★★★★★ 5/5
GoogleWe recently exchanged on a property in Horsell, and Sandra and the Seymours team could not have been more helpful and professional. We had an unexpected glitch with our buyer releasing funds, which meant that exchange was held up by over a …
Peter · 14 January 2018 · Seymours Horsell
Agent replied
Hi Peter,
Thanks for the great review! Communication is key when it comes to property so we try to ensure that everyone is in the loop and that everything is moving along as smoothly as possible! We hope you love your new house! If you ever need anything in the future, feel free to pop into the office.
★★★★★ 1/5
GoogleProbably, one of the worst agencies we have to deal with. They don't get back to you even after a number of phone calls and emails. We have been waiting for our deposit to be paid back to us as they promised this will happen last week, … More
Carolina · 31 December 2017 · Seymours Woking
Agent replied
Hello Carolina,
Apologies that you feel this way. I have received your complaint and will be in contact with the appropriate staff member within the Woking Lettings team to ensure contact is made with you and hopefully, we can amend the situation.
★★★★★ 4/5
GoogleDiana Gilbert (Seymours) was integral in pushing the sale of our house through with constant contact with the solicitors who were slow to say the least, and, didn't seem to apply much urgency to the process even when told things were … More
Iain · 31 December 2017 · Seymours Woking
Agent replied
Hi Ian, thank you for such a great review. We'll be sure to pass on the praise to Diana, we're so glad you're happy with how the process went. We hope we'll have the chance to work again in the future.
★★★★★ 1/5
GoogleExtremely poor service - feeding lies to secure a sale. Once the sale has been secured, they wash their hands and leave tenants to deal with the problems they caused. Terrible communication - have to request a reply before I get one (or … More
Daria · 31 December 2017 · Seymours Woking
Agent replied
Hi Daria, if you could call the office, we will do our best to resolve the issue you raise, thanks.
★★★★★ 1/5
GoogleMy partner Hayley Bishop rents a property in Brewery Road where Seymours are the agent . She has been given notice , but we have asked three times, if the house could be bought . This over a four week period, spoke to Jessica twice, who … More
Nigel · 31 December 2017 · Seymours Woking
Agent replied
Hi Nigel, if you could call the office on 01483 741300, hopefully we can get this sorted.
★★★★★ 1/5
GoogleShocking outfit. Do Not Trust Seymours
I had been looking for a property in Woking and they were one of the agents. … More
Stuart · 31 December 2017 · Seymours Woking
Agent replied
Hi Stuart, we pride ourselves on our customer service so we are shocked by this review. We have asked around the office but no one seems to know about the situation that you have described. Would it be possible to give us a call at the office, we'd love to have a chance to talk about the situation and for you to have your faith restored in the Seymours team..
★★★★★ 1/5
GoogleBroke contract, no response to contact, very poor.
As tenants, we agreed a deal including the carpets to be removed in the bathroom … More
Boromir · 31 December 2017 · Seymours Woking
Agent replied · 30 September 2023
Hello Andrew, if you could call 01483 741300, so we can try and amend this situation.
★★★★★ 1/5
GoogleTo be clear, I can't comment on the sales side of Seymours, however my experience of the lettings side is abysmal.
Constant change of property manager (which is never a good sign staff turn over … More
Bernhardt · 31 December 2017 · Seymours Woking
Agent replied
Hello Bernhardt, we're really sorry to hear this, we take customer complaints very seriously and would like the chance to be able to put this right. If you could drop us a call on 01483 741300, one of our team will be able to discuss these issues with you.
★★★★★ 4/5
GoogleI have rented a property from Seymours for three years and they are always quick to respond to any of our concerns. Our property manager is Jenni and she has been thorough and professional in all of our interactions. … More
Cassandra · 31 December 2017 · Seymours Woking
Agent replied
Thank you for your review. We're delighted to hear you have such a positive experience with our team and we'll pass on the praise to Jenni. All feedback is greatly received regarding our services at Seymours Woking and it is something we shall take on board. Thanks again, Seymours Woking
★★★★★ 5/5
GoogleWe have recently sold our house through Seymours in Woking. This has been a stressful experience for a number of reasons. Seymours worked really hard to find a buyer for us. … More
Helen · 31 December 2017 · Seymours Woking
Agent replied
Hi Helen, thank you for your review! Buying a house can certainly be a stressful time, we're delighted to hear that Clarissa was able to help as much as she did! We'll certainly pass this praise on to her.
★★★★★ 5/5
GoogleI rented out my property through Seymours, and then contracted them to sell my property. They provided a great service, helpful and sensible staff, with good local knowledge, fast response rate and good tenants. In particular thanks to … More
Matt · 31 December 2017 · Seymours Woking
Agent replied
Hi Matt, thanks for such a great review, we'll be sure to pass the praise on to Sandra. We're glad that your experience with us has been a good one and has gone some way to mend the previous bad experiences you have had previously.
★★★★★ 5/5
GoogleWhat a nightmare selling a house can be! A really stressful time for anyone. A huge thank you. Without Clarissa from the after sales team and the fantastic team at Seymours I really don‘t know how we would have managed. Exceptionally … More
Janet · 31 December 2017 · Seymours Woking
Agent replied
Hi Janet, thanks for such a great review for the recommendation. We're glad you felt we expertly handled the process of selling your property and helped reduce the stress for you. Hopefully we will have the chance of working with each other again in the future.
★★★★★ 5/5
GoogleI received very professional service from this Estate Agent from beginning to end. From negotiating price to completion of my purchase matters were dealt with smoothly, efficiently and quickly. Clarissa, who was my dedicated purchase … More
Marion · 31 December 2017 · Seymours Woking
Agent replied
Hi Marion,
Thanks for such a great review! We'll be sure to pass on the praise to the team, especially Clarissa. We're glad you enjoyed your welcome gift. Hopefully, we'll have the chance to work with each other again in the future.
★★★★★ 1/5
GoogleSeymours always used to be our agent of choice having bought and sold and let out a property through them Not any more. From the disinterested guy that came round to do the initial valuation to their after sales service we have been … More
Kim · 31 December 2017 · Seymours Woking
Agent replied
Hi Kim
We're very sorry to hear!
We'd love the opportunity to put this right and would be grateful for you to email us at sales@seymours-woking.co.uk to organise a further conversation. We would hate to lose a long term customer.
Our sincerest apologies.
★★★★★ 5/5
GoogleHave rented with Seymour’s since 2009, and found them always helpful and courteous when dealing with maintenance issues and contacting our Landlord. Most recently dealt with a professional member of staff called Jenni, whom swiftly liaised … More
James · 31 December 2017 · Seymours Woking
Agent replied
Hi James, thanks for the excellent review! We are glad you've had 8 years of good customer service from Seymours Woking and hope we can assist you for many more years to come!
★★★★★ 5/5
GoogleHaving recently moved into a house in Goldsworth Park via Seymours, I found their service to be excellent from start to finish. The gentleman who showed us around was attentive and knew what he was talking about, and then once our offer was … More
Joe · 31 December 2017 · Seymours Woking
Agent replied
Hi Joseph, thank you for your 5* review! It's great to hear you enjoyed your experience with Seymours, and we'll be sure to pass on your praise to Montana and the team! We look forward to working with you in the future.
★★★★★ 5/5
GoogleI rented through Seymours Woking for around 9 months. In that time all staff were friendly and very helpful. In particular the check-out process was relatively pain-free, with a couple of minor issues professionally and quickly dealt … More
Bob · 31 December 2017 · Seymours Woking
Agent replied
Hello Bob, thanks for a great review, we're glad we were able to help you and that you felt that everything was handled professionally, quickly and with relative ease. We hope we'll have the chance to work with you again in the future.
★★★★★ 4/5
GoogleAfter 28 years of living in an upstairs flat, finally took the plunge to move. Used Seymours Estate Agency for the sale and purchase. Jordan took me round to so many properties without getting cross every time I said 'No'. Dan gave me first … More
Trisha · 31 December 2017 · Seymours Woking
Agent replied
Hi Trisha, Thank your for such a great review, we're so glad you're happy with your new home! If you decided to move again in the future, hopefully, we'll have the chance to work together again.
★★★★★ 4/5
GoogleI let my house through Seymours last year as they were the most enthusiastic agent we contacted and gave the most realistic expected rental figure. They organised 4 viewings within the first week or so and a rental was agreed within 5% of … More
Andrew · 31 December 2017 · Seymours Woking
Agent replied
Hi Andrew, thank you for your review! Seymours pride themselves on delivering a professional and honest lettings service, and we are delighted you have enjoyed your experience. We will pass your praise on to Jamie!
★★★★★ 5/5
GoogleThe service provided by Emily Weeks in particular, and her team at Woking Seymours has been excellent and extremely efficient.
we receive monthly statements regularly and are kept updated with any concerns … More
Gill · 31 December 2017 · Seymours Woking
Agent replied
Thanks for such a great review and rating Gill. I'll be sure to pass on the praise to Emily and the whole Woking team. We try our best to make sure that regular updates are being received, as a consistent line of communication is key to efficiency. It speaks volumes that you have been a regular client with us for such a long time and we look forward to helping you further in the future!
★★★★★ 5/5
GoogleAnna and her team of Estate Agents at Addlestone have been a pleasure to deal with in the sale of my property. Thank you
Alexandra · 10 December 2017 · Seymours Addlestone
Agent replied
Thank you for your excellent review, Alexandra. We are glad you had a good experience with Seymours Addlestone, and hope we can help you with any of your future property needs.
★★★★★ 5/5
GoogleWe were very impressed with the whole experience we had dealing with Seymours. The whole team were very professional; in particular, Tracey, who dealt with the sale of our property, was very pleasant and kept us informed right throughout the whole process. When we had any queries, they were dealt with promptly. We would have no hesitation in recommending Seymours, Burpham.
Thanks to all the team. Keith and Helen Pannell
HP · 3 November 2017 · Seymours Burpham
Agent replied
Hi Helen, thank you for such a great review and recommendation! We're glad that you felt that the experience you received from the team was professional and of a high standard. We'll be sure to pass on the praise to Tracey! Hopefully, we'll have the chance of working with each other again in the future.
★★★★★ 5/5
GoogleFriendly and helpful staff
Eva · 31 October 2017 · Seymours West Byfleet
Agent replied
Thanks for a great rating and review Eva!
★★★★★ 5/5
GoogleVery happy with the purchase of my house in Addlestone with Seymours, good communication through the process and a friendly team. Thankyou!
Eva · 31 October 2017 · Seymours Addlestone
Agent replied
Thank you very much for taking the time to write Seymours Addlestone a five star review, Eva! We pride ourselves on being approachable and responsive so are really glad you've had a good customer service experience. Enjoy your new home!
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