Trusted Agent profile
★★★★★
674 reviews across 3 offices and 2 platforms
Sandersons has three offices, in London, Ashford and Maidstone. Together they have 674 reviews on two platforms, rated 4.7 out of 5 overall.
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Sandersons's three offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Sandersons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleAs a first time renter moving out of my parents house I found the whole process a bit scary but Nancy was so helpful and made the process so easy! Any questions I had she was there to answer them very quickly. Definitely recommend! Thank you Nancy!PositiveResponsiveness, Quality, Professionalism, Value
You are more than welcome Elsie! It was a joy helping you, all the best in your new chapter
5/5
GoogleGreat professional service from start to finish. The process was easy it was well explained and staff were always happy to help with any questions. Very pleasant experience considering how stressful house hunting can me. Highly recommended and a well deserved 5 stars.PositiveProfessionalism
Thank you very much for leaving us such a lovely review. You were so prepared and well organised, it was a pleasure. All the best in your new adventure.
5/5
GoogleHaving been in the property business myself for over 20 years I knew it was very important when choosing the right estate agent to get the best price possible within the quickest timescale. And I must say choosing Sandersons was the best decision I could have made. The service I’ve received by the team especially Jane Hills has been absolutely amazing. The property was sold to the first people that viewed the property and throughout the sale Jane has kept me fully updated at every single stage. I couldn’t have been any more pleased with the buyer that they found and the way in which the transaction was handled I will be recommended Jane to every person that is thinking of selling a property in the Ashford area. Well done excellent jobPositiveResponsiveness, Professionalism, Value
Thank you so much for the lovely review.
5/5
GoogleAbsolutely amazing people that work here, helped us every step of the way to get our first place together, couldn’t be more grateful for all of their help! Took us a couple of weeks from viewing the property to us getting the keys! Would highly recommend😊PositiveResponsiveness, Quality, Professionalism, Value
Hi Jemma, thank you so much for taking to time to leave us your wonderful review. It really means a lot to us all to have been able to help you both with your first purchase. We look forward to helping you again hopefully in the future. All the best.
5/5
GoogleAlways greeted with a positive and friendly attitude, no matter the query. A polite and professional approach to every stage of our Rental and managing any issues we have had, have been very reassuring. Despite the adversities of the pandemic, we haven't felt left behind or not cared about either. Happy to be a part of their services!PositiveResponsiveness, Professionalism
These words mean a great deal. We have worked hard during the pandemic to try to make everyone feel at ease. Best wishes to you
5/5
GoogleI have been applying for a flat and Anita (New homes manager) has been there every step of the way, ensuring the process goes smoothly. I really appreciated her efforts in the rental process, especially during these times. She made me feel at ease through the entire process. Thanks Sandersons, will use again!PositiveResponsiveness, Quality, Professionalism, Value
Hi Nikki, thank you for taking the time to leave us a review. Good luck in your new home and we hope to be able to assist you in the future should you need it.
5/5
TrustpilotVery professional service from Lee…
Very professional service from Lee Steele at sandersons.We are thrilled with the shutters
5/5
TrustpilotExcellent service from Glen Ford who…
Excellent service from Glen Ford who fitted our shutters,he was friendly professional and did an amazing fit! Thanks Glen,you did an amazing job and so tidy....love our shutters thanks to your fitting.
1/5
GoogleUnprofessional.
1/5
GoogleNot good
5/5
GoogleIt was great service staff very friendly and helpful with advice.fast service better then big brand only one stop service
Much appreciated Header.
5/5
GoogleIncredible services! Found them by mistake, I was looking for the company above theirs. They are so much better!
Thank you very much for your feedback. We are very pleased about your positive experience
5/5
GoogleAmazing to deal with. reliable and trustworthy. best in the area I had an amazing experience dealing with them and they are very professional at what they do
Thank you Ali.
5/5
GoogleWe have rented number of properties from Sandersons. The lettings team was always very professional and helpful.
Much appreciated.
5/5
GoogleUnlike most of the agencies in London, Sandersons team is very friendly. Having them as your agent is very reassuring and gives you a peace of mind.
Thank you very much for your feedback. We are very pleased about your positive experience
3/5
GoogleRating only, no written review.
Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We would greatly appreciate the opportunity to discuss this further with you. If you would be willing to talk further please call Jess Haskins on 01227 784784.
5/5
GoogleRating only, no written review.
Thank you for your 5 star review
3/5
GoogleRating only, no written review.
Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We would greatly appreciate the opportunity to discuss this further with you. If you would be willing to talk further please call Jess Haskins on 01227 784784.
5/5
GoogleRating only, no written review.
Hi Sandy, thank you so much for taking the time to leave your review. We really enjoyed selling the property and wish you and Stephen all the best in the future. We are all going to miss the laughs we shared with you so please feel free to call us anytime team Maidstone.
5/5
GoogleGreat service, highly reccomendPositiveResponsiveness, Quality, Professionalism
Thank you for your review.
5/5
GoogleVery professional service to find tenants for my house. Would highly recommend the team at Sandersons
Thank you for this 5 star review.
5/5
GoogleI would like to thank Sanderson's for their support and help and guidance over the last month and have done a fantastic job thank you all very much.
Hi Caroline, thank you so much for taking to time to leave us a lovely review. We wish you all the best in your new home. Best wishes team Maidstone.
1/5
GoogleVery unhelpful!! Showe me a property that I wanted to let !! They never returned my calls or just kept saying they couldn't get hold of the landlord. In the end they never called me back and I gave up useless agents discriminating of a single mother !!!
Thank you for your review. I'm sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention. We would greatly appreciate the opportunity to discuss this further with you. If you would be willing to talk further please call Jess Haskins on 01227 784784.
5/5
GoogleThank you to all the staff at the Maidstone branch for being really helpful and supportive when buying our first house. Will be recommending to friends and family.
Thank you for taking the time to leave this review. We hope you are settling in well in your new home. Best Wishes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London has the most, with 271 reviews rated 4.7 out of 5, followed by Ashford with 242.
Yes. In The Trusted Agent 2026 awards, Ashford won Gold.
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