Trusted Agent profile · Surrey
Verified
★★★★★
4,222 reviews across 13 offices and 2 platforms
Seymours has 13 offices, in Woking, Godalming, Guildford (three offices), West Byfleet, Addlestone, Burpham, Knaphill, Horsell, Ripley, Farnham and Cranleigh (Surrey). Together they have 4,222 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ian and the team at the Cranleigh branch went above ans beyond the duties to help secure a smooth sale on our property. The communication along the way was ...Read all 6 from sellers
Seymour has proved to be a suitable agent time and time again for us. Not only do we get consistent input into decisions we make, we get reliable input. A ...Read all 2 from buyers
Seymours's 13 offices, most reviewed first. Each has its own page.
Showing 4,197 reviews on Google only. Show every review
5/5
GoogleCouldn’t be happier with the service from Emma and the team at Seymours! Emma was amazing, friendly, knowledgeable, and spent the whole day helping us view properties. Truly outstanding service. 10/10 would recommend!
Dear James, Thank you for your brilliant review! It's be lovely working with you, wishing you all the best in your new home! The Team at Seymours Burpham and Merrow
5/5
GoogleSophie was professional and helpful, and was also realistic about how well or not our circumstances matched with the property.
Dear Anna, Thank you for your review! We're so glad you had a great experience with Sophie! The Team at Seymours Burpham and Merrow
5/5
GoogleOur old family home took time to find the right buyer, but the team at Seymours persevered and did just that. From the outset, their knowledge of the local market and their professionalism gave us confidence we were dealing with the right people. Thank you
Hello Andrew, thank you for taking the time to write a review and thank you for choosing us to handle the sale of your family home. It was a pleasure to work with you. All the best, Joe
5/5
GoogleThank you Tracey, Sam and Joe for helping us buy our first home. Excellent communication, great market knowledge and very pleasant to deal with - they made the transaction simple which was greatly appreciated !
Thank you Maisie, all the best in your new home!
5/5
GoogleI came to Seymour's addelstone as I knew they were a very good company as they sold my father in laws house in horsell, always professional and dedicated. I had a resident in my home who is on palliative care and needed to sell asap, Natilie from the start showed compassion, met with him and reassured him she would do her her best to push things through and she did this 120%, she kept her promise and went above and beyond with her kindness and hard work, I would recommend Seymour's they are wonderful.
Thank you so much for your thoughtful review. We’re truly grateful you chose to work with Seymour’s again and that Natalie could support you during such an important time. Your kind words mean a great deal to our team, and we’re so glad we could help make the process as smooth and compassionate as possible.
5/5
GoogleSeymour’s Estate Agents of Guildford have been nothing more than 100% helpful and attentive to us as clients along the complete journey of the sale of our property. …
Thank you so much for your wonderful feedback. We’re delighted to hear that Andy and Clive provided such attentive service throughout your sale. It was a pleasure working with you, and we truly appreciate you choosing Seymours Guildford.
5/5
GoogleI would like to take this opportunity to express my sincere appreciation for the outstanding service Andy M. provided. Your timely responses, clear communication, and expert advice were invaluable, and I always felt like I was in capable …
Thank you so much for your wonderful feedback. We’re delighted to hear that Andy’s professionalism and dedication made such a positive impression. Your kind words mean a great deal to us and will be shared with the team!
5/5
GoogleWe would like to thank both Matt, Rowen and the Team at Seymours West Byfleet for the very efficient way they handled the sale of our property. At every step of the way through the selling process we were kept in formed. They were by far the better Estate agents than the others we considered in the area. Though a difficult time for selling, they persevered and closed a deal with our buyer. We would thoroughly recommend Seymours West Byfleet for listing a property.
We are delighted you have had such positive experience with us here in West Byfleet, the team works very hard to ensure we go above and beyond! Thank you so much for taking the time to leave us a 5 star review and we all wish you all the best moving forwards!
5/5
GoogleEven though I was running severally late I was very surprised to find Marcus was very respectful and was a huge help answering my questions and just taking the time to make ensure I got all the information I required even though the property was not for me he assured me we would be in touch as soon as a property comes along that suits me needs.
Thank you for your 5* review. Marcus will be thrilled and we are very happy you are having an easy experience.
5/5
GoogleA big thank you to Jade and Joe. I have found both to be highly professional and a credit to Seymours. Both individuals have helped myself going forward in renting my home and explained all in full detail regarding other matters. Renting or moving home can be very stressful but both have helped to reduce this stress. Thank you both very much for going above and beyond and it has been most appreciated.
We are delighted you have had such positive experience with Jade and Joe, they really are amazing at what they do. Thank you so much for taking the time to leave us a 5 star review and we all wish you all the best.
5/5
GoogleThe agent was very accommodating. He was only too pleased to help.
Thank you for your 5* review. We are very happy to hear this.
5/5
GoogleExcellent dialogue with the office and flexibility when arranging visits. Very diplomatic in progressing sales.
Thank you for your 5* review. We are very happy you had an excellent experience.
5/5
GoogleA huge thank you to Lucy, Rowan and the rest of the Seymours team at the West Byfleet office. Their regular communication and solicitor chasing was hugely helpful in progressing my house purchase smoothly. I would definitely recommend this lovely team!
We are delighted you had such a positive experience with Lucy, Rowan & the rest of the team. Thank you so much for taking the time to leave us a 5 star review and we all wish you all the best.
5/5
GoogleWe had a good selling experience with Seymours. Initially with Andy, who has a very personal touch and did a great job marketing our house, and then with Jules, who worked very hard to get the sale completed with her proactive approach. Thanks!
Thank you so much for your kind words! We’re delighted to hear you had a great experience with Andy and Jules. Wishing you all the best in your new chapter!
5/5
GoogleClive was determined never gave up really supportive in my difficult sale would highly recommend Seymores Clive gave the whole experience a personal touch
Thank you for your lovely review! We’re so pleased to hear that Clive’s determination and personal touch made a difference during your sale. Your recommendation means a lot to us!
5/5
GoogleThank you Simon for all your continued support and expertise over the years, always trustworthy and helpful!
Good Morning Steffy, Thank you very much for leaving this review, you are of course most welcome! … More
5/5
GoogleMet Andy McElligott and found him most charming and knowledgeable. We found him very helpful and sympathetic and would recommend him to anyone going through the sale of their property especially when coping with the loss of parents and having to deal with sorting their affairs . Well done Andy.
Thank you for your kind words. We’re so pleased to hear that Andy’s support and understanding made a difference during such a difficult time. Your recommendation means a great deal to us.
5/5
GoogleGreat service and communication without the "hard sell". They're very open to how you'd prefer the house sale and brochure to go. Brilliant after sales care - highly recommended.
Thank you for your wonderful feedback. We’re delighted you appreciated our open approach and communication throughout the process. It’s great to know our after-sales care made a positive impression.
5/5
GoogleMaddie was exceptional with helping us on our search for a forever home! :) She was very accommodating and attentive to any enquiries that we had. We felt very heard and welcome in her presence, Thank you maddie!
Thank you for your kind review, Maddie was delighted to provide you with the "Seymours Service".....
5/5
GoogleWe've been extremely pleased with the way Seymours has professionally handled every step of our house selling process, and don't hesitate to recommend them. Our house sold very quickly, thanks in part to Seymours wide data base which enabled information to be rapidly distributed to prospective buyers. We were impressed with how responsive, courteous and positive all staff have been. After negotiating the sale we were introduced to Clive Gee whose calm capable hands guided us through to exchange of contracts.
Dear Mr and Mrs Walker, thank you for your kind review. We were delighted to work with you, secure a buyer off market and get the property sold within a few months of our original conversation. We wish you all the very best for the next adventure in your lives Best wishes Charity and the Team at Seymours
3/5
GoogleThis is a mixed but hopefully fair review. We went with Seymours because they had sold the most properties in our postcode, had a competitive fee, and had done their research thoroughly. Andy was very professional, by far the most positive out of all the different estate agents who valued our property, and I felt provided a more personal touch than the other companies as well. We had a couple of issues with communication, notably receiving little to no notice of viewings and a survey booking. We struggled to speak to the same person at the office so were often given mixed messages. We also weren’t assured when dropping off or picking up keys that no questions were asked (e.g. which house the key was for). When we picked up our key we weren’t asked for any information and we could have been anyone. Finally, there was slight damage during one of our house viewings and we were very unimpressed that, not only were we not notified, but Seymours took no accountability for the damage and became unresponsive for a period.
Thank you very much for taking the time to share balanced and detailed review. We’re genuinely pleased to hear your positive comments about Andy’s professionalism, research, and the personal touch you experienced when you initially met with us to provide a valuation and marketing appraisal of your property, it’s great to know those aspects stood out when you chose to sell with us. We’re also delighted that the initial valuation was achieved, with an acceptable offer before launching your property to the market. We’re sorry to hear that there were moments where our communication didn’t meet expectations. Viewings and surveys can sometimes be requested at short notice due to the limited notice buyers and surveyors often give us, though we do understand this can catch sellers off guard. We’re working on improving how we communicate these situations to make the process feel smoother and more predictable, and we’re already reviewing the minimum level of notice each client requires when arranging any visits to their property to improve this process for future clients. With regard to key handling, we want to reassure you that we hold all sellers’ ID on file and always cross-check these details before releasing keys to any party claiming to own the property. However, we appreciate that without explaining this process more clearly, it may leave clients uncertain about the level of security, and that’s something we will work to improve going forward. Regarding the property visit and subsequent damage, our team handled a buyer visit on a Friday and checked the property before leaving, finding everything safe and as we had found it. We were notified of an issue the following day, and our Associate Partner, Luke, picked this up immediately on his weekend off via WhatsApp to find a resolution. He arranged with the buyers over that same weekend that they would resolve the matter upon completion of their purchase. From our perspective, we felt the situation was resolved satisfactorily, but we’re sorry if this didn’t align with your expectations or the speed of response you were hoping for. We truly value your feedback, both the positive and the constructive, as it helps us to continue improving the service we provide to all our clients. Thank you again for choosing Seymours Guildford, and we wish you all the very best for the future.
5/5
GoogleWould highly recommend working with Andy - first class start to finish on recent valuation of property 👍🏻 …
Thank you for your kind feedback. We’re pleased to hear that you were impressed with Andy’s service from start to finish. Your recommendation is greatly appreciated.
5/5
GoogleWe just completed on our sales, very good professional service all the way through the process. Very strong and thorough particularly in the evaluation process with Andy McElligott,as our property was unusual.
Thank you for your feedback. We’re delighted to hear you were pleased with our professional approach and thorough valuation process. We appreciate your trust in Seymours and wish you all the best for the future.
5/5
GoogleSeymours Guildford treat you like a human being. That's quite rare these days. They are flexible and 'can do'. I recommend them highly.
Thank you so much for your review, we really appreciate your kind words.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Seymours branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Gold, 1 Best in County and 1 Best in Postcode across one branch.
Source: The ESTAS 2026 winners, as published.
Seymours is among The Negotiator Awards 2025 winners.
Source: The Negotiator Awards 2025 winners and runners-up, as published.
Seymours is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2024, 2026.
EA Masters by year, 2019 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Tell us what you need and up to 3 trusted local agents will be in touch.
Woking has the most, with 1,591 reviews rated 4.6 out of 5, followed by Godalming with 500.
The 13 Seymours offices, by town:
6 reviews from sellers, rated 5.0 out of 5 on average. For example, Howard wrote: "Ian and the team at the Cranleigh branch went above ans beyond the duties to help secure a smooth sale on our property. The communication along the way was ..."
Yes. In The Trusted Agent 2026 awards, Woking won Platinum, Guildford won Platinum and six more branches won awards. At the ESTAS 2026 awards its branches won 1 Gold, 1 Best in County and 1 Best in Postcode award. The group and its branches have also won 9 other industry awards since 2019.
