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Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more

4.9

★★★★★ Excellent

8,183 reviews across 7 offices and 4 platforms

Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,183 reviews on four platforms, rated 4.9 out of 5 overall.

Google logo

4.9 / 5

7,976

Reviews on Google

All 7 offices

Facebook logo

4.7 / 5

29

Reviews on Facebook

All 7 offices

The Trusted Agent logo

4.7 / 5

1

Reviews on The Trusted Agent

All 7 offices

Trustpilot logo

177

Reviews on Trustpilot

All 7 offices

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Robinson Michael & Jackson office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Huge thanks to Katie from RMJ! She showed me around the properties on Connaught and Marlborough and was absolute perfection from start to finish, friendly, professional, and super helpful. Highly recommend!

Zack · 9 October 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 11 October 2026

⭐️⭐️ Thank you so much for your lovely feedback! We’re really pleased to hear that Katie was so friendly and personable and made your viewing such a pleasant experience. We’ll be sure to pass your kind words on to her! From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

Charlotte was very helpful and professional and made my experience very stress free. Will definitely be using Robinson Michael and Jackson again

Rebecca · 9 October 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 10 October 2026

Thank you so much for the wonderful review, Rebecca! We're thrilled to hear that Charlotte made your experience smooth and stress-free. It's always our goal to provide helpful and professional service, and we truly appreciate you choosing Robinson Michael and Jackson. Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales

5/5

Google

I’m delighted by the service provided by Robinson Michael and Jackson. Sophia was amazing from start to finish. Very attentive and provided alot of helpful information. She created a warm environment and went above and beyond

Keeley · 9 October 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 10 October 2026

Thank you so much for your wonderful review, Keeley! 😊🌟 We’re absolutely delighted to hear that Sophia provided such fantastic service from start to finish. It’s lovely to hear that her attentiveness, helpful advice and warm approach made such a positive difference to your experience. Going above and beyond for our customers is what we strive for, so your feedback really means a lot to us. We’ll be sure to pass your kind words on to Sophia, she’ll be thrilled! 🏡💙 Best wishes, Ryan and The RMJ Team

5/5

Google

Where do we even start? Jade at RMJ Strood has been an absolute star throughout our house sale. Despite us not being her direct clients, she supported us every step of the way with patience, reassurance and honest, clear explanations whenever we needed them. During an incredibly stressful time, Jade was always willing to help and genuinely made a difficult process feel a little easier. She is an absolute credit to RMJ. If you want someone who genuinely cares and will do everything she can to get your sale or purchase over the line, Jade is your person. Sales progressor of the decade in our eyes! Thank you, Jade, from the bottom of our hearts. ❤️

Gemma · 9 October 2026 · Robinson Michael & Jackson Strood

Agent replied · 15 October 2026

Hi Gemma, Thank you so much for your lovely review! We’re delighted to hear how much of a difference Jade made throughout your sale. She’ll be absolutely thrilled to read your kind words and know that her support, communication and dedication helped make what can be a stressful process that little bit easier. We’ll be sure to pass your feedback on to Jade, who is a real credit to the RMJ Strood team. Thank you again for taking the time to share your experience, and we wish you all the very best for the future! Kind regards, Team RMJ Strood

5/5

Google

We had a rocky start with RMJ due to a member of staff leaving. However, after raising our concerns, I have to say that we felt genuinely listened to, and the situation was handled really well. Hannah was fantastic throughout the process. She kept in regular contact, offered helpful advice and ensured we were always kept up to date. We were delighted to sell our property in just five weeks! Thank you, Hannah, for all your hard work, support and excellent communication. It was very much appreciated!

Katie · 9 October 2026 · Robinson Michael & Jackson Gravesend

5/5

Google

Thank you Ellie, Katie, Stacey and the whole team.Best estate agents in possibly whole of Kent. Within 3 days they got the property viewed and ready for clients to move in, waiting for the referenceing to be done normally takes 1 week they kept me well informed and contacted me via email and phone, very professional, clear with all the costs and upfront and honest, good prices. I would definitely recommend everyone.

Muhammad · 9 October 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 10 October 2026

⭐️⭐️ Thank you so much for your fantastic feedback! We’re delighted that Ellie, Katie, Stacey and the whole team were able to get everything moving so quickly and keep you informed at every stage. We pride ourselves on being upfront, honest and clear with costs, so it’s lovely to hear this came across throughout your experience. Thank you for the recommendation and for taking the time to recognise the team’s hard work, we really appreciate it! From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

Michaela helped me get a contractor out to sort a leak on my mains within twenty hour hours restoring my water supply in my rental apartment.

Jake · 9 October 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 11 October 2026

⭐️⭐️ Thank you so much for your feedback! We’re really pleased to hear that Michaela acted so quickly to arrange a contractor and get your water supply restored. We know how disruptive an issue like this can be, so it’s great to hear she was able to get things sorted promptly. We’ll be sure to pass your kind words on to Michaela! From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

My experience with RMJ have been beautifully memorable. I thank the team for finding a home for myself and my family, where we were able to build our lives in a beautiful space. Thanks to Micheala and the team for the prompt response whenever we needed something done at our home. I wish the company all the best as we move unto new adventures. Thank you. With love. Afolake. A

Afolake · 9 October 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 10 October 2026

⭐️⭐️ Thank you so much for such a lovely review, Afolake! It’s been a pleasure being part of your journey, and we’re delighted to hear that you and your family have been able to make such wonderful memories in your home. We’re especially pleased that Michaela and the team were always there to help whenever you needed us. Thank you for your kind words and best wishes, we wish you and your family all the very best with your new adventures! ❤️ From Kelly & the Lettings Team ⭐️⭐️

5/5

Google

I am with the support and help that i got from Michaela in getting the cistern problem fixed. Thank you very much! Tafadzwa

Tafadzwa · 9 October 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 8 October 2026

🌟🌟 Thank you for your kind review! We’re really pleased to hear that Jessie and Ellie made your home search smooth, quick, and enjoyable. Great to know their communication and friendly approach made a difference. Wishing you all the best in your new home. From Kelly & the lettings team. 🌟🌟

5/5

Google

I had a great experience with this letting agent! Charlotte in particular was really friendly and helpful during the process. I couldn’t recommend more!

Autumn · 8 October 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 10 October 2026

Thank you for taking the time to share your experience! We're happy to hear how helpful Charlotte was throughout your journey. Providing a friendly, seamless service is what we aim for every day, and your recommendation means the world to our team. Wishing you all the best! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales

5/5

Google

I cannot thank Jody at Robinson Michael and Jackson enough for all her outstanding support during my parents recent house move. Moving home can be an incredibly stressful process particularly for my parents as they've been in the same house for almost 50 years, but Jody was reassuring, proactive, and always available to help keep things moving smoothly. Her compassionate and supportive attitude made a world of difference when we needed it most. We are so grateful for her dedicated work and couldn't recommend Jody and the whole team highly enough!

Karen · 8 October 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 10 October 2026

Thank you so much for sharing such a heartfelt review! Moving home after nearly 50 years is a huge milestone and naturally comes with a lot of emotion, so we are deeply grateful that you trusted us to support your parents through it. We’ll make sure Jody receives your wonderful message it will mean so much to her. Wishing your parents endless happiness in their new home! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales

5/5

Google

Tammy has been great in helping me in my house hunting journey. Would recommend her to anyone in the same position.

Holly · 8 October 2026 · Robinson Michael & Jackson Gravesend

5/5

Google

Sam at the Chatham branch has been brilliant to deal with! He made the whole process easy and stress-free, was always super responsive, and his local knowledge is spot on. Couldn't ask for better service, would highly recommend to anyone thinking of selling!

Tilly · 8 October 2026 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 14 October 2026

Hi Tilly, thank you so much for taking the time to leave this 5-star review about our Branch Manager, Sam. We are so pleased you had a great experience! - RMJ Chatham

5/5

Google

I’m happy with whole process of my home, I will recommend them 100 percent happy with Chase with solicitors, Angela,Sam good people to work with.

DJ · 8 October 2026 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 14 October 2026

Thank you for taking the time to share your experience with others! We are so pleased you are happy. RMJ Chatham

1/5

Trustpilot

Email Spam

Booked a viewing with them via Rightmove which I later cancelled, but then they start spamming me with email marketing. Seems like they use a different employees email each time to get around the fact I have tried to both unsubscribe and block their email addresses multiple times but these emails still make it into my main inbox. Would advise against giving your contact details if you don’t want to be bombarded with emails.

Tessa · 8 October 2026 · Robinson Michael & Jackson Chatham & Rochester

5/5

Google

Thank you so much for selling my property . Robinson Michael & Jackson really went above and beyond and a huge thank you to Tilly who kept me updated the whole way along.

Harry · 8 October 2026 · Robinson Michael & Jackson Sittingbourne

5/5

Google

I recently worked with Hannah in the Gravesend branch, and I couldn't be more impressed. Her customer service is second to none, and her professionalism throughout the entire process was amazing. Highly recommend!

Tilly · 8 October 2026 · Robinson Michael & Jackson Gravesend

5/5

Google

I viewed a property with Tilly and she was very helpful! Answered all my questions and was very welcoming. Highly recommend

Hannah · 8 October 2026 · Robinson Michael & Jackson Sittingbourne

5/5

Google

Jody has been our sales progressor on a property we had an offer accepted on back in April. We don’t know what we’d have done without her! She has been amazing. Chasing all parties involved in the purchase and keeping us updated the entire way. She even offered to keep an eye on emails on her days off which goes above and beyond. We don’t know what we’d have done without you.. so thank you Jody!!!

Alex · 8 October 2026 · Robinson Michael & Jackson Maidstone

Agent replied · 10 October 2026

Thank you so much for taking the time to leave such a wonderful review! We are absolutely thrilled to hear how much Jody helped guide you through the process since April. She truly goes above and beyond for our clients, and offering support even on her days off is just a testament to how dedicated she is. We’ll be sure to pass along your kind words to Jody. Wishing you all the very best in your new home! Remember, if you recommend us to anyone and they go on to complete a sale or let with us, we have a £100 voucher scheme as a little thank you for your referral. We really appreciate your support! Kind Regards, Robinson, Michael and Jackson Maidstone Sales

5/5

Google

I’ve been dealing with Tilly and she has been an absolute pleasure to deal with. She’s patient and very informative. Would recommend Tilly and the team to anyone looking to buy or sell in the area!

Kitija · 8 October 2026 · Robinson Michael & Jackson Sittingbourne

5/5

Google

We honestly couldn’t recommend Michael Robinson & Jackson enough! We’d previously had our flat on the market with another agent for 6 months with no luck, so selling it within just 2 weeks with Michael Robinson & Jackson was amazing! Although I had to do a couple of viewings myself, the whole process was made so simple. Everyone was incredibly helpful and quick to get things done. A special mention has to go to Angela, the Sales Progressor. She was absolutely lovely, caring and explained everything so clearly, especially as I’d never been through the process before. She made me feel completely at ease and always made you feel like you were more than just a customer. Without her, we would have been lost! She helped get everything completed and exchanged on the same day, smoothly and stress-free. She really deserves all the credit! We’d also highly recommend Cookwood & Taylor Solicitors, especially Laura, who was brilliant. We wouldn’t hesitate to use Michael Robinson & Jackson again. Thank you so much! 🏡❤️ Video below

Gemma · 8 October 2026 · Robinson Michael & Jackson Chatham & Rochester

Agent replied · 5 October 2026

Hi Gemma, thank you so much for leaving this wonderful review as well as a video review! We are so pleased you have had a great experience 😊 RMJ Chatham …

5/5

Google

Impressed with the energy, openness and speed of activities so far. Found them very helpful.

Pinaki · 7 October 2026 · Robinson Michael & Jackson Gravesend

5/5

Google

Scott was super super helpful, what a top bloke! Highly recommend 10/10

Jack · 7 October 2026 · Robinson Michael & Jackson Rainham & Gillingham

Agent replied · 9 October 2026

Thank you so much for your fantastic review, Jack! 😊🌟 We’re delighted to hear that Scott was so helpful and made such a great impression. We really appreciate the 10/10 recommendation and will be sure to pass your kind words on to Scott he’ll be thrilled to hear them! 🏡🙌 Best wishes, Ryan and The RMJ Team

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Robinson Michael & Jackson

Which Robinson Michael & Jackson office has the most reviews?

Rainham has the most, with 1,947 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.

Where are the Robinson Michael & Jackson offices?

The seven Robinson Michael & Jackson offices, by town:

  • Chatham: 22B Military Road, Chatham, ME4 4JA
  • Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
  • Maidstone: 15a King Street, Maidstone, ME14 1BA
  • Rainham: 17 High Street, Rainham, ME8 7HX
  • Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
  • Strood: 109 High Street, Strood, ME2 4TJ
  • Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?

Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards.

Want Robinson Michael & Jackson to help?

Send Robinson Michael & Jackson a message.

What do you need help with?

Robinson Michael & Jackson will use your details to contact you about this. See our privacy notice.

Reviews may appear on more than one platform.

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