Trusted Agent profile
Verified
★★★★★
8,211 reviews across 7 offices and 3 platforms
Robinson Michael & Jackson has seven offices, in Rainham, Gravesend, Strood, Chatham, Maidstone, Walderslade and Sittingbourne. Together they have 8,211 reviews on three platforms, rated 4.9 out of 5 overall.
8,004
Reviews on Google
All 7 offices
29
Reviews on Facebook
All 7 offices
177
Reviews on Trustpilot
All 7 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Robinson Michael & Jackson's seven offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleRobinson Michael & Jackson handled the sale of my mother’s house in 2024 and have just sold mine today. Each sale was processed incredibly quickly and all the staff that I have had the pleasure to deal with have been friendly, knowledgeable …
5/5
GoogleAbsolutely first class experience with Robinson Michael & Jackson, very knowledgeable and professional help. …
5/5
GoogleRM&J was absolutely great at selling our house. Found a buyer straight away, and when the process fell through twice (no fault of RM&J), they managed to secure us with a buyer within a week! They have supported us throughout the process and …
5/5
Google*Initial telephone enquiry was dealt with quickly and efficiently *Member of RM&J who visited our property for a valuation was punctual, polite, personable and respectful of our property …
5/5
GoogleMy husband and I recently used RMJ for the sale of our house in Southfleet, although the entire process was not entirely smooth running and we did end up selling for way under what the house was originally valued at, I have to thank and …
5/5
GoogleRMJ has been a pleasure to deal with. Tammy has always kept me in the loop with the progression of my purchase. She had chased other estate agents and solicitors several times to speed the process. We know that buying and selling can be a …
5/5
GoogleRMJ handled the sale of our property after pretty much zero progress with another local estate agent for an extended period. Viewings started immediately and a sale quickly agreed. Wish we’d used RMJ initially. This was our 4th house …
5/5
Googlevery helpful on the telephone pleasant lady
5/5
Googleexcellent team, veryb professional and responsive. Would recommned them 100%!
1/5
GoogleI can’t recommend using this company with the experience I have had with RMJ. I was looking forward to giving positive feedback as the initial process of …
5/5
GoogleLillie Mae from the Gravesend Branch has been so helpful, she has got us booked in same day to see a beautiful property and sent over other properties for us within minutes! Great customer service and super friendly!
5/5
GoogleCan’t fault the work Lillie-Mae puts in to help achieve the end result.
5/5
GoogleThank you to Lillie Mae for showing us round the property today and for being flexible with your viewing times. Really appreciate your help.
5/5
GoogleMia was very helpful and was quick to get things done. Very professional and give clear understanding of what was needed.
5/5
GoogleTammy has supported us with the purchase of our house and has been amazing! Responses are always timely, and Tammy is friendly and professional. She has made the experience feel so easy and has answered questions we have had along the way. …
Thank you so much for your lovely review! I'm so pleased to hear how well Tammy supported you, she’ll be over the moon to know she helped make the whole process feel smooth and stress-free. From quick responses to helpful recommendations, … More
1/5
GoogleIf you are a landlord, do not use this agency. Completely inept, no idea what they’re doing, not proactive at all. They will let your property fall into disarray at the hands of bad tenants and then pretend they had no responsibility in alerting you. What a nightmare.
Good Afternoon Jay, I am sorry to hear that you had a bad experience, this is of course never our … More
5/5
GoogleBrilliant professional staff, helpful and experts in their field
Thank you so much for your review! It has been great working with you again! :) All the best! - The Gravesend Lettings Team
5/5
GoogleWe had too move rather suddenly and unexpectedly due the house we rented being sold. Robinson Michael & Jackson Gravesend have been extremely helpful and …
What a great review to read, thank you so much Ian, wishing you both all the best with your new home! - The Gravesend Lettings Team
5/5
GoogleDevastated when our landlord told us he was selling up after 10 years. Gravesend branch helped us secure our new home within the week and took all the fear and hassle of moving away. Quick and seamless transaction, thank you so much xxxx
Thank you so much for your lovely review Gill, it was really lovely working with you and Ian and we are happy to hear the whole process was hassle free! We wish you both all the happiness in the world! - The Gravesend Lettings Team :)
5/5
GoogleFantastic people to deal with. Extremely friendly and professional! Would most certainly recommend as a company! Thank you for all your help and support accommodating our needs! ⭐️
Thank you for your lovely review Paddy, this has made our day! :) - It was lovely working with you! We are wishing you all the happiness in your new home! - The Gravesend Lettings Team
5/5
GoogleI’m beyond impressed with this company and the incredible houses they offer. Every single home they showcase is beautifully designed, high-quality, and full of character. You can tell they don’t just sell houses, they sell lifestyles. Each …
Wow, thank you so much for your amazing review! We're absolutely thrilled to hear how impressed you are with both the homes we showcase and the service we provide. It means a lot to us that you noticed the care we put into every detail, our … More
5/5
GoogleHad a fantastic experience , from start to finish! Made my first move, so much easier, and thank u libby welch for looking after me!
Thank you for your kind review Simon, it has been super lovely and smooth working with you! We hope you enjoy your new lovely home! - The Gravesend Lettings Team
5/5
GoogleFantastic service, fast efficient and really friendly! Would highly recommend!
Thank you so much for your review Gary, we are very much looking forward to moving you into your new beautiful home! Thanks again! - The Gravesend Lettings Team
5/5
GoogleI have had a lovely experience so far with RMJ. Mia was very helpful when I enquired about a property I was desperate to see. She booked me in straight away for the earliest time. Perfect property and offer was accepted the next working day
Thank you so much for your lovely feedback! I'm so glad to hear Mia was able to help so quickly and get you in to see the property without delay. It’s even better to hear that it was the perfect home and your offer was accepted the very … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Robinson Michael & Jackson is among EA Masters 2026 winners.
EA Masters winners in seven years, the group and its branches: 2018, 2019, 2020, 2021, 2022, 2023, 2026.
EA Masters by year, 2018 to 20232023 1 award EA Masters 2023 winners
2022 7 Gold across seven branches EA Masters 2022 winners
2021 6 Gold across six branches EA Masters 2021 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Send Robinson Michael & Jackson a message.
Rainham has the most, with 1,962 reviews rated 4.9 out of 5, followed by Gravesend with 1,575.
The seven Robinson Michael & Jackson offices, by town:
Yes. In The Trusted Agent 2026 awards, Rainham won Platinum, Gravesend won Platinum and five more branches won awards. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales and Gold for Best Estate Agent Guide 2027, Lettings. The group and its branches have also won 17 other industry awards since 2018.
