5/5
GoogleGabriela was truly amazing. Entire rental process was super smooth and stress free. Never experienced such hassle free communication. Many thanks once again
Trusted Agent profile
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Robsons estate agents in Northwood, Pinner, Rickmansworth and 2 more
★★★★★
1,826 reviews across 5 offices and 3 platforms
Robsons has five offices, in Northwood, Pinner, Rickmansworth, Chorleywood and Little Chalfont. Together they have 1,826 reviews on three platforms, rated 4.9 out of 5 overall.
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Our offices
Robsons's five offices, most reviewed first. Each has its own page.
- Robsons Northwood7 Clive Parade, HA6 2QF750 reviews · 742 on Google (4.9)25 in the last 90 days
- Robsons Pinner1 High Street, HA5 5PJ504 reviews · 504 on Google (4.8)19 in the last 90 days
- Robsons Rickmansworth130 High Street, WD3 1AB440 reviews · 432 on Google (5.0)26 in the last 90 days
- Robsons Chorleywood2 New Parade, WD3 5NJ120 reviews · 111 on Google (4.9)10 in the last 90 days
- Robsons Little ChalfontStation Approach, HP7 9PR37 reviews · 29 on Google (5.0)3 in the last 90 days
Awards
The Trusted Agent 2026 results for Robsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robsons is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in four years, the group and its branches: 2026, 2020, 2019, 2018.
EA Masters by year, 2020 to 2018
2020 1 award EA Masters 2020 winners
- WinnerEA Masters 2020: Best Estate Agent Guide 2021 award winning agency, Sales, North West London
2019 1 award EA Masters 2019 winners
- WinnerEA Masters 2019: Best Estate Agent Guide 2020 award winning agency, Sales, North West London
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Robsons and its branches won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winners in two years, the group and its branches: 2025, 2024.
British Property Awards by year, 2025 to 2024
2025 1 Gold The British Property Awards 2025 winners
- GoldThe British Property Awards 2025: Estate Agent in RickmansworthRickmansworth
2024 1 Gold The British Property Awards 2024 winners
- GoldThe British Property Awards 2024: Estate Agent in RickmansworthRickmansworth
Source: The British Property Awards winners lists, as published, linked by year.
Latest reviews from every Robsons office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleIt was our first experience with Robsons for finding a rental accommodation for us, and I must say that our experience right from the beginning till the move-in has been very smooth and wonderful. I would like to specially extend our thanks to Shirley Wells from Robsons who clearly understood our requirements and was very proactive in reaching out to us with the right options. I would like to extend our gratitude towards the Robsons team.
5/5
GoogleMy experience has been very good. From the first moment I felt very well looked after. I would especially like to thank Katie Gilroy for her prompt and attentive service and Gabriela Wight- Castillo who has been very helpful and attentive to us, taking care of the smallest detail and welcoming us warmly to our new neighbourhood. We also have to thank the Moor Park office for their intervention in our rental process. In short, Robson is a serious and committed Real State Agency that we would highly recommend.
5/5
GoogleI had a fantastic experience with Sophie Simmons while renting a house. From start to finish, her responsiveness and professionalism were top-notch. She quickly answered my questions and made the entire process smooth and stress-free. Her knowledge of the local market was evident and greatly appreciated. I highly recommend Sophie Simmons for anyone looking to rent a property. Overall, an excellent experience!
5/5
GoogleIt was a very good support and help we received from Robson to let a house. Especially Miss Sophie Simmons was very helpful and supportive during the entire process. We recommend this Estate agent as they are very professional and systematic.
5/5
GoogleMy experience with Robsons has been very good and professional from start to finish. Their advice and approach to all our questions and concerns made the process very smooth. I would definitely recommend them and look forward to working with them again in future. I particularly want to say a big thanks to Shirley for her invaluable support during the whole process.
5/5
GoogleGabriela Whight-Castillo (Robsons Lettings) has been extremely helpful during our ongoing search for a rental property and has kept us well informed when suitable flats meeting our requirements become available. With her excellent service, we feel confident that we will soon find the right property for us.
5/5
GoogleShirley Wells is amazing, so professional, fast and polite. I have worked with her twice now and it’s been a pleasure. (Rentals)
5/5
GoogleHi, I wanted to share my experience with Robsons. I’ve been pleased to get to know Shirley she helped me a lot to find a suitable property for me , she was very kind , and put so much effort from her to help me. I really recommend her to everyone Thank u
5/5
GoogleI had the pleasure of working with Sophie as my letting agent, and I couldn’t be more impressed. She is exceptionally professional and incredibly helpful, always going above and beyond to accommodate my needs, even when my schedule was challenging with late timings. Sophie’s charismatic and approachable nature made the entire process much easier, and she truly helped guide me in making the right choices. Her dedication, attention to detail, and genuine care for her clients are qualities that set her apart. It’s clear that Sophie has a bright future ahead of her, and I would highly recommend her services to anyone in need of a trustworthy and talented letting agent.
5/5
GoogleI would like to thank Gabriela for her hard work with us to get all the information and help ,her services are outstanding
5/5
GoogleShirley has been an absolute pleasure to work with - she is calm, professional and extremely responsive. Knows the market really well and I was able to place my trust and faith in her. I have felt valued and looked after as a client by Shirley who has gone above beyond to assist me in securing quality tenants. She is a real asset to your business !
5/5
GoogleI would like to mention a special "Thank you" to Gabriela for her assistance on my property search in London. She was very good in her approach and I would like to appreciate her follow up skills for always taking up my feedback and understanding my requirements and gave me various options to choose from the property. I would like to Thank to all the other members of Robsons for understanding our requirements. It made me feel a "caring" approach from your team members.
5/5
GoogleMy partner and I were looking to find our new home and James Winter was a absolute delight in the process. James was always cordial, very transparent and super helpful! His care, attentiveness and knowledge helped us a lot in our time of turmoil. Thank you for your help!
5/5
GoogleI recently had the pleasure of working with Gabriela from Robsons, and I can confidently say that her expertise and professionalism exceeded all my expectations. From the moment we connected, Gabriela demonstrated an in-depth understanding of the property market, providing clear and insightful guidance throughout the entire process. She was always approachable, quick to respond to queries, and went above and beyond to address my concerns. Her attention to detail and dedication ensured everything ran smoothly, whether it was arranging viewings, negotiating terms, or handling paperwork. What truly sets Gabriela apart is her genuine care for her clients. She consistently kept me informed and reassured at every step, making what can often be a stressful process feel seamless and enjoyable. I highly recommend Gabriela and the Robsons team to anyone seeking reliable, efficient, and personable property services. I’m grateful for her hard work and wouldn’t hesitate to work with her again in the future. ---
5/5
GoogleWe have been looking for a rental from overseas for a few months. Of all the agents we contacted, Robsons (and in particular, Sophie) were excellent. Sophie's communication and proactive efforts were outstanding. As someone who has worked in the industry, I can confidently recommend both her and the company.
5/5
GoogleSwitching to Robsons after years with another letting agent is the best decision I have made! So far so good, very efficient and more important, for any landlord, prompt payment
5/5
GoogleJames Winter and the entire lettings team couldn't do enough to assist either out property search.
5/5
GoogleHow estate agency should be! Excellent service from Shirley.Highly recommend
Agent replied · 22 June 2026
We’re very pleased to hear that Shirley was able to provide you with a positive experience. Your feedback is very much appreciated. Best wishes Gary Mckinnon Director - Head of Northwood Lettings Robsons
5/5
GoogleExceptional service from your team. From start to finish, I found everyone to be very professional and efficient. I was particularly impressed with how quickly I was able to view the property after registering interest. Being the first one to see it and having my offer accepted straightaway. The subsequent checks were completed promptly, and I collected the keys within a week. The entire process was seamless. Sophie was excellent. Gary also helped with offer acceptance. Positive experience.
Agent replied · 22 June 2026
Thank you for your wonderful review! We’re delighted to know you had a positive experience. Your feedback is greatly appreciated. Best wishes, Gary Mckinnon Director - Head of Northwood Lettings Robsons
5/5
GoogleHad a wonderful experience working with Robsons. Their staff are professional, efficient, and a joy to work with. They have some great properties and lots of choice. Thank You for helping me and a big shoutout to Gabriela who was absolutely wonderful. Keep up the good work !
Agent replied · 22 June 2026
Thank you for your kind words and for taking the time to leave a 5-star review. We're thrilled to hear that you had a positive experience with Robsons Lettings. Your feedback is greatly appreciated!! Best wishes Gary Mckinnon Director - Head of Northwood Lettings Robsons
5/5
GoogleHighly recommended I had rented a property with robsons from July 23 - Jan 25. Right from handing us the keys of the propety to maintaininance and co-ordinating with the landlord incase of repairs, everything has been handled very efficiently and professionally. Simon made sure we had a smooth and a stressfree checkout process. He also recommended us to his collegue to find new properties when we were on our notice period. Sherlyn took all the efforts she could to find us the best property to rent going out of her way and arranging last minute viewings for us. We highly appreciate all the efforts by Simon Blitz and Shirley Wells to assure us at every step.
Agent replied · 22 June 2026
Thank you for your excellent review! We’re glad to hear that you had a great experience. Best wishes, Gary Mckinnon Director - Head of Northwood Lettings Robsons
5/5
GoogleSophie and the rest of the lettings team were very helpful right from the viewing and to have a very smooth move into the property. Thank you all for the professionalism and support
Agent replied · 22 June 2026
Thank you for your review. I'm pleased to hear that Sophie made a great impression and helped create a positive experience for you. Your feedback means a lot. Best Wishes, Gary Mckinnon Director - Head of Northwood Lettings Robsons
5/5
GoogleGabriela was fantastic! She quickly arranged a viewing, followed up proactively, and responded promptly. She made the offer process seamless and clarified any questions. Professional, efficient, and a pleasure to work with. Highly recommend!
Agent replied · 22 June 2026
We’re very pleased to hear that Gabriela was able to provide you with a positive experience. Your feedback is very much appreciated. Best wishes Gary Mckinnon Director - Head of Northwood Lettings Robsons
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Robsons
Which Robsons office has the most reviews?
Northwood has the most, with 750 reviews rated 4.9 out of 5, followed by Pinner with 504.
Where are the Robsons offices?
The five Robsons offices, by town:
- Chorleywood: 2 New Parade, Chorleywood, WD3 5NJ
- Little Chalfont: Station Approach, Little Chalfont, HP7 9PR
- Northwood: 7 Clive Parade, Northwood, HA6 2QF
- Pinner: 1 High Street, Pinner, HA5 5PJ
- Rickmansworth: 130 High Street, Rickmansworth, WD3 1AB
Has Robsons won any awards?
Yes. In The Trusted Agent 2026 awards, Pinner won Gold, Northwood won Trusted Agent and Rickmansworth won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 5 other industry awards since 2018.
