5/5
GoogleVery professional service. Kept me up to date throughout.
Agent replied
Many thanks for your review Daniel. I hope that you have settled into your new home. Sarah Mains, Director
Trusted Agent profile · Tyne & Wear
Sarah Mains reviews in Low Fell, Jesmond, Gosforth and 1 more
★★★★★
1,652 reviews across 4 offices and 1 platform
Sarah Mains has four offices, in Low Fell, Jesmond, Gosforth and Whickham (Tyne & Wear). Together they have 1,652 reviews on 1 platform, rated 4.7 out of 5 overall.
1,652
Reviews on Google
All 4 offices
Our offices
Sarah Mains's four offices, most reviewed first. Each has its own page.
- Sarah Mains Low Fell4 Beaconsfield Road, NE9 5EU820 reviews · 820 on Google (4.7)10 in the last 90 days
- Sarah Mains Jesmond18c Osborne Road, NE2 2AD408 reviews · 408 on Google (4.8)7 in the last 90 days
- Sarah Mains Gosforth75 High Street, NE3 4AA405 reviews · 405 on Google (4.8)7 in the last 90 days
- Sarah Mains Whickham8 -10 The Square, NE16 4JB281 reviews · 281 on Google (4.7)7 in the last 90 days
Awards
The Trusted Agent 2026 results for Sarah Mains, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Sarah Mains office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleA highly professional, but friendly service, delivered at all times with the backup of their strong, local knowledge of the current housing market.
Agent replied
I really appreciate you taking the time to leave a review, many thanks Chris. Sarah Mains, Director
5/5
GoogleReally friendly and super helpful. Helen answered all my questions within a few minutes, couldn't answer my phone while at work so everything was sorted via emails which was fab!
Agent replied
Thank you for leaving a five star review Jess. I know that Helen will appreciate your comments. Sarah Mains, Director
5/5
Google5* Service from start to finish from Helen Knight. Always available and went above and beyond to help with any questions i had.
Agent replied
Thank you for your review Ashley, I know that Helen will be delighted with your comments. Sarah Mains, Director
5/5
GoogleSusan Richardson is an exemplary representative helping me to secure the sale of my property. She has provided a first class service and should be commended for her professional, courteous and helpful approach to her work.
Agent replied
I am so pleased to hear that Susan has provided such a great service, many thanks for your review Grenville. Sarah Mains, Director
5/5
GoogleI'm in the process of purchasing by first home through Sarah Mains, and the service has been excellent. Helen Knight has put me at ease throughout and helped make things as clear as possible
Agent replied
I know that Helen will be thrilled with your review Jeni, many thanks. Sarah Mains, Director
5/5
GoogleExtremely satisfied with the level of service we experienced from Helen and the team. The attention to detail and level of communication was perfect Would highly recommend to anyone thinking of moving home.
Agent replied
Many thanks for your review Peter. We would really appreciate your recommendations. Sarah Mains, Director
5/5
GoogleThe essence of a good estate agent lies in communication, good advice and a determination to guide you towards a successful sale. Susan Richardson always does her best and you can’t ask for more than that!
Agent replied
This is a great review, I know that Susan will be delighted. Many thanks Lynne. Sarah Mains, Director
5/5
GoogleHelen Knight was very helpful in assisting me as a buyer. She was very responsive to my questions, kept me up to speed with all developments and was very professional throughout.
5/5
GoogleJust wanted to say a huge thank you to Helen for all of her hard work and support. We had a negative experience with another local agent and moved to Sarah Mains. They were incredibly supportive and we secured the house we wanted!
Agent replied
Thank you for your review Ross. I am so glad that you had a good experience with Sarah Mains. Sarah Mains, Director
5/5
GoogleHelen looked after us very well with both the sale of our existing property and the purchase of our new property. She was incredibly supportive and helpful throughout. I have been recommending her to friends and colleagues.
Agent replied
Thank you for your review and for recommending Helen. That's great! Sarah Mains, Director
5/5
GoogleFirst time I have used this agent, have to say I have received first class service from start to finish. Viewings scheduled in diary in good time, fab help from everyone. Thanks
Agent replied
Thank you for taking the time to leave a review Janice, I am glad to read that the service was first class. Sarah Mains, Director
5/5
GoogleHelen Knight and the rest of the guys at Sarah Mains were just brilliant with me when I bought my property in Jesmond. A great Service, very friendly and so helpful at every stage in the process. Thanks so much Helen you made it so easy.
Agent replied
Helen will be delighted with your review Simon, many thanks. I hope that you will be very happy in your new home. Sarah Mains, Director
5/5
GoogleIncredibly friendly and helpful whilst looking for our first time buy. Fantastic guidance and advice, quick responses, viewings and consultations with advisors set up professionally and promptly throughout. Recommended highly for helping us on our first search for a house. Thank you Helen, at Sarah Mains.
Agent replied
Thank you for your wonderful review Beth, I know that Helen will be thrilled. Sarah Mains, Director
5/5
GoogleFantastic service from Helen at Sarah Maines. We were kept informed at every stage. Really cannot fault the friendly, informative help received. Thank you so much. Emma Robinson.
Agent replied
Helen will be delighted with your comments Emma. Many thanks for your review. Sarah Mains, Director
5/5
GoogleWe have been really impressed with Sarah Mains Jesmond. We needed to find somewhere to live very quickly when the sale of our flat went through faster than expected and the staff, particularly Josh, have been a superstars helping us get sorted and We look forward to moving into our new place.
Agent replied
Thank you for your great review Kathryn, I am pleased to read that you have been impressed. Sarah Mains, Director
5/5
GoogleHelen was extremely professional and helpful and responded to phone calls and emails very promptly.
5/5
GoogleHelen Knight provided us with a 5 star service going the extra mile to support us with the sale of our lovely home. She is professional and personable we couldn’t recommend this agent more. Thank you Helen.
Agent replied
Many thanks for your review Tracy. Helen will be delighted at your feedback. Sarah Mains, Director
5/5
GoogleHelen Knight was excellent during the sale of a property. She responded to queries promptly and gave regular updates throughout. The property sold in what was certainly a personal record for me
Agent replied
Thank you for your five star review Mike, I am pleased to read that Helen provided an excellent service. Sarah Mains, Director
5/5
GoogleExcellent service, mainly dealt with Helen who was very open with information and very happy to help with anything. Would recommend
5/5
GoogleI recently bought a property through Sarah Mains. From start to finish, Helen was extremely helpful, responding to my queries promptly and courteously. Communication was quick and easy. I’d recommend Sarah Mains and especially Helen.
Agent replied
Many thanks for your review June. I am so pleased to read that you would recommend Helen, I know that she will be thrilled with your comments. Sarah Mains, Director
5/5
GoogleHelen and all the staff at Sarah Mains have been brilliant. From the first meeting with them to discuss our intention to sell our late parents home through to advertising and conducting home viewing has all been carried out in an extremely professional and orderly way. The amount of interest we’ve had to view the property is all down to their endeavours. I would recommend anyone looking to sell propert to seriously consider Sarah Mains.
Agent replied
We really appreciate your great review Gordon, many thanks. Sarah Mains, Director
5/5
GoogleSarah Mains has provided an excellent service, especially Helen Knight. Helen has been friendly, professional and has always ensured we have been kept in the loop. Would recommend.
Agent replied
Thank you for taking the time to leave such a great review Andy. Helen will be very pleased with your comments. Sarah Mains, Director
5/5
GoogleMe and my partner are buying our first property with Sarah Mains Residential, Jesmond branch and it’s been a great, quick and easy process with them from the start. Helen Knight is the estate agent who I have been in contact with and she’s been superb help, couldn’t recommend anyone better!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Sarah Mains
Which Sarah Mains office has the most reviews?
Low Fell has the most, with 820 reviews rated 4.7 out of 5, followed by Jesmond with 408.
Where are the Sarah Mains offices?
Has Sarah Mains won any awards?
Yes. In The Trusted Agent 2026 awards: Sarah Mains, Tyne & Wear won Platinum; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Gold; Sarah Mains, Tyne & Wear won Trusted Agent.
