★★★★★ 5/5
GoogleWould thoroughly recommend Seymours at Guildford as the whole team were so supportive and knowledgeable throughout my sale. A special thanks to Ian and James who gave who gave me 5* service and went beyond the boundaries of the normal standards of an estate agent. They kept me up to date with progress and nearing completion when tension was high, communicated with all parties to ensure the sale went smoothly. I have used Seymours twice and would not hesitate to use them again.
Mel · 29 July 2019 · Seymours Guildford (6 London Rd)
Agent replied
Thank you for taking the time to leave Seymours Guildford an excellent 5 star review. We are delighted to hear you are a returning customer and your excellent feedback in relation to Ian and James. We are pleased to hear the sale went smoothly and you received excellent service from the team. We look forward to assisting with all of your future property needs.
★★★★★ 5/5
GoogleIt was a bit of a roller coaster ride as all housebuying in the UK seems to be, but Joe and James did a fantastic job in helping us throughout and getting us over the finish line. They worked really hard at keeping things rolling and ultimately getting us our house. They definitely went above and beyond. Nice work everyone, thank you.
CASC · 29 July 2019 · Seymours Guildford (6 London Rd)
Agent replied
Thanks for this excellent review. We're delighted to receive such excellent feedback and we look forward to assisting you with any further property requirements. All the best.
★★★★★ 5/5
GoogleSelling my flat had it's ups and downs, but Ian, Joe, James made the process less stressful for me, they were on hand with advice when I needed it. I found their experience and local knowledge of the market was spot on. Always friendly and helpful but not overbearing as some agents can be, I would definitely use Seymours again and recommend to friends and family.
Christine · 29 July 2019 · Seymours Guildford (6 London Rd)
Agent replied
Hi Christine, thank you for your five star review of Seymours Guildford! We are glad we could make your moving process as stress free as possible and that you had a good customer service experience. We hope we can be of assistance with all your future property needs!
★★★★★ 1/5
GoogleArranged to view a property with Seymours, we took time out of work on a Thursday morning because we liked the property. The agent showed up without the keys to the property. We had to wait for 30 minutes whilst they returned with the correct keys. During this time we got a call from someone on the office to apologise; not really constructive but we appreciated it. When the agent returned, the keys had the wrong house number on them and we couldn’t get into the property to view. In summary Seymour sent someone who clearly has never been in the property before (didn’t know if we access from the side/rear) and didn’t have the vendor’s number to call, wasted two hours of our time and we won’t get to see the property now because it’s coming off the market this weekend. Well done Seymours; you had one job to do.
Marc · 29 July 2019 · Seymours Guildford (6 London Rd)
Agent replied · 10 November 2024
Thank you for leaving feedback. Please reach out to us at 01483 576833 so we may identify ways to improve your experience.
★★★★★ 5/5
GoogleAs a first time buyer, you can imagine my nerves about the daunting prospect of buying my own place. James made the entire process friendly and did a lot to set my mind at ease. I would thoroughly recommend Seymours and will most certainly be using them again for any property requirements I may have in the future. Keep up the great work!!
Michael · 29 July 2019 · Seymours Guildford (6 London Rd)
Agent replied
Thank-you for the excellent review Michael. We're delighted to have helped you buy your first house and we look forward to assisting you in the future. All the best.
★★★★★ 5/5
GoogleA huge thanks to Tiffany for all her help and support over the past few weeks. Tiffany's advice and local knowledge was brilliant and she always got back to us quickly. Thanks Tiffany!
Sophie · 29 July 2019 · Seymours Guildford (6 London Rd)
Agent replied
Thank for such a great review! We'll be sure to pass on the high praise to Tiffany. If you need anything further from us, please feel free to get in contact!
★★★★★ 5/5
GoogleThe team at Seymours Guildford, have been amazing throughout the purchase of my new home. It was a very stressful time for me and they couldn't of been more supportive.
Mrs · 29 July 2019 · Seymours Guildford (6 London Rd)
Agent replied
Thank you for such a great review. We're so glad you were happy with our service and you felt supported throughout the process. If you ever need anything else, please don't hesitate to get in touch.
★★★★★ 1/5
GoogleTried to buy a house through Simon, as first time buyers we would of expected to be guided through the process a bit more than someone who has done it before. I would say now we have finally moved into our first house and used a decent estate agent, that he used the ‘first time buyer’ to his advantage by not disclosing everything about the property. Not mentioning to us the the property was ‘sealed bids’, not a regular sale, then eventually telling us to put our ‘final’ offer in before a set date and editing the right move advert... anyway we had the highest bid in the end, then they were constantly on the phone along with James asking me what’s going on, have I done this, when can we exchange. All before the sellers had even sent my solicitor any paperwork! Something fishy from the start I feel. Will give a good word to Tiffany though who was nothing but helpful unlike the other two.
Scott · 29 July 2019 · Seymours Guildford (6 London Rd)
Agent replied
Thank you, Mr Reid, for your review, we have contacted you to query the above and best resolve this. As discussed it is never in our best interest to upset either buyer or seller as we are local independent business however we can be categoric and advise that the changes and above were all at the instructions of the seller. We were unhappy with the outcome and felt pushed into a corner as I was communicating with you advising as such during the process. We had a very hard time with them and in the end, they went to auction whilst we were selling the property, upsetting the buyer we had achieved for them who withdrew furiously. To shorten the story we are an independent estate agency that works on customer satisfaction when you need any further property help relating to selling, buying, letting, please contact us so we can show you what we can do.
★★★★★ 5/5
GoogleMany thanks to Simon, Lee, David and Emma for the huge effort and infinite patience in helping our purchase go through to a successful completion.
Graham · 29 July 2019 · Seymours Guildford (6 London Rd)
Agent replied
Hi Graham, thank you for the great review. We'll be sure to pass the praise onto Simon, Lee, David and Emma. Enjoy your move!
★★★★★ 5/5
GoogleExcellent service from Simon and the team to ensure a smooth transaction with selling our property. Thank you very much!
Marianne · 29 July 2019 · Seymours Guildford (6 London Rd)
Agent replied
Hi Marianne, thank you for such a great review. We're so pleased to hear you've had such a positive experience and we'll be sure to pass your praise onto the team.
★★★★★ 5/5
GoogleRating only, no written review.
LIVIU · 29 July 2019 · Seymours Woking
Agent replied
Thank you for the excellent 5 star review of Seymours Woking. We look forward to assisting with all of your future property needs.
★★★★★ 5/5
GoogleRating only, no written review.
Piotr · 29 July 2019 · Seymours Woking
Agent replied
Thank you for leaving Seymours Woking an excellent 5 star review. We look forward to assisting with all of your future property requirements.
★★★★★ 5/5
GoogleRating only, no written review.
Lucian · 29 July 2019 · Seymours Woking
Agent replied
Thanks very much for the great review Lucian!
★★★★★ 4/5
GoogleRating only, no written review.
Diana · 29 July 2019 · Seymours Woking
Agent replied
Thank you for the 4 star rating!
★★★★★ 4/5
GoogleRating only, no written review.
John · 29 July 2019 · Seymours Woking
Agent replied
Thank you for taking the time to leave Seymours Woking an excellent rating. We look forward to assisting with all of your future property needs.
★★★★★ 5/5
GoogleRating only, no written review.
Ophia · 29 July 2019 · Seymours Woking
Agent replied
Thanks for the rating, Ophia.
★★★★★ 5/5
GoogleRating only, no written review.
Daniel · 29 July 2019 · Seymours Woking
Agent replied
Thanks for the 5-star rating Daniel!
★★★★★ 5/5
GoogleRating only, no written review.
Kevin · 29 July 2019 · Seymours Woking
Agent replied
Thanks Kevin
★★★★★ 1/5
GoogleRating only, no written review.
James · 29 July 2019 · Seymours Woking
Agent replied
Sorry to hear this James, please give us a call in the office 01483 757700 so we can have a chat and try amend the situation.
★★★★★ 1/5
GoogleRating only, no written review.
Sampada · 29 July 2019 · Seymours Woking
Agent replied
Hi Sampada, would you be able to give us a call in the office so we can discuss any issue you may have had and rectify the situation. Thanks.
★★★★★ 1/5
GoogleRating only, no written review.
Stoyan · 29 July 2019 · Seymours Woking
Agent replied
Hi Stoyan, would you be able to give the office a call so we can discuss your review and see if we can sort this situation. Thanks.
★★★★★ 1/5
GoogleRating only, no written review.
Nelly · 29 July 2019 · Seymours Woking
Agent replied
Hello Nelly, we're sorry to see you've given us a low rating, would you be able to give the office a call so we can discuss your review and see if we can sort this situation. Thanks.
★★★★★ 5/5
GoogleRating only, no written review.
Siddhant · 29 July 2019 · Seymours Woking
Agent replied
Thanks very much for the great review Siddhant!
★★★★★ 4/5
GoogleRating only, no written review.
John · 29 July 2019 · Seymours Woking
Agent replied
Hi, John. Thanks very much for your review.
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