Trusted Agent profile
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★★★★★
1,826 reviews across 5 offices and 3 platforms
Robsons has five offices, in Northwood, Pinner, Rickmansworth, Chorleywood and Little Chalfont. Together they have 1,826 reviews on three platforms, rated 4.9 out of 5 overall.
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Robsons's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robsons is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2026, 2020, 2019, 2018.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Robsons and its branches won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winners in two years, the group and its branches: 2025, 2024.
2025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
Source: The British Property Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleExcellent service from Matt Gooder and the team, very proactive and we were kept promptly updated at all stages. Effective marketing which produced good prospects. Property sold quickly and we were very happy with the sale price. Recommended.
Thank you Alan for your kind words. It was a pleasure working with you and Jill. Thanks again for choosing Robsons. … More
5/5
GoogleRobsons were excellent from start to finish in the purchase of our house in Croxley Green. Pleasure to deal with Mark during the viewing process and then David who took over to ensure swift communication between us and the vendor from start to the very end. Can only say good things about them. Thank you!
Many thanks for taking the time to write us a 5 star google review. It was a pleasure working with you. All the team at Robsons
5/5
GoogleAmy has been fantastic! She was hugely supportive through out the process and I will definitely be referring friends and family to Robsons because of her.
Hi Alex, Thank you for your very kind words. … More
5/5
GoogleAbsolute please working with Nick at the Pinner Branch regarding the sale of my property. Could not have asked for more
Thank you Bipin, it was an absolute pleasure assisting with your sale Wishing you and the family the very best in the future. Nick
5/5
GoogleVery professional and helpful agent. Transaction was smooth all the way through. In particular, Veto was very helpful and able to provide answers to queries promptly. Highly recommend.
Thanks for taking the time to leave a review Mohammed. All the best for the future Vito
1/5
Googlevery poor, not sensible.
5/5
GoogleWe are delighted with the professionalism and exceptional service provided by Simon Blitz at Robsons. We are always impressed with his excellent response times to our queries. Robsons have always provided a first class, friendly and informative service. We cannot recommend them highly enough!
4/5
GoogleRating only, no written review.
5/5
GoogleWe received incredibly good service! A huge thank you to James and Morgan for your hard work! We highly recommend Robsons!
5/5
GoogleI want to say thank you to James for all the effort he puts in to find me a place. It's been a pleasure working with him and the team.
5/5
GoogleI am pleased with their customer service. Specially Miss Gabriela and another nice lady were really good, patience and provided nice customer service.
5/5
GoogleExcellent service all-round. Shirley was especially helpful in progressing the tenancy. My wife and I are very pleased.
5/5
GoogleIt was the quickest and most enjoyable house search of my life. I had a wonderful experience house hunting with Robsons, especially with Gabriela. House hunting was always very stressful for me, but Gabriela completely changed my perception of it. She made the whole process so much easier. She is a very delightful person and, above all, very patient, knowledgeable, and passionate about her job. She handles everything with the utmost professionalism. She showed me numerous properties and arranged each viewing with the same enthusiasm and pleasure. Whatever queries I had, she resolved them quickly, many times I felt like she goes the extra mile to ensure the customer is completely satisfied. Everything was perfect and fast, all thanks to Gabriela n complete Robsons team. I will recommend you without hesitation! Sarika & Sudhir
5/5
GoogleJames from the lettings team do the fantastic job, Helping us find our house when we moved back to the uk after 21 years abroad. The appointments were past schedule and at our convenience, James was very diligent and explaining the full process end to end, and helped us a lot with the negotiations. We would highly recommend James at Robson’s, It has been a very pleasant experience.
5/5
GoogleWe can highly recommend Robsons. We dealt with Gary, Simon and Agnes and the team really went above and beyond to help. They paid attention to the specific needs of our client and kept in regular contact throughout the whole process. A friendly and professional service.
5/5
GoogleI've had a great experience letting a property from Robsons. From arranging the viewings to organising the letting, Gabriela has been friendly, helpful and responsive throughout. As I am moving from out of the area she was happy to take the time to discuss the local area with me, and answer any questions I have.
5/5
GoogleGabriela from the lettings team was fantastic, and made the rental process incredibly smooth. From setting up the viewings, informing us of properties that were about to come on the market and helping us find our ideal rental. The application process was explained clearly and everything was dealt with in a professional and friendly manner. I have to say compared to many of the other estate agents in the area, you are far more efficient, communicative and diligent. Thank you so much Gabriela and Robsons.
5/5
GoogleMy wife and I recently embarked on the daunting journey of finding a rental property that would suit our needs and preferences. Given the challenges of the current rental market, we were prepared for a lengthy and potentially stressful process. However, our experience with Gary McKinnon from Robsons Letting was nothing short of remarkable and transformed our property hunt into a smooth and even enjoyable journey. Gary was not only highly knowledgeable about the market but also genuinely committed to helping us find our perfect home. He took the time to really understand our needs, preferences, and budget, showing superb professionalism and a personal touch that made all the difference.
5/5
GoogleWe had a great experience with Robsons! James and Jan were swift in their responses and were sharp on time to show us the house. We were thoroughly shown each and every aspect of the house and all our queries were resolved appropriately. I would totally recommend their services and I would trust them for any letting service I may need in the future. Thank you so much!
5/5
GoogleHIGHLY recommended! I recommend Robson's from start to finish. We arrived from out of the area and Robson's had prepared several rentals for us to review. Upon selecting one, they have provided many experts to assist at each step. After moving into the home, the property manager has provided immediate response to any questions or issues that have arisen and has addressed everything in a timely manner. Everyone has been great along the way but a special shout out to James who started with us on this adventure when we arrived to the area and Helen who continues to address our immediate needs with timely attention. THANKS!
5/5
GoogleAmazing agency, very helpful and caring.
5/5
GoogleThanks to Gabriela Whight-Castillo. Who has been extremely helpful.
4/5
GoogleVery good experience with Robson's, great communication and super helpful with explaining everything such as the paperwork and process... special thanks to Shirley Wells !
5/5
GoogleThanks to Gary, James, Ros and especially Shirley for all the help in our viewing process. You have been very helpful and service minded in our search for a new home.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Northwood has the most, with 750 reviews rated 4.9 out of 5, followed by Pinner with 504.
The five Robsons offices, by town:
Yes. In The Trusted Agent 2026 awards, Pinner won Gold, Northwood won Trusted Agent and Rickmansworth won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 5 other industry awards since 2018.
