Trusted Agent profile
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★★★★★
1,826 reviews across 5 offices and 3 platforms
Robsons has five offices, in Northwood, Pinner, Rickmansworth, Chorleywood and Little Chalfont. Together they have 1,826 reviews on three platforms, rated 4.9 out of 5 overall.
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Robsons's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robsons is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2026, 2020, 2019, 2018.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Robsons and its branches won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winners in two years, the group and its branches: 2025, 2024.
2025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
Source: The British Property Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleMany thanks to Shirley and the lettings team for helping us to find suitable tenants for our property. Her advice and experience was really valuable as there were many tricky factors to consider. We were kept informed throughout the process with feedback on viewings and applicants. It took a while, but we got there in the end!
4/5
GoogleWe have used Robsons for over 15 years and never been disappointed. The service we received from Gary Mckinnon who handled the most recent letting through Robsons, was excellent in every way. He found prospective suitable Tenants, and gave us valuable feedback on each prospective Tenant. I believe that even though the rent achieved was slightly lower that we were expecting, he tried his best in a market full of similar properties. Thank You Gary for being so Pro Active, Professional and Hard Working. I found your feedback and advice very valuable and much appreciated.
5/5
GoogleVery smooth and professional process from the beginning. James Winter was my contact and kept me informed every step of the way. He was diligent, proactive, and helped me secure a great property. This is my first time dealing with Robsons and I wouldn’t hesitate to recommend them and James in particular. Thank you!
5/5
GoogleJames was very helpful and showing me properties suitable for me.
5/5
GoogleSophie was very professional, polite and helpful with our viewing and the whole process. It was a very good experience and I will always recommend Thank you Sophie
5/5
GoogleThe whole experience has been positive from start to end. Service and comms impeccable mostly thanks to Gabriela Whight-Castillo, always promptly to answer questions and fully support during a journey that can be bumpy. Thanks Gabriela!
5/5
GoogleI have been extremely happy with Gabriela and Robson’s team. Gabriela was great, very professional and friendly - keeping me informed and updated with in-depth quality feedback quickly after viewings. I would highly recommend this company .
5/5
GoogleWe wanted to take a moment to express our sincere gratitude for your assistance in finding our home. Your expertise and dedication gave us confidence. We truly appreciate the time and effort Ms.Shirley has invested in understanding our needs and preferences. Your guidance was invaluable! Thank you once again Ms.Shirley and Robsons Team for everything. I’ll be sure to recommend your services to anyone looking for a property. Best regards Chintan and Neha
5/5
GoogleJames was outstanding throughout the entire process! His expertise, responsiveness, and commitment made it an excellent experience. He provided clear answers to all my questions and was patient and professional at every step. I felt fully supported, and I would highly recommend James to anyone in need of a reliable real estate agent!
5/5
GoogleHad a fantastic experience with Robsons. Sophie was incredibly helpful throughout the entire process, answering all our questions and making everything stress-free. Her professionalism and dedication really stood out. Highly recommend!
5/5
GoogleI had an exceptional experience with Robsons. From the very beginning, they took the time to thoroughly understand our needs and offered tailored solutions that truly suited us. Shirley stood out with her outstanding dedication, she consistently went above and beyond to provide top-notch service. Her expertise made a significant difference. Thank you
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleThanks for your quick responses and good indications! Top service!
5/5
GoogleGabriela in the Lettings Department was very helpfull and efficient . Very impressed
5/5
GoogleGabriella did a great job finding us a rental house
5/5
GoogleVery happy with the support given by Sophie in finding a nice place for us to live, especially when we are new in this country.
5/5
GoogleI had great experience with Gabriela from Robsons, she was very helpful and responsive with helping me find a property to let
5/5
GoogleHad a very good experience dealing with Robsons and specifically with Gabriela. Satisfied with her services.
1/5
GoogleRubbish estate agents Send your properties that aren't anywhere near your budget or not even your requirements. Also they keep sending you emails with properties that aren't even available anymore. Complete time wasters
5/5
GoogleHad a wonderful experience and special thanks to Shirley for helping out and going above and beyond for scheduling the visits. Very very professional agency.
5/5
GoogleGabriela was communicating at all times keeping me informed of availability of new properties at all times. Very easy to communicate with and efficient.
5/5
GoogleThanks for Robsons letting team. Sophie Simmons and the team were incredibly helpful, super knowledgeable , wonderfully supportive, efficient, friendly and a pleasure to deal with, I’d urge anyone looking to move or rent in the local area to strongly work with Robsons.
5/5
GoogleIt was a great experience to view some properties with Gabriella from Robsons. She was very proactive in informing us about new properties in the market. highly recommend Robsons because of the viewing experience I had with her.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Northwood has the most, with 750 reviews rated 4.9 out of 5, followed by Pinner with 504.
The five Robsons offices, by town:
Yes. In The Trusted Agent 2026 awards, Pinner won Gold, Northwood won Trusted Agent and Rickmansworth won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 5 other industry awards since 2018.
