Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleEllie, Ella, Simon & Libby & where all great throughout the entire process of letting our property. The team produced a very professional and effective marketing strategy that successfully found a suitable tenant in a short space of time.
The team at Robinson & Jackson have been a huge help and have guided me through the letting process, always happy to help and answer questions.
Will definitely be using them again in the future and would certainly recommend the team to others.
Craig · 16 May 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 15 June 2024
It was an absolute pleasure working with you Craig, thank you for choosing us as your agent! - The Lettings Team
★★★★★ 5/5
GoogleSecond time wonderful service experience with the Robinson Michael team . Ellie was the single point of contact for me and she managed the process from beginning to closure professionally . Its has been an amazing service experience !!!
Kweku · 16 May 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 15 June 2024
Thank you for your review! It was a pleasure working along side you we wish you all the best! The Lettings Team
★★★★★ 5/5
GoogleDiscovering our future home through Robinson Michael & Jackson filled us with immense happiness. Their unparalleled support and friendliness made the entire process seamless and enjoyable. Choosing them was undoubtedly the best decision we made, and we're immensely grateful to every member of their team. However, a special note of gratitude goes to Tammy for her exceptional dedication and assistance. With heartfelt thanks to Robinson Michael & Jackson and a special appreciation for Tammy, we eagerly anticipate the wonderful memories we'll create in our new home.
Melih · 16 May 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 20 June 2024
Thank you so much for your review, mentioning Tammy especially. We are so happy that you are happy and we hope you are enjoying your new home.
★★★★★ 1/5
TrustpilotExtremely unethical practices
Highly unethical company, will employ utterly scummy lowlife tactics. Please take my advice and avoid at all costs. Not only are they bad at their job and what they do, but when they inevitably fail they will attempt to find any other amoral method to extract their misbegotten gains. Extremely stressful experience, losing sleep because of these clowns.
Elli · 16 May 2024 · Robinson Michael & Jackson Chatham & Rochester
★★★★★ 5/5
GoogleAs a landlord, I have to compliment the three ladies that I dealt with at Robinson Michael and Jackson. Kelly, Ellie, and Stacey were professional and on the ball consistently throughout the process. From superb photos, a great write up, a string of viewings, and then a superb documentation team that followed up, I would highly recommend them.
Mark · 15 May 2024 · Robinson Michael & Jackson Rainham & Gillingham
★★★★★ 5/5
GoogleI have been so impressed with all the team at the Rainham branch they have been so helpful and patient at such a stressful time. The sales progressor Nina has been a true angel helping me navigate the sale and her understanding and thoughtful approach couldn’t have been better they are all a great bunch of people and I would highly recommend them.
Simone · 27 April 2024 · Robinson Michael & Jackson Rainham & Gillingham
★★★★★ 5/5
GoogleNina Nash(Sales Progressor) was extremely helpful for us in owning our dream home. She did her best in speeding up the whole process and liasing with the seller from time to time for updates. Moreover she calmly listened to all our concerns and queries and made sure all of those were addressed appropriately. We Strongly recommend her and the whole team
Sa · 27 April 2024 · Robinson Michael & Jackson Rainham & Gillingham
Agent replied · 16 June 2024
Dear Sa J,
Thank you very much for taking the time to share your experience with us, especially highlighting Nina Nash's exceptional service as our Sales Progressor.
We're thrilled to hear that Nina played a pivotal role in helping you acquire your dream home. It's wonderful to know that she went above and beyond to expedite the process and maintain clear communication with the seller on your behalf.
Nina's dedication to addressing your concerns and queries with patience and diligence is a testament to her commitment to providing outstanding customer service. We're fortunate to have her on our team.
Your recommendation means a great deal to us, and we sincerely appreciate your kind words. Should you ever require assistance in the future or have any further questions, please don't hesitate to reach out. We're here to help
★★★★★ 5/5
GoogleDarci was great amount of help and so polite. She ensured that i had a smooth experience with no complications.
Channell · 27 April 2024 · Robinson Michael & Jackson Strood
Agent replied · 24 October 2024
Hi Channell, Thank you for your review. Kind regards, Team RMJ Strood
★★★★★ 5/5
GoogleFantastic group. Very tentative and friendly. A pleasant experience and would recommend to everyone
Tyson · 25 April 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 28 April 2024
Hi Tyson, Thank you for your review! It has been a pleasure working with you, we hope you enjoy your new home. - The lettings team.
★★★★★ 5/5
GoogleEllie and Ella have been extremely helpful, they were both there for us from the start, excellent customer service.👍👍👍 …
Adebayo · 23 April 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 28 April 2024
Thank you Adebayo for your kind review! Much appreciated! We wish you all the best in your new home! Congratulations! - The Lettings Team :)
★★★★★ 5/5
GoogleThe service from all staff was amazing! I received amazing support getting the house ready and out to rent thank you Ellie and the team
Sunny · 23 April 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 28 April 2024
Thank you so much Sunny! It has been amazing working with you & we are all very much looking forward working with you again. All the best :) - The Lettings Team
★★★★★ 5/5
GoogleLily from Robinson Michael & Jackson Estate Agents was instrumental in facilitating our home buying process. Her meticulous attention to detail and proactive approach made the entire experience remarkably smooth. From coordinating with solicitors to tirelessly chasing both the sellers and us, Lily ensured that every aspect of the transaction proceeded seamlessly.
Ravinder · 23 April 2024 · Robinson Michael & Jackson Gravesend
Agent replied · 20 June 2024
Dear Ravinder. It was a pleasure assisting you in the purchase. Many thanks, Lily
★★★★★ 5/5
GoogleGreat service ..
Ranjeet · 18 April 2024 · Robinson Michael & Jackson Strood
Agent replied · 17 June 2024
Hi Ranjeet, thank you for your review. Wishing you all the very best in the future. Team RMJ Strood
★★★★★ 5/5
GoogleRating only, no written review.
Ian · 18 April 2024 · Robinson Michael & Jackson Maidstone
Agent replied · 14 July 2024
Dear Ian,
Thank you for taking time to leave us a 5 star google review!
Many thanks,
Robinson, Michael and Jackson
★★★★★ 5/5
GoogleRating only, no written review.
Kayleigh-Louise · 18 April 2024 · Robinson Michael & Jackson Maidstone
Agent replied · 14 July 2024
Dear Kayleigh-Louise,
Thank you for taking time to leave the team at Robinson, Michael and Jackson a review!
Kind regards, Robinson, Michael and Jackson.
★★★★★ 5/5
GoogleGood & helpful
Anil · 18 April 2024 · Robinson Michael & Jackson Maidstone
Agent replied · 14 July 2024
Dear Anil,
Thank you for your feedback! We're glad we could help.
Best regards,
Robinson, Michael and Jackson
★★★★★ 5/5
GoogleGood communication and service.
Marian · 18 April 2024 · Robinson Michael & Jackson Maidstone
Agent replied · 14 July 2024
Dear Marian,
Thank you for your feedback! We appreciate your kind words.
Best regards,
Robinson, Michael and Jackson
★★★★★ 5/5
GoogleGreat service from viewing to putting in offer weekly updates great all round thank you finally found our forever home.
Emma · 18 April 2024 · Robinson Michael & Jackson Maidstone
Agent replied · 14 July 2024
Dear Emma,
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with us from viewing to putting in an offer. We're delighted to have helped you find your forever home. If there's anything else we can assist you with, please don't hesitate to reach out. Congratulations again!
Best regards,
Robinson, Michael and Jackson.
★★★★★ 5/5
GoogleRebecca was very approachable and easy to talk to, she really helped us.
Callum · 18 April 2024 · Robinson Michael & Jackson Maidstone
Agent replied · 14 July 2024
Dear Callum,
Thank you for your feedback! We're delighted to hear that Rebecca was approachable and helpful. If you have any more questions or need further assistance, please feel free to reach out to us.
Best regards,
Robinson, Michael and Jackson.
★★★★★ 5/5
GoogleJody kept me informed at all times and had a very friendly approach which made me feel at ease.
Tracey · 18 April 2024 · Robinson Michael & Jackson Maidstone
Agent replied · 14 July 2024
Dear Tracey,
Thank you for your feedback! We're glad to hear that Jody provided excellent communication and a friendly approach. Your comfort and satisfaction are important to us. If you have any more questions or need further assistance, please feel free to reach out to us.
Best regards,
Robinson, Michael and Jackson,
★★★★★ 5/5
GoogleRebecca is really approachable and professional. She’s on time and has all the answers for our questions. Lovely person too!
John · 18 April 2024 · Robinson Michael & Jackson Maidstone
Agent replied · 14 July 2024
Dear John,
Thank you for your wonderful feedback! We're delighted to hear that Rebecca provided approachable and professional service, answered all your questions, and left such a positive impression. We'll be sure to pass along your kind words to her. If there's anything else we can assist you with, please don't hesitate to reach out.
Best regards,
Robinson, Michael and Jackson.
★★★★★ 5/5
GoogleRecently I had Ellie from Robinson Micheal & Jackson she was more than helpful with this process always at the end off the phone, answering any emails speeding up the process and letting us know what was going on could not advice her more 👍 …
Harry · 18 April 2024 · Robinson Michael & Jackson Maidstone
Agent replied · 14 July 2024
Dear Harry,
Thank you for your kind words! We're thrilled to hear that Ellie provided such helpful and responsive service. Your recommendation means a lot to us! If you have any more questions or need further assistance, please feel free to reach out.
Best regards,
Robinson, Michael and Jackson .
★★★★★ 5/5
GoogleCurrently in the process of finding a new rental property and had heard good things about a local estate agent, Robinson, Michael. Currently in contact with Becca who has been very helpful and informative, she's arranged viewings with little fuss and I'd advise anyone that's looking to privately rent to give this company a call.
Jamie · 18 April 2024 · Robinson Michael & Jackson Maidstone
Agent replied · 14 July 2024
Dear Jamie,
Thank you for your positive feedback! We're delighted to hear that Becca has been helpful and informative in arranging viewings for your rental property search. We strive to provide excellent service, and we appreciate your recommendation. If you have any more questions or need further assistance, please feel free to reach out to us.
Best regards,
Robinson, Michael and Jackson.
★★★★★ 5/5
GoogleHave just met Rebecca Evans & was impressed with her friendly and professional way. We had just viewed a house and had all our questions answered. Can not fault the service and highly recommend.
Em · 18 April 2024 · Robinson Michael & Jackson Maidstone
Agent replied · 14 July 2024
Dear Em,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with Rebecca Evans. Providing friendly and professional service is our priority. If you have any more questions or need further assistance, please feel free to reach out. Thank you for recommending us!
Best regards,
Robinson, Michael and Jackson.
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