller but whatever the commission was it was too much for the service provided.
Dear Mr Potter, Thank you for taking the time to write; we are sorry to hear that you feel you have received an unsatisfactory service from our office. We take our business very seriously and have taken your feedback on board. We deal with numerous sales every month and normally receive glowing reviews. However, we always continuously strive for excellence. We would like to extend our sincere apologies for any inconvenience or frustration that you experienced, As a new manager in the office, I will call you to discuss measures we can take to ensure that this situation does not occur in the future. Kind regards Nolan Dark.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Seymours branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Gold, 1 Best in County and 1 Best in Postcode across one branch.
Source: The ESTAS 2026 winners, as published.
Seymours is among The Negotiator Awards 2025 winners.
Source: The Negotiator Awards 2025 winners and runners-up, as published.
Seymours is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2024, 2026.
EA Masters by year, 2019 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Woking has the most, with 1,593 reviews rated 4.6 out of 5, followed by Godalming with 500.
The 13 Seymours offices, by town:
6 reviews from sellers, rated 5.0 out of 5 on average. For example, Howard wrote: "Ian and the team at the Cranleigh branch went above ans beyond the duties to help secure a smooth sale on our property. The communication along the way was ..."
Yes. In The Trusted Agent 2026 awards, Woking won Platinum, Guildford won Platinum and six more branches won awards. At the ESTAS 2026 awards its branches won 1 Gold, 1 Best in County and 1 Best in Postcode award. The group and its branches have also won 9 other industry awards since 2019.
