Trusted Agent profile
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★★★★★
1,826 reviews across 5 offices and 3 platforms
Robsons has five offices, in Northwood, Pinner, Rickmansworth, Chorleywood and Little Chalfont. Together they have 1,826 reviews on three platforms, rated 4.9 out of 5 overall.
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Robsons's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robsons is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2026, 2020, 2019, 2018.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Robsons and its branches won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winners in two years, the group and its branches: 2025, 2024.
2025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
Source: The British Property Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleNeil, Cara and Sandra are an excellent team. They provided a first class profession service throughout the process. Their dedication and personal touch made a stressful sale/purchase almost a pleasurable experience!
Thank you so much for you Google review. It was a pleasure to work with you and Leyla, we hope you have all settled in well to your new home. Best wishes from The Robsons Chorleywood Team.
5/5
GoogleI would like to thank Robsons and specifically Sam Budgen from property management team for continuous support on property maintenance related queries.
Thank you for your feedback. We’re delighted to hear Sam and our property management team have been able to support you so well. Best wishes, … More
5/5
GoogleRobsons lettings provided me high quality experience in renting. They ensured everything is well documented and provided support throughout the tenancy.
We really appreciate your feedback. It’s great to know our we made the renting process clear and supportive for you throughout your tenancy. Gary Mckinnon MARLA … More
5/5
GoogleThe team did a fantastic job selling our house. The entire process was smooth, efficient, and stress-free. Excellent communication throughout. Highly recommend their services!
Thank you so much for taking the time to leave a review and recommending our services. We hope you have settled in well to your new home! Cara and The Robsons Team
5/5
GoogleReally helpful and communicative. James Winter was superb at keeping in touch and being accommodating. Highly recommend.
5/5
GoogleWe dealt with Jo. I liked that Jo knows what she is doing, knows the area in which she sells and rents real estate. She is honest with both buyers and sellers. Always in touch and ready to help in the search according to your criteria. A competent person who will accompany you and advise on all issues.
5/5
GoogleI had a great experience as a tenant in a property managed by Robsons Lettings. From start to finish, their team was highly professional and efficient. The tenancy contract process was smooth and clearly explained, and the check-in was well-organized. Throughout the tenancy, any issues that came up were dealt with promptly and effectively. Communication was always clear, and I felt supported whenever I needed assistance. The check-out process at the end of the tenancy was also handled in a straightforward and fair manner. Overall, I would highly recommend Robsons to anyone looking for a reliable and responsive letting agency.
5/5
GoogleAMAZING! My house search was so easy with them because they quickly understood what I wanted. Sophie only took me to one house, and 4 days later I was approved :) thank you !
5/5
GoogleWe recently appointed Robsons Rickmansworth Office for the sale our late Mother's house. We would like to thank David Hewinson and Amy Fife especially for their professional and friendly service in taking this to a successful conclusion. Recommended.
‘Thank you for your kind words John. It has been a pleasure working with you. All the very best for the future. Amy and all the team at Robsons
5/5
GoogleI recently purchased a house through Ewe Move in Hinckley and from viewing the property through to completion I felt extremely supported and thoroughly up to date. Gus was particularly helpful and I would definitely recommend! Thanks for all your help get my first home!
Thank you so much Nicole and we are delighted that we could help you make that oh so important step into your first home. Enjoy!
1/5
GoogleI just received details of a “ bungalow” It is clearly an apartment in Tadpole village. It’s basic really. Flippen heck.
Hi Shelagh, We are sorry to hear of your frustrations. Our sales team have checked all of our properties for sale on our website and can't see any properties that have been described incorrectly. Please get in touch via email, northswindon@richardjames.uk and we would be more than happy to discuss further.
5/5
GoogleRecently sold my bungalow within 2 days of instructing this estate agent. Sold before it went on Rightmove. Also they recommended Superb Moves of Swindon and I could fault them. Both companies are true professionals.
I'm delighted to hear that you had such a positive experience selling your bungalow with our estate agent and with Superb Moves of Swindon. It's wonderful to know that you found both companies to be true professionals. Thank you for sharing your feedback!
5/5
GoogleRobsons have been excellent. Both Gary and Helen have made the whole process really easy. Thank you both
5/5
GoogleJames Winter has been very helpful at the time of selecting the proper allocation and services I needed. I strongly recommend this company and this dealer in particular. Outstanding professionalism
5/5
GoogleCompleted work with total satisfaction 👏 …
1/5
GoogleI had one of the worst experiences with Robsons. After arranging a house appointment and even going as far as making an offer, the agents showed absolutely no professionalism. They were extremely rude, dismissive, and completely unwilling to keep us updated. It felt like they had no interest in helping us at all once we showed genuine interest. Their lack of communication and arrogant attitude is shocking for an agency that is supposed to be helping people with such an important decision. I would never recommend Robsons to anyone, avoid them if you want to save yourself stress and frustration.
5/5
GoogleMatt made the process of buying my property smooth, straightforward, and stress-free. They were friendly, knowledgeable, and always quick to respond to any questions. Their guidance and attention to detail made a potentially stressful process much easier. I would highly recommend them to anyone looking to buy a home.
Thank you Shaynal for your kind words and 5* review. It was a pleasure working with you. All the best in your new home and welcome to WD3. Matt and the team
5/5
GoogleExcellent service and care Through out the purchasing and viewing events
Thank you John. We wish you all the very best in your new home !
5/5
GoogleChanel Tripe you are so lovely and have always been so quick at replying and arranging for viewings. You made the experience so much easier and are the best agents I have dealt with (and I have dealt with a lot). You are an asset and we love your expertise and professionalism.
Hi Rumrak, Thanks so much for your lovely review. It was a pleasure helping you through your property journey, and we’re really happy to hear you had a positive experience. Kind regards Chanel
5/5
GoogleThe team at Robsons in Chorleywood were very helpful and worked very hard to ensure that we were kept up to date with progress.
Thank you for your review. We were delighted that your move happened in the end and you managed to secure your dream home. Best Wishes Cara and the Robsons Team
5/5
GoogleHelen is outstanding in her role. She has consistently been able to resolve queries with tenants. Always helpful.
5/5
GoogleThe whole team at Robsons were fantastic in helping my family find the perfect home. It took a while due to a long chain but we were kept informed throughout. A special thanks to Cara for bringing this property to our attention when it hasn't gone live on the portals yet. Thank You
Thank you Mehul, we are so trilled for you and wish you all the very best in your new home! Best Wishes, Neil and the Robsons Team
5/5
GoogleIt was fantastic to work with Neil & Cara on a purchase - helpful & prompt communication. Many thanks!
Thank you Phil, It has been a pleasure working with you and we hope you thoroughly enjoy your new home back in a location close to where you grew up. Best Wishes The Robsons Team
5/5
GoogleWe have dealt with David since the binging and process has been so smooth. He has delivered what he promised. Brilliant and knowledgeable. Would highly recommend.
Thank you Hardeep for you 5 star review. It was a pleasure working for you. David and the Robsons team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Northwood has the most, with 750 reviews rated 4.9 out of 5, followed by Pinner with 504.
The five Robsons offices, by town:
Yes. In The Trusted Agent 2026 awards, Pinner won Gold, Northwood won Trusted Agent and Rickmansworth won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 5 other industry awards since 2018.
