5/5
Great service and communication - would recommend!
Agent replied Β· 21 June 2024
Thank you for your 5* review!

Trusted Agent profile Β· Surrey
Verified
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4,237 reviews across 13 offices and 2 platforms
Seymours has 13 offices, in Woking, Godalming, Guildford (three offices), West Byfleet, Addlestone, Burpham, Knaphill, Horsell, Ripley, Farnham and Cranleigh (Surrey). Together they have 4,237 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ian and the team at the Cranleigh branch went above ans beyond the duties to help secure a smooth sale on our property. The communication along the way was ...Read all 6 from sellers
Seymour has proved to be a suitable agent time and time again for us. Not only do we get consistent input into decisions we make, we get reliable input. A ...Read all 2 from buyers
Seymours's 13 offices, most reviewed first. Each has its own page.
Showing 4,212 reviews on Google only. Show every review
5/5
Great service and communication - would recommend!
Thank you for your 5* review!
5/5
Excellent, professional & efficient service from Vince, Lucy, Jake & Matt of Seymours West Byfleet. Special thanks to Kirsty from the progression team too.
Many thanks for the 5 star review Susan! We are delighted you found Seymours to be of assistance and shall pass on your thanks to Kirsty!
5/5
Being a first time buyer, Seymours really made the process very easy. I always had someone to call and the team, especially Kirsty, really helped. Would definitely recommend to anyone. Thanks, big help!
Thank you for your 5* review!
5/5
I recently had the pleasure of dealing with Seymours in West Byfleet during a particularly sensitive property transaction. I cannot speak highly enough of Kirsty Haydon, the sales progressor assigned to our case. Kirsty was outstanding in her role; she was not only extremely helpful and responsive but also consistently provided regular updates throughout the process. What stood out most was Kirsty's ability to push the necessary parties at just the right times to keep everything on track. Her proactive approach was crucial in managing what was a delicate situation involving the previous occupants moving out under unfortunate circumstances. Kirsty handled everything with great care and professionalism, ensuring a smooth transition for everyone involved. I highly recommend Seymours West Byfleet, especially Kirsty Haydon, for anyone looking for effective and compassionate service in their property dealings.
Thank you so much for taking the time to give such a fantastic review, we are so pleased you found Seymours and Kirsty Haydon, our Sales Progressor to be so helpful. We shall be sure to let Kirsty and the team know of your thanks. Best wishes.
5/5
Seymours were instrumental in ensuring we got our new dream home, even though there were a few unexpected major ups and downs! To say the least. Vince and Kirsty were honest, attentive and great to work with during this period. Fully recommend. Nice work guys πππ β¦
Thank you so much for your 5 star review, we are delighted you found Seymours to be instrumental in the purchase of your dream home and we all wish you every happiness there.
5/5
I will struggle to say how great Seymourβs were with the sale of my flat. Firstly we all need a Kirsty in our lives to organise everything. Life would be a lot smoother with her calm, friendly, professional manner and her ability to corral all the different parties involved in selling my flat was amazing. The sales team were also wonderful. They got the flat valued accurately, understood what I was looking to achieve and had it on the market very quickly. Only took three weeks to have an accepted offer on it and that included the Christmas and New Years Breaks. The whole team were kind and dealt with all my basic questions easily, in very clear English. This helped greatly in knowing what I was meant to be doing and at what time. All in all a very positive smooth experience and I would recommend them to anyone!!
Thank you for your 5* review Alicia!
5/5
Everyone knows how difficult it can be to deal with people with different needs and expectations, Maxine not only went above and beyond to help me solve all the questions I had, but she also helped me know other aspects that I did not consider before she mentioned them like the energy efficiency of the property or the nearby facilities. I would highly recommend her and without any doubts she is a great professional :)
We are delighted you have had such positive experience with Maxine, we agree she is a master at what she does! Thank you so much for taking the time to leave us a 5 star review and we all wish you all the best moving forwards!
5/5
Seymourβs were really helpful throughout our buying process. Would recommend and use again in the future!
Thank you for taking the time to leave us a 5 star review. We all wish you all the best in your new home.
5/5
From start to finish - great communication. Special shout out to Kirsty Haydon who chased solicitors up and down to chain to ensure things were moving along. Thanks team!
We are delighted you have had such positive experience with us here in West Byfleet, the team works very hard to ensure we go above and beyond and, we agree, Kirsty is a brilliant at what she does! Thank you so much for taking the time to leave us a 5 star review and we all wish you all the best moving forwards!
5/5
When Mat Swing from Seymours West Byfleet arrived at my home for a valuation I found him relatable, sensible and full of good practical advice. I knew within the first few minutes that iβde choose Seymours. The viewings were organised and timely. The sales Progressor, Kirsty was absolutely fantastic, great communication and regular updates. I couldnβt have asked for better. I am hugely grateful to the whole team at Seymourβs, they have made the whole process easier for me and the least I owe them is this honest review.
Thank you so much for taking the time to leave us a 5 star review, we are delighted you found Matt to be so great! Buying and selling can be a daunting time but we like to look after you each step of the way. Wishing you every happiness in your new home from all the team here at Seymours West Byfleet!
5/5
Absolute pleasure dealing with the Seymour's West byfleet team. Kirtsy in particular has been a god send and held our hand through the process of being first time buyers. Always able to answer any questions we had. She was very professional but also personable and just an overall delight to deal with whenever we spoke to her. Would thoroughly recommend if you're looking in the Byfleet area!
We are delighted you have had such positive experience with us here in West Byfleet, the team works very hard to ensure we go above and beyond and, we agree, Kirsty is a brilliant at what she does! Thank you so much for taking the time to leave us a 5 star review and we all wish you all the best moving forwards!
5/5
Have just exchanged on my first home and wouldnβt have survived the process without Kirsty. She was brilliant, kept me in the loop throughout and honestly kept me sane. Would highly recommend Seymours.
We are delighted you have had such positive experience with Kirsty we agree she is amazing! Thank you so much for taking the time to leave us a 5 star review and we all wish you all the best moving forwards!
5/5
Although I never ended up renting through Seymourβs I found the staff to be very professional, Cameron in particular was always going the extra mile to find something suitable for me. I wouldnβt hesitate in recommending
Thank you for the 5* review, we are delighted to have provided such a positive service and wish you the very best.
5/5
Kirsty, I just wanted to take a moment to express my sincere gratitude for all your help with the sale of my house. Your professionalism, dedication, and support throughout the process have been truly outstanding, and I couldnβt have asked for a better person to guide me through it. Your expertise and attention to detail made everything so much smoother, and I really appreciate the effort you put into making the sale a success. It has been a pleasure working with you, and I canβt thank you enough for all your hard work. Wishing you all the best, and Iβll certainly be recommending you to anyone in need of a top-notch estate agent!
We are delighted you have had such positive experience with Kirsty, she really is amazing at what she does! Thank you so much for taking the time to leave us a 5 star review and we all wish you all the best.
5/5
Vince and his team recently sold my late parents house. They did a fantastic job from start to finish and were very patient as it was a probate job. I listened to their pricing advice and the house sold quickly. They have a very slick and professional process right thru to completion. I would highly recommend!!
Thank you very much for your 5 star review, it was an absolute pleasure working with you! From all the team here at Seymours West Byfleet.
5/5
Great service from start to finish. Thanks to both Matts for agreeing the sale and especially Kirsty for seeing the transaction through to an early exchange and completion. Without her determination, patience and knowledge I really doubt the sale would have progressed. And that's all from an ex estate agent of 35 years.
Thank you so much for your 5 Star review! We are delighted you have had such a great experience, we will be sure to pass on your thanks to Kirsty and the team. From all the team here, we wish you a very Merry Christmas!
5/5
Great service and communication
Thank you for your kind words Bianca!
5/5
Very helpful and friendly service.
Dear Pam, Thank you for the five stars and positive feedback, it really does mean a lot to us. β¦ More
5/5
I recently contacted Seymours Estate Agency in Guildford to purchase a property. My primary contact was Luke O'Brien, and I couldn't be happier with the experience. From start to finish, he was professional, knowledgeable, and always β¦
Dear Fabio, Thank you so much for your wonderful feedback! Weβre delighted to hear that Luke made your property purchase a smooth and enjoyable experience. Itβs great to β¦ More
5/5
I've had great service from everyone I've dealt with at the Seymours Guildford office. Whoever I speak is happy to help. Courteous and personable. Keep it up.
Dear Maria, Thank you for your kind words, we are delighted with your comments, and glad the service is deserving of 5 Stars....
5/5
The staff of Seymour are very helpful especially Luke O'brien as the main agent who help us all throughout the process.
Dear Christian, Thank you for your kind words! We're thrilled to hear that Luke O'Brien and the rest of the team were able to assist you throughout the process. We truly β¦ More
5/5
Very professional service, Luke Minto and the team have been helpful and responsive from start to finish. Highly recommend.
Dear Alexandra, Thank you for your kind words! We're delighted to hear that you had a positive experience with Luke Minto and the team. Your recommendation means a lot to us! β¦ More
5/5
We had a fantastic experience with Louie Fronzoni. He was patient, understood our needs and genuinely committed to helping us find the right home. His knowledge of the market and quick responses made the process so much easier.
Dear Gillian, Thank you for your wonderful review! We're so glad to hear that Louie Fronzoni was able to meet your needs and make the home-buying process easier. We truly β¦ More
5/5
We recently exchanged and completed on our first home advertised via Seymourβs in Guildford. Overall we had a good experience, i think over the 6 months i was on the phone to every agent and i want to particularly call out Clive and Aaron β¦
Dear Emily, Thank you for your kind review! Weβre thrilled to hear about your positive experience with Clive and Aaron, they truly go above and beyond for our clients. Weβre β¦ More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Seymours branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Gold, 1 Best in County and 1 Best in Postcode across one branch.
Source: The ESTAS 2026 winners, as published.

Seymours is among The Negotiator Awards 2025 winners.
Source: The Negotiator Awards 2025 winners and runners-up, as published.

Seymours is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2024, 2026.
EA Masters by year, 2019 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Woking has the most, with 1,593 reviews rated 4.6 out of 5, followed by Godalming with 500.
The 13 Seymours offices, by town:
6 reviews from sellers, rated 5.0 out of 5 on average. For example, Howard wrote: "Ian and the team at the Cranleigh branch went above ans beyond the duties to help secure a smooth sale on our property. The communication along the way was ..."
Yes. In The Trusted Agent 2026 awards, Woking won Platinum, Guildford won Platinum and six more branches won awards. At the ESTAS 2026 awards its branches won 1 Gold, 1 Best in County and 1 Best in Postcode award. The group and its branches have also won 9 other industry awards since 2019.