★★★★★ 5/5
GoogleTo sell a family home, I originally contacted Seymours Addlestone for a valuation for probate and was immediately struck by their professionalism and realistic knowledge of the local area. Once probate was granted, I was back in touch and was again hugely impressed by their local knowledge and the speed with which the process was put in motion. As I don't live in the area, they handled all of the viewings, managing to get more than thirty viewings in just over a week, and from that, a large number of offers culminating in the accepted offer being considerably over the original asking price.
Selling a property remotely after a bereavement isn't something I'd wish to repeat but can not thank the team at Seymours Addlestone enough for all of their hard work in making it as smooth a process as I could hope for. I can wholeheartedly recommend them.
Mark · 29 October 2024 · Seymours Addlestone
Agent replied · 12 November 2024
Thank you so much for taking the time to give us such a brilliant review, we are so happy you have seen our fantastic team in action and hope you will return to us again should the need arise!
★★★★★ 5/5
GoogleWe had an excellent experience with Chris, who was at all stages very friendly and professional. A fantastic service all round.
Mark · 28 October 2024 · Seymours Guildford (243 High Street)
Agent replied · 11 November 2024
Dear Mark, thank you for taking the time leave us a review, you made Chris' day!
Best Wishes
The Seymours Team
★★★★★ 5/5
GoogleHighly recommend Seymours in Guildford. We were lucky enough to be shown multiple properties by Chris Ludlow who was incredibly personable and knowledgeable. He listened to our needs and whilst we didn’t buy through them, we were really impressed with the service standards and communication we received during the search process.
Simon · 28 October 2024 · Seymours Guildford (243 High Street)
Agent replied · 11 November 2024
Dear Simon,
Thank you for taking the time to write your review, it really does mean a lot to Chris and the rest of the team at Guildford. Please do reach out to us if you need help with your search again in the future, we would be delighted to help you.
Many thanks
The Seymours Team
★★★★★ 5/5
GoogleEstate Agents often get a bad rep. We had a specific set of criteria to follow and Chris from Seymour’s Guildford was fantastic! Genuine guy, very knowledgeable about the area and built trust within 5 mins. Clive from the sales progression team was also great to deal with, smooth process quick to respond. Cheers guys. Definitely makes the house buying experience more enjoyable!
Jon · 28 October 2024 · Seymours Guildford (243 High Street)
Agent replied · 11 November 2024
Jon Hurdle, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you.
★★★★★ 5/5
GoogleExcellent! We’ve not had the best experience with other estate agents in the past but we were pleasantly surprised by Seymour’s in Guildford. There was an issue with one of our viewings but Chris at Seymour’s went out of his way to facilitate all our viewings that day even though it was a logistical nightmare. Special shoutout to Luke who was our point of contact throughout the offer process - overall we experienced excellent communication and professionalism!
Rachel · 28 October 2024 · Seymours Guildford (243 High Street)
Agent replied · 11 November 2024
Dear Rachel,
Thank you for taking the time to write your review, we are very pleased to hear you had a pleasant experience with us.
Many thanks
The Seymours Team
★★★★★ 5/5
GoogleI had a fantastic experience with Seymours Estate Agent in Guildford, especially with Chris, who was extremely knowledgeable and put me at complete ease throughout the entire process that otherwise could have been very stressful. His expertise and guidance made everything so much smoother. I’d also like to mention Alex, who was a great support during negotiations. Both Chris and Alex were true professionals, and I highly recommend them for anyone looking to buy or sell
Tasmine · 28 October 2024 · Seymours Guildford (243 High Street)
Agent replied · 11 November 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you. Enjoy your new home!
★★★★★ 5/5
GoogleRating only, no written review.
Adriana · 27 October 2024 · Seymours Woking
Agent replied · 10 November 2024
Thank you Adriana for taking the time to leave us a 5* review!
★★★★★ 5/5
GoogleVery professional from start to finish would definitely use again.
David · 27 October 2024 · Seymours Woking
Agent replied · 10 November 2024
Thank you very much David for taking the time to leave us a 5* review!
★★★★★ 5/5
GoogleMy sale fell through but Seymours were able to find another buyer quickly, keeping my ongoing purchase on track.
Neil · 27 October 2024 · Seymours Woking
Agent replied · 10 November 2024
Thank you Neil for taking the time to leave us a review, and we are pleased we were able to help get you through to completion with another buyer.
★★★★★ 5/5
GoogleHighly recommend Seymours in Guildford. We were lucky enough to be shown multiple properties by Chris Ludlow who was incredibly personable and knowledgeable. He listened to our needs and whilst we didn’t buy through them, we were really impressed with the service standards and communication we received during the search process.
Simon · 27 October 2024 · Seymours Guildford (6 London Rd)
Agent replied · 10 November 2024
Dear Simon,
Thank you for taking the time to write your review, it really does mean a lot to Chris and the rest of the team at Guildford. Please do reach out to us if you need help with your search again in the future, we would be delighted to help you.
Many thanks
The Seymours Team
★★★★★ 5/5
GoogleEstate Agents often get a bad rep. We had a specific set of criteria to follow and Chris from Seymour’s Guildford was fantastic! Genuine guy, very knowledgeable about the area and built trust within 5 mins. Clive from the sales progression team was also great to deal with, smooth process quick to respond. Cheers guys. Definitely makes the house buying experience more enjoyable!
Jon · 27 October 2024 · Seymours Guildford (6 London Rd)
Agent replied · 10 November 2024
Jon Hurdle, thank you so much for your high rating! Please don't hesitate to reach out if there's anything additional we can do for you.
★★★★★ 5/5
GoogleExcellent! We’ve not had the best experience with other estate agents in the past but we were pleasantly surprised by Seymour’s in Guildford. There was an issue with one of our viewings but Chris at Seymour’s went out of his way to facilitate all our viewings that day even though it was a logistical nightmare. Special shoutout to Luke who was our point of contact throughout the offer process - overall we experienced excellent communication and professionalism!
Rachel · 27 October 2024 · Seymours Guildford (6 London Rd)
Agent replied · 10 November 2024
Dear Rachel,
Thank you for taking the time to write your review, we are very pleased to hear you had a pleasant experience with us.
Many thanks
The Seymours Team
★★★★★ 5/5
GoogleI had a fantastic experience with Seymours Estate Agent in Guildford, especially with Chris, who was extremely knowledgeable and put me at complete ease throughout the entire process that otherwise could have been very stressful. His expertise and guidance made everything so much smoother. I’d also like to mention Alex, who was a great support during negotiations. Both Chris and Alex were true professionals, and I highly recommend them for anyone looking to buy or sell
Tasmine · 27 October 2024 · Seymours Guildford (6 London Rd)
Agent replied · 10 November 2024
Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you. Enjoy your new home!
★★★★★ 5/5
GoogleThe team at the Guildford office were fantastic to deal with throughout our house purchase. Our seller was very difficult and their solicitors were not very proactive. Clive, Simon and Chris went above and beyond every step of the way, pushing things forward and keeping us informed of how things were progressing. I would definitely recommend, thank you team!
Stephanie · 25 October 2024 · Seymours Guildford (243 High Street)
Agent replied · 25 October 2024
Stephanie Dean, thank you so much for the positive review! We hope to be of service to you again in the future.
Best wishes,
Seymours Estate Agents Guildford
★★★★★ 5/5
GoogleReally feel like Spencer and Tyler went above and beyond trying to find me my first property. Great communication throughout my property search. Seymour's are lucky to have them.
Mejj95 · 19 October 2024 · Seymours Woking
Agent replied · 23 October 2024
Thank you for taking the time to leave us a review and for your lovely comments. Spencer and Tyler were delighted to read your comments.
★★★★★ 5/5
GoogleAaron has been great and he and the whole team have made the process easy and stress free.
Vivienne · 18 October 2024 · Seymours Guildford (243 High Street)
Agent replied · 25 October 2024
Dear Vivienne, thank you for leaving a great review for Aaron, he is delighted. And thank you for choosing Seymours to help you with the sale of your home.
Best wishes
The Seymours Team.
★★★★★ 5/5
GoogleBuying our first home has been a difficult process and we weren't sure what we were doing but Seymour's have helped us through it and were great at catering to our needs for a first home and helping us through the process ones we found the one
Chris · 18 October 2024 · Seymours Guildford (243 High Street)
Agent replied · 25 October 2024
Dear Chris,
Thank you for the positive feedback and we hope you will be happy in your new home! I'm glad you felt supported by us during what can always be a stressful process. We're always here if you need us in the future.....
★★★★★ 5/5
GoogleGreat service with friendly, professional staff and excellent communication. The Guildford office is a lovely and inviting space that gives you confidence in the teams ability the minute you walk through the door.
Rich · 18 October 2024 · Seymours Guildford (243 High Street)
Agent replied · 25 October 2024
Thank you so much for your feedback. We are truly grateful, and delighted you have had such a positive experience with Seymours.
★★★★★ 1/5
GoogleChaotic. Far, Far too many people, no consisted person who was OUR client link. Some agents took possible buyer to our house but had NEVER been there before ! ! ! I was TOTALLY shocked when we had a "cash offer" yet NO ONE undertook legal OR financial due diligence. I used to do these REGULARLY when in the Commercial market. Seymours were totally unprofessional. I also found out the deal had collapsed many days BEFORE Seymours told us !!
So many names sent us e mail, to tell us what we had found days, YES DAYS , before. Seymours were behind the curve & disorganised.
The eventual buyer was introduced by ANOTHER agent ! who then eventually spent 5 hours talking to other agents, legal teams, removal companies - eventually putting together the 4 property chain to agree an exchange & completions date. Why not Seymours? Because they were not organised & didn't care AND not very good at what they claim to do........Disgraceful
Angus McIntosh
FRICS - retired - BA Econ, MPhil, PhD,
Angus · 18 October 2024 · Seymours Guildford (243 High Street)
Agent replied · 25 October 2024
We are sorry to hear that you were disappointed with your experience, and we appreciate the time you’ve taken to provide this feedback. I’d like to clarify a few points that may help explain the situation from our side.
When you first accepted the offer from the 1st buyer, they presented themselves as a cash buyer, we verified and checked their bank statements, and we moved forward accordingly. Unfortunately, partway through the process, having waited a couple of months for you to secure an onward purchase, the buyer informed us that due to the delay they would need to tie their purchase into the sale of their own property. We informed you of this as soon as we were made aware and advised putting your property back on the market to avoid further delays. This was at a difficult time, as you had just found your onward purchase.
To address this change, we quickly arranged multiple viewings, and our efforts resulted in securing a new, higher offer, with a buyer fully introduced by Seymours, in fact an existing client of ours, who I believe was buying something else (from the same agent you were buying from), which he withdrew from to pursue yours. We ensured this new buyer was fully vetted as always. The sale was progressing smoothly, only 8 weeks from offer to a potential exchange of contracts, until an unexpected issue arose with your onward purchase, which was unfortunately beyond our control. Despite this, we worked hard to keep the chain intact and help move things forward as quickly as possible.
We understand how stressful this process can be, especially when things do not go as originally planned. We strive to provide clear and timely communication throughout, and we will take your feedback on board to further improve in this area.
We wish you the best in your new home and hope you are now happily settled.
★★★★★ 5/5
GoogleWe recently went to view a property in Guildford with Aaron from Seymours, who provided a great tour of the property and discussed what others had done in the area to add to the property. He was friendly, personable and made us feel at ease.
Highly recommend Seymours, if you are purchasing a property.
Gregory · 18 October 2024 · Seymours Guildford (243 High Street)
Agent replied · 25 October 2024
Dear Greg, thank you for taking the time to write your review, you have made Aaron’s day and it means a lot to the whole team! We wish you all the best with your move.
Many thanks
The Seymours Team.
★★★★★ 5/5
GoogleHighly highly recommend Seymours. We have just exchanged and the process has been great throughout. Kirsty in particular has been extremely personable, proactive and professional, and gone out of her way to make sure we feel fully up to speed with everything as we've gone through the process.
Seymours have managed to change my previous negative opinions about estate agents and we will absolutely use them for anything we need in the future.
Nick · 18 October 2024 · Seymours West Byfleet
Agent replied · 25 October 2024
We are delighted you have had such positive experience with us here in West Byfleet, the team works very hard to ensure we go above and beyond and, we agree, Kirsty is a master at what she does! Thank you so much for taking the time to leave us a 5 star review and we all wish you all the best moving forwards!
★★★★★ 5/5
GoogleBuying our first home has been a difficult process and we weren't sure what we were doing but Seymour's have helped us through it and were great at catering to our needs for a first home and helping us through the process ones we found the one
Chris · 17 October 2024 · Seymours Guildford (6 London Rd)
Agent replied · 23 October 2024
Dear Chris,
Thank you for the positive feedback and we hope you will be happy in your new home! I'm glad you felt supported by us during what can always be a stressful process. We're always here if you need us in the future.....
★★★★★ 5/5
GoogleGreat service with friendly, professional staff and excellent communication. The Guildford office is a lovely and inviting space that gives you confidence in the teams ability the minute you walk through the door.
Rich · 17 October 2024 · Seymours Guildford (6 London Rd)
Agent replied · 23 October 2024
Thank you so much for your feedback. We are truly grateful, and delighted you have had such a positive experience with Seymours.
★★★★★ 4/5
GoogleRating only, no written review.
Alba · 16 October 2024 · Seymours Woking
Agent replied · 23 October 2024
Hello Alba,
Reading your review it looks like it was intended for your own appointed solicitors rather than ourselves. Glad we could help you find a property to buy though!
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