Trusted Agent profile
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★★★★★
1,826 reviews across 5 offices and 3 platforms
Robsons has five offices, in Northwood, Pinner, Rickmansworth, Chorleywood and Little Chalfont. Together they have 1,826 reviews on three platforms, rated 4.9 out of 5 overall.
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Robsons's five offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robsons is among EA Masters 2026 winners.
EA Masters winners in four years, the group and its branches: 2026, 2020, 2019, 2018.
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Robsons and its branches won awards at The British Property Awards in two years, most recently 2025.
British Property Awards winners in two years, the group and its branches: 2025, 2024.
2025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
Source: The British Property Awards winners lists, as published, linked by year.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleA big thank you to Paul and his team for representing us on the sale of our property. They have been nothing but professional and friendly throughout. We would definitely work with them again in the future and will be recommending them to all our family and friends in the Pinner area.
Hi Anish,Rina, Guys thank you so much for sharing your lovely words, it’s been mine and the … More
5/5
GoogleI would like to thank Cheryl Hopes and the team for the professional way my properties have been handled regarding getting them let. Cheryl has handled it all very well and enabled me to concentrate on the farm as she has taken on all …
I'm thrilled to hear that Cheryl and our team provided you with such professional and dedicated service in getting your properties let. It's wonderful to know that you felt supported and could focus on other areas knowing that everything was being taken care of. Thank you for your kind words, and we appreciate your feedback.
1/5
GoogleWorst chain of estate agents I have ever used . Would be zero stars if the option was available. Use mcfarlane's . I bought my new house through mcfarlane's, in swindon. They were absolutely flawless, above and beyond, brilliant service. Honestly cant praise them enough.
5/5
GoogleHead and shoulders above the competition. Frankie, Claire and Ellis are extremely responsive, professional and knowledgeable
Thank you so much for sharing your feedback with us! We're thrilled to hear that Frankie, Claire, and Ellis were able to provide you with such exceptional service. If you have any more questions or need further assistance, please don't hesitate to reach out.
1/5
GoogleRating only, no written review.
Hi, We're sorry that you feel as though you didn't have a good experience with us. You are welcome to discuss this matter with us further. Please email northswindon@richardjames.uk
5/5
GoogleGreat professional service by richard james and the Team. Cheryl from my wife and I we can't thank you enough for the swift straight foward process organising all the paperwork. And organising the moving in date perfect 👌 …
I'm delighted to hear that you had a great experience with Richard James and the team, Cheryl! It's always our goal to make the process as smooth and straightforward as possible for our clients. We're thrilled you're happy with the moving in date too - enjoy your new home!
5/5
GoogleExcellent support throughout the journey of moving into a new home.
I'm so glad to hear that you had a positive experience with our support during your move into your new home! If you have any other questions or need assistance in the future, please don't hesitate to reach out.
5/5
GoogleAttentive and amazing friendly service. Simon’s help was invaluable. Thank you once again for the advice given.
5/5
GoogleI always receive attention to my needs.
5/5
GoogleGreat service from Simon and the team
4/5
GoogleProfessional services from Shirley and her colleagues in Robson. Many properties provided for review. Good and happy experiences.
5/5
GoogleSam and the team has been great in managing our property in Pinner. He is professional and handles and issues in a timely manner which has been a great help to us
5/5
GoogleSam has gone above and beyond to help us as tennants and has always been professional and warm. We’re delighted with his help at Robsons and look forward to this continuing.
5/5
GoogleA great agency to deal with, all staff are super friendly and professional. Shirley in particular is a great ambassador for the business - always diligent and helpful. Have not yet found a property with them but they’re on the case! Thank you all
5/5
GoogleJames is an excellent letting estate agents in Robson -always helping both the landlord and the tenant to find the right solution. I would highly recommend Robson
5/5
GoogleWhile I was looking for homes, I came across Robsons and they have fantastic team in all different boroughs. Morgan, James and Sophie were extremely helpful in finding good properties for our viewings. Their assistance and service is highly appreciated.
5/5
GoogleVery good agency, we found what we needed very easily thanks to James Winter, our agent, who easily understood our needs and made possible renting our house.
5/5
GoogleSophie really understands what we’re looking for and makes the whole process easy and stress-free. She’s responsive, patient, and a pleasure to work with. Highly recommend!
5/5
GoogleExcellent Superb Professional Support from Simon from Robsons, He understands the need of a Tenant Person and Supports to get quick solutions
5/5
GoogleExcellent service from James and Shirley on the Letting side at Robsons, after dealing with lots of other estate agents in the area and feeling rather disheartened in our search they really went over and above for us and gave us a second to none service. I would thoroughly recommend!
5/5
GoogleJames has been really helpful, easy to deal with and looked after us. Highly recommend.
5/5
GoogleNeil and Cara at Robsons Chorleywood both really engaged in the sale of my home. Always keeping me informed with each step of the process. Thank you
It has been our pleasure to work with you in selling your home and we wish you all the very best with your onward purchase.
5/5
GoogleWe found the whole of Robsons team very helpful. But especially Cameron who excelled during the whole process, always helpful providing information and answering all our questions. He is a credit to Robsons.
Hi Geraldine, Thank you for your kind words. Wishing you all the very best in your new home. … More
5/5
GoogleMark and Matt were excellent keeping us up to date as matters progressed to completion of our sale
Hi John, Thank you taking the time to write us a google review. It was a pleasure working with you. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Northwood has the most, with 750 reviews rated 4.9 out of 5, followed by Pinner with 504.
The five Robsons offices, by town:
Yes. In The Trusted Agent 2026 awards, Pinner won Gold, Northwood won Trusted Agent and Rickmansworth won Trusted Agent. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 5 other industry awards since 2018.
