Trusted Agent profile
★★★★★
674 reviews across 3 offices and 2 platforms
Sandersons has three offices, in London, Ashford and Maidstone. Together they have 674 reviews on two platforms, rated 4.7 out of 5 overall.
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Sandersons's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Sandersons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotA POSITIVE EXPERIENCE
We were seeking advice whilst in the Holland Park area and Val assisted us with this. We found him to be polite, pleasant and went the extra mile in solving our query - such a people person and an asset to your Holland Park Branch.
5/5
GoogleSandersons are amazing I would definitely recommend them to sell or purchase your house Charlotte was so helpful and nothing was to much trouble, Charlotte was on the case immediately with every aspect of the purchase of our new house. What I liked most was if Charlotte said she was going to do it then I knew it was going to be done. Joe and Shayna were also so helpful and again nothing was to much trouble Everyone response to either email or phone was immediate THANK YOU ALL
Hi Derek. Thank you so much for your kind words! I have enjoyed working with you on your purchase and I know you that you're both going to be very happy in your new home in such a wonderful village. I look forward to confirming completion a bit later on this month. Congratulations once again on your purchase. Best Wishes Charlotte, Joe, Shayna and the rest of the Sandersons team.
5/5
TrustpilotService is just so good
Service is just so good. Aleeysha is patient, calm and helpful.
5/5
TrustpilotI highly recommend Aleesha!
I couldn’t be happier with my real estate agent, Aleesha. When I first moved in, I was so scared and nervous, and she sent me an email to make me feel more confident, and made me feel like home. Whenever I had an issue in the house or I wanted to ask for something, her response was very quick. She finds solutions straight away and always likes to know that in the house and between the tenants is a good atmosphere.Aleesha is a calm, polite, friendly and respectful person that really cares about all tenants.I wish I’ll always find a real estate agent like her.I highly recommend Aleesha!
5/5
TrustpilotWhat impressed me the most was the…
What impressed me the most was the attention to detail and the personalized service. I would like to thank Romana and Atlanta for their great help.
5/5
GoogleLinda was fabulous so friendly and helpful and kept us updated all the time
Thank you so much Jason! It was an absolute pleasure dealing with your sale. I wish you lots of luck with your new adventure and hope that you remember us should you need to sell in the future. On behalf of the team at Sandersons UK, with our best wishes, Linda
5/5
GoogleShayna’s help and follow up on questions went above and beyond what I experienced with other estate agents. I wholeheartedly recommend Sandersons to anyone in the area who is thinking of selling their house.
Hi Adele, Thank you so much for your kind words and for taking the time to share your experience! I wanted to wish you the best of luck with your purchase and should you need anything in the future, please don’t hesitate to reach out. Best regards, Shayna
5/5
TrustpilotPositive experience!
I had a fantastic experience working with Sandersons on my recent flat purchase in London. Special thanks to Lewis and William, who were incredibly responsive to all my messages and made themselves available for multiple viewings of the same flat, which really helped me feel confident in my decision. Their support throughout the entire process was invaluable, and I couldn’t be happier with the service they provided. Highly recommend!
5/5
GoogleSandersons provided an exceptional service when we were purchasing our new home. Linda was absolutely fantastic and ensured the process was as smooth as possible. She provided excellent and consistent communication and ensure all parties were up to speed. Without Linda, the buying of our new home would have been even more stressful and she was key to making this a positive experience. Would highly recommend Sandersons and we would likely use them if we were to move.
Thank you so much for taking the time to write this review Rebecca. It was an absolute pleasure to help you and Ricky. I can't imagine you will want to move from your lovely new home for a while but when you do, the team and I will be delighted to help you again. For now though, I wish you many wonderful years in your new home. On behalf of the team, with our best wishes, Linda
5/5
TrustpilotSandersons is a reliable company
Good response to all my needs and requests
5/5
TrustpilotOutstanding Service and Professionalism!
I am extremely pleased with the service provided by this real estate rental agency. From the start, they demonstrated excellent communication, attention to detail, and genuine care in ensuring that my rental experience was smooth and stress-free.A special shout-out to Charlotte, who has been an absolute pleasure to work with. Her professionalism, responsiveness, and knowledge made the entire process seamless. She was always available to answer my questions and went above and beyond to address any concerns. I couldn't be happier with the level of service I received!Highly recommend this agency to anyone looking for a reliable and dedicated agency.
5/5
TrustpilotThe agents really understood my…
The agents really understood my requirements and helped me find my dream flat.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleAppalling!! Called for a valuation on my two properties. Spoke to lettings director apparently, who didn’t speak English that well. She then got upset and hung up when I said can you repeat a few times. What a joke !
5/5
TrustpilotHad a fantastic experience with…
Had a fantastic experience with Sandersons. As a first time landlord, they truly understood my needs and tenant I was looking for. Atlanta and Valdrin lined up 5 viewings off market, and we have received two offers. Romana took time to advise me which offer to accept to suit my needs. They are very professional, they listen and actually walk the talk.
5/5
TrustpilotOutstanding experience
We had an outstanding experience with Romana and her team of negotiators while renting out our property in Notting Hill. They were highly efficient in arranging viewings and conducting thorough due diligence on prospective tenants. Additionally, we greatly valued their prompt feedback after each viewing and their expert advice throughout the negotiation process. We highly recommend them to anyone seeking a knowledgeable and efficient agency in the area.
5/5
GoogleIt has been a pleasure to deal with Emily. She has been professional, friendly and excellent at coming back to us. Emily and the team have been amazing in all interactions with them and the work they put in for their vendors is amazing. We were buying through them and the service was second to none and at all stage we were kept in the loop. Excellent I would recommend without a second thought.
Hi Charlie Thank you so much for your kind words. Its been an absolute pleasure working with you and I look forward to working with you again in the future Emily
5/5
GoogleBy far the best estate events to deal with. Julie has been amazing, she was very welcoming with us and the children on our viewing answered any questions we had. Julie made it her mission to get us in for a certain date and followed through. Any minor issues we’ve had and that’s not many Julie has replied very quickly with a solution and has always offered further help if needed. Thank you xxx
5/5
GoogleFrom the outset Julie from Sandersons Maidstone branch made the process of renting our house very easy. She was very professional and ensured that we had all the information that we required to make the right choices. Within a couple of weeks from her first visit we had a firm offer. Throughout the process she kept in contact and updated us with the current status. Would absolutely recommend them to friends and family
Thank you for your review Sue. Your property is a credit to you, the new tenants are very happy and love the location for work. Thank you for choosing Sandersons to find your tenant. Best Wishes Julie
5/5
GoogleFantastic Agent To Use I have had the pleasure of dealing with Sanderson for both buying and selling And got to say top class throughout Keeping you well informed, All the staff are amazing, I mainly dealt with Kerry this time who couldn’t have done more was lovely to deal with great at coming back to me on every point in the past I have also dealt with Jackie and Jane who also went over n above in their jobs Thanks to all the staff it was a plasure dealing with you all Kind Regards Cheryl
Dear Cheryl, thank you so much for the wonderful review. It has been an absolute pleasure to work with you and I would like to take this opportunity to wish all the best in your new home. Best wishes, Kerry & the Ashford Team.
5/5
GoogleCharlotte, Emily and Antony went above and beyond to get our sale and purchase across the line. The team are experienced, available, friendly and dedicated. We would absolutely recommend Sandersons for your next move.
Hi Emily Thank you for the lovely review. It was fab working with you on both your sale and purchase. Your buyers are happy in your old house and I know you'll cherish making the new house a wonderful family home. Best Wishes to you all. Charlotte and the rest of the Sandersons Team.
1/5
GoogleWorst possible Agent. my appointment was canceled seven times in the last three months. The appointment that was scheduled for today was canceled late yesterday afternoon and it was announced that the apartment had been rented out. One of their words should not be believed, they were deleted twice in three months. there were two occasions when I was already on the highway to see the apartment and then they canceled the appointment. Don't make plans with him, very bad very bad office
5/5
GoogleI had the pleasure of dealing with Joe in regards to sales properties. He was fantastic.
Hello Zara, thank you for your glowing review for Joe. We are very pleased you enjoyed your service with us and we look forward to working with you again in the near future. Best wishes, Joe and the Sandersons team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London has the most, with 271 reviews rated 4.7 out of 5, followed by Ashford with 242.
Yes. In The Trusted Agent 2026 awards, Ashford won Gold.
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