Trusted Agent profile

Verified

Robsons estate agents in Northwood, Pinner, Rickmansworth and 2 more

4.9

★★★★★ Excellent

1,826 reviews across 5 offices and 3 platforms

Robsons has five offices, in Northwood, Pinner, Rickmansworth, Chorleywood and Little Chalfont. Together they have 1,826 reviews on three platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

1,817

Reviews on Google

All 5 offices

Facebook logo

4.5 / 5

8

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

1

Reviews on Yell

All 5 offices

Want Robsons to help?

Send Robsons a message.

What do you need help with?

Robsons will use your details to contact you about this. See our privacy notice.

Our offices

Robsons's five offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Robsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Robsons is among EA Masters 2026 winners.

EA Masters winners in four years, the group and its branches: 2026, 2020, 2019, 2018.

EA Masters by year, 2020 to 2018

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

The British Property Awards

Robsons and its branches won awards at The British Property Awards in two years, most recently 2025.

British Property Awards winners in two years, the group and its branches: 2025, 2024.

British Property Awards by year, 2025 to 2024

Source: The British Property Awards winners lists, as published, linked by year.

Latest reviews from every Robsons office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Google

Staff were always polite and helpful - though an awful lot of phone calls offering places that were *jusssst* outside our price range despite being firm on our price range, but I get that’s the game you have to play as an estate agent no matter where you are. Jo, Gabrielle and James were the people we spoke to the most and they were all super polite, helpful and informative. Definitely recommend. Cheers and all the best.

John · 22 June 2025 · Robsons Northwood

Agent replied · 22 June 2026

Thank you for your positive comments and constructive feedback. We greatly appreciate your insight, which provide valuable direction for identifying areas of improvement. Best Wishes Gary Mckinnon Director - Head of Northwood Lettings Robsons

4/5

Google

Good experience overall. I didn't rent anything with them, but at least the attitude to find the flat in my particular situation was good compare to some other agencies. Did get a viewing postpone, but handle well.

Juan · 22 June 2025 · Robsons Northwood

Agent replied · 22 June 2026

Thank you for taking the time to write a review. Whilst you didn't find a property with Robsons, we're pleased to hear your positive comments. Best Wishes Gary Mckinnon Director - Head of Northwood Lettings Robsons

5/5

Google

One of the best estate agents to rely on for a property search. I have been lucky to be assisted by Gabriela with my ongoing property search. She’s been an absolute hands on agent. Making sure she’s in touch with regular updates and courtesy calls to find out about any changes, concerns and updates. She’s trying her best to accommodate me with a suitable property. I’m registered with several but the experience Gabriela has been giving is remarkable, moving house is always challenging but a good agent makes sure to lighten this burden off you. Well Done Robsons and thank you so very much Gabriella! I hope to come back here again to post another positive review once I finalise a property, hopefully with Gabriella and Robsons! Highly recommend ⭐️⭐️⭐️⭐️⭐️

Ifrah · 22 June 2025 · Robsons Northwood

Agent replied · 22 June 2026

Thank you so much for your wonderful review! We're thrilled to hear Gabriela's efforts have made a positive impact. Best wishes, Gary Mckinnon Director - Head of Northwood Lettings Robsons

5/5

Google

James from lettings has been great, communication is brilliant, couldn’t rate them higher as they all go above and beyond would definitely recommend

Eleanor · 22 June 2025 · Robsons Northwood

Agent replied · 22 June 2026

Thank you for taking the time to write this positive review, it is greatly appreciated. Best wishes, Gary Mckinnon Director - Head of Northwood Lettings Robsons

5/5

Google

Sophie at Robson’s was an absolute pleasure to work with, helping our family secure two residences in a short time with incredible efficiency. She was professional, proactive, and always attentive to our needs, making the entire process smooth and stress-free. Her market knowledge and dedication were evident throughout, and she went above and beyond to find us the perfect homes. We highly recommend Sophie to anyone looking for a top-tier estate agent, thank you for everything!

P · 22 June 2025 · Robsons Northwood

Agent replied · 22 June 2026

Thank you so much for your fantastic review! I'm glad to hear that Sophie made the process of securing your new homes smooth and stress-free. I’ll be sure to pass along your kind words. I appreciate your recommendation and wish you all the best in your new homes! Best Wishes Gary Mckinnon Director - Head of Northwood Lettings Robsons

4/5

Google

These guys follow up really well. They’ll guide you as well at every step!

Nikita · 22 June 2025 · Robsons Northwood

Agent replied · 22 June 2026

Thank you for the positive review, it is greatly appreciated. Best wishes, Gary Mckinnon Director - Head of Northwood Lettings Robsons

4/5

Google

Prompt response and a lot of hard work put in by Sophie, we didn't get a property let agreed through for reasons beyond her reach, but went very close to finalising one.

Sapna · 22 June 2025 · Robsons Northwood

Agent replied · 22 June 2026

Thank you for your positive review. Best Wishes Gary Mckinnon Director - Head of Northwood Lettings Robsons

5/5

Google

I just want to say a big thank you to Sophie she has been really helpful to me and my family with finding a property. Thank you so much for the excellent service.

Bettyann · 22 June 2025 · Robsons Northwood

Agent replied · 22 June 2026

Thank you for your kind words and feedback. I'm happy to hear your received excellent service from Sophie, I will be sure to pass on you positive feedback to her. Best Wishes Gary Mckinnon Director - Head of Northwood Lettings Robsons

5/5

Google

The entire crew and the service they offer is very professional. In particular, James is very helpful, patient and always responds to messages. He always tries to help and is able to advise with understanding.

Agnieszka · 22 June 2025 · Robsons Northwood

Agent replied · 22 June 2026

Thank you so much for your feedback. I am pleased to hear that James made a positive impression. I will be sure to pass on your feedback to James. Best Wishes, Gary Mckinnon Director - Head of Northwood Lettings Robsons

5/5

Google

I have had a wonderful experience with Robsons. They are the most professional letting agents I have come across. A special thanks to Gabriela as she has been super proactive in communication, setting up a viewing and catering to our requirements. I would highly recommend Robsons. Thank you again :)

Meshwa · 22 June 2025 · Robsons Northwood

Agent replied · 22 June 2026

Thank you for your feedback. I am glad to hear you had a positive experience working with Robsons Lettings. I will be sure to pass on your feedback to Gabriela. Best Wishes, Gary Mckinnon Director - Head of Northwood Lettings Robsons

5/5

Google

All thanks to Shirley, she did a good job. It was good meeting you.

Adaobi · 22 June 2025 · Robsons Northwood

Agent replied · 22 June 2026

Thank you for your review and positive feedback. Best Wishes, Gary Mckinnon Director - Head of Northwood Lettings Robsons

5/5

Google

My girlfriend and I were looking for a rental property Gabriela Whight-Castillo from Robsons really listened to what it was we wanted from a property and had some great property’s sent our way. Although we found a property with another agent in the end I wouldn’t hesitate to ask Gabriela or the Robsons team for their help again.

Dan · 22 June 2025 · Robsons Northwood

Agent replied · 22 June 2026

Thank you for taking the time to write this review. I'm very pleased to hear you had a positive experience working with Gabriela. I will be sure to pass on your kind words. Best Wishes Gary Mckinnon Director - Head of Northwood Lettings Robsons

5/5

Google

A seamless experience in viewing multiple houses/ flats with Sophie from Robsons. Sophie is very professional, calm and never raised her eyebrows while taking me through multiple properties. I would highly recommend her and her expertise in understanding the requirements. Much appreciated!

Dalvinder · 22 June 2025 · Robsons Northwood

Agent replied · 22 June 2026

Thank you for leaving this review. I'm very pleased to know you received a professional service from Sophie. I'll be sure to share your positive feedback with Sophie. Best Wishes, Gary Mckinnon Director - Head of Northwood Lettings Robsons

5/5

Google

Many thanks to Shirley who has relentlessly and patiently shown properties to be rented. She was really helpful in my hunt for the new home for rent…

Aayush · 22 June 2025 · Robsons Northwood

Agent replied · 22 June 2026

Thank you for leaving a review of your positive experience working with Robsons Lettings and in particular Shirley. Your feedback is greatly appreciated. Best Wishes, Gary Mckinnon Director - Head of Northwood Lettings Robsons

4/5

Google

James winter at northwood was very helpful and calm with our moving process. Thank you James for all your help to make our so comfortable thank you.

Amarpreet · 22 June 2025 · Robsons Northwood

Agent replied · 22 June 2026

Thank you for your feedback and positive review. Best Wishes, Gary Mckinnon MARLA Director - Head of Northwood Lettings Robsons

5/5

Google

Robsons has provided the best experience with an estate agent I’ve ever had! I would like to give a massive thank you specifically to James, who helped us find our ideal new home. From the very first interaction, he was professional, approachable, and attentive to our needs. All of the staff took the time to listen to our preferences and made a great effort to show us properties that suited our requirements perfectly. I can’t recommend them enough.

Nick · 22 June 2025 · Robsons Northwood

Agent replied · 22 June 2026

Thank you so much for your excellent review of Robsons Lettings and in particular James. I will be sure to share your kind words with James. Best Wishes, Gary Mckinnon MARLA Director - Head of Northwood Lettings Robsons

5/5

Google

Gabriela Whight-Castillo helped us with viewing property via video call which is refreshing to see. Very good follow up too.

Alkesh · 22 June 2025 · Robsons Northwood

Agent replied · 22 June 2026

Thank you for your review. I'm very pleased to hear Gabriela has left positive impression and I will be sure to share this feedback with her. Best Wishes, Gary Mckinnon MARLA Director - Head of Northwood Lettings Robsons

5/5

Google

We had a fantastic experience working with Sophie from Robsons! She was incredibly professional, responsive, and genuinely cared about helping us find the right apartment.

Lineu · 22 June 2025 · Robsons Northwood

5/5

Google

We are in the process of renting through Robsons. The level of service we have received from James Winter has been outstanding so far and we would thoroughly recommend this agency to anyone looking to rent.

Robin · 22 June 2025 · Robsons Northwood

3/5

Google

I am most impressed with the service we received from Gabriela Whight-Castillo of the Rickmansworth office. She was very professional, and unlike many in the business, did not treat us as a cheap means to a commission. She was very concerned to ensure that we got what we were looking for, and showed tremendous patience and understanding right through our journey with Robsons.

Anthony · 22 June 2025 · Robsons Northwood

5/5

Google

It has been a pleasure renting a property with Robsons over the past few years.Gary has been amazing. His negotiation skills have been first-rated. He constantly found ways to get us the best deal possible and also went out of his way to ensure every detail was taken care of. I am incredibly pleased with his service, from start to finish, professional, efficient, honest and straight talking. I am greatly looking forward to renting with Robsons for the foreseeable future hopefully next summer and would highly recommend to get in touch with him if you are going for Robsons.

Roshi · 22 June 2025 · Robsons Northwood

5/5

Google

We have been searching for property for a while and key part is good communication and insight to the market which Robson deliver very well. James, Jo, and Wendy have been so helpful and will definitely keep them on speed dial to work with them again. Thank you guys :)

Usman · 22 June 2025 · Robsons Northwood

Agent replied · 22 June 2026

Thank you for your positive feedback, it is very much appreciated. Best wishes, Gary Mckinnon Director - Head of Northwood Lettings Robsons

5/5

Google

After my recent experience with Helen Marvell at Robson's Lettings property management I would have no hesitation in recommending this agency for your lettings business. Helen was very professional, efficient and quick to respond to issues as they arose. A pleasure to do business with.

Michael · 22 June 2025 · Robsons Northwood

Agent replied · 22 June 2026

Thank you for taking the time to write a review. Your feedback is greatly appreciated and we're very pleased that you had a good experience. Best Wishes Gary Mckinnon Director - Head of Northwood Lettings Robsons

5/5

Google

I had the pleasure of renting with Robsons for one year, and I couldn’t recommend them highly enough. Simon was always professional, helpful, and quick to address any concerns, making the entire experience stress-free. His friendly and efficient attitude went above and beyond to ensure everything was smooth.

Simran · 22 June 2025 · Robsons Northwood

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Robsons

Which Robsons office has the most reviews?

Northwood has the most, with 750 reviews rated 4.9 out of 5, followed by Pinner with 504.

Where are the Robsons offices?

The five Robsons offices, by town:

Has Robsons won any awards?

Yes. In The Trusted Agent 2026 awards, Pinner won Gold, Northwood won Trusted Agent and Rickmansworth won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 5 other industry awards since 2018.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent