5/5
The Trusted AgentRental flat in dubstable
Michael was the most helpful punctual and pleasant young man,his explanation of the process was perfect
Trusted Agent profile
Verified
Robinsons estate agents in Chester Le Street, Dunstable and Reigate
★★★★★
2,198 reviews across 3 offices and 4 platforms
Robinsons has three offices, in Chester Le Street, Dunstable and Reigate. Together they have 2,198 reviews on four platforms, rated 4.7 out of 5 overall.
293
Reviews on Google
All 3 offices
13
Reviews on Facebook
All 3 offices
120
Reviews on The Trusted Agent
All 3 offices
1,772
Reviews on Trustpilot
All 3 offices
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers27 reviews
Having bought and sold from Robinsons in our past transaction 8 years ago, we were keen to give them the opportunity to value our property for sale on this ...Read all 27 from sellers
Buyers16 reviews
I am a first time buyer and obviously was not exactly knowledgable about buying a property. I was shown a few properties by Michael who never rushed me in my ...Read all 16 from buyers
Landlords36 reviews
We used Robinson's to manage our letting property. Unlike most estate agents I have come across, you can have a decent conversation with them, and have ...Read all 36 from landlords
Tenants19 reviews
I dealt with Michael at Robinsons who assisted me when renting a new place. Michael went above and beyond in answering all of my questions and making sure that ...Read all 19 from tenants
Our offices
Robinsons's three offices, most reviewed first. Each has its own page.
- Robinsons Chester Le Street45 Front Street, DH3 3BH1,810 reviews · 38 on Google (4.0)20 in the last 90 days
- Robinsons Dunstable20 West Street, LU6 1SX384 reviews · 251 on Google (4.4)9 in the last 90 days
- Robinsons Reigate1 Bancroft Road, Reigate, RH2 7RP4 reviews · 4 on Google (5.0)0 in the last 90 days
Awards
The Trusted Agent 2026 results for Robinsons, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Latest reviews from every Robinsons office
Newest first, from every platform, with the office each review is about. First names only.
The Trusted Agent5/5
The Trusted AgentProfessional , efficient and approachable letting agents
The whole process of letting a property can be extremely stressful but with Robinsons they take away the stress by managing the whole process for you, they are the third agent I have used and by far the best in my opinion. I would have no hesitation in recommending them to anyone.
5/5
The Trusted AgentGreat agent. Looked after my property and no worries for me.
Do what they say they will do and in a timely manner for a reasonable cost. Wouldn't hesitate to recommend Robinson if you are looking for a letting agent. Property hardly ever vacant between lets and kept me up to date with any issues.
5/5
The Trusted AgentExcellent Service
Having just purchased through Robinsons, I. Can honestly say that I have been impressed with the service I have received. Through the the process it has been professional, efficient and at the same time friendly. I'm now looking forward to continuing my relationship as a landlord where so far again the service has been excellent. I would have no problem at all in recommending.
5/5
The Trusted AgentGreat service from Tracey, Keeping us informed untill the problem was solved
Rating only, no written review.
5/5
The Trusted AgentVery Professional and Helpful with a Personal Touch
I dealt with Michael at Robinsons who assisted me when renting a new place. Michael went above and beyond in answering all of my questions and making sure that any concerns I had were dealt with. Would highly recommend their service based on my experience.
4/5
The Trusted AgentFriendly & Professional
Friendly staff, who are happy to help with any query. Very easy to deal with, and keep you up dated throughout every step of the way.
5/5
The Trusted AgentExcellent service. Reasonable fees
I used Robinson's as a landlord and as a seller, very good customer service over the years, reasonable fees...would highly recommend!
5/5
The Trusted AgentHouse sale
I have bought and sold houses previously with Robinsons and have found them to be very professional in there approach and very helpful all the way through the process.
5/5
The Trusted AgentProfessional, friendly and reliable
Since choosing to rent a property in 2014, Robinson's have made renting easy, and stress free by taking care of all aspects, whilst keeping me fully informed of any issues / requirements etc. They've offered advice, support and located great tenants. whilst delivering a personal service that makes me reassured that the property is in safe and reliable hands.
5/5
The Trusted AgentExcellent nothing is too much trouble
As a landlord I have had absolutely no trouble with Robinsons at all, they are speedy, efficient and very friendly. Have been with them 5 years and nothing has gone wrong. I also know from feedback that the tenants are all happy as well. Just wish everyone was as good in the business!
5/5
The Trusted AgentLandlord review
Michael at Robinson's has been extremely helpful and friendly, and found us a suitable tenant very quickly. I would thoroughly recommend Robinson's
5/5
The Trusted AgentLetting agent review
I have used robinsons as a letting agent for quite a number of years for property in the area. They have always been professional and helpful. The fees are the usual market rate and I feel they manage to achieve good market rates on my property in the area. They have a good knowledge of the local area and market. The staff have always been efficient at sorting out any issues which have arisen, which makes life easy for me, which is how I like it.
5/5
The Trusted AgentFalcon Close
Great hassle free service at all times. I would highly recommend Robinsons to anyone looking to let out their property. First class company
5/5
The Trusted AgentA very friendly business giving a personal service.
I have been a landlord with Robinson's for many years and seen the company embrace change with more on line services making the life of a landlord much easier. When I first contacted Robinson's my old agent had gone into liquidation leaving me and my Tenant owed money Mark helped me work through this situation and made sure my tenant had no disruption. In the past they have dealt with storm damage to my property unsociable neighbours and tenants leaving my property in poor repair. I was happy to recommend them to a friend who also decided to rent a property. They have always found me tenants very quickly and I have confidence in the checks they carry out. I have spoken to other agents in the past but none could offer the superb service I received from Robinson's
5/5
The Trusted AgentI can't speak highly enough about Robinsons! Very efficient and extremely knowledgeable.
As a landlord I use Robinsons to purchase and let properties. I have always found Michael along with everyone on the sales and letting team to go the extra mile. Very efficient and extremely knowledgeable. I would highly recommend Robinsons as an estate agent.
5/5
The Trusted AgentProfessional, speedy and friendly service!
Staff was very helpful and friendly, everything went fast and absolutely perfect! Thank you very much!
5/5
The Trusted Agentcoombe drive
Tracy always kept us well informed of any developments during the sale.A big thank you to the team at Robinsons
5/5
The Trusted AgentProfessional, speedy service
We used Robinson's to rent our property as we are moving overseas. I am a very satisfied customer as I really didn't give them much time to find a suitable tenant, however Robinson's not only found 1 suitable tenant, but 2 in a very quick timeframe. The service is professional, and Michael (our agent) went above & beyond to help answer any questions or queries we had. I would thoroughly recommend the service provided by Robinson's. Thank you!
5/5
The Trusted AgentFriendly and efficient, staff, marketing quality properties.
Staff were attentive and listened to my requirements. I was shown properties either matching my requirements or very close to them. A friendly team who gave the impression that they cared or their customers.
4/5
The Trusted AgentHappy Landlord
Robinsons sorted every thing for me. Advertised the property, showed people the property and advised me on who they recommend as tenants. One they had the nod from me they commenced all the checks. The new tenants were in within 4 weeks. Thank you very much Sam
5/5
The Trusted Agenta very professional company, a pleasure to deal with
a very professional and friendly company, The details and photo's they produced were very clear and accurate resulting in the property being sold and completed very quickly, a company that will listen to their clients point of view, highly recommended and would definitely use again, Thank you.
5/5
The Trusted AgentGreat for purchasing as a new landlord
I recently purchased my first property to let though Robinsons and they have subsequently let it for me without trouble at all. The staff are all very helpful and knowledgeable and guided me from helping me find the right property to buy for rental purposes, keeping me updated through the sale to locating me a suitable tenant. Would recommend to any looking to buy or let.
5/5
The Trusted AgentEstate Agent Services
Excellent Agent. Quickly found prospective buyers and investors which resulted in quick and smooth sale. Kept the chain going and solicitors in check ! Well done Mark and Michael, a great team.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Robinsons
Which Robinsons office has the most reviews?
Chester Le Street has the most, with 1,810 reviews rated 4.8 out of 5, followed by Dunstable with 384.
Where are the Robinsons offices?
The three Robinsons offices, by town:
- Chester Le Street: 45 Front Street, Chester Le Street, DH3 3BH
- Dunstable: 20 West Street, Dunstable, LU6 1SX
- Reigate: 1 Bancroft Road, Reigate, RH2 7RP
What do sellers say about Robinsons?
27 reviews from sellers, rated 4.9 out of 5 on average. For example, AJ wrote: "Having bought and sold from Robinsons in our past transaction 8 years ago, we were keen to give them the opportunity to value our property for sale on this ..."
What do buyers say about Robinsons?
16 reviews from buyers, rated 4.8 out of 5 on average. For example, Julie wrote: "I am a first time buyer and obviously was not exactly knowledgable about buying a property. I was shown a few properties by Michael who never rushed me in my ..."
What do landlords say about Robinsons?
36 reviews from landlords, rated 4.9 out of 5 on average. For example, Neil wrote: "We used Robinson's to manage our letting property. Unlike most estate agents I have come across, you can have a decent conversation with them, and have ..."
What do tenants say about Robinsons?
19 reviews from tenants, rated 4.7 out of 5 on average. For example, David wrote: "I dealt with Michael at Robinsons who assisted me when renting a new place. Michael went above and beyond in answering all of my questions and making sure that ..."
Has Robinsons won any awards?
Yes. In The Trusted Agent 2026 awards: Robinsons, Dunstable won Trusted Agent.
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