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Safestore Limited estate agents in Colchester, Bournemouth, Edinburgh and 3 more

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

1,907 reviews across 6 offices and 2 platforms

Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Bolton and Hapton. Together they have 1,907 reviews on two platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

1,906

Reviews on Google

All 6 offices

Yell logo

5.0 / 5

1

Reviews on Yell

All 6 offices

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Our offices

Safestore Limited's six offices, most reviewed first. Each has its own page.

Latest reviews from every Safestore Limited office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rating only, no written review.

Roland Β· 11 June 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thanks Roland Alekperov for taking the time to share your 5* rating for Safestore Self Storage. Please don't hesitate to contact the team in reception if there is anything else you need.

5/5

Google

Great team, great service! Linda always welcomes us with a smile!!

Dave Β· 13 May 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Thank you, Dave, for your wonderful feedback! We're thrilled to hear that Linda and the team have made your experience with us so positive. We look forward to continuing to provide you with excellent service.

5/5

Google

Very convenient storage facility, friendly staff, made payment and completed forms online in advance of checking in πŸ‘ …

Elizabeth Β· 13 May 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Thank you, Elizabeth, for your wonderful feedback! We're thrilled to hear that you found our facility convenient and our staff friendly. It's great to know that the online process worked well for you.

5/5

Google

Rating only, no written review.

Laura Β· 13 May 2026 Β· Safestore Limited Bournemouth

Agent replied Β· 13 October 2026

Thank you Laura Woodham Holmes for posting your positive review. Our team here at Safestore Self Storage Poole is committed to providing high-quality customer service, so we're thrilled to hear that we made a good impression on you.

5/5

Google

I had a great experience at safestore with Danny, he honestly couldn’t have made the process easier, explained everything I needed to know and was very patient with me, he’s a credit to the company!

Ariona Β· 11 May 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Ariona, for sharing your wonderful experience with us! We're delighted to hear that Danny was able to assist you so effectively and make the process smooth. Your kind words mean a lot to us and will certainly be passed on to him.

5/5

Google

Visited the Swanley Store recently to check the sizes of the available Units. Nigel kindly showed us all the differenr size Units, ensuring that we were totally happy and comfortable with our choice. Great Customer Service.

Abi Β· 11 May 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Abi, for sharing your experience with us. We're delighted to hear that Nigel provided you with great customer service and helped you find the right unit. We look forward to assisting you again in the future!

5/5

Google

Danny was really helpful. Great service, thanks

Dave Β· 11 May 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Dave, for your kind words and fantastic rating! We're thrilled to hear that Danny provided you with great service. If you need any further assistance, we're here to help.

5/5

Google

Always extremely helpful especially Mark and Daniel always going the extra mile

Paul Β· 11 May 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Paul, for your wonderful feedback! We're delighted to hear that Mark and Daniel have been able to assist you and go the extra mile. We truly appreciate your support and look forward to continuing to meet your storage needs.

5/5

Google

Thank you for all your help Mark

Alanlucas Β· 11 May 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Alanlucas, for your wonderful feedback! We're delighted to hear that Mark was able to assist you so well. If you need anything else, we're always here to help.

5/5

Google

Spoke to a gentleman called danny to help with my storage needs. Couldn't have been better with answering any questions I had for him and explained the full process to me in great detail.what a great experience !

Amy Β· 11 May 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Amy, for sharing your wonderful experience with us! We're delighted to hear that Danny was able to assist you so effectively and provide detailed information. We look forward to continuing to meet your storage needs with the same level of service.

5/5

Google

Rating only, no written review.

Penkz Β· 11 May 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you Penkz Care and Assisted Travels for leaving a great review score for Safestore Self Storage. We really do appreciate it. Enjoy your stay with us!

5/5

Google

Top blokes on reception, very honest and helpful 10/10!

T Β· 11 May 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, T Rodin, for your wonderful feedback! We're thrilled to hear that our reception team made such a positive impression. Your kind words and perfect rating mean a lot to us.

5/5

Google

Very helpful staff

Bill Β· 11 May 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Bill, for your wonderful review! We're delighted to hear that our staff were very helpful during your visit. We look forward to assisting you again in the future.

5/5

Google

A great self-storage facility, friendly staff and easy to access storage. Highly recommended.

Stanley Β· 11 May 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Stanley, for your wonderful feedback! We're delighted to hear that you found our facility easy to access and our staff friendly. Your recommendation means a lot to us.

5/5

Google

Well organised and easy to use with very good access.

Adelin Β· 11 May 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Adelin, for your wonderful feedback! We're delighted to hear that you found our facility well-organised and easy to use. We look forward to continuing to meet your storage needs.

5/5

Google

Excellent customer service always helps with useful information all the time.

Anthony Β· 11 May 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Anthony, for your wonderful review! We're thrilled to hear that our team consistently provides you with excellent customer service and useful information. We look forward to continuing to meet your storage needs.

5/5

Google

Rating only, no written review.

Jake Β· 11 May 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you Jake for posting your positive review. Our team here at Safestore Self Storage is committed to providing high-quality customer service, so we're thrilled to hear that we made a good impression on you.

5/5

Google

Very friendly and helpful, always a smiling face and never a problem too big.

Tom Β· 17 April 2026 Β· Safestore Limited Colchester

Agent replied Β· 17 April 2026

Thank you, Tom, for your wonderful feedback! We're delighted to hear that our team has been friendly and helpful during your visits. Your kind words and perfect rating mean a lot to us.

5/5

Google

Rating only, no written review.

Natasha Β· 17 April 2026 Β· Safestore Limited Colchester

Agent replied Β· 17 April 2026

Hi Natasha β€œTashii Oto” Robinson, thanks for the top rating for our self storage facility at Safestore Self Storage. Thanks for choosing Safestore. Kind regards.

5/5

Google

Very helpful and patient. Thank you very much Nick and Olly

John Β· 16 April 2026 Β· Safestore Limited Colchester

Agent replied Β· 17 April 2026

Thank you, John, for your wonderful feedback! We're delighted to hear that Nick and Olly were able to assist you so well. We appreciate your kind words and look forward to serving you again in the future.

1/5

Google

We needed storage for a month whilst waiting to move house. Amongst other sites we visited the Swanley Safestore site. Immediately put off, a young man wearing a bobble hat with no Safestore identification. We went elsewhere.

Sara Β· 15 April 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Sara, for sharing your experience with us. We strive to maintain a professional environment and appreciate your feedback, which helps us improve. If there's anything further you'd like to discuss, please feel free to let us know.

5/5

Google

mark really was the king of storage and helped massively

Kie Β· 15 April 2026 Β· Safestore Limited Swanley

Agent replied Β· 11 October 2026

Thank you, Kie, for your wonderful feedback! We're thrilled to hear that Mark was able to provide such excellent assistance. We appreciate your support and look forward to serving you again in the future.

5/5

Google

Super friendly, super efficient! Thank you Linda

Rod Β· 15 April 2026 Β· Safestore Limited Bournemouth

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Safestore Limited

Which Safestore Limited office has the most reviews?

Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 326.

Where are the Safestore Limited offices?

The six Safestore Limited offices, by town:

  • Bolton: Egyptian Street Bolton, BL1 2HS
  • Bournemouth: 518 Wallisdown Road, Bournemouth, BH11 8PT
  • Colchester: 572 Ipswich Road, Colchester, CO4 9HB
  • Edinburgh: 62-66 Newcraighall Road, Edinburgh, EH15 3HS
  • Hapton: 4 Boran Court, Hapton, BB11 5TH
  • Swanley: London Road, Southern Cross, Swanley, BR8 8EE

Reviews may appear on more than one platform.

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