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Safestore Limited estate agents in Colchester, Bournemouth, Edinburgh and 3 more

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,959 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Hapton and Bolton. Together they have 1,959 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,958

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Latest reviews from every Safestore Limited office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Stephen was fantastic, really supportive and gave some great advise on what storage I would need and the best prices for me. Very grateful for the help and friendly service

Charlotte Β· 9 September 2025 Β· Safestore Limited Bolton

5/5

Google

Quick Service at the Leeds Pontefract Lane outlet. Really loved that I could use the DHL Service here as well.

Michael Β· 7 September 2025 Β· Safestore Limited Bolton

Agent replied Β· 10 September 2025

Hello Michael, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had a quick and efficient experience at our Leeds Pontefract Lane outlet. It's great to know that you appreciated the convenience of our DHL Service as well. We strive to offer services that make our customers' lives easier, and your feedback reassures us that we're on the right track. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, The Safestore Team

5/5

Google

JP was really helpful, very pleased with the service

Lucas Β· 6 September 2025 Β· Safestore Limited Colchester

Agent replied Β· 10 September 2025

Hello Lucas Glory, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that JP was able to assist you and that you were very pleased with the service. Providing excellent customer service is our top priority, and it's wonderful to know that we met your expectations. If you have any more storage needs or questions in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, The Safestore Self Storage Team

5/5

Google

Alham, Stephen & Tonya were absolutely brilliant! Efficient, friendly and effective I would definitely recommend them and use Safestore Bolton again

Antony Β· 5 September 2025 Β· Safestore Limited Bolton

Agent replied Β· 10 September 2025

Hello Antony, Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that Alham, Stephen, and Tonya provided you with efficient, friendly, and effective service. Your recommendation means a lot to us, and we're delighted to know that you would choose Safestore Bolton again for your storage needs. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, The Safestore Bolton Team

5/5

Google

Great service and reasonable price. Very happy.

Reece Β· 5 September 2025 Β· Safestore Limited Colchester

Agent replied Β· 10 September 2025

Hello Reece Walker, Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you are very happy with our service and found our pricing reasonable. Providing great service is our top priority, and it's wonderful to know that we met your expectations. If you ever need storage again or have any questions, please don't hesitate to reach out. We look forward to serving you in the future! Best regards, The Safestore Self Storage Team

5/5

Google

Rating only, no written review.

Patricia Β· 5 September 2025 Β· Safestore Limited Colchester

Agent replied Β· 10 September 2025

Dear Patricia, Thank you so much for taking the time to leave us a perfect 5-star review! We are thrilled to hear that you had a positive experience with Safestore Self Storage. Our team is dedicated to providing excellent service and ensuring that our facilities meet your needs. Your feedback is incredibly valuable to us, and it motivates us to continue delivering the best possible service to all our customers. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Warm regards, Kevin Long Safestore Self Storage Team

5/5

Google

Nick and the team were a massive help, nice clean store and great prices, highly recommended πŸ‘Œ …

Josh Β· 5 September 2025 Β· Safestore Limited Colchester

Agent replied Β· 10 September 2025

Hi Josh, Thank you so much for taking the time to leave us such a fantastic review! We're thrilled to hear that Nick and the team were able to assist you effectively and that you found our store clean and our prices competitive. Your recommendation means a lot to us, and we're delighted to have met your expectations. If you ever need storage solutions in the future, we'd be more than happy to help. Best regards, The Safestore Self Storage Team

5/5

Google

Rating only, no written review.

Callum Β· 5 September 2025 Β· Safestore Limited Colchester

Agent replied Β· 10 September 2025

Dear Callum Lynch, Thank you so much for taking the time to leave us a perfect 5-star review! We are thrilled to hear that you had a positive experience with Safestore Self Storage. Our team is dedicated to providing excellent service and ensuring that our facilities meet your needs, so your feedback is incredibly valuable to us. If you have any further comments or suggestions, please feel free to reach out. We look forward to continuing to serve you in the future. Best regards, Kevin Long Safestore Self Storage Team

5/5

Google

Faith and Stephen were so helpful just an easy process

Paul Β· 3 September 2025 Β· Safestore Limited Bolton

5/5

Google

Rating only, no written review.

J Β· 3 September 2025 Β· Safestore Limited Colchester

Agent replied Β· 10 September 2025

Dear J Aldworth, Thank you so much for taking the time to leave us a perfect 5-star review! We are thrilled to hear that you had a positive experience with Safestore Self Storage. Our team is dedicated to providing excellent service, and your feedback is a wonderful affirmation of our efforts. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again. Best regards, Kevin Long Safestore Self Storage Team

5/5

Google

Rating only, no written review.

N Β· 3 September 2025 Β· Safestore Limited Colchester

Agent replied Β· 11 June 2024

Dear N P, Thank you so much for taking the time to leave us a perfect 5-star review! We are thrilled to hear that you had a positive experience with Safestore Self Storage. Our team is dedicated to providing excellent service, and it’s always rewarding to know that our efforts are appreciated. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, Kevin Long Safestore Self Storage Team

5/5

Google

Friendly team at Bolton North, Stephen, Faith & Tonya. Everything was smooth getting a unit. Thanks!

Jasmine Β· 27 August 2025 Β· Safestore Limited Bolton

Agent replied Β· 10 September 2025

Hi Jasmine and Galang, Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that your experience with our Bolton North team, including Stephen, Faith, and Tonya, was smooth and friendly. Providing excellent service is our top priority, and it's great to know we met your expectations. If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, The Safestore Self Storage Team

5/5

Google

100% safe store on Ipswich road is the best storage facility you could choose. The staff are absolutely fantastic. One lady in particular named Jo will go out of her way to accommodate you in every way possible. Wether its dealing with waste or providing transport which isn't even her responsibility she more than excellent. Supportive, welcoming and conscientious is the best way to describe her professional approach. We had issues with several companies trying to find waste removal. We were left sitting around for hours with two young children on a hot day luckily we had the a/c in the car. But Jo offered to go and get us a mcdonalds on her break, multiple coffees were made and offered various local services which were half the price of what we had intended to spend. You could see she cared. She kept a smile on our faces and made the time we spent there much more peaceful. Because of her we will stay with safe store, I couldn't imagine using another company now.

Harry Β· 25 August 2025 Β· Safestore Limited Colchester

5/5

Google

Eron and Jamie were very helpful staff. I got all the information I needed and the process of sorting out storage was quick and efficient.

Sophie Β· 21 August 2025 Β· Safestore Limited Edinburgh

5/5

Google

Great customer service from Steven, well organised facilities and very easy to use

Aaron Β· 20 August 2025 Β· Safestore Limited Bolton

Agent replied Β· 10 September 2025

Dear Aaron English, Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with our customer service and found our facilities well-organised and easy to use. Steven will be delighted to know that his efforts made a difference in your experience. Your feedback is incredibly valuable to us, and it motivates our team to continue providing the best service possible. If you have any further comments or need assistance in the future, please don't hesitate to reach out. Thank you once again for choosing Safestore Self Storage. We look forward to serving you again! Best regards, Laura Safestore Self Storage Team

5/5

Google

Steven was amazing, sorted my unit out quick and efficiently, amazing customer service

Ash Β· 20 August 2025 Β· Safestore Limited Bolton

Agent replied Β· 10 September 2025

Hi Ash, Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that Steven provided you with quick and efficient service. It's great to know that you had an amazing experience with us. We strive to offer the best customer service, and your feedback is truly appreciated. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, The Safestore Self Storage Team

5/5

Google

Stephen was extremely professional. Great service

STEVEN Β· 13 August 2025 Β· Safestore Limited Bolton

Agent replied Β· 10 September 2025

Dear Steven Davidson, Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you had a positive experience with us and that Stephen provided you with great service. Your feedback is incredibly valuable to us, and we are delighted to know that our team met your expectations. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again. Best regards, The Safestore Self Storage Team

5/5

Google

Very helpful and very friendly team! So easy to set up account and gain access!

Xi Β· 11 August 2025 Β· Safestore Limited Bolton

Agent replied Β· 10 September 2025

Hello Xi Trippyy, Thank you so much for your wonderful review! We're thrilled to hear that you found our team helpful and friendly. It's great to know that setting up your account and gaining access was an easy process for you. We strive to make every customer's experience as smooth and pleasant as possible. If you ever need any further assistance, please don't hesitate to reach out. We look forward to continuing to serve you! Best regards, The Safestore Self Storage Team

5/5

Google

Mark and Danny at SafeStore are absolute legends! From the moment I walked in, they made everything quick, easy, and stress-free. They’re friendly, professional, and clearly know their stuff. Even though I ended up storing my things with a friend, I still wanted to leave this review because of how clearly they explained everything and how helpful they were.

Benjamin Β· 10 August 2025 Β· Safestore Limited Swanley

5/5

Google

Rented a storage from Jazz and Nick at the safe store Colchester and they made the process very enjoyable. Very professional. Will definitely use them again.

Korede Β· 29 July 2025 Β· Safestore Limited Colchester

5/5

Google

Jamie was very helpful in helping find the best solution for my needs

Joshua Β· 28 July 2025 Β· Safestore Limited Edinburgh

5/5

Google

Rosie and Tyler made this whole experience easy and were so helpful. Definitely would recommend, and the deals the company has are great too. 5 stars ⭐️⭐️⭐️⭐️⭐️

Stanley Β· 18 June 2025 Β· Safestore Limited Bournemouth

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Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 327.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

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