Trusted Agent profile

Robertson Homes estate agents in Dunbar, Bilston, Billingham and 1 more

3.3

★★★★★

491 reviews across 4 offices and 2 platforms

Robertson Homes has four offices, in Dunbar, Bilston, Billingham and Bournmoor. Together they have 491 reviews on two platforms, rated 3.3 out of 5 overall.

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3.9 / 5

37

Reviews on Google

All 4 offices

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454

Reviews on Trustpilot

Business-wide

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Robertson Homes's four offices, most reviewed first. Each has its own page.

Latest reviews from every Robertson Homes office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Newton Mearns - Southfield grange

Excellent service following my purchase / reservation of a plot at Southfield grange, Newton Mearns. Gillian at the sales office was brilliant, very informative and helpful!

Qasim · 5 July 2021 · Robertson Homes Bournmoor

Agent replied · 11 June 2024

Thanks for your review, great to hear you have had a good experience with us.All the best with your purchase in Newton Mearns.Many Thanks,The Robertson Homes team

5/5

Trustpilot

We have been looking at Robertson homes…

We have been looking at Robertson homes at Glendevon Grange and have tried to reserve on every release but keep missing out due to the popular demand. Robertson homes are one of the few house builders that have several house designs we would be happy to chose from. I wonder though if there is a fairer way to do the reservation process when you have so many people looking to purchase? The service from the sales representative George has been outstanding. He has spent hours answering our questions and reassuring us we will be able to secure our new home. We looked at all of the developers close by and could have secured a home with one of them but we felt we would be compromising on the style and layout that we desperately want. We feel the homes on offer from Robertson are miles apart and the garden rooms are just incredible.

Ryan · 4 July 2021 · Robertson Homes Bournmoor

Agent replied · 11 June 2024

Thanks for your review and feedback about our homes. We love our garden rooms too! Great to hear you've had a good experience with George.All the best with your purchase.Many Thanks,The Robertson Homes team

5/5

Trustpilot

Excellent House Purchase Experience

From the outset, our house purchase experience at Calderwood in East Calder has been very professional. Both Kim (Sales Executive) and Greig (Site Manager) were maticulous in their approach, detailing every step of the build along the way. Whenever we had any questions, about the build or the choices that were available, we always received a prompt reply. To anyone considering purchasing a property from Robertson Homes in the future, I would thoroughly recommend them as a builder as our experience has been fantastic.

Mark · 4 July 2021 · Robertson Homes Bournmoor

Agent replied · 11 June 2024

Thanks for your review, great to hear you have had a good experience with us.We'll pass your comments onto Kim and Greig.All the best with your purchase in Calderwood.Many Thanks,The Robertson Homes team

5/5

Trustpilot

Excellent home purchasing experience

Kim Kearney, our Sales Executive, and Greg, our Site Manager have made the purchase of our new home at Calderwood a really enjoyable and stress free experience. Both of them have been welcoming, approachable and professional and we feel the building of our new home is in safe hands as both of them clearly take a pride in their work. Kim has been so helpful and proactive in keeping us up-to-date with where we are at with the house build and what we need to be doing and her patience and relaxed manner have really added to our enjoyment and positive experience of buying a home from Robertson's.

Kate · 4 July 2021 · Robertson Homes Bournmoor

Agent replied · 11 June 2024

Thanks for your review, great to hear you have had a good experience with us.All the best with your purchase in Calderwood.Many Thanks,The Robertson Homes team

5/5

Trustpilot

Exceptional service so far!

Exceptional service so far!We were looking for a new home for a long time and we’re continually getting out bid by higher offers on the 2nd hand market, homes going to closing dates etc, it all got pretty stressful and we thought we were never going to find a new home! We then decided to consider a brand new home. We had our heart set on Winchburgh and looked at several house builders within the area. We initially decided on a Cala home and we’re really excited, we had almost gone to reservation, but again we continually missed out due to people higher up the list. When we met George at Robertson everything changed.Robertson have a small development in Winchburgh with lots of open space, the specification is fantastic with high ceilings and branded fittings as standard.Once we met George the sales experience was very different from other developers we had looked at. He made us feel like it was possible to reserve our new home, he was really warm and naturally friendly, we didn’t feel pressured and he made us feel at ease from the moment we walked into the sales office. We didn’t feel like we were judged and he really took the time to go over our requirements and provided us with all the crucial information we needed. At this point we knew Robertson were the builder for us. George spent a lot of time with us prior to reservation and helped us decide on the house style that suited us best, he made us think of things we hadn’t even thought of. When it came to choosing our options for our new home he helped us design it and gave us his honest opinions and suggestions, he has really went above and beyond and shared his interior design tips! We feel really lucky to be buying a new home from Robertson. My only criticism so far would be the length of time it took for options prices to come back but this is more from head office as opposed to the sales team. We can’t wait to move into our new home.

Sarah · 3 July 2021 · Robertson Homes Bournmoor

Agent replied · 11 June 2024

Thanks for your review, great to hear you have had a good experience George - we'll pass your kind comments onto him.All the best with your purchase in Winchburgh!Many Thanks,The Robertson Homes team

1/5

Trustpilot

No longer a quality builder feel very let down with build quality.

I would rate this company no stars but have to leave a star to write a review. I moved into our new flat at Braehead on 27/11/20. On the day we moved in we noticed numerous major and minor faults. The most dangerous was a defective flat door which did not meet fire regulations . Most of windows were badly marked and not sealed. Internal door seals missing the list is pages long. After 6 months after numerous botched jobs in the front door we got a new one. We have now found our floor boards in two rooms finished over an inch from flat walls and there is a cavity below. Floors are creaking as well as not fitted to the wall. On reporting this and sending pictures they did not even come out and stated Sept 13th earliest date they can come out. Very bad customer service as if fire below us smoke would enter thru cavity and kill us in our beds. The flats finish is very bad and is not the quality product we were promised by the builder. Once they have your money you are forgotten about and have to fight for the snags to be fixed. Apart from my numerous snags my flat is a fire risk and dangerous. Also we have no car park for 6 months plus as they left it as a dump and never came back. Avoid this builder at all costs. I have been asked to send my details I will update if they help me .

Louis · 28 June 2021 · Robertson Homes Bournmoor

Agent replied · 11 June 2024

Hi LouisThanks for your feedback. Sorry to hear about your experience, could you please email your development name and plot number to homes.reviews@robertson.co.uk so we can pick this up with you directly?Kind regards,The Robertson Homes team

1/5

Trustpilot

Disgrace of a company

Disgrace of a company, fought them for 2 years over the state of my property they are not interested when they take your money. Hundreds of issues and had to force Nhbc to make them fix our water logged garden. which still they refused to fix so now Nhbc have had to pay us to get a contractor in. How they get away with building garbage is beyond me customer service is a disaster and the management are just pathetic AVOID THIS COMPANY AT ALL COSTS THEY RUIN PEOPLES LIVES, quantity before quality is their motto!!!!!!

Luke · 26 June 2021 · Robertson Homes Bournmoor

Agent replied · 11 June 2024

Hi LukeThanks for your feedback. Sorry to hear about your experience, could you please email your development name and plot number to homes.reviews@robertson.co.uk so we can pick this up with you directly?Kind regards,The Robertson Homes team

3/5

Trustpilot

People in dargavel need to relax

People in dargavel need to relax, the school is delayed by 6 weeks just like some people homes and I don't see protests getting held about this.Most schools are letting the kids attend until the school is built.Dargavel is a beautiful village but many people are vile who live here. Wanting to hold protests so council houses don't get built and now due to the school being delayed, we all just probably faced toughest year of our lives, lost homes, jobs, people we care about. Let's just take a step back and try work together on what we can do, rather than these silly protests when outcome won't be any different.

Lisa · 17 June 2021 · Robertson Homes Bournmoor

5/5

Trustpilot

Wonderful representative

Hi Diane,As we get close to the end of this rollercoaster experience of buying a new build, Ann Marie & I thought it only right that we said how much we appreciated your fabulous work. Throughout our journey in finding, acquiring and moving into our wonderful house, you have proved to be a great asset to Robertson Homes and a consistently invaluable help to us.No matter what the time, occasion or circumstance, you somehow maintained a warm sense of being, along with a lot of calm. Considering the circumstances during this time, it cannot have been easy.You always seemed to have our back and made us feel safe in the hope and wish that we would get our dream home. Nothing seemed to phase you, no matter what we asked or how our situation changed. As for your correspondence, I don’t think we’ve ever encountered anyone as efficient and prompt as yourself. No matter whether it was a weekend, holiday or even off unwell, you always kept in touch. Sometimes at ridiculous times if the day.In a nutshell Diane, you have made this experience as easy as it could have been and for this we are very grateful indeed.Many thanks and kind regardsRichard and Ann Marie

Richard · 16 June 2021 · Robertson Homes Dunbar

Agent replied · 11 June 2024

Thanks for your review, great to hear you have had a good experience with Diane. We'll pass your kind comments onto her.All the best with your new home.Many Thanks,The Robertson Homes team

5/5

Trustpilot

Cannot fault this company

Cannot fault this company! I bought a house at the Ness Castle site in Inverness and from start to finish the process was flawless. Extremely well looked after by the sales team throughout, great communication regarding choices and how the sale would work. Since moving in any issues (which were all minor) have been seen to very quickly by Garry (foreman) and his team’s outstanding customer service. Would highly recommend Robertson Homes!

Heidi · 16 June 2021 · Robertson Homes Bournmoor

Agent replied · 11 June 2024

Hi Heidi,Thanks for your review, great to hear you have had a good experience with us.All the best with your new home in Inverness.Many Thanks,The Robertson Homes team

1/5

Trustpilot

Profit before people

Robertson homes have distanced themselves from Robertson construction due to an ongoing crisis in Bishopton. However they make it clear on their own website they are the same (Robertson group brochure)Robertson are currently building a largeNumber of houses in Dargavel village, have the resources, manpower and materials to throw up properties. Fast turn around, quicker revenue.A few hundred yards away they are building a school for the families they are taking money from. Amazingly they do not have the resources, manpower or materials for this project. They are moving families into an area where the children are being crammed into temporary accommodation within another school as they choose to deploy resources to home building. Unethical, greedy and unacceptable.

Sharon · 15 June 2021 · Robertson Homes Bournmoor

1/5

Trustpilot

Untrustworthy

Untrustworthy, fail to deliver as promised.EDIT. My review still stands...no contractual links eh...all part of Robertson group...same board of directors headed up by Bill Robertson.

Aly · 14 June 2021 · Robertson Homes Bournmoor

Agent replied · 11 June 2024

Dargavel Primary School is being delivered by Robertson Construction for BAE Systems who in turn are delivering for Renfrewshire Council.Robertson Homes and Robertson Construction have no contractual links. Robertson Homes has no obligation in the delivery of the new school.Robertson Construction has released the following statement.A spokesperson for Robertson said:“We have been working with our customer BAE Systems to deliver the new Dargavel Primary School for Renfrewshire Council. “Many of the local community have expressed frustration at the building not being available for the new school term in August and while we understand their frustration, we remain committed to delivering a high-quality school for the community.“The start of the project was delayed as a result of the March 2020 lock down instructed by government to protect the community and workforce from COVID. Since starting the project, we have been complying with stringent safe operating procedures which are in place to protect both the workforce and the community. This has resulted in a reduction of the number of people who can be on-site at any one time. Safety is our number one priority and as a result we cannot and will not compromise the health and wellbeing of our workforce or the communities we work in. “Due to the ongoing impact of the pandemic and the effect that this has had on our industry, coupled with our priority to keep the communities where we work and our workforce safe the school will not be handed over in August. “We appreciate the frustration of the local community and would like to assure them that we share their desire for a high-quality school which will enhance attainment and benefit the local community for years to come.“The date for opening the new Dargavel Primary School will be announced shortly.”ENDS

1/5

Trustpilot

Awful company!!

Awful company!!! Making promises they can’t keep, blatantly lying and putting profits before the needs and education of the kids due to attend Dargavel Primary.***Update in response to below***Both companies are owned by the same person am I wrong? Two weeks ago we were told the school would be ready and now all of a sudden it won’t be! Robertson Homes are still getting their new houses built and sold with no issues, I’m sure if they really wanted to resources could be transferred over to the school to get it ready on time!

Eileen · 14 June 2021 · Robertson Homes Bournmoor

Agent replied · 11 June 2024

Dargavel Primary School is being delivered by Robertson Construction for BAE Systems who in turn are delivering for Renfrewshire Council.Robertson Homes and Robertson Construction have no contractual links. Robertson Homes has no obligation in the delivery of the new school.Robertson Construction has released the following statement.A spokesperson for Robertson said:“We have been working with our customer BAE Systems to deliver the new Dargavel Primary School for Renfrewshire Council. “Many of the local community have expressed frustration at the building not being available for the new school term in August and while we understand their frustration, we remain committed to delivering a high-quality school for the community.“The start of the project was delayed as a result of the March 2020 lock down instructed by government to protect the community and workforce from COVID. Since starting the project, we have been complying with stringent safe operating procedures which are in place to protect both the workforce and the community. This has resulted in a reduction of the number of people who can be on-site at any one time. Safety is our number one priority and as a result we cannot and will not compromise the health and wellbeing of our workforce or the communities we work in. “Due to the ongoing impact of the pandemic and the effect that this has had on our industry, coupled with our priority to keep the communities where we work and our workforce safe the school will not be handed over in August. “We appreciate the frustration of the local community and would like to assure them that we share their desire for a high-quality school which will enhance attainment and benefit the local community for years to come.“The date for opening the new Dargavel Primary School will be announced shortly.”ENDS

1/5

Trustpilot

They put profit ahead of children's education

Responsible for building Dargavel Primary School. Have let an entire community down by delaying the opening of the school at very short notice. Promised all on track only a few weeks ago but with no adequate explanation, school now delayed. Happy to prioritise building houses at the expense of leaving a school unfinished.**EDIT** I believe Robertson Homes and Robertson Construction are all part of the same company therefore I intend to keep my original review!

MrsG · 13 June 2021 · Robertson Homes Bournmoor

Agent replied · 11 June 2024

Dargavel Primary School is being delivered by Robertson Construction for BAE Systems who in turn are delivering for Renfrewshire Council.Robertson Homes and Robertson Construction have no contractual links. Robertson Homes has no obligation in the delivery of the new school.Robertson Construction has released the following statement.A spokesperson for Robertson said:“We have been working with our customer BAE Systems to deliver the new Dargavel Primary School for Renfrewshire Council. “Many of the local community have expressed frustration at the building not being available for the new school term in August and while we understand their frustration, we remain committed to delivering a high-quality school for the community.“The start of the project was delayed as a result of the March 2020 lock down instructed by government to protect the community and workforce from COVID. Since starting the project, we have been complying with stringent safe operating procedures which are in place to protect both the workforce and the community. This has resulted in a reduction of the number of people who can be on-site at any one time. Safety is our number one priority and as a result we cannot and will not compromise the health and wellbeing of our workforce or the communities we work in. “Due to the ongoing impact of the pandemic and the effect that this has had on our industry, coupled with our priority to keep the communities where we work and our workforce safe the school will not be handed over in August. “We appreciate the frustration of the local community and would like to assure them that we share their desire for a high-quality school which will enhance attainment and benefit the local community for years to come.“The date for opening the new Dargavel Primary School will be announced shortly.”ENDS

1/5

Trustpilot

Extremely poor communication and unable…

Extremely poor communication and unable to complete on time, or even within a reasonable time scale. Once they have your money, they don't care about anything else. Happy to put profits above children's education and well being. Have massively let down the community within Dargavel Village within Bishopton. I wouldn't trust this builder.

Elizabeth · 13 June 2021 · Robertson Homes Bournmoor

Agent replied · 11 June 2024

Dargavel Primary School is being delivered by Robertson Construction for BAE Systems who in turn are delivering for Renfrewshire Council.Robertson Homes and Robertson Construction have no contractual links. Robertson Homes has no obligation in the delivery of the new school.Robertson Construction has released the following statement.A spokesperson for Robertson said:“We have been working with our customer BAE Systems to deliver the new Dargavel Primary School for Renfrewshire Council. “Many of the local community have expressed frustration at the building not being available for the new school term in August and while we understand their frustration, we remain committed to delivering a high-quality school for the community.“The start of the project was delayed as a result of the March 2020 lock down instructed by government to protect the community and workforce from COVID. Since starting the project, we have been complying with stringent safe operating procedures which are in place to protect both the workforce and the community. This has resulted in a reduction of the number of people who can be on-site at any one time. Safety is our number one priority and as a result we cannot and will not compromise the health and wellbeing of our workforce or the communities we work in. “Due to the ongoing impact of the pandemic and the effect that this has had on our industry, coupled with our priority to keep the communities where we work and our workforce safe the school will not be handed over in August. “We appreciate the frustration of the local community and would like to assure them that we share their desire for a high-quality school which will enhance attainment and benefit the local community for years to come.“The date for opening the new Dargavel Primary School will be announced shortly.”ENDS

1/5

Trustpilot

Profits before community

Profits before community! use the promise of a new school to help sell their houses but unable to deliver and unwilling to try, crooks! And now they are asking me to remove my post as always using covid as an excuse for late build! The school has been in the planning stage for years, if a company like yours chooses to leave it to the last minute to order materials then I would be trusting you with my new home, workmanship and timescales, the 2 most important things to a new home buyer! Keep lining you pockets, happy to let the children just make do 😡

Jane · 12 June 2021 · Robertson Homes Bournmoor

Agent replied · 11 June 2024

Dargavel Primary School is being delivered by Robertson Construction for BAE Systems who in turn are delivering for Renfrewshire Council.Robertson Homes and Robertson Construction have no contractual links. Robertson Homes has no obligation in the delivery of the new school.Robertson Construction has released the following statement.A spokesperson for Robertson said:“We have been working with our customer BAE Systems to deliver the new Dargavel Primary School for Renfrewshire Council. “Many of the local community have expressed frustration at the building not being available for the new school term in August and while we understand their frustration, we remain committed to delivering a high-quality school for the community.“The start of the project was delayed as a result of the March 2020 lock down instructed by government to protect the community and workforce from COVID. Since starting the project, we have been complying with stringent safe operating procedures which are in place to protect both the workforce and the community. This has resulted in a reduction of the number of people who can be on-site at any one time. Safety is our number one priority and as a result we cannot and will not compromise the health and wellbeing of our workforce or the communities we work in. “Due to the ongoing impact of the pandemic and the effect that this has had on our industry, coupled with our priority to keep the communities where we work and our workforce safe the school will not be handed over in August. “We appreciate the frustration of the local community and would like to assure them that we share their desire for a high-quality school which will enhance attainment and benefit the local community for years to come.“The date for opening the new Dargavel Primary School will be announced shortly.”ENDS

1/5

Trustpilot

This is not a company to be trusted

This is not a company to be trusted. Profit before children!! This company took on a contract with Renfrewshire council to build a school within Dargavel village and have back tracked on their completion date causing confusion and anxiousness to parents and children about the temporary arrangements now in place for august. This company will attempt to claim that they have nothing to do with Robertson construction. They are the same company with the same board of directors headed up by Bill Robertson who should be ashamed!

Derrick · 11 June 2021 · Robertson Homes Bournmoor

Agent replied · 11 June 2024

Dargavel Primary School is being delivered by Robertson Construction for BAE Systems who in turn are delivering for Renfrewshire Council.Robertson Homes and Robertson Construction have no contractual links. Robertson Homes has no obligation in the delivery of the new school.Robertson Construction has released the following statement.A spokesperson for Robertson said:“We have been working with our customer BAE Systems to deliver the new Dargavel Primary School for Renfrewshire Council. “Many of the local community have expressed frustration at the building not being available for the new school term in August and while we understand their frustration, we remain committed to delivering a high-quality school for the community.“The start of the project was delayed as a result of the March 2020 lock down instructed by government to protect the community and workforce from COVID. Since starting the project, we have been complying with stringent safe operating procedures which are in place to protect both the workforce and the community. This has resulted in a reduction of the number of people who can be on-site at any one time. Safety is our number one priority and as a result we cannot and will not compromise the health and wellbeing of our workforce or the communities we work in. “Due to the ongoing impact of the pandemic and the effect that this has had on our industry, coupled with our priority to keep the communities where we work and our workforce safe the school will not be handed over in August. “We appreciate the frustration of the local community and would like to assure them that we share their desire for a high-quality school which will enhance attainment and benefit the local community for years to come.“The date for opening the new Dargavel Primary School will be announced shortly.”ENDS

1/5

Trustpilot

Robertson construction & Robertson…

Robertson construction & Robertson homes are both building within Dargavel Village in Central Scotland. They share the same board of directors & according to there website statements they were both founded by Bill Robertson (William George Robertson) of Elgin. Robertson construction have reversed on their commitment only 3 weeks ago to deliver a school (6 years in the planning) in time for the new school year. Their sister company Robertson Homes continues to build new homes in the area where there is now not adequate educational resources due to Robertson construction not delivering to their commitments. i do not recommend Robertson Homes as they are affiliated with their sister company who obviously can not deliver infrastructure in a timely and transparent manner.

Mrs · 11 June 2021 · Robertson Homes Bournmoor

Agent replied · 11 June 2024

Dargavel Primary School is being delivered by Robertson Construction for BAE Systems who in turn are delivering for Renfrewshire Council.Robertson Homes and Robertson Construction have no contractual links. Robertson Homes has no obligation in the delivery of the new school.Robertson Construction has released the following statement.A spokesperson for Robertson said:“We have been working with our customer BAE Systems to deliver the new Dargavel Primary School for Renfrewshire Council. “Many of the local community have expressed frustration at the building not being available for the new school term in August and while we understand their frustration, we remain committed to delivering a high-quality school for the community.“The start of the project was delayed as a result of the March 2020 lock down instructed by government to protect the community and workforce from COVID. Since starting the project, we have been complying with stringent safe operating procedures which are in place to protect both the workforce and the community. This has resulted in a reduction of the number of people who can be on-site at any one time. Safety is our number one priority and as a result we cannot and will not compromise the health and wellbeing of our workforce or the communities we work in. “Due to the ongoing impact of the pandemic and the effect that this has had on our industry, coupled with our priority to keep the communities where we work and our workforce safe the school will not be handed over in August. “We appreciate the frustration of the local community and would like to assure them that we share their desire for a high-quality school which will enhance attainment and benefit the local community for years to come.“The date for opening the new Dargavel Primary School will be announced shortly.”ENDS

1/5

Trustpilot

Should be a ZERO

Should be a ZERO. Do not trust Robertson Homes. They are building the new school at Dargavel and have massively lied to parents and the local authority about progress and completion dates. The school was due to open in August, two weeks ago the builder confirmed all was on track... only to completely turn around and say the build won’t be ready. We have heard rumours staff have walked out because of pay disputes. Do not trust this builder! They have let down 300 families.

Very · 11 June 2021 · Robertson Homes Bournmoor

Agent replied · 11 June 2024

Dargavel Primary School is being delivered by Robertson Construction for BAE Systems who in turn are delivering for Renfrewshire Council.Robertson Homes and Robertson Construction have no contractual links. Robertson Homes has no obligation in the delivery of the new school.Robertson Construction has released the following statement.A spokesperson for Robertson said:“We have been working with our customer BAE Systems to deliver the new Dargavel Primary School for Renfrewshire Council. “Many of the local community have expressed frustration at the building not being available for the new school term in August and while we understand their frustration, we remain committed to delivering a high-quality school for the community.“The start of the project was delayed as a result of the March 2020 lock down instructed by government to protect the community and workforce from COVID. Since starting the project, we have been complying with stringent safe operating procedures which are in place to protect both the workforce and the community. This has resulted in a reduction of the number of people who can be on-site at any one time. Safety is our number one priority and as a result we cannot and will not compromise the health and wellbeing of our workforce or the communities we work in. “Due to the ongoing impact of the pandemic and the effect that this has had on our industry, coupled with our priority to keep the communities where we work and our workforce safe the school will not be handed over in August. “We appreciate the frustration of the local community and would like to assure them that we share their desire for a high-quality school which will enhance attainment and benefit the local community for years to come.“The date for opening the new Dargavel Primary School will be announced shortly.”ENDS

1/5

Trustpilot

Robertson construction & Robertson…

Robertson construction & Robertson homes are both building within Dargavel Village in Central Scotland. They share the same board of directors & according to there website statements they were both founded by Bill Robertson (William George Robertson) of Elgin. Robertson homes are still managing to throw up homes however there will be no school for yo children to attend within the area due to Robertson construction being awarded the contract by BAE & Renfrewshire council to complete the build of the Dargavel primary school, this school is the only school being built in the area to educate the children of this development, The current local school are now erecting cabins to teach kids (it's like going back to the 70s). THREE weeks ago it was agreed that although the top floor of Dargavel primary school would be delayed to complete small jobs like painting etc. the bottom floor would safely open to all children in August 2021. Today I am reviewing Robertson homes as on the 7th of June it was conveyed to Bae that the school would in fact not be open on time & the reason behind this was construction workers walking off site for better paid jobs on other sites. The schools close in 13 days for the end of term and children & parents now do not know what to do for not only safety due to high numbers now being squashed into an already full school during CoVid restrictions (see we can use that excuse too) but also what is the best for our childrens education. My advice is don't touch Robertson Homes while they are failing at providing the basic infrastructure through there sister company.

Carol-Anne · 11 June 2021 · Robertson Homes Bournmoor

Agent replied · 11 June 2024

Dargavel Primary School is being delivered by Robertson Construction for BAE Systems who in turn are delivering for Renfrewshire Council.Robertson Homes and Robertson Construction have no contractual links. Robertson Homes has no obligation in the delivery of the new school.Robertson Construction has released the following statement.A spokesperson for Robertson said:“We have been working with our customer BAE Systems to deliver the new Dargavel Primary School for Renfrewshire Council. “Many of the local community have expressed frustration at the building not being available for the new school term in August and while we understand their frustration, we remain committed to delivering a high-quality school for the community.“The start of the project was delayed as a result of the March 2020 lock down instructed by government to protect the community and workforce from COVID. Since starting the project, we have been complying with stringent safe operating procedures which are in place to protect both the workforce and the community. This has resulted in a reduction of the number of people who can be on-site at any one time. Safety is our number one priority and as a result we cannot and will not compromise the health and wellbeing of our workforce or the communities we work in. “Due to the ongoing impact of the pandemic and the effect that this has had on our industry, coupled with our priority to keep the communities where we work and our workforce safe the school will not be handed over in August. “We appreciate the frustration of the local community and would like to assure them that we share their desire for a high-quality school which will enhance attainment and benefit the local community for years to come.“The date for opening the new Dargavel Primary School will be announced shortly.”ENDS

1/5

Trustpilot

Robertson Homes have put profits before…

Robertson Homes have put profits before children and cannot be trusted. They have failed to build Dargavel Primary on time as contractually agreed - between the space of two weeks the narrative changed from the whole school would be ready - to be school building would not at all be finished at all. The result of this means that hundreds of children will now need to try and squeeze into Bishopton Primary School is complete. This will be an overwhelming experience for the children, particularly be very high number of P1s. Robertson Homes need to rectify this situation immediately and open Dargavel School in August as was contractually agreed.Edit in reply to the below- I am interested to know how you are so aware of the situation at Dargavel Primary if you are not the company responsible for it? It does not seem right or correct that you should answer on behalf on them. I do not think you would reply on their behalf, therefore the only alternative explanation would be that Robertson Construction and Robertson Homes are the same company and therefore I shall not remove my review.

Kirstie · 11 June 2021 · Robertson Homes Bournmoor

Agent replied · 11 June 2024

Dargavel Primary School is being delivered by Robertson Construction for BAE Systems who in turn are delivering for Renfrewshire Council.Robertson Homes and Robertson Construction have no contractual links. Robertson Homes has no obligation in the delivery of the new school.Robertson Construction has released the following statement.A spokesperson for Robertson said:“We have been working with our customer BAE Systems to deliver the new Dargavel Primary School for Renfrewshire Council. “Many of the local community have expressed frustration at the building not being available for the new school term in August and while we understand their frustration, we remain committed to delivering a high-quality school for the community.“The start of the project was delayed as a result of the March 2020 lock down instructed by government to protect the community and workforce from COVID. Since starting the project, we have been complying with stringent safe operating procedures which are in place to protect both the workforce and the community. This has resulted in a reduction of the number of people who can be on-site at any one time. Safety is our number one priority and as a result we cannot and will not compromise the health and wellbeing of our workforce or the communities we work in. “Due to the ongoing impact of the pandemic and the effect that this has had on our industry, coupled with our priority to keep the communities where we work and our workforce safe the school will not be handed over in August. “We appreciate the frustration of the local community and would like to assure them that we share their desire for a high-quality school which will enhance attainment and benefit the local community for years to come.“The date for opening the new Dargavel Primary School will be announced shortly.”ENDS

1/5

Trustpilot

No commitment

Robertson Homes have not met their commitment to build Dargavel Primary School on time for August 2021.Edit in reply to the below: Could you direct me to where I could leave a negative response for Robertson Group, Education Sector?

Tthomas · 11 June 2021 · Robertson Homes Bournmoor

Agent replied · 11 June 2024

Dargavel Primary School is being delivered by Robertson Construction for BAE Systems who in turn are delivering for Renfrewshire Council.Robertson Homes and Robertson Construction have no contractual links. Robertson Homes has no obligation in the delivery of the new school.Robertson Construction has released the following statement.A spokesperson for Robertson said:“We have been working with our customer BAE Systems to deliver the new Dargavel Primary School for Renfrewshire Council. “Many of the local community have expressed frustration at the building not being available for the new school term in August and while we understand their frustration, we remain committed to delivering a high-quality school for the community.“The start of the project was delayed as a result of the March 2020 lock down instructed by government to protect the community and workforce from COVID. Since starting the project, we have been complying with stringent safe operating procedures which are in place to protect both the workforce and the community. This has resulted in a reduction of the number of people who can be on-site at any one time. Safety is our number one priority and as a result we cannot and will not compromise the health and wellbeing of our workforce or the communities we work in. “Due to the ongoing impact of the pandemic and the effect that this has had on our industry, coupled with our priority to keep the communities where we work and our workforce safe the school will not be handed over in August. “We appreciate the frustration of the local community and would like to assure them that we share their desire for a high-quality school which will enhance attainment and benefit the local community for years to come.“The date for opening the new Dargavel Primary School will be announced shortly.”ENDS

1/5

Trustpilot

Deplorable behaviour from Robertsons

Deplorable behaviour from Robertsons. Leaving hundreds of children without a school. What's worse is that they are doing absolutely nothing to rectify this. No representation from Robertsons has come forward to explain or apologise. Council confirming materials and resource is an issue, yet new houses are flying up daily. Sort your priorities out, Robertsons. Get the job finished. Putting profit before our children's education, mental health and general wellbeing is sickening. Make it happen!***Editing in response to Robertson's response*** You are all part of the same group and you clearly know all about it, so can you please explain why Robertson's only advised BAe/the council and hundreds of families on Monday 7th June (3 weeks before the end of term) that we would be without a school come August, if the pandemic is to blame? And why is this not affecting house builds? Why do you continue to prioritise house builds?

Carly · 11 June 2021 · Robertson Homes Bournmoor

Agent replied · 11 June 2024

Dargavel Primary School is being delivered by Robertson Construction for BAE Systems who in turn are delivering for Renfrewshire Council.Robertson Homes and Robertson Construction have no contractual links. Robertson Homes has no obligation in the delivery of the new school.Robertson Construction has released the following statement.A spokesperson for Robertson said:“We have been working with our customer BAE Systems to deliver the new Dargavel Primary School for Renfrewshire Council. “Many of the local community have expressed frustration at the building not being available for the new school term in August and while we understand their frustration, we remain committed to delivering a high-quality school for the community.“The start of the project was delayed as a result of the March 2020 lock down instructed by government to protect the community and workforce from COVID. Since starting the project, we have been complying with stringent safe operating procedures which are in place to protect both the workforce and the community. This has resulted in a reduction of the number of people who can be on-site at any one time. Safety is our number one priority and as a result we cannot and will not compromise the health and wellbeing of our workforce or the communities we work in. “Due to the ongoing impact of the pandemic and the effect that this has had on our industry, coupled with our priority to keep the communities where we work and our workforce safe the school will not be handed over in August. “We appreciate the frustration of the local community and would like to assure them that we share their desire for a high-quality school which will enhance attainment and benefit the local community for years to come.“The date for opening the new Dargavel Primary School will be announced shortly.”ENDS

1/5

Trustpilot

Abysmal company

Abysmal company. Responsible for the building of Dargavel Primary School. Have let down an entire community by a last minute announcement that the school will not be ready for completion in August 2021, despite assurances to the contrary only a matter of weeks ago. Daughter is due to start Primary 1 in a matter of months, and what should be an exciting time is now tainted with stress and uncertainty. Inexcusable.

Gillian · 10 June 2021 · Robertson Homes Bournmoor

Agent replied · 11 June 2024

Dargavel Primary School is being delivered by Robertson Construction for BAE Systems who in turn are delivering for Renfrewshire Council.Robertson Homes and Robertson Construction have no contractual links. Robertson Homes has no obligation in the delivery of the new school.Robertson Construction has released the following statement.A spokesperson for Robertson said:“We have been working with our customer BAE Systems to deliver the new Dargavel Primary School for Renfrewshire Council. “Many of the local community have expressed frustration at the building not being available for the new school term in August and while we understand their frustration, we remain committed to delivering a high-quality school for the community.“The start of the project was delayed as a result of the March 2020 lock down instructed by government to protect the community and workforce from COVID. Since starting the project, we have been complying with stringent safe operating procedures which are in place to protect both the workforce and the community. This has resulted in a reduction of the number of people who can be on-site at any one time. Safety is our number one priority and as a result we cannot and will not compromise the health and wellbeing of our workforce or the communities we work in. “Due to the ongoing impact of the pandemic and the effect that this has had on our industry, coupled with our priority to keep the communities where we work and our workforce safe the school will not be handed over in August. “We appreciate the frustration of the local community and would like to assure them that we share their desire for a high-quality school which will enhance attainment and benefit the local community for years to come.“The date for opening the new Dargavel Primary School will be announced shortly.”ENDS

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Questions about Robertson Homes

Which Robertson Homes office has the most reviews?

Dunbar has the most, with 461 reviews rated 3.3 out of 5, followed by Bilston with 455.

Where are the Robertson Homes offices?

The four Robertson Homes offices, by town:

  • Billingham: Burn Avenue, Wynyard, Billingham, TS22 5UP
  • Bilston: Rosslynlee, Roslin, Bilston, EH25 9QF
  • Bournmoor: Bowes Gate Drive, Lambton Park, Bournmoor, DH3 4DS
  • Dunbar: Queens Road, Off A1087, Dunbar, EH42 1ZX

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