Trusted Agent profile · Surrey
Verified
★★★★★
4,222 reviews across 13 offices and 2 platforms
Seymours has 13 offices, in Woking, Godalming, Guildford (three offices), West Byfleet, Addlestone, Burpham, Knaphill, Horsell, Ripley, Farnham and Cranleigh (Surrey). Together they have 4,222 reviews on two platforms, rated 4.7 out of 5 overall.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Ian and the team at the Cranleigh branch went above ans beyond the duties to help secure a smooth sale on our property. The communication along the way was ...Read all 6 from sellers
Seymour has proved to be a suitable agent time and time again for us. Not only do we get consistent input into decisions we make, we get reliable input. A ...Read all 2 from buyers
Seymours's 13 offices, most reviewed first. Each has its own page.
Showing 4,197 reviews on Google only. Show every review
5/5
GoogleGreat service from a friendly and helpful team, Rowan in particular was a great help in getting our purchase progressed in a timely manner. Fantastic work.
Thank you for your 5* review. Rowan and the team will be thrilled and we are happy you had a great service.
5/5
GoogleThis was my 3d purchase through Seymour’s west byfleet and as always their service it’s top notch can’t recommend them enough.
Thank you for your review Rori. We are over the moon that we were able to help you through this process again. We wish you the best of luck in your new home. Thank you!
5/5
GoogleAlthough we’re still in the early stages, Louis from Seymours has already distinguished himself as one of the best estate agents we’ve worked with. He is consistently responsive, highly professional, and understanding, a pleasure to speak …
We are delighted you have had such positive experience with Louis, he really is amazing at what he does! Thank you so much for taking the time to leave us a 5* review and we all wish you all the best.
5/5
GoogleBrilliant from start to finish. Everyone was very friendly and always willing to help. The guys dealing with my sale did a stellar job, before during and after the property was sold including chasing solicitors and keeping me up to date at all times. Brilliant job thank you all.
We are thrilled you have had such positive experience with the team. Thank you so much for taking the time to leave us a 5* review and we all wish you all the best.
5/5
GoogleBen, is a great agent dedicated to his job & pays attention to detail.
Thank you for your 5* review, Ben will be thrilled.
5/5
GoogleI had a really positive experience with Seymour’s, and especially with Ross Harvey, who helped me throughout the process. He was consistently responsive, professional, and genuinely supportive, which made everything feel much less stressful. Communication was clear and timely. I really appreciate the help!
Liliya Chylikina, we're so glad that we were able to go above and beyond your expectations!
5/5
GoogleGreat experience, exchange & complete all done within 7 weeks Highly recommend.
We hope to be of service to you again in the future. Best wishes, Seymours Estate Agents Guildford
5/5
GoogleGreat service, always on hand for answering queries and providing feedback. Supportive and informative throughout the stages of home sale.
Rob, Thank you for your lovely review. We’re so pleased to hear you found our team supportive, informative and always on hand throughout your sale. Wishing you all the very best for your move, and thank you again for choosing Seymours.
5/5
GoogleAnyone looking to sell their property should look no further than Seymour’s. Right from the beginning Andy was up front and honest and his knowledge of the market and area second to none! We couldn’t fault the whole team. Clive was like a breath of fresh air with his ongoing support and regular updates, his communication and pro active approach was amazing. I wouldn’t hesitate to recommend this company to anyone, 5 stars!!!
Mike, Thank you very much for your kind review. We’re delighted to hear that Andy’s market knowledge and Clive’s proactive communication made such a positive difference throughout your sale. Your recommendation means a great deal to the whole team, and we really appreciate you taking the time to share your experience.
5/5
GoogleReally impressed with how quickly Seymour’s got us a lively place and arranged the move in. Ross took personalized care and showed all the places. Once finalized, ensured that all paperwork and move in was as smooth as possible. Excellent service!!
We do hope we can be of assistance in the future. Take care!
5/5
GoogleI have done a couple house viewings with Lauren who is very friendly & helpful!
Thank you for leaving a review, Lauren is delighted to receive your feedback.
5/5
GoogleLuke Minto has provided excellent service on the sale of my property. He gives me clear and prompt updates and always replies to emails. I wouldn't hesitate to recommend him and the Guildford branch who have all been friendly and efficient. I have been very impressed with their service.
Dear Jess, Thank you so much for your kind review. We’re delighted to hear Luke provided such excellent service throughout your sale and kept you well informed every step of the way. We’ll be sure to pass on your lovely feedback to Luke and the Guildford team, it’s greatly appreciated!
5/5
GoogleAlthough it was a tricky time to move house in an uncertain market, Seymours were there to guide and support us throughout the process. We had a few issues along the way, but Chris and Andi (Burpham office) were always at the end of the phone when we needed them and fought for us right up to the finishing line to get us where we wanted to be. Recommendations for our mortgage adviser and solicitors were absolutely spot on, which certainly made the process a little easier! Really friendly office and nice people to liaise with.
Hi Jackie, We're so pleased we were able to help get your sale and purchase over the line! Wishing you all the best in your new home! The Team at Seymours Burpham and Merrow
5/5
GoogleWe met Donna today while viewing three houses and she was exceptional - so friendly and knowledgable. A massive asset to the Seymour’s team.
Dear Rory, Thank you very much for leaving us such a great review! We're glad you had a great time with Donna. The Team at Seymours Burpham and Merrow
5/5
GoogleI couldn’t recommend Seymours Addlestone enough. The whole team was amazing and kept me updated throughout the entire process of selling my house. A huge thank you to Natalie for her patience, reassurance, and support, especially during the more challenging moments. Natalie’s understanding and professionalism truly made a difference. Thank you!
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that you had a positive experience with Seymours Addlestone and felt supported throughout your sale. Wishing you all the very best and thank you again for choosing Seymours Addlestone.
1/5
GoogleHorrible experience with Seymours and Ronnie in particular when trying to buy our home. He used aggressive bullying tactics when forcing new imposed deadlines out of nowhere, left rude voicemails, and was clear that ‘we work for the seller not for you’. When I raised this to his manager, I got a call from a so-called sales director Matt (Seymours West Byfleet), who was one of the worst people I’ve ever had to speak to. Rude, dismissive, argumentative, I was genuinely shocked that a sales director in a customer facing role conducts himself that way. When making it clear that we will no longer communicate with either of them, Ronnie had the audacity to still call us further down the process. No apology from anyone at Seymours throughout, although I will say Natalie has been polite and helpful. Would never use them again and would actively encourage everyone to avoid this unprofessional company, they will ruin your experience of trying to buy.
We categorically dispute the claims made in this review. At no time did any member of our team behave rudely, aggressively, or engage in bullying tactics. These allegations are false and unsupported. All telephone calls are recorded, and there is no evidence to substantiate the behaviour described. It was made clear throughout the transaction that we were acting for the seller, which is standard practice. Any timelines discussed were driven by the seller’s instructions, and progress was also affected by certain material information not being disclosed at the relevant time, which impacted the transaction process. We firmly reject the suggestion that our team acted unprofessionally or without courtesy. While we recognise that property transactions can be stressful, the publication of factually incorrect statements about named individuals and the company is misleading and damaging. We stand fully by the professionalism and conduct of our staff. Due to the serious inaccuracies contained within this review, we are formally reviewing the content and considering our position in relation to what we believe to be defamatory statements.
5/5
GoogleI had a really positive experience with Seymour’s, and especially with Ross Harvey, who helped me throughout the process. He was consistently responsive, professional, and genuinely supportive, which made everything feel much less stressful. Communication was clear and timely. I really appreciate the help!
Liliya Chylikina, we're so glad that we were able to go above and beyond your expectations!
5/5
GoogleGreat experience, exchange & complete all done within 7 weeks Highly recommend.
We hope to be of service to you again in the future. Best wishes, Seymours Estate Agents Guildford
5/5
GoogleGreat service, always on hand for answering queries and providing feedback. Supportive and informative throughout the stages of home sale.
Rob, Thank you for your lovely review. We’re so pleased to hear you found our team supportive, informative and always on hand throughout your sale. Wishing you all the very best for your move, and thank you again for choosing Seymours.
5/5
GoogleAnyone looking to sell their property should look no further than Seymour’s. Right from the beginning Andy was up front and honest and his knowledge of the market and area second to none! We couldn’t fault the whole team. Clive was like a breath of fresh air with his ongoing support and regular updates, his communication and pro active approach was amazing. I wouldn’t hesitate to recommend this company to anyone, 5 stars!!!
Mike, Thank you very much for your kind review. We’re delighted to hear that Andy’s market knowledge and Clive’s proactive communication made such a positive difference throughout your sale. Your recommendation means a great deal to the whole team, and we really appreciate you taking the time to share your experience.
5/5
GoogleReally impressed with how quickly Seymour’s got us a lively place and arranged the move in. Ross took personalized care and showed all the places. Once finalized, ensured that all paperwork and move in was as smooth as possible. Excellent service!!
We do hope we can be of assistance in the future. Take care!
5/5
GoogleLuke Minto has provided excellent service on the sale of my property. He gives me clear and prompt updates and always replies to emails. I wouldn't hesitate to recommend him and the Guildford branch who have all been friendly and efficient. I have been very impressed with their service.
Dear Jess, Thank you so much for your kind review. We’re delighted to hear Luke provided such excellent service throughout your sale and kept you well informed every step of the way. We’ll be sure to pass on your lovely feedback to Luke and the Guildford team, it’s greatly appreciated!
5/5
GoogleI have done a couple house viewings with Lauren who is very friendly & helpful!
Thank you for leaving a review, Lauren is delighted to receive your feedback.
5/5
GoogleVery helpful staff who helped us all the way with our purchase
Thank you so much for the lovely review! We’re really happy to hear that our team was able to support you every step of the way. It means a lot to us, and we truly appreciate you choosing us.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Seymours, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Seymours branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Gold, 1 Best in County and 1 Best in Postcode across one branch.
Source: The ESTAS 2026 winners, as published.
Seymours is among The Negotiator Awards 2025 winners.
Source: The Negotiator Awards 2025 winners and runners-up, as published.
Seymours is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2019, 2020, 2024, 2026.
EA Masters by year, 2019 to 20242024 2 awards EA Masters 2024 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Woking has the most, with 1,591 reviews rated 4.6 out of 5, followed by Godalming with 500.
The 13 Seymours offices, by town:
6 reviews from sellers, rated 5.0 out of 5 on average. For example, Howard wrote: "Ian and the team at the Cranleigh branch went above ans beyond the duties to help secure a smooth sale on our property. The communication along the way was ..."
Yes. In The Trusted Agent 2026 awards, Woking won Platinum, Guildford won Platinum and six more branches won awards. At the ESTAS 2026 awards its branches won 1 Gold, 1 Best in County and 1 Best in Postcode award. The group and its branches have also won 9 other industry awards since 2019.
