5/5
GoogleHad an amazing viewing today with Ella, what a great member of staff. Very polite & professional.
Agent replied · 16 June 2024
Thank you for your kind words
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,959 reviews · 1,958 on Google (4.9)290 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,574 reviews · 1,564 on Google (4.9)91 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)81 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,136 reviews · 960 on Google (4.9)49 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)147 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL801 reviews · 800 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)41 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleElla answered all of my questions which I needed to know. She was lovely and would definitely go back to buy a house.
Agent replied · 16 June 2024
Thanks Harry,We all love Ella!
5/5
GoogleEveryone in the Walderslade office has been very helpful we have a few step backs but finally are moving forward. Everyone in the office has kept us up to date and has been amazing with us ringing all the time ! Couldn’t fault the team at all!
Agent replied · 16 June 2024
Thanks for your kind words Charlotte
5/5
GoogleAlthough getting to an exchange of contracts took more than 6 months, it would certainly have taken longer without the diligence and persistence of the Walderslade Branch in dealing with the delays incurred by 1. the recommended …
Agent replied · 16 June 2024
Thanks David ,It wasnt straight forward but we got there in the end! kind regards Dallas & the team
5/5
GoogleI can’t recommend Robinson Michael & Jackson highly enough. All the staff, and particularly Kendell, were fantastic in getting through a difficult sale of my mum’s flat. We had 2 buyers who nearly completed and then had to pull out, a 3rd …
Agent replied · 16 June 2024
Thanks for your kind words Pam,we got there in the end! Dallas & the team
5/5
GoogleWe cannot praise the staff at Robinson Michael & Jackson, Walderslade Branch enough for their assistance in the sale and purchase of our properties. Joe Carey was great with the initial sale, ensuring the viewings were booked and …
Agent replied · 16 June 2024
Thanks Fleur, We hope you are settling in well , Dallas & the team
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Thanks for you review
5/5
Googlegreat service would definitely recommend
Agent replied · 16 June 2024
We appreciate your review ,many thanks Dallas & the team
5/5
GoogleHarry was extremely helpful and would definitely recommend!
Agent replied · 16 June 2024
Thank you for your review
5/5
GoogleGreat Staff Absolutly smashed it with their roles very helpful amazing firm!!
Agent replied · 16 June 2024
Thanks for your 5* review
5/5
GoogleI can’t thank the whole team at RMJ Walderslade enough! They absolutely went above and beyond and their customer service is second to none. They made the stresses of moving a lot more bearable.
Agent replied · 16 June 2024
Thanks Aylin I hope you are settling in well, Dallas & the team
5/5
GoogleI had such a fantastic experience with the team! Everything went smoothly without any hassle, and I'm excited to recommend their services. Their constant communication really meant a lot to me. A special Huge thanks to Ellie and Harry!
Agent replied · 16 June 2024
Thank you Gurdip
5/5
GoogleIf there were more than 5 stars available , I would 100% rate Robinson and Michael & Jackson more. From the listing of our property , through to the viewings and all the way …
Agent replied · 16 June 2024
Thank you so much for your kind words and we all hope you are settling in well ,Dallas & the team
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Thank you for your review -Dallas & the team
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Thank you for your 5* review
5/5
GoogleRating only, no written review.
Agent replied · 16 June 2024
Thank you for your review
5/5
GoogleThis estate agent has helped me the most to find a property.
Agent replied · 16 June 2024
Thank you Susan
5/5
GoogleI was happy with the assistance and the service provided, all the questions were answered.
Agent replied · 16 June 2024
Thank you for your review Karina
5/5
GoogleDallas was really helpful and informative with our sale. Highly recommend.
Agent replied · 16 June 2024
Thanks for giving us the opportunity Sarah and we hope you enjoy your new home, Dallas & the team
3/5
GoogleHarry at RMJ was friendly, smiley and polite when showing me around. Sadly the house was not for me.
Agent replied · 16 June 2024
Thank you for your feedback and good luck with your property search
5/5
GoogleGreat experience using this estate agents as a buyer - we received great service from all the team, including Dallas ⭐️
Agent replied · 16 June 2024
Thank you for your 5* review
5/5
GoogleJoe & Kendell looked after the sale of my property which was in a complex chain. They were both brilliant throughout what ended up being a lengthy process. They kept me updated right to the end, and honestly I felt like I had them in my corner every step of the way. Both are a credit to RMJ and I couldn't recommend them enough.
Agent replied · 16 June 2024
Thank you for your review,we got there in the end! Dallas & the team
5/5
GoogleDallas, Kendell, Harry and the team provided me with fantastic support throughout my sale. Their experience and expertise helped to guide me through the process from the first enquiry to completion, …
Agent replied · 16 June 2024
Thank you for your kind words Mike,Dallas & the team
5/5
GoogleIf we could give more than 5 ⭐️’s we would. A massive thank you the Kendell and the team for supporting & guiding us throughout the process in buying our first home. If it wasn’t for Kendell I wouldn’t …
Agent replied · 16 June 2024
Thanks Georgina,thank you for review and we are really pleased you were so happy with our service and Kendell in particular, and we all hope you will enjoy your lovely new home,kind regards Dallas & the team
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
