5/5
Rating only, no written review.
Agent replied
Thank-you for this 5 star review Faissal. We're delighted to have assisted you with your property requirements and we look forward to helping you in the future.

Trusted Agent profile · Surrey
Verified
★★★★★
4,237 reviews across 13 offices and 2 platforms
Seymours has 13 offices, in Woking, Godalming, Guildford (three offices), West Byfleet, Addlestone, Burpham, Knaphill, Horsell, Ripley, Farnham and Cranleigh (Surrey). Together they have 4,237 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ian and the team at the Cranleigh branch went above ans beyond the duties to help secure a smooth sale on our property. The communication along the way was ...Read all 6 from sellers
Seymour has proved to be a suitable agent time and time again for us. Not only do we get consistent input into decisions we make, we get reliable input. A ...Read all 2 from buyers
Seymours's 13 offices, most reviewed first. Each has its own page.
Showing 4,212 reviews on Google only. Show every review
5/5
Rating only, no written review.
Thank-you for this 5 star review Faissal. We're delighted to have assisted you with your property requirements and we look forward to helping you in the future.
4/5
Rating only, no written review.
Many thanks for your review Shevaun. Please don't hesitate to contact us with any property requirements in the future.
5/5
Professional services from the staff at Seymour's Estate Agents, Woking
Thank you for the review, it is great to hear of your positive experience with us. We look forward to helping with all of your future property needs.
4/5
Excellent service.
Thanks for taking your time to leave this retire Kashif. All the best.
5/5
Professionally active and helpfull
Thanks Raja, it's always a pleasure to assist you and the team are delighted to read your feedback. Thank you.
5/5
I was about to rent a flat in Woking and thanks to Seymours Estate Agents I found my place in just a day.
Thank you for taking the time top leave Seymours Woking an excellent 5 star review. We are delighted to hear we were able to help find you a property within 24 hours. We look forward to assisting with all of your future property needs.
5/5
Reliable and effective in letting properties
Thank-you for the excellent 5 star review Hmood. We're please to have been assistance to you and we look forward to helping you with any future property requirements.
5/5
Very professional and helpful, a pleasure to deal with
Thank you for taking the time to leave Seymours Woking a review and 5 star rating. We are delighted to hear about your positive experience with us and look forward to assisting with all of your future property needs.
4/5
Have found the lettings department to be reliable and professional
Thank you for the excellent review, much appreciated and we look forward to assisting you again in the future.
5/5
Mostly professional people who tend to stay neutral during entire estate transaction and look after clientele after exchange and completion.
Thank you for taking your time to leave Seymours Woking an excellent 5 star review. We are delighted to hear of your positive experience with us when it came to purchasing / selling your home. We look forward to assisting with all of your future property needs.
1/5
Very pushy staff and continue to charge an large admin fee for doing nothing.
Thank you for your review. I’m really sorry if our approach to your renewal seemed unduly pressured. The importance of ensuring the renewal documents are processed as soon as possible is to protect our client from suffering a void period if a tenant decides to vacate at the last minute. You may feel that we carry out this process a little early however we feel it is important for our client to be fully aware of their tenants intentions at the earliest opportunity. Unfortunately whilst we would love to take a verbal commitment to renew at face value, experience has taught us that we need to ensure we are in receipt of signed documents Our renewal fees are laid out at the beginning of the tenancy and are written in to the tenancy agreement so this is a charge that you should already be aware of. We do take into account the level of renewal fees charged locally and believe our fees are reasonable. The fee is only charged if a new tenancy is negotiated. I have tried to call you and have emailed you to discuss your experience, please feel free to give me a call on 01483 741321. Thank you, Samantha Simpson, Head of Property Management.
4/5
Good service from Seymours Estate Agents.
Thanks for the feedback, glad you've had a great property experience using Seymours Estate Agents.
2/5
Charged us £500 to take property of the market when we were taking it now anyway, lost our paperwork and in the end very inefficient. They seem friendly but in the end are quite useless.
Hi Arnaud, thank you for your review. At Seymours we strive to offer the best possible customer service and experience for all of our clients. On this occasion we apologise you felt you did not experience this level of service, however we would welcome the opportunity to meet with you in person to discuss this with you. If you'd like to call our dedicated customer care team on 01483 420555 we would be delighted to hear from you.
4/5
Couldn't fault the service offered from the letting agency. All aspects dealt with quickly and efficiently.
That's great, thank you Lynn. We're here on hand anytime you need any assistance.
2/5
Please don't deal with this company you will regret it!!! They are street hasslers obtaining money under false pretences.
Hi Linda, thank you for your review. All feedback is always greatly appreciated. We conduct regular training within our branch to keep staff up-to-date with all the latest information regarding sales, lettings as well as customer service. We hope to have the opportunity to change your perception in the future. All the best.
5/5
Extremely happy with the Seymours team. Professional, friendly, and knowledgable service.
Thank you for reviewing our Seymours, Woking branch. We're delighted that you have received excellent service and we look forward to assisting you again in the future with your property requirements.
5/5
Great service, no real hitches and special thanks to Diana at the Woking Office.
Thank you for the excellent rating of Seymours Woking and for your great feedback. We are delighted to hear your praise for Diana and look forward to assisting with all of your future property needs.
1/5
Do not use these .................. I have never experienced such appalling customer service. They don't come back to you, they lie, I dealt with 6 different people who clearly cannot communicate and they are very rude.
Hi Sam, thank you for your review. All feedback in any form is always greatly appreciated as we always strive to deliver the best possible service for our clients and conduct regular training within our branch to keep staff up-to-date with all the latest information regarding sales, lettings as well as customer service. We hope to have the opportunity to change your perception in the future. All the best.
5/5
Many thanks to Diana and her team for their sterling job and service. It mad e a lot of difference.
Thanks Henry. Diana and the team have been delighted to help! We look forward to assisting you with anything you need in the future. All the best, Team Seymours
5/5
Excellent service and very responsive when purchasing our property.
Thanks for the great review and rating Socha. It was a pleasure assisting you with purchasing your property and we'd be delighted to be of service to you with any further requirements.
5/5
Good positive, efficient and personal service from Seymours in Woking - appreciate their help with everything recently. Will use them again in the future.
Thank you for taking the time to leave Seymours Woking an excellent 5 star review. We are delighted to hear of your positive experience with us when it came to your property needs and are pleased you would use us again in the future.
4/5
Very helpful and understanding staff, gave the right price for the place.
Thank you for your excellent review Devino. We hope you had an excellent experience with Seymours Woking and look forward to assisting you with any of your future property needs.
5/5
I recently bought a house with Seymours and viewed a number of properties with them prior to this. Viewings: They kept us well up to date with new properties coming on the market, although I feel they maybe did not take us seriously as buyers until we made an offer on a flat. Viewings were well organised and smooth, agents polite, although often they did not seem to have enough information to hand to answer all of our questions about a property on the spot (how long has it been on the market, are there any offers, etc). They did however follow us up with this information when requested. I felt some agents from other companies in Woking were more friendly/approachable/accommodating and (very slightly) more professional. The occasional Seymours agent could be slightly abrupt, however, on the whole this process was good and Seymours seemed to have the best selection of the kind of properties that we were looking for in this area. Purchase: Communication was good and clear without any pressure when we made our offer (Arran Lyne). When attempting to renegotiate following our survey (which in hindsight, we do agree undervalued the property) the agents were somewhat abrupt for a very brief period, although their frustrations were directed towards the surveyor. Correspondence regarding the purchase was very fast and it almost felt like we were liaising directly with the vendor (courtesy of Sandra Mitchell). They can chase you quite a bit when they want information and I got the impression that they were keen to complete as soon as possible (as were we), although once we had made initial progress with the purchase they seemed to relax a little. I suspect they realised that we did not want the purchase to fall through at all. Sandra was patient when we were considering delaying the purchase by a week. They gave us a bottle of bubbly when we got the keys; free alcohol is always a good thing.
Thank you for taking the time to leave a comprehensive review for Seymours, Woking. It is great to hear that we were able to assist with the purchase of your new home. We look forward to assisting with all of your future property needs.
2/5
We do not feel their service was value for money as they were not very informative throughout the process. As we only received an email to say we have exchanged 5 days after our solicitor had already told us.
Hi Jane, thank you for leaving your review and feedback of our services. We pride ourselves on excellent communication and customer service so I'm sorry on this occasion you felt you didn't receive this from us. We'd be grateful if you could pop in to the branch or call us so we can discuss this further with you. We look forward to hearing from you. Kindest regards, Team Seymours
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Seymours branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Gold, 1 Best in County and 1 Best in Postcode across one branch.
Source: The ESTAS 2026 winners, as published.

Seymours is among The Negotiator Awards 2025 winners.
Source: The Negotiator Awards 2025 winners and runners-up, as published.

Seymours is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2024, 2026.
EA Masters by year, 2019 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Woking has the most, with 1,593 reviews rated 4.6 out of 5, followed by Godalming with 500.
The 13 Seymours offices, by town:
6 reviews from sellers, rated 5.0 out of 5 on average. For example, Howard wrote: "Ian and the team at the Cranleigh branch went above ans beyond the duties to help secure a smooth sale on our property. The communication along the way was ..."
Yes. In The Trusted Agent 2026 awards, Woking won Platinum, Guildford won Platinum and six more branches won awards. At the ESTAS 2026 awards its branches won 1 Gold, 1 Best in County and 1 Best in Postcode award. The group and its branches have also won 9 other industry awards since 2019.