5/5
GoogleVery professional and welcoming
Agent replied · 8 October 2026
Hi Marie, thank you for your review. Kind regards Team RMJ Strood
Trusted Agent profile
Verified
Robinson Michael & Jackson estate agents in Rainham, Gravesend, Strood and 4 more
★★★★★
8,206 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,206 reviews on three platforms, rated 4.9 out of 5 overall.
8,000
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
176
Reviews on Trustpilot
All 7 offices
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
- Robinson Michael & Jackson Rainham & Gillingham17 High Street, ME8 7HX1,959 reviews · 1,958 on Google (4.9)290 in the last 90 days
- Robinson Michael & Jackson Gravesend21A - 21B King Street, DA12 2EB1,574 reviews · 1,564 on Google (4.9)90 in the last 90 days
- Robinson Michael & Jackson Strood109 High Street, ME2 4TJ1,197 reviews · 1,181 on Google (4.9)81 in the last 90 days
- Robinson Michael & Jackson Chatham & Rochester22B Military Road, ME4 4JA1,136 reviews · 960 on Google (4.9)49 in the last 90 days
- Robinson Michael & Jackson Maidstone15a King Street, ME14 1BA956 reviews · 955 on Google (4.9)147 in the last 90 days
- Robinson Michael & Jackson Walderslade381 Walderslade Road, ME5 9LL801 reviews · 800 on Google (4.9)23 in the last 90 days
- Robinson Michael & Jackson Sittingbourne38 West Street, ME10 1AP587 reviews · 586 on Google (4.9)41 in the last 90 days
Latest reviews from every Robinson Michael & Jackson office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleSuperb
Agent replied · 8 October 2026
Thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleHad a viewing with Tia, very helpful.
Agent replied · 24 October 2024
Hi Paul, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleSpoke to Freya loverly girl a credit to your firm
Agent replied · 24 October 2024
Hi Clare, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleSold my house last week, quick and easy. Fantastic service from all of them. Thank you
Agent replied · 24 October 2024
Hi Aji, Thank you for your return business. Should you need us in the future please don't hesitate to get in touch. Kind regards, Team RMJ Strood
5/5
GoogleI was early to the appointment and Tia was very generous in fitting me in to view the property and allowed me to walk around the house to view it for myself. Tia also answered all my questions regarding the property today.
Agent replied · 24 October 2024
Hi Frances, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleTia and Nancey were incredibly helpful and professional, making the entire process smooth and stress-free. Highly recommend! David.
Agent replied · 24 October 2024
Hi David, thank you for your review. Kind regards, RMJ Strood
5/5
GoogleThe staff at strood branch have being really helpful in selling the house, great communication through out process from Nancy and Tia advising ever step of the way on the progress of the sale
Agent replied · 8 October 2026
Thank you for taking the time to share a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleHad Freya today show us around a beautiful house. She was lovely, on time and very clear and helpful with any questions asked. Lovely member or staff Strood
Agent replied · 24 October 2024
Hi Jodi, thank you for your review. Kind regards Team RMJ Strood
5/5
GoogleI cannot fault my experience with Jade at the Strood office. Always keeping me updated and in the loop with all persons in the chain. Any questions I have had she has come back to me promptly.
Agent replied · 24 October 2024
Hi Nicola, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleExcellent communication from the entire team, especially Jade and Charley who worked tirelessly. As sellers, from start to finish we were in safe hands. A huge thank you.
Agent replied · 24 October 2024
Hi Vicky, thank you for your review. It was our pleasure to work with you once again. We hope you're very happy in your new home. Kind regards, Team RMJ Strood
5/5
GoogleVery friendly and helpful team of agents. Great communication from Tia,who was at nearly all of my viewings. She was very helpful and professional. Also thanks to Freya and Ben. Would recommend their services
Agent replied · 24 October 2024
Hi Kevin, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleMet with Nancy for a valuation she was lovely. Very professionally and honesty. Made the experience very pleasant. Give me lots of advice I would definitely recommend them. Thank you Nancy it was lovely to meet with you.
Agent replied · 24 October 2024
Hi Tracey, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleRobinson Michael & Jackson are the estate agent on the house we are buying and they have been fantastic. Nothing has been a problem so far, from squeezing in viewings to suit us to advising us on the offer we put forward to the seller. …
Agent replied · 23 November 2024
Hi David, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
GoogleNancy has helped me through a difficult transaction with another agent and solicitor, even though she had no stake in the deal, giving her time, guidance and help has really been immensely important to me. What a true professional, who genuinely puts the people at the centre of her world. A big thank you!! Highly recommend team.
Agent replied · 8 November 2024
Hi Mark, Thank you so much for your heartfelt review! We're thrilled to hear how Nancy's support made such a positive difference during a challenging transaction. She truly cares about helping people, and it means a lot to see her … More
5/5
GoogleA massive thank you to Nancey, Jade and Charley. The whole team were superb and I cannot recommend them enough to anyone that is purchasing or selling a home. …
Agent replied · 24 October 2024
Hi Jack, Thank you for your review! It was truly a journey helping you buy your first … More
5/5
GoogleR and J have been absolutely amazing particularly Charley and Nancy! They have managed to deal with my sporadic stress and always kept their cool and sorted my issues. Charley was insistent on chasing and getting everyone working together …
Agent replied · 8 November 2024
Hi Anna, Thank you so much for your kind words! We’re thrilled to hear about your positive experience with Charley and Nancey. They both take great pride in providing … More
5/5
GoogleI had a fantastic experience with Reece and Charley from start to finish. Their polite and laid-back approach was very effective at getting the job done. My sale was completed in January, but my purchase took 10 months to finalize. …
Agent replied · 24 October 2024
Hi Ade, Thank you very much for your review. It was our pleasure to assist you in buying your new home. On behalf of the whole team we wish you and your family the very best for the future. Kind regards, Team RMJ Strood
5/5
GoogleThank you to Reece and Nancey at this branch for their professional yet friendly help when myself and partner were looking to move. We were very impressed with valuation service as well as advice that the team were willing to give despite …
Agent replied · 8 November 2024
Hi John, Thank you so much for your kind words! We're thrilled to hear that Reece and Nancey could make you feel comfortable and supported during your property journey, even if the timing wasn’t quite right for you this time. It’s fantastic … More
5/5
GoogleRating only, no written review.
Agent replied · 24 October 2024
Hi Tala, thank you for your review. Kind regards, Team RMJ Strood
5/5
GoogleVery helpful and professional. Thank you so much Tia Coles.
Agent replied · 8 October 2026
Hi Iulian, Thank you for sharing your recent experience with us in your review. We truly appreciate your time and feedback. … More
5/5
GoogleTia was very efficient and professional. Her customer service was excellent.
Agent replied · 23 November 2024
Hi Ertan, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
5/5
Googlevery friendly and helpful staff Good communication and was kept well informed of progress of sale
Agent replied · 8 October 2026
Hi Anita, Thank you for sharing your recent experience with us in your review. We truly appreciate your time and feedback. … More
5/5
GoogleTia was lovely in showing my mum aged 83 around a new property. Great job Tia
Agent replied · 23 November 2024
Hi Pamula, thank you for taking the time to write a review on your recent experience with us. Kind regards, Team RMJ Strood
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Robinson Michael & Jackson is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 2023
2023 1 award EA Masters 2023 winners
- WinnerEA Masters 2023: Best Estate Agent Guide Awards, Sales and Lettings, Medium (6 to 20 branches)
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- Surrey, E&W Sussex, Kent Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- Surrey, E&W Sussex, Kent
2018 1 Silver EA Masters 2018 winners
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Want Robinson Michael & Jackson to help?
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Questions about Robinson Michael & Jackson
Which Robinson Michael & Jackson office has the most reviews?
Rainham has the most, with 1,959 reviews rated 4.9 out of 5, followed by Gravesend with 1,574.
Where are the Robinson Michael & Jackson offices?
The seven Robinson Michael & Jackson offices, by town:
- Chatham: 22B Military Road, Chatham, ME4 4JA
- Gravesend: 21A - 21B King Street, Gravesend, DA12 2EB
- Maidstone: 15a King Street, Maidstone, ME14 1BA
- Rainham: 17 High Street, Rainham, ME8 7HX
- Sittingbourne: 38 West Street, Sittingbourne, ME10 1AP
- Strood: 109 High Street, Strood, ME2 4TJ
- Walderslade: 381 Walderslade Road, ME5 9LL
Has Robinson Michael & Jackson won any awards?
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
