Trusted Agent profile · Tyne & Wear
★★★★★
1,688 reviews across 4 offices and 1 platform
Sarah Mains has four offices, in Low Fell, Gosforth, Jesmond and Whickham (Tyne & Wear). Together they have 1,688 reviews on 1 platform, rated 4.7 out of 5 overall.
1,688
Reviews on Google
All 4 offices
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Sarah Mains's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI'm using Sarah Mains for a rental property and have found the staff to be helpful and efficient. I have been organising a rental from abroad and their understanding to help me with any issues has been outstanding! Well recommended and well done guys!
5/5
GoogleFor over 10 years I have been using Sarah Mains Whickham Branch for finding tenants for the properties I let. I normally use other estate agent companies at the same time, but this branch tends to be the first to find me a tenant. A few months ago I had 2 properties come on the market simultaneously which is not an ideal position to be in, especially for that time of the year. I decided to only use Sarah Mains this time around and they did not disappoint. I firstly received excellent service from Emma Mitchell who is their “Lettings Valuer” and I have to say she produced exceptionally good photos. Most of my dealings thereafter were with Josh McKie who is their “Letting Consultant”. I found Josh to be friendly, professional and efficient. He was proactive as well as creative in finding tenants and gave me regular updates in a concise manor. Once the tenants were found, we moved to a swift conclusion thanks to my dealings with Heidi Hunt and Jessica Saunders. I should also note that as stressful as moving home can be, I’ve never had a tenant say they had a bad experience with this branch. I can highly recommend their services to potential Landlords. I thank all the Staff at the Whickham Branch. It’s the employees that make one company stand out from the competition and the people at the Whickham branch are a credit to the Sarah Mains brand.
5/5
GoogleReally good service throughout, kept us up to date from offer to completion.
That's great to hear Dawn. Many thanks for your review. Sarah Mains, Driector
5/5
GoogleSold my house within 24hrs really friendly and professional staff.
Many thanks for the five star review Dionne. Sarah Mains, Director
5/5
GoogleGlynis offered a fast and friendly service, I would highly recommend her!
Thank you for this great review Hayley, I know that Glynis will be thrilled. Sarah Mains, Director
5/5
GoogleThank you Sarah Mains whickham for all your help in achieving our house sale. Friendly, efficient and professional.
Many thanks for taking the time to leave this review Amy, we do appreciate it. Sarah Mains, Director
5/5
GoogleVery professional service and experienced staff. We followed advice from Glynis and it gave us the outcome we wanted.
Thank you for taking the time to leave this review Alan. I will make sure that Glynis is aware of your comments. Sarah Mains, Director
5/5
GoogleProfessional, knowledgeable staff with good levels of communication guiding us through each stage of the sale process and above all, service with a smile.
Many thanks David, I am glad to read that you were happy with our service. Sarah Mains, Director
5/5
GoogleJane and Susan have been absolutely fantastic! Always very helpful, warm and welcoming manner, I would definitely recommend Sarah Mains go to anyone who's looking into purchasing/selling property.
Thank you for taking the time to leave a review Clair. Jane and Susan will be delighted with your comments. Sarah Mains, Director
5/5
GoogleExcellent service from Jane Toberty and the rest of the team at Sarah Mains in Whickam. Good communications and feedback, clear and professional website, quality photographs, property plan and write up, much better than other agents. My house sold a great price very quickly thanks to them!
Thank your for your great review, Jane will be delighted that you were so happy with the service. Sarah Mains, Director
5/5
GoogleGlynis Ivers sorted our house sale out from start to finish seamlessly. The house sold very quickly. We could not ask for a better estate agent and would highly recommend to anyone looking to move
Thank you James, we really appreciate recommendations. I know that Glynis will be thrilled to read your comments. Sarah Mains, Director
5/5
GoogleGood experience with Sarah Mains when selling parents property. Very efficient, always on the job. They always return calls and act on what they tell you. Would definitely recommend.
Many thanks for your review Dawn, we would really appreciate your recommendations. Sarah Mains, Director
5/5
GoogleGlynis Ivers helped us from straight to finish with our house sale, she’s been amazing. Absolutely fab service throughout. Would highly recommend Sarah mains as an estate agent. We love our new home!
I am pleased to read that you would recommend Sarah Mains. I know that Glynis will be delighted to read your review. Wishing you lots of happiness in your new home. Sarah Mains, Director
5/5
GoogleAmazing service start to finish. Will be recommending Sarah Mains to all my friends and family. Glynis, Jane and Graham at the Whickham branch really know what they're doing, sold my house in just 10 days. Couldn't fault them and will 100% be using again when I have another property to sell. If you're thinking of advertising your property don't hesitate to get in touch with them.
What a brilliant review Michael, many thanks. I know that Glynis, Jane and Graeme will be absolutely delighted with your comments. Sarah Mains, Director
5/5
GoogleFantastic service from the Whickham branch during the sale of our buy to let property and particularly Susan Tennant in the sales progression team and Dawn Whiffing in Mortgage team (who sorted my daughters mortgage for her new home). Communication is the key and I was updated almost daily on progress etc. Went very smoothly. Thanks to all involved
5/5
GoogleGlynis is most charmingly helpful and an undoubted asset to the sales team of Sarah Mains. Her advice and guidance proved invaluable in promoting the successful sale of my property. I should like to thank Glynis and her team members, Jane and Susan for their tremendous positivity and sensitive approach to my questions and concerns throughout the entire transaction. A great team leader of a very competent and highly professional team. James B. Dunston.
I was delighted to read your review, thank you James. Glynis will be really happy with your comments. Sarah Mains, Director
5/5
GoogleA positive experience from start to finish. From the first valuation which was very accurate, the production of sales material including a video presentation was very good, they handled all of the viewings for me and once an offer had been agreed the completions team guided the sale through to a smooth conclusion. The property was sold and completed within 4 months of making initial contact with the agency - a professional outfit.
That's great Colin, many thanks for taking the time to leave a five star review. Sarah Mains, Director
5/5
GoogleJane is an absolute super star! Along with Glynis, she has been my rock over the last few weeks and I have no reservations whatsoever in recommending her. Very professional whilst also being friendly and approachable, Jane has gone out of her way to find us a buyer for our house and also to find the perfect property to move into. If you want to receive the same 5 star service, then look no further than Sarah Mains in Whickham. Thank you so much ladies!
Many thanks for your review Jude, I was really pleased to read that you were so happy with the service. I know that Jane and Glynis will be very happy with your comments. Sarah Mains, Director
5/5
GooglePhil Hunt, Many thanks to you and Heidi for all your help and hard work over the years, supporting me with my tenants. Sarah Mains has been a great agent to rent my house with and I will fully recommend you to my family and friends in the future. As a look forward I will probably be selling with you in the near future also. (watch this space).
5/5
GoogleRating only, no written review.
Thank you very much for the 5 star rating Thomas. We're delighted you had a great experience and please do not hesitate to come back to us if you are looking for a new home in the future!
5/5
GoogleRating only, no written review.
thanks Craig for taking time to do this five star review, we really appreciate it.
5/5
GoogleRating only, no written review.
thanks for this five star review Ann-Marie
5/5
GoogleRating only, no written review.
Thank you very much for your five star review Anne.
5/5
GoogleRating only, no written review.
Thanks very much Tina for your five stars, it is much appreciated! Kind Regards, Julie Knox, Customer Success.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Low Fell has the most, with 829 reviews rated 4.7 out of 5, followed by Gosforth with 420.
Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Platinum; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Trusted Agent.
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