Rook Matthews Sayer estate agents in Whitley Bay, Morpeth, Ashington and 5 more

★★★★★ 4/5

Google

A local firm and I was pleased with the service and speed of concluding the sale of my house.

Stuart · 18 June 2022 · Rook Matthews Sayer Ashington

★★★★★ 5/5

Google

Recently purchased with this agent. Had good communication and support from Zowie. Would use them again.

Emma · 18 June 2022 · Rook Matthews Sayer Ashington

★★★★★ 5/5

Google

Customer service is outstanding. My dealings were with Mr Alistair Bowman, he was amazing and always available, courteous and very knowledgeable.

Ryan · 18 June 2022 · Rook Matthews Sayer Ashington

★★★★★ 5/5

Google

Angela and the team were amazing from the start. They were honest, friendly and great at communicating throughout the sale of my property. Would definitely recommend them :)

Aimee · 18 June 2022 · Rook Matthews Sayer Ashington

★★★★★ 5/5

Google

Recently sold my property through Rook Matthews Ashington branch and 5* star service from start to finish. Great prices & always kept in the loop, friendly helpful and efficient. Highly reccomend all the girls in the branch:)

Sofia · 18 June 2022 · Rook Matthews Sayer Ashington

★★★★★ 5/5

Google

Absolutely fab service from RMS Ashington throughout the 6 months back and forth during our house purchase. Zowie & Kay were so forthcoming with information and kept on top of things for us - thank you for making it so easy, despite solicitors doing the opposite! ☺️PositiveResponsiveness, Professionalism

Kimberley · 18 June 2022 · Rook Matthews Sayer Ashington

★★★★★ 5/5

Google

I have purchased 4 houses this year through RMS Ashington branch. I have been guided and helped first and foremost by the wonderful Zowie who has gone above and beyond. Angela and Kay have been there for me also. I would not buy though another estate agent.PositiveResponsiveness, Professionalism

Joshua · 18 June 2022 · Rook Matthews Sayer Ashington

★★★★★ 5/5

Google

After finding my second home on Boxing Day knowing It needed to be mine,I was on the case straight away and what a long wait it was from then till the offices opened. From then I was in touch with Kay Stafford whom was so professional from the offset. I’ve bought another property from another sales agent and I can say that the whole team at Rook Mathew Sayer know what they are doing, not once did I call and never felt like I had toto explain what I was calling for or even for an update. I can’t thank them enough for helping me get on the property ladder for the first time with them not helping me gain my second. I can’t wait to find more with them in the future thank you very much Kay and the team. Mr phone call daily :-)

Frazer · 18 June 2022 · Rook Matthews Sayer Ashington

★★★★★ 5/5

Google

Myself and my brother recently had to sell my mum's house after her death. We had already had a stressful 18 month journey through probate and a few months of the house on the market with a not very proactive other agent. Due to frustration we gave Rook Matthews Sayer a try. They immediately had viewers and an offer, that sadly fell through but straight away they had more viewers arranged and we soon received another offer. They were in constant communication throughout the process and when there was an issue with first surveyor undervaluing the property they really went out to bat for us and the buyer to get this resolved. They responded to any queries quickly and made the whole process of selling as stress free as possible. My dealings with estate agents in the past both buying and selling have not been too positive so this was a revelation. I would definitely recommend this Ashington office to anyone in the area.PositiveResponsiveness, Professionalism

Britny · 18 June 2022 · Rook Matthews Sayer Ashington

★★★★★ 5/5

Google

Very professional and trustworthy. Helped me complete on my first home with little fuss. Despite the current challenges in the housing market, it seemed to be so simple and straightforward thanks to their help. Alistair in particular was a massive help and I can't recommend him and the branch enough.PositiveResponsiveness, Professionalism

Michael · 18 June 2022 · Rook Matthews Sayer Ashington

★★★★★ 5/5

Google

Rook Matthews Sayer in Ashington has recently completed the sale of my property. From start to finish they have been professional, approachable and have kept me up to date of any progress that was being made. They have been very helpful in assisting with liaison with solicitors. Excellent customer service throughout! I would definitely recommend and use them again in the future.PositiveResponsiveness, Quality, Professionalism, Value

Jodie · 18 June 2022 · Rook Matthews Sayer Ashington

★★★★★ 5/5

Google

We'd like to recommend Alistair Bowman as a mortgage advisor. He's helped us with (re)mortgages for a few years now and recently he helped us with the finances around selling and buying. Alistair is an extremely professional and hardworking advisor. Not only is he approachable and always there when you need him, he's also following up with you on a regular basis to see how things are progressing. You do feel that he cares for his clients and you're not only a pay check at the end of the process. When we needed to renew our mortgage offer due to overly long waiting times in the buying process he had it extended in minutes. He had the ball rolling for the fund transfer at the end of the purchase before we were even advised to start the transfer by the solicitors. He seems always on top of the game, which is superb. We would like to thank Alistair and do recommend him without any doubt.PositiveProfessionalism

SM · 18 June 2022 · Rook Matthews Sayer Ashington

★★★★★ 5/5

Google

Rating only, no written review.

Nicola · 16 June 2022 · Rook Matthews Sayer Whitley Bay

★★★★★ 3/5

Google

Rating only, no written review.

Viv · 16 June 2022 · Rook Matthews Sayer Whitley Bay

★★★★★ 5/5

Google

An impeccable service from start to finish by Alison Isbister and The RMS team. Thank you.

John · 16 June 2022 · Rook Matthews Sayer Whitley Bay

★★★★★ 5/5

Google

I Receive excellent service on every occasion, be it a visit to the Whitley Bay agency or a phone call.PositiveProfessionalism

Bob · 16 June 2022 · Rook Matthews Sayer Whitley Bay

★★★★★ 5/5

Google

Jan and the team where amazing - really supported us thought the whole journey and kept us up to date! As a first time buyer she really put us at ease! Thanks Jan!

Beth · 16 June 2022 · Rook Matthews Sayer Whitley Bay

★★★★★ 4/5

Google

Great service, particularly from Nicola Flowers. After a number of issues with the vendor’s solicitor, Nicola was fantastic and constantly chased them, was always speedy and responsive with us and we finally got the sale over the line despite some hiccups!

Jenni · 16 June 2022 · Rook Matthews Sayer Whitley Bay

★★★★★ 5/5

Google

Rook Matthews Sayer Whitley Bay were the agents handling the sale of the property I purchased. Although their primary responsibility was to the seller, I found them to be extremely helpful in dealing with any queries I had. Nicola always responded to my emails very quickly and was great in getting things moving when there were delays in the process. Denice in the office was also very helpful.PositiveResponsiveness, Professionalism

Stewart · 16 June 2022 · Rook Matthews Sayer Whitley Bay

★★★★★ 5/5

Google

Rating only, no written review.

Julie · 16 June 2022 · Rook Matthews Sayer Morpeth

★★★★★ 5/5

Google

Rook Matthew Sayer Gosforth staff always go the extra mile to find the perfect property then see you through to completion with effortless professionalism and always a friendly manner. I can't speak highly enough of them.

Cindy · 16 June 2022 · Rook Matthews Sayer Morpeth

★★★★★ 5/5

Google

I cannot recommend RMS highly enough. The Morpeth branch sold my late mum's house under what were difficult circumstances and all involved were both warm and professional. I would engage them again without a second thought.PositiveResponsiveness, Quality, Professionalism, Value

Adam · 16 June 2022 · Rook Matthews Sayer Morpeth

★★★★★ 5/5

Google

RMS were acting for the seller but as buyer they kept us fully informed of progress on a regular basis rather than leaving us in the dark. Absolutely excellent and would not hesitate to recommend.PositiveResponsiveness, Professionalism

David · 16 June 2022 · Rook Matthews Sayer Morpeth

★★★★★ 5/5

Google

Just purchased a house in Widdrington through RMS. Very professional and helpful at all times. Regular updates to let me know what stage we were at with the purchase. Lovely friendly staff. Welcome box given with my keys which was a nice touch. Highly recommend. Thank you. Pauline.

Pauline · 16 June 2022 · Rook Matthews Sayer Morpeth