Trusted Agent profile

SAB Saint Andrews Bureau Ltd estate agents in London, Cambridge, Royston and 1 more

3.9

★★★★★ Good

2,475 reviews across 4 offices and 3 platforms

SAB Saint Andrews Bureau Ltd has four offices, in London, Cambridge, Royston and Ware. Together they have 2,475 reviews on three platforms, rated 3.9 out of 5 overall.

Google logo

3.6 / 5

469

Reviews on Google

All 4 offices

Facebook logo

4.6 / 5

11

Reviews on Facebook

All 4 offices

Trustpilot logo

1,995

Reviews on Trustpilot

All 4 offices

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Our offices

SAB Saint Andrews Bureau Ltd's four offices, most reviewed first. Each has its own page.

Latest reviews from every SAB Saint Andrews Bureau Ltd office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Good service and nice office areas to…

Good service and nice office areas to receice guests and work productively.

Ak-media · 22 April 2024 · SAB Saint Andrews Bureau Ltd London

4/5

Trustpilot

In the common area the space between…

In the common area the space between chairs and tables is very narrow

María · 18 April 2024 · SAB Saint Andrews Bureau Ltd London

5/5

Trustpilot

Excellent customer service

Excellent customer service, supprt, attention. Excellent experience to come and work in spaces.

Tomer · 18 April 2024 · SAB Saint Andrews Bureau Ltd London

5/5

Trustpilot

Great staff

All of the staff at the Milwaukee Water Street location are so helpful, it makes being a member of the facility positive

Michelle · 17 April 2024 · SAB Saint Andrews Bureau Ltd London

2/5

Trustpilot

I am disappointed that the newspapers…

I am disappointed that the newspapers straits and business times were no longer available. These are basic necessities in a service office.

Helen · 17 April 2024 · SAB Saint Andrews Bureau Ltd London

Agent replied · 11 June 2024

Hi Helen, we understand your disappointment regarding the discontinuation of newspaper services, and we apologise for any inconvenience this may have caused. We want to assure you that this a global decision made after careful consideration to ensure we continue to provide the best possible service to all our customers. We will keep you informed of any new services offered in the near future.Should you require further information or support in this matter, please feel free to contact your centre team who remains your key contact here.We appreciate your business.Best,Lorraine BruleGlobal Customer Service at Spaces

1/5

Trustpilot

Horrible customer service

Horrible customer service. I was bombarded with calls, so I called the main office and got put trhu someone who was snoring on the phone so I had to hung up and call back again. After I explained that I did not want phone calls the lady on the phone said of and was going to make the calls stop but has not confirmed any of my details and when I was asking if that was everything she hung up while I was taking.

Mary · 17 April 2024 · SAB Saint Andrews Bureau Ltd London

Agent replied · 11 June 2024

Hello Mary,thank you for bringing this to our attention. It's through feedback such as yours that we can improve our services to customers. At Spaces, we are committed to the highest standards of integrity, honesty, openness and professionalism in all our activities. I would like to ensure that the situation is properly investigated and quickly resolved but you’ve posted anonymously. Please contact me directly at lorraine.brule@spacesworks.com with your details so we can have your details removed. Best regards, Lorraine Brule Global Customer Service at Spaces

3/5

Trustpilot

While the staff have been excellent…

While the staff have been excellent with their service and support. Its been difficult to access steady internet service, until we upgraded our own system to finally get good internet. Overall, I would recommend others to Spaces without reservation.

Jim · 16 April 2024 · SAB Saint Andrews Bureau Ltd London

1/5

Google

Had a viewing yesterday of a property through these people. The property was in a filthy state with apparently abandoned furniture and so this seems to be the correct way for SAB to show a property to a prospective tenant? I understand the …

Suzanne · 16 April 2024 · SAB Saint Andrews Bureau Ltd Cambridge

Agent replied · 16 April 2026

Thank you for your feedback, and we're very sorry to hear about your recent viewing experience. We agree that properties should be presented in a clean and respectful condition, and it's disappointing to hear that this was not the case. … More

5/5

Trustpilot

Highly recommend this space

Highly recommend this space - Erica and Kirsten are the best!!

Aaron · 16 April 2024 · SAB Saint Andrews Bureau Ltd London

5/5

Trustpilot

Just great service from the front desk…

Just great service from the front desk receptionist and the ambiance of the facility

Jessie · 16 April 2024 · SAB Saint Andrews Bureau Ltd London

5/5

Trustpilot

I have spent my working hours with very…

I have spent my working hours with very comfortable condition & environments thanks to Regus. Staffs are all friendly and kind. Sometime 1st floor shared space is crowded, difficult to find the desk to work though.

Muneyoshi · 16 April 2024 · SAB Saint Andrews Bureau Ltd London

5/5

Trustpilot

Right service in the right place

High level of support from SPACES staff and friendly environment

Customer · 16 April 2024 · SAB Saint Andrews Bureau Ltd London

1/5

Trustpilot

Stay ways, its a trap!!

Im suggesting to ever small business to stay away from this company!!They make u sign a contract then u cant get out, pushing u to pay more money, making some payment that u wouldn't be aware of just to steal more money from u.Very bad service, its a trap!!!writing this message from Prague, be aware guys, stay away.

Romeo · 10 April 2024 · SAB Saint Andrews Bureau Ltd London

Agent replied · 11 June 2024

Hi Romeo, I’m sorry you felt the need to post this review without first giving us the chance to help you. We provide a service agreement that clearly shows its terms, and we also ensure our teams are available to answer questions that you may have before and after signing. You simply need to contact your centre team or submit a query through the ‘Help’ section of your online account (myspacesworks.com). Please remember that you can also review your agreement, invoices, check and amend your services at any time there. If you require support please contact me directly at michelle.spire@spacesworks.com and I’ll be happy to help. Kind regards, Michelle Spire Assistant Global Customer Service at Spaces

5/5

Trustpilot

The staff at this location for Spaces…

The staff at this location for Spaces are professional, kind and willing to be friendly rather than just be employees.The are very appreciated by all the interactions I have witnessed and continually go above and beyond in all situations.

Brad · 5 April 2024 · SAB Saint Andrews Bureau Ltd London

1/5

Trustpilot

I haven't even enter the office and the…

I haven't even enter the office and the experience so far is a nightmare:1. After the contract was e-signed, they call me to tell me that the offer was not valid and I had to sign another contract to start the week after. No compensation provided.2. The sale person called me every 2 hours to ensure I pay the invoice and even called me at 10pm at night.3. After the new contract was e-signed, there were a HIDDEN COSTS that more than double the initial price that was shared on the phone4. The sale person ensured that it was my fault not to have read carefully the contract. The contract balance did not contain the hidden costs and you had to read the small prints and compute the total yourself.5. The contract starts on a holiday and I have no way to enter the facilities, nor any instruction. The sale person never mentioned it.6. Even before I enter the office for the first time, they attempted to CHARGE ME FOR ANOTHER MONTH without notice.

Francis · 1 April 2024 · SAB Saint Andrews Bureau Ltd London

Agent replied · 11 June 2024

Hi Francis, thanks for letting us know about this. We’re sorry you had this experience and would love to help. At Spaces, we work hard to ensure full transparency in our invoicing process and we always ensure that any concerns have been clarified before an agreement is signed. Our invoices are made up of two different types of charges: 1. Recurring charges like your monthly office fee, parking, signage… These are billed in advance. 2. One-time charges like meeting rooms, photocopies, admin support… These are billed in arrears. All your invoices are available in your online account (Account section) and payable upon receipt but no later than the 15th day of each month. Please note that you can review your agreement, invoices, check and amend your services at any time using your online account by logging on to myspacesworks.com. I invite you to please email me lorraine.brule@spacesworks.com with your company name and/or account reference so we can quickly assist.Best wishes, Lorraine Brule Global Customer Service at Spaces

5/5

Trustpilot

Perfect enviroment

This place is the perfect environment to get you work done. Has all the necessary essentials.

Michael · 28 March 2024 · SAB Saint Andrews Bureau Ltd London

5/5

Trustpilot

The best people

As a team, we love Spaces. It’s everything we were looking for and more. Bennie especially is awesome and always looks after us.

Karynne · 28 March 2024 · SAB Saint Andrews Bureau Ltd London

1/5

Google

Effectively told to look on Rightmove by a very obnoxious lady. No idea why they have an actual office nor why she has a job in a customer facing role

Mark · 25 March 2024 · SAB Saint Andrews Bureau Ltd Royston

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about SAB Saint Andrews Bureau Ltd

Which SAB Saint Andrews Bureau Ltd office has the most reviews?

London has the most, with 2,154 reviews rated 3.9 out of 5, followed by Cambridge with 311.

Where are the SAB Saint Andrews Bureau Ltd offices?

The four SAB Saint Andrews Bureau Ltd offices, by town:

  • Cambridge: 18 Mill Road, Cambridge, CB1 2AD
  • London: New Broad Street House, 35 New Broad Street, London, EC2M 1NH
  • Royston: Estates House, 4 Fish Hill, Royston, SG8 9JN
  • Ware: 19 Amwell End, Ware, SG12 9HP

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