Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleGreat profession service from Sam, Angela and Kiran throughout. I highly recommend this estate agent, they kept me informed promptly throughout and nothing was too much trouble. …
Hi Maggie, thank you so much for this brilliant google review with special thanks to Sam, Angela & Kiran. We are so pleased you have had a great experience with the team. RMJ Chatham
5/5
GoogleAbsolutely outstanding Customer Service. Robinson Michael Jackson helped to make the whole process straightforward from listing the property to exchange of contracts. I used the Chatham Branch and have to give a special mention and Thank …
Hi Dawn, thank you for this amazing google review! We are so pleased you have had a great experience with the team - and we wish you all the best🎉 …
5/5
GoogleBY FAR THE BEST EXPERIENCE!!!! I had a property in Chatham for sale on the market been advertised by another estate agent for 4 months with two Unserious buyers pulling out of the transaction …
Hi Francis, thankyou so much for leaving this incredible review about the team - with special mention to our Branch Manager, Sam. Reviews like these are what make everything worth it for us! We wish you nothing but the best with your onwards🥰🏡🎉 …
5/5
GoogleWe viewed a lovely bungalow with Gabija from RJ. She was very professional and showed us round making suggestions and telling us what the current owner had done and showed us the garden too and what we maybe …
Hi Sharon, thank you so much for sharing your experience with our viewing guide Gabija. We are so pleased to hear you had a pleasant experience viewing with us!🏡 …
5/5
TrustpilotCalm and steady guidance - made a world of difference.
I wanted to send a note to express my sincere gratitude for their hard work and expertise in helping me purchase my new home. I know how complex the process can be, but they truly made it feel seamless and stress-free. I especially appreciate Terri from the progressions team with how she kept me informed every step of the way. Her quick responses to all my questions, and her unwavering professionalism, and calm and steady guidance made a world of difference. Thanks to Terri, Patricia and the team, I'm now settling into my new home and couldn't be happier. I'll be recommending them to anyone I know who is looking to buy or sell a property.
5/5
GoogleRating only, no written review.
Hi Nicola, thank you for your review. Many thanks RMJ Strood
5/5
GoogleKitija was very knowledgeable and excellent in hosting our viewing. Thankyou
Hi, thank you for your review. RMJ Strood
5/5
GoogleViewed a couple of houses listed by RMJ, Kitija showed us around both houses and answered all of our questions with great detail.
Hi Zac, thank you for your review. Many thanks RMJ Strood
5/5
GoogleExceptional service, Freya really helped when we put her on the spot and really went the extra mile.
Hi Lewis, thank you for your review. Many thanks RMJ Strood
5/5
GoogleRating only, no written review.
Dear Lee, Thank you for taking time to leave us a 5 star google review! … More
5/5
GoogleReceived really good service from Tilly, she was very professional
Hi Connor, Thank you for your feedback! We’re thrilled to hear that Tilly provided you with professional and excellent service. We appreciate your support and are here for you if you need anything else!
5/5
GoogleA very friendly and helpful team. Had the pleasure of choosing them. Would recommend
Hi Millie, Thank you for your kind words! We’re so glad to hear you had a positive experience with our team. Your recommendation means a lot to us, and we’re always here to help whenever you need us!
5/5
GoogleEllie was so helpful and kind with helping me find the perfect place for my first home. Thank you very much Ellie
Hi Meg, Thank you for your lovely review! We're thrilled to hear that Ellie was able to help you find your perfect first home. She truly cares about her clients, and … More
5/5
GoogleHad a lovely experience with the team, answered all my questions and concerns throughout the entire process. Would highly recommend
Hi Eve, Thank you for your wonderful feedback! We’re delighted to hear that you had a great experience with our team and that all your questions were addressed. Your recommendation means a lot to us! If you ever need assistance in the future, we’re here to help.
4/5
GoogleJody Collins, was a great help, always responded to emails and updated us regularly on how the move was progressing. Thanks Jody for your perseverance.
Hi Jody, Thank you for your kind words! We're glad to hear that Jody was able to assist you throughout the moving process. We pride ourselves on communication and … More
5/5
GoogleHanife was great!
Hi Ben, Thank you for your great review! ⭐⭐⭐⭐⭐ We’re so happy to hear that Hanife was … More
5/5
GoogleAs someone with no experience in being a landlord, I did find the whole thing daunting, but Ennis made it a breeze. I would recommend Ennis and his team every time, I'll certainly be staying with them for the future
Hi Kevin, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We’re so happy to hear that Ennis … More
2/5
GoogleVery poor on communication. Details loaded wrong initially despite paying for professional photos. Had to chase constantly for updates and to get them to follow up with solicitor and sellers agent when actions were necessary. Branch manager …
Hi Mike, Thank you for sharing your concerns. … More
5/5
GoogleI had an outstanding experience working with Danny at Robinson Michael & Jackson Estate Agent in Maidstone during the sale of my house. Danny was highly professional, knowledgeable, and always approachable. His friendly and helpful demeanor made the entire process smooth and stress-free. I truly appreciated his guidance and expertise.
Hi Zara, Thank you for your amazing review! ⭐⭐⭐⭐⭐ We’re thrilled to hear that Danny made … More
4/5
GoogleRating only, no written review.
Hi Liam, Thanks for your 4 star review. We are always striving to deliver a 5* service, if there is anything you feel we can improve on please let us know. … More
5/5
Googleso far so good let’s hope it continues throughout the process.
Thank you for your positive feedback! We're glad to hear that you're having a good experience so far. We appreciate your trust in us and are committed to making sure it continues throughout the process. If you have any questions or need assistance, don’t hesitate to reach out!
5/5
GoogleWonderful & so helpful correspondence with Jody very much appreciated
Hi Graham, Thank you for your kind review! ⭐⭐⭐⭐⭐ We're so glad to hear that Jody kept you … More
5/5
GoogleJody has kept us updated on all stages of our sale and has been friendly and efficient.
Hi Alison, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We’re so glad to hear that Jody kept … More
5/5
GoogleThank you Ellie and the team in helping us to find a property to buy The service we received has been faultless from the first enquiry and viewing to our offer being accepted Thank you
Hi Lindsay, Thank you for your wonderful review! ⭐⭐⭐⭐⭐ We’re so happy to hear that Ellie and … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
