Trusted Agent profile

Sandersons estate agents in London, Ashford and Maidstone

4.7

★★★★★ Excellent

664 reviews across 3 offices and 2 platforms

Sandersons has three offices, in London, Ashford and Maidstone. Together they have 664 reviews on two platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

568

Reviews on Google

All 3 offices

Trustpilot logo

96

Reviews on Trustpilot

All 3 offices

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Our offices

Sandersons's three offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Sandersons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Sandersons office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Joe and Charlotte worked as an excellent team facilitating the sale of our home and then subsequently managing the chain. Making a difficult process a little more human. Highly recommend.

Andrew · 17 December 2024 · Sandersons Lettings

Agent replied · 22 December 2024

Hi Andrew Thank you for finding the time to write this review in amongst unpacking and settling into your new home. It was a pleasure working with you on your sale and I hope you and your family enjoy this next chapter in new surroundings. Merry Christmas! Charlotte, Joe and the team at Sandersons Ashford

5/5

Trustpilot

Val - great agent

Val is a very great agent. He was very friendly, communicative, and tried very hard to help us as much as he could. Even if Val didn’t find us a property as we found a place to rent with another agency, I can strongly state that after having so many viewings in the last few months, Val was one of the best agents we dealt with. Good luck in your career, Val and keep up a great work.

Karolina · 12 December 2024 · Sandersons London

5/5

Trustpilot

Romana and team, great to work with

We had the pleasure of working with Romana at Sandersons to find a tenant for our property in Princes House and we couldn’t be happier with the experience. She was thorough, efficient, and made the entire process seamless. Her professionalism and friendly demeanor made her a pleasure to work with. Highly recommend!

Jason · 9 December 2024 · Sandersons London

5/5

Trustpilot

Nice home, Amazing agency

I’ve been living here for over a year, the Tenancy manager Aleesha has always been helpful. Communicates well and solves issues really fast. Made life for me here very easy and very enjoyable

Jordan · 5 December 2024 · Sandersons London

5/5

Google

Charlotte from the development team at Sandersons UK provided exceptional service! Her proactive approach and seamless communication ensured every party involved stayed informed and confident throughout the process. Thanks to her diligence and dedication, we felt supported and satisfied every step of the way. Bravo, Charlotte! The team at Sandersons UK acted professional and swiftly to make the process efficient as it could be. Thank you.

Octavius · 4 December 2024 · Sandersons Lettings

Agent replied · 9 January 2025

Hi Octavius It was a pleasure working with you on your purchase to ensure that you were moved and settled in nicely before the end of the year. I hope you've had a wonderful 1st Christmas in your beautiful new home. Best Wishes Charlotte

5/5

Trustpilot

Val was great!

Val was great!Val was really nice, friendly and helpful. He wasn't pushy and was honest and genuine. Really enjoyed chatting with him.

Maria · 3 December 2024 · Sandersons London

5/5

Trustpilot

Super efficient and fast

Super efficient and fast , I was constantly updated and inform as to how everything is advancing. All run very smoothly. On top of professionalism there is as well the human touch, so the team are excellent professionals who as well understand and listen to the clients and are always willing to help. Can not recommended them enough!

Sandy · 2 December 2024 · Sandersons London

5/5

Google

So impressed with the service we received from Sandersons - quick, efficient and on-the-ball from the moment we appointed them through to completion of our sale. Thanks so much for all your help Antony, Kerry and the team.

Carl · 1 December 2024 · Sandersons Lettings

Agent replied · 8 December 2024

Thanks Carl, it wasn’t the easiest of sales to push over the line with that chain but I’m glad our efforts paid off to help get it exchanged and completed for you. All the best, Antony, Kerry and the team.

5/5

Google

We purchased our new home from Sandersons and they took on the sale of our house. They sold out house swiftly and were good at keeping us updated throughout the process. Jackie, Antony, Kerry and their team were great. They continually chased up all of the agents in the chain, collated information for us and updated us as to progress. We encountered several issues leading up to exchange and the process at this stage was extremely stressful. Antony and Kerry were great and they were very keen to assist us to get to the finish point. We eventually exchanged and completed and moved into our beautiful home. A big thank you to Antony, Kerry, Jackie and the Sandersons team for helping us to find our perfect home.

Lou · 1 December 2024 · Sandersons Lettings

Agent replied · 8 December 2024

Thank you so much for taking the time to leave us a review. I know the sale had it's challenges with the chain below, but I'm glad we were able to get the sale exchanged and completed for you so you are now in your dream home! All the best for the future from Antony, Kerry, Jackie and the team.

5/5

Trustpilot

Great service from Val and Romana

Great service from Val and Romana. Fast to answer, professional, I highly recommend!

Paul · 25 November 2024 · Sandersons London

5/5

Google

Sanderson's Ashford have been absolutely amazing in helping us achieve the sale of our house. We really gave them the challenge of selling our house, knowing we were relocating to Devon by a certain date. From our original dealings with Shayna, to finalising details with Linda in the completion team, nothing was too much trouble. They were always just an email or phonecall away and were very quick to respond. We can't thank them enough. If you are looking for an estate agent that will go the extra mile, look no further!

Laura · 24 November 2024 · Sandersons Lettings

Agent replied · 8 December 2024

Thank you so much for taking the time to leave this lovely review Laura. It was truly our pleasure to help you with your new adventure and I'm so pleased we managed to do this within the timescales required. On behalf of the team and I, we wish you and Dean and your family all the very best in your new adventure and new surroundings. We would be more than happy to assist you from our branch in Wells! But hope you think of us when speaking with your Kent friends and family too. With my best wishes, Linda

5/5

Google

The most professional real estate agents I have ever worked with. I couldn't have asked for a more trustworthy and reliable team to support me over the past 5 years. Anne-Marie has been superb, assisting me whenever I have needed Sandersons support!

Eftychia · 20 November 2024 · Sandersons London

5/5

Trustpilot

It’s been very hard to find a company…

It’s been very hard to find a company which one can trust and which not just delivers but advises the client on the best way forwards for any issue; however Charlotte Heaton of Sandersons has fulfilled all that and more. Wishing her and Sandersons all the very best.

Ambereen · 19 November 2024 · Sandersons London

5/5

Trustpilot

We had an amazing experience working with Valdrin and Romana. 2 days from viewing to offer accepted!

We had an amazing experience working with Valdrin and Romana! The process of finding and securing our flat was incredibly fast and smooth, just two days from viewing to having our offer accepted! They both went above and beyond, working late on a Saturday and Sunday evening to make it all happen for us.They were both so friendly, super responsive, and kept us updated every step of the way. I would 100% recommend to anyone looking for a flat. Thank you for helping us find our perfect place!

Kat · 15 November 2024 · Sandersons London

5/5

Trustpilot

A POSITIVE EXPERIENCE

We were seeking advice whilst in the Holland Park area and Val assisted us with this. We found him to be polite, pleasant and went the extra mile in solving our query - such a people person and an asset to your Holland Park Branch.

MAL · 14 November 2024 · Sandersons London

5/5

Google

Sandersons are amazing I would definitely recommend them to sell or purchase your house Charlotte was so helpful and nothing was to much trouble, Charlotte was on the case immediately with every aspect of the purchase of our new house. What I liked most was if Charlotte said she was going to do it then I knew it was going to be done. Joe and Shayna were also so helpful and again nothing was to much trouble Everyone response to either email or phone was immediate THANK YOU ALL

Derek · 1 November 2024 · Sandersons Lettings

Agent replied · 8 November 2024

Hi Derek. Thank you so much for your kind words! I have enjoyed working with you on your purchase and I know you that you're both going to be very happy in your new home in such a wonderful village. I look forward to confirming completion a bit later on this month. Congratulations once again on your purchase. Best Wishes Charlotte, Joe, Shayna and the rest of the Sandersons team.

5/5

Trustpilot

Service is just so good

Service is just so good. Aleeysha is patient, calm and helpful.

Linda · 29 October 2024 · Sandersons London

5/5

Trustpilot

I highly recommend Aleesha!

I couldn’t be happier with my real estate agent, Aleesha. When I first moved in, I was so scared and nervous, and she sent me an email to make me feel more confident, and made me feel like home. Whenever I had an issue in the house or I wanted to ask for something, her response was very quick. She finds solutions straight away and always likes to know that in the house and between the tenants is a good atmosphere.Aleesha is a calm, polite, friendly and respectful person that really cares about all tenants.I wish I’ll always find a real estate agent like her.I highly recommend Aleesha!

Consumer · 29 October 2024 · Sandersons London

5/5

Trustpilot

What impressed me the most was the…

What impressed me the most was the attention to detail and the personalized service. I would like to thank Romana and Atlanta for their great help.

Cristina · 25 October 2024 · Sandersons London

5/5

Google

Linda was fabulous so friendly and helpful and kept us updated all the time

Jason · 22 October 2024 · Sandersons Lettings

Agent replied · 25 October 2024

Thank you so much Jason! It was an absolute pleasure dealing with your sale. I wish you lots of luck with your new adventure and hope that you remember us should you need to sell in the future. On behalf of the team at Sandersons UK, with our best wishes, Linda

5/5

Google

Shayna’s help and follow up on questions went above and beyond what I experienced with other estate agents. I wholeheartedly recommend Sandersons to anyone in the area who is thinking of selling their house.

Adele · 22 October 2024 · Sandersons Lettings

Agent replied · 25 October 2024

Hi Adele, Thank you so much for your kind words and for taking the time to share your experience! I wanted to wish you the best of luck with your purchase and should you need anything in the future, please don’t hesitate to reach out. Best regards, Shayna

5/5

Trustpilot

Positive experience!

I had a fantastic experience working with Sandersons on my recent flat purchase in London. Special thanks to Lewis and William, who were incredibly responsive to all my messages and made themselves available for multiple viewings of the same flat, which really helped me feel confident in my decision. Their support throughout the entire process was invaluable, and I couldn’t be happier with the service they provided. Highly recommend!

Lorenzo · 20 October 2024 · Sandersons London

5/5

Google

Sandersons provided an exceptional service when we were purchasing our new home. Linda was absolutely fantastic and ensured the process was as smooth as possible. She provided excellent and consistent communication and ensure all parties were up to speed. Without Linda, the buying of our new home would have been even more stressful and she was key to making this a positive experience. Would highly recommend Sandersons and we would likely use them if we were to move.

Becca · 18 October 2024 · Sandersons Lettings

Agent replied · 25 October 2024

Thank you so much for taking the time to write this review Rebecca. It was an absolute pleasure to help you and Ricky. I can't imagine you will want to move from your lovely new home for a while but when you do, the team and I will be delighted to help you again. For now though, I wish you many wonderful years in your new home. On behalf of the team, with our best wishes, Linda

5/5

Trustpilot

Sandersons is a reliable company

Good response to all my needs and requests

Cyrus · 18 October 2024 · Sandersons London

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Sandersons

Which Sandersons office has the most reviews?

London has the most, with 271 reviews rated 4.7 out of 5, followed by Ashford with 232.

Where are the Sandersons offices?

The three Sandersons offices, by town:

  • Ashford: Ashford, TN24 8JR
  • London: 108, Holland Park Avenue, London, W11 4UA
  • Maidstone: Covering Maidstone, ME15 6LP
Has Sandersons won any awards?

Yes. In The Trusted Agent 2026 awards: Sandersons, Ashford won Gold.

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