5/5
GoogleI'd like to express my greatest thanks to Ms Gabriela Whight-Castillo for the exceptional level of professionalism and dedication she has contributed in searching for the perfect property for me and my family. Outstanding job!
Trusted Agent profile
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Robsons estate agents in Northwood, Pinner, Rickmansworth and 2 more
★★★★★
1,826 reviews across 5 offices and 3 platforms
Robsons has five offices, in Northwood, Pinner, Rickmansworth, Chorleywood and Little Chalfont. Together they have 1,826 reviews on three platforms, rated 4.9 out of 5 overall.
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Our offices
Robsons's five offices, most reviewed first. Each has its own page.
- Robsons Northwood7 Clive Parade, HA6 2QF750 reviews · 742 on Google (4.9)25 in the last 90 days
- Robsons Pinner1 High Street, HA5 5PJ504 reviews · 504 on Google (4.8)19 in the last 90 days
- Robsons Rickmansworth130 High Street, WD3 1AB440 reviews · 432 on Google (5.0)26 in the last 90 days
- Robsons Chorleywood2 New Parade, WD3 5NJ120 reviews · 111 on Google (4.9)10 in the last 90 days
- Robsons Little ChalfontStation Approach, HP7 9PR37 reviews · 29 on Google (5.0)3 in the last 90 days
Awards
The Trusted Agent 2026 results for Robsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robsons is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in four years, the group and its branches: 2026, 2020, 2019, 2018.
EA Masters by year, 2020 to 2018
2020 1 award EA Masters 2020 winners
- WinnerEA Masters 2020: Best Estate Agent Guide 2021 award winning agency, Sales, North West London
2019 1 award EA Masters 2019 winners
- WinnerEA Masters 2019: Best Estate Agent Guide 2020 award winning agency, Sales, North West London
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
The British Property Awards
Robsons and its branches won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winners in two years, the group and its branches: 2025, 2024.
British Property Awards by year, 2025 to 2024
2025 1 Gold The British Property Awards 2025 winners
- GoldThe British Property Awards 2025: Estate Agent in RickmansworthRickmansworth
2024 1 Gold The British Property Awards 2024 winners
- GoldThe British Property Awards 2024: Estate Agent in RickmansworthRickmansworth
Source: The British Property Awards winners lists, as published, linked by year.
Latest reviews from every Robsons office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleExtremely helpful and proactive in helping us find a property. We are very grateful we had Gabriela to guide us through the journey.
5/5
GoogleWe had a very good experience with the team at Robsons who helped us with finding our rental property. Simon, Agnes and Gabriela all assisted in providing an efficient service to ensure we secured our property in a timely manner.
5/5
GoogleI didn’t let my new house through Robsons but I want to say thank you to James who was very kind and supportive throughout my search and understood my requirements very well. He used to always kept me inform about new properties and keep in touch regularly.
5/5
GoogleI worked with James Winter in finding my next rented property. The key quality of James was to really to listen to what you want and try to make a best deal not just for landlord but also for tenants. I see him very actively involved through out the process which makes him the person to go to when you are finding your next house.
4/5
GoogleRobsons have a good knowledge and stock of properties in the area we were interested in and surrounding areas. They were able to secure a property for us and provide us guidance in order to to complete our rental search. Gabriela was professional in her dealings with us and very helpful in arranging viewings and guiding us on properties and potential offers to make.
5/5
GoogleRobsons have been nothing short of exceptional through the entire lettings process. Shirley and the team were incredibly helpful, super knowledgeable and just wonderfully supportive, particularly as first time tenants. Efficient, friendly and a pleasure to deal with, I’d urge anyone looking to move or rent in the local area to strongly work with Robsons.
5/5
GoogleWe worked with Gabriella and she was incredibly professional, friendly and efficient in every way.
5/5
GoogleVery professional & friendly. Staff are always there whenever needed. Special thanks to Helen who is friendly and very efficient. 💐😊 …
5/5
Googlevery helpful and very responsive
5/5
GoogleJames and the team have been exceptional in helping us find a new flat to rent. Out of all the other local agents, they had the best communication and were actively helping by sending over properties to look at, and quickly securing viewings for us. It has been a very smooth process, with only three working days between seeing the property and having our offer accepted. Would highly reccommend. Thank you Robsons!
5/5
GoogleShirley and her management team are always ready to help . It made renting so much easier .
5/5
GoogleWe had a great exceptional experience with Robsons where Gabriella from the Rickmansworth Branch helped us with our property search.
5/5
GoogleHe worked with James, who was very professional and clearly cared about finding us the right property for our family to let. We'd happily work with him and his office again.
3/5
GoogleI found the staff extremely helpful and friendly. However- the automated email system was rubbish, sending totally unsuitable properties. Also the property has a number of defects and minimal information provided by the landlord.
5/5
GoogleThank you Robsons for great customer service and helping me through the rental process, special thanks to James Winter and Gabriela Whight-Castillo for their communication, friendliness and ease of process.
5/5
GoogleExcellent and engaging service provided by Gabriela. Very helpful throughout the whole process of finding a suitable property. Fully recommend.
5/5
GoogleShirley was really helpful during my property search. After finding a suitable property she has been accommodating of my circumstances and ensuring that all parties are updated to avoid any issues. Thank you!
5/5
GoogleMany thanks to Gabriela Whight-Castillo for all the support to find my new home. She was very dedicated and patient as I have a high standards . Very good support all the way through.
5/5
GoogleHave dealt with Gabriela although there have been a few snags (And not on the part of Gabriela or Robsons might I add) I have found her extremely professional and helpful, and would highly recommend this agent. I have finally completed, and the whole team have been amazing massive Thanks to Sophie also who was instrumental throughout the process...once again highly recommend Robsons. Many thanks guys!
5/5
GoogleI had the absolute pleasure of working with Sophie to find my new flat, and I couldn’t be more grateful for her help. From the very beginning, she was professional, friendly, and took the time to understand exactly what I was looking for. Sophie’s was always quick to respond to my questions, kept me updated throughout the entire process, and made sure everything was handled perfectly. Thanks to her hard work, I found the perfect place. ❤️
5/5
GoogleHad a hard time finding a suitable apartment until Sophie started working with me to find my ideal place. She was professional, approachable and seemed to be genuinely invested in helping me. Thankfully I am now settled in a great place and looking forward to my first Christmas there. Thank you for your help Sophie.
5/5
GoogleShirley was very helpful and honest in assisting us in finding a new tenancy. The application management team were also very helpful and kept us well informed throughout the process. All-in-all, Robsons are an experienced and professional agent. My girlfriend and I are grateful for their service.
5/5
GoogleI highly recommend Katie G (Associate Director) of Robsons Lettings Team for her outstanding service. Her proactive approach, dedication to finding the right tenants, and ability to manage everything seamlessly without requiring micromanagement made the process effortless for me. Katie consistently went the extra mile and exceeded my expectations, which is an evidence I was correct making decision to switch from my previous agent to Robsons. An absolute pleasure to work with!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Robsons
Which Robsons office has the most reviews?
Northwood has the most, with 750 reviews rated 4.9 out of 5, followed by Pinner with 504.
Where are the Robsons offices?
The five Robsons offices, by town:
- Chorleywood: 2 New Parade, Chorleywood, WD3 5NJ
- Little Chalfont: Station Approach, Little Chalfont, HP7 9PR
- Northwood: 7 Clive Parade, Northwood, HA6 2QF
- Pinner: 1 High Street, Pinner, HA5 5PJ
- Rickmansworth: 130 High Street, Rickmansworth, WD3 1AB
Has Robsons won any awards?
Yes. In The Trusted Agent 2026 awards, Pinner won Gold, Northwood won Trusted Agent and Rickmansworth won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 5 other industry awards since 2018.
