Trusted Agent profile
★★★★★
2,311 reviews across 4 offices and 3 platforms
Robertson Smith and Kempson has four offices, all in London. Together they have 2,311 reviews on three platforms, rated 4.8 out of 5 overall.
2,148
Reviews on Google
All 4 offices
1
Reviews on Yell
All 4 offices
162
Reviews on Trustpilot
Business-wide
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Robertson Smith and Kempson's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Robertson Smith and Kempson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Googlewe contacted with Tia, who were super helpful and to the point, I just moved to the Uk and finding a nice place for me to stay become super smooth thanks to Tia
Dear Yasser, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asha
5/5
GoogleI had a great experience working with Kyarna Spencer during my property search in Ealing. She was proactive, professional, and kept me well-informed with relevant listings. Even though we eventually secured a property through another provider, Kyarna’s service was top-tier and I highly recommend her for anyone looking for an stress-free search. Thank you, Kyarna!
Dear Eliphas, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asha
5/5
GoogleTia and Jourdain are fantasic agents and helped me so much
Dear Diana, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha
5/5
GoogleJust wanted to say that Aadam Bulgin has been really helpful and a great agent. Has helped us through the whole process for everything and showed us some great places. He’s really kind and really patient. Definitely recommend him and RSK as well.
Dear Amaan, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asha
5/5
TrustpilotJohn Pires is an outstanding member of…
John Pires is an outstanding member of RSK. He is always professional and has a vast knowledge of the property market. One of John’s best qualities is his willingness to go the extra mile for his clients to make sure you are fully supported to make the best decision for yourself. I can highly recommend him and will always refer my family and friends to him. Pam Mullins
Dear Pamela, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asha
5/5
GoogleSelina is very professional. She helped us to managed both our sale and our new purchase simultaneously, ensuring all the timelines lined up perfectly. Her communication was top-notch.Highly recommend her for anyone looking to make a move!"
Dear Janine, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asha
5/5
Googleexcellent branch and on top of their game, very informative and pro active thru out. Davinder is an excellent negotiator and u can see the passion in his expertise shine thru when in dialogue with him.
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asha
5/5
GoogleBought my first property! Smooth process thanks to Asim and his team !! Special thanks to Gaetano as well as he managed my renting situation before to buy
Dear Marco, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asha
5/5
GoogleAsim was very helpful and always kept in contact with updates. Helped speed up the process by acting as the middle ground between us and the seller - would recommend!
Dear Annabel, Our aim is to deliver a 5* service to our customers and clients and we are delighted that we have achieved this for you. Thank you for taking the time to leave a great review and we are available to offer assistance if needs be. Kind regards, Asha
5/5
GoogleWe had a great experience working with Tamsa when buying our home. They were efficient throughout the process and kept everything moving smoothly. Their knowledge of the market and the buying process was clear from the start. Communication was always prompt and helpful, which made a real difference. Overall, a pleasure to work with and we would highly recommend them. We found our dream flat and couldn't be happier!
Dear Fergus, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asha
5/5
GoogleHave to mention Karam, and give him credit for the exceptional service he offered when we approached him for a property we were checking. Was very helpful, patient and answered all our unlimited questions patiently. Thank you for your help Karam
5/5
GoogleRating only, no written review.
5/5
GoogleTatiana was amazing! Thank you for making my experience wonderful!
5/5
GoogleGreat experience overall!! Professional, responsive, and truly supportive throughout the entire buying process. Special thanks to Celina for making everything smooth and stress-free!
5/5
GoogleWe had the pleasure of working with Selina while finding a new home for our growing family. We really appreciated how well our needs were listened to and how consistent the communication was throughout the process. Thank you to the RSK sales team!
5/5
GoogleHad great help from Bailey when it came to lettings advice and possible properties that I’d be looking into for the near future Thank you
5/5
GoogleJonathan was a good man, did a good job on a prop of mine, clean cut service, no stress.. will be coming back for sure.
5/5
GoogleDuncan and the team have been very supportive, friendly, helpful and easy to work with. I would recommend them to anyone wanting to letting a property.
5/5
GoogleCelina was absolutely fantastic in helping me purchase my home. She was professional, supportive, and always available to answer my questions throughout the process. Her guidance made everything feel much less stressful and more straightforward. I’m truly grateful for her help and would highly recommend her to anyone looking to buy a property.
5/5
GoogleNo complaints at all! Tatiana gave me all the info I needed and more. Nice to experience such excellent customer service
5/5
GoogleTatiana and her manager, Bailey, made finding my flat an incredibly smooth process. Tatiana was so attentive to my needs that we found the perfect place after only one viewing. She supported me through the entire negotiation, and I was able to complete my reference checks and sign the contract just a few days later. I highly recommend Tatiana to anyone looking in West London.
5/5
GoogleBailey was fantastic to work with. He listened to the needs we have as a family in looking for a house and responded incredibly fast. Very professional and fantastic job.
5/5
GoogleThanks to RSK, I was able to secure the right tenant with efficiency and professionalism.
5/5
GoogleWe've had a really good experience with RSK so far, they've been super professional and helpful throughout. Our primary contact has been Selina who is excellent. Highly recommend.
Dear Mal, Thank you for the 5* Google Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asha
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (1 Central Buildings) has the most, with 952 reviews rated 4.7 out of 5, followed by London (137 High Street) with 799.
The four Robertson Smith and Kempson offices, by town:
Yes. In The Trusted Agent 2026 awards: Robertson Smith and Kempson, London won Platinum; Robertson Smith and Kempson, London won Platinum; Robertson Smith and Kempson, London won Platinum; Robertson Smith and Kempson, London won Gold.
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