Trusted Agent profile
★★★★★
1,907 reviews across 6 offices and 2 platforms
Safestore Limited has six offices, in Colchester, Bournemouth, Edinburgh, Swanley, Bolton and Hapton. Together they have 1,907 reviews on two platforms, rated 4.8 out of 5 overall.
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Safestore Limited's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat service, communication and prices. Would use again and highly recommend.
Thank you, Aaron, for your wonderful feedback! We're thrilled to hear that you had a great experience with our service, communication, and prices. We look forward to welcoming you back in the future.
5/5
GoogleDanny & Mark were absolute legends! Awesome Customer service makes the experience a lot better! They helped me cut unnecessary cost in handling my package! 🫡🫡🫡
Thank you, Lanre, for your fantastic review! We're thrilled to hear that Danny and Mark provided you with such legendary service and helped you save on costs. We truly appreciate your feedback and look forward to serving you again in the future!
5/5
GoogleRating only, no written review.
Hi Eric Nkweti, thank you for your 5 star rating for Safestore Self Storage. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks.
5/5
GoogleMark was extremely helpful, Friendly, informative and professional
Thank you, Rig, for your wonderful feedback! We're thrilled to hear that Mark provided you with such helpful and professional service. We appreciate your kind words and look forward to assisting you again in the future.
5/5
GoogleAmazing service from Mark who helped me everything from start to finish of an overwhelming task. Highly recommended.
Thank you, Lou, for your wonderful feedback! We're thrilled to hear that Mark was able to assist you throughout your storage journey. Your recommendation means a lot to us, and we're here whenever you need us.
5/5
GoogleAs an engineer I use Safestore Swanley as my Rico Pudo. The staff here are amazing and very helpful, sorting all engineers’ packages together and assisting with any problems that arise.
Thank you, Matt, for your wonderful feedback! We're thrilled to hear that our Swanley team has been so helpful and accommodating with your packages. We look forward to continuing to support you with your storage needs.
5/5
GoogleI had a great experience with Mark at SafeStore. He was friendly, professional, and incredibly helpful throughout the whole process. He took the time to answer all my questions, explained everything clearly, would definitely recommend.
Thank you, Vinny, for sharing your wonderful experience with us! We're delighted to hear that Mark provided you with such friendly and professional service. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
5/5
GoogleAs a customer for many years at this site, the staff have always been very friendly and helpful. I am always notified of my deliveries when they arrive which helps me make sure they are put away in a timely manner - staff are always willing to help with any question or query I have . Phil Reeve Ecolab
Dear Phil Reeve, Thank you so much for taking the time to share your positive experience with us at Safestore Self Storage. We are thrilled to hear that our team has consistently provided you with friendly and helpful service over the years. It's great to know that our notification system for deliveries has been beneficial for you, and we are always here to assist with any questions or queries you may have. Your feedback is incredibly valuable to us, and it motivates our team to continue delivering the best service possible. We truly appreciate your loyalty and look forward to continuing to meet your storage needs. Thank you once again for your kind words and for choosing Safestore. Best regards, The Safestore Team
5/5
GoogleNice people and helpful service
Thank you, Dom, for your kind words and fantastic rating! We're delighted to hear that you found our team nice and our service helpful. We look forward to continuing to meet your storage needs.
5/5
GoogleVery helpful and informative
Thank you, David, for your wonderful review! We're delighted to hear that you found our service helpful and informative. Your feedback is greatly appreciated and encourages us to continue providing excellent service.
5/5
GoogleExcellent storage unit customer service outstanding would use again Darren Gilberthorpe
Thank you, Darren, for your wonderful feedback! We're thrilled to hear that you found our customer service outstanding and that you would choose us again. We look forward to welcoming you back to Safestore Self Storage Poole in the future.
5/5
GoogleFrom start to finish the customer service was excellent. Special shout out to Linda safestore in Poole who always went above and beyond to help whatever the enquiry. If we ever need storage again in the future we will be sure to come back to you guys. Thankyou
Thank you, Charlie, for your wonderful feedback! We're thrilled to hear about your excellent experience and that Linda made such a positive impact. We look forward to welcoming you back whenever you need storage again.
5/5
GoogleEasy and friendly check in with first class facilities and Zach was very helpful.
Thank you, Paula, for your wonderful feedback! We're delighted to hear that you found our check-in process easy and our facilities first class. We look forward to continuing to meet your storage needs.
5/5
Googlegreat service i wanted the wallisdown store unit for just 1 month the Irish lady who showed me the unit quickly changed the unit as I couldn't turn my mobility scooter into it she was brilliant then when I finished handing the unit back was quick and easy to so very happy with everything ftom start to finish
Thank you, Gary, for sharing your positive experience with us. We're delighted to hear that our team, especially the staff member who assisted you, was able to accommodate your needs so effectively. We look forward to welcoming you back whenever you need storage again.
5/5
GoogleRosie helped me buy some storage today and was so helpful and kind. Thank you for making it a good experience for me and my dad.
Thank you so much for your kind words! We're delighted to hear that Rosie made your experience a positive one for both you and your dad. We appreciate your feedback and look forward to assisting you again in the future.
5/5
GoogleExcellent service from Safestore Swanley. Great support from Mark and Trasey, they were very helpful showing me around the building and the processes. Very welcoming and recommended.
Thank you, Paul, for your wonderful feedback! We're delighted to hear that Mark and Trasey provided you with excellent service and support at Safestore Swanley. Your recommendation means a lot to us, and we look forward to assisting you again in the future.
5/5
GoogleRating only, no written review.
Hi Mark Halford, thank you for your 5 star rating for Safestore Self Storage. I am pleased that you had a positive experience with us and we appreciate you taking the time to rate us. Thanks.
5/5
GoogleI'm satisfied! Thank you very much!👍🍀 …
Thank you, Georgi, for your wonderful feedback! We're delighted to hear that you're satisfied with our service. Your support means a lot to us!
5/5
GoogleWe have been in regular contact with Linda at Safestore Bournemouth for a few months now due to uncertainty of house move to Portugal. She has been amazing, keeping in touch and helping through the process of renting one of your units. I cannot recommend your Bournemouth branch enough. Thank you.
Thank you, Steve, for your wonderful feedback and for highlighting Linda's exceptional service. We're thrilled to hear that she has been so helpful during your house move process. Your recommendation means a lot to us, and we're here to support you whenever you need.
5/5
GoogleRosie was super friendly and the units are very easy to access and a very nice price
Thank you, Charli, for your wonderful feedback! We're thrilled to hear that Rosie provided you with friendly service and that you found our units easy to access and well-priced. We look forward to continuing to meet your storage needs.
5/5
GoogleUsed this before and highly recommended it. Staff friendly too. Going to use again.
Thank you, Hazel, for your wonderful review and for recommending us! We're delighted to hear that you found our staff friendly and that you're planning to use our services again. We look forward to welcoming you back at Safestore Self Storage Poole.
5/5
GoogleGreat service. Staff very helpful at all stages of the process
Thank you, Lynne, for your wonderful feedback! We're delighted to hear that our team was helpful throughout your experience with us. We look forward to continuing to meet your storage needs.
5/5
GoogleRating only, no written review.
Hi Dada Adedayo, thanks for the top rating for our self storage facility at Safestore Self Storage Poole. Thanks for choosing Safestore. Kind regards.
5/5
GoogleDanny is the best! We were running slightly late for closing time after getting in stuck in local traffic and he was so accommodating and made sure we were still able to store our belongings, and helped make it so we were in and out as smoothly as possible. Thank you Danny! Highly recommend this company.
Thank you, Laura, for your wonderful feedback! We're delighted to hear that Danny was able to assist you so effectively and make your experience smooth. Your recommendation means a lot to us, and we look forward to serving you again in the future.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Colchester has the most, with 512 reviews rated 4.9 out of 5, followed by Bournemouth with 326.
The six Safestore Limited offices, by town:
