Trusted Agent profile

Robert Cooper & Co estate agents in Hillingdon

4.6

★★★★★ Excellent

376 reviews across 2 offices and 2 platforms

Robert Cooper & Co has two offices, all in Hillingdon. Together they have 376 reviews on two platforms, rated 4.6 out of 5 overall.

Google logo

4.6 / 5

363

Reviews on Google

All 2 offices

Trustpilot logo

13

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Our offices

Robert Cooper & Co's two offices, most reviewed first. Each has its own page.

Latest reviews from every Robert Cooper & Co office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Google

Completely unprofessional, useless as they can’t even get the details right on the property listing. Got bullied first as they threatened they had exclusivity when in fact it had expired & threatened me to pay the agent fees. Then had to provide evidence saying there is no exclusivity .. not even an apology but they changed the service % fees. They changed the service fees % agreed after finding a prospective tenant. In business trust is important which they don’t have. Refrain from this letting agent both landlords & tenants.

Cyberk · 26 October 2023 · Robert Cooper & Co Hillingdon (534 Victoria Road)

5/5

Google

Absolutely top service, great staff and excellent service throughout the process. Thank you RobertCooper team (Eastcote & Ruislip), Clark, George, and Armaan in particular.

Gabriel · 24 October 2023 · Robert Cooper & Co Hillingdon (202 Field End Road)

5/5

Google

Everything was done on time, explained clearly and I was kept informed at every stage. Thank you Samantha and Rohaan for being so professional and friendly and always on hand to assist when needed. Shame there's only 5 stars available you certainly deserve more.

Dragos · 24 October 2023 · Robert Cooper & Co Hillingdon (202 Field End Road)

5/5

Google

I rented a property through Robert Cooper Eastcote recently. I found them professional and they delivered what was promised. No hesitation in recommending them.

Nilesh · 24 October 2023 · Robert Cooper & Co Hillingdon (202 Field End Road)

1/5

Google

Trying to get hold of someone from lettings department for 6 days. Called every day, they've asked for my details each time and told me someone will get back to me, which never happened. When confronted the lady told me they are extremely busy. Asked her if they have a 5 day backlog and she just repeated herself saying they are very busy.

Mihai · 24 October 2023 · Robert Cooper & Co Hillingdon (202 Field End Road)

5/5

Google

Tamara, Natasha and Samantha made the whole lettings process run as smoothly as possible. Great communication and always on hand to assist where needed. They're always so friendly and professional. I would have no hesitation in recommending them to anyone!

Devan · 24 October 2023 · Robert Cooper & Co Hillingdon (202 Field End Road)

1/5

Google

Dear Robert Cooperson , It is so disgusting what the lettings team doing I been calling for the Nibthwait house for days and all the times the lettings team been so busy that they couldn’t answer. Finally when I have managed to speak to a lady then she have taken my details and then I have asked about the pets and she said she will check with the landlord and get back to me what never happened this was on Friday. Today as Monday the property no longer available… I don’t know what professionals does this job but is just disgusting!

Varga · 24 October 2023 · Robert Cooper & Co Hillingdon (202 Field End Road)

1/5

Google

Mighty glad to see the back of them - a brief but awful sales experience with Clarke Pursey at the Eastcote branch. 👎 Clarke’s pre-sales patter bore zero resemblance to reality. The so-called ‘exclusive waiting list’ of committed buyers for our very popular street was in reality a gaggle of uninformed bargain hunters. His so-called ‘team’ of negotiators were more interested in personal gain than in sharing sales info with their colleagues & getting the best deal for us. Time & again staff failed to share important info we’d provided - info that made our property & circumstances very appealing to buyers. But above all - we became so alarmed by the viewing chaos (over 30 x 15min contiguous viewings for a substantial home - before our house was even on the market), that we had to quickly warn our neighbours - one of whom promptly offered to buy the house! So in the end Clarke & co. shot themselves in the foot - they lost their commission due to their own unprofessional & self-serving conduct.

DandD · 24 October 2023 · Robert Cooper & Co Hillingdon (202 Field End Road)

5/5

Google

The rental team have been fantastic. Professionally and efficiently found me the best fit tenants and completed all required steps to ensure a smooth transition. Very friendly and efficient staff. Would recommend to my friends and family.

Shilpa · 24 October 2023 · Robert Cooper & Co Hillingdon (202 Field End Road)

5/5

Google

Thank you to Clarke and George for helping me with a quick sale of our house and purchase of another within a few months. Their service was great from start to finish, always keeping me up to date with the process. Thank you both so much!

Vish · 24 October 2023 · Robert Cooper & Co Hillingdon (202 Field End Road)

5/5

Google

Robert Cooper have been brilliant throughout my hiuse selling journey. Armaan kept me updated daily and sorted out any issues quickly and efficiently. I would like to thank him and all the team including Clarke who all handled the transaction smoothly

Sarah · 24 October 2023 · Robert Cooper & Co Hillingdon (202 Field End Road)

5/5

Google

Excellent throughout the whole process. It was a more tricky sale than the norm as it involved negotiating times and dates with two tenants. Having attempting to sell with a bigger agent a year ago, which resulted in a poorly organised shambles I was really pleased with the detail and care taken. I have no hesitation in recommending Clarke and his team

Alan · 24 October 2023 · Robert Cooper & Co Hillingdon (202 Field End Road)

5/5

Google

Brilliant, just Brilliant !! I cannot praise Robert Cooper enough for their help. Everyone we have dealt with have been amazingly professional and have found answers to any problems we have encountered, from needing gardener's or house clearance specialists to roof repairers. The sale of the property was efficient and supported with constant communication, we always knew what was happening. I believe that both buyers and sellers were guided through the sale in as stress free way as possible, never an easy task given all the complications and different moving cogs involved. Armaan was faultless in his role and deserves the highest praise, although everybody we dealt through was also fantastic in their genuine need to help. Five stars really isn't enough, I'd give them ten.

Ian · 24 October 2023 · Robert Cooper & Co Hillingdon (202 Field End Road)

5/5

Google

I have just sold my Fathers property with Robert Cooper following his passing. Obviously this was a difficult time for me and as I was doing this alone Robert Cooper became a bit of a second family for a while! The sale went smoothly and everything was explained to me throughout the process with proffessional and realistic advice from both Josephine and Clarke. A huge thank you to all at Robert Cooperx

Sarah · 24 October 2023 · Robert Cooper & Co Hillingdon (202 Field End Road)

5/5

Google

If you are thinking of selling your property we highly recommend using Robert Cooper services especially “Clarke Pusey” who made the whole process seamless. Clarke is extremely professional, knowledgable and showed excellent customer care! WeI can’t “thank him enough” and would welcome him into our new home at any time (ideally leaving his football Spurs shirt at home). Thank you!

Simon · 24 October 2023 · Robert Cooper & Co Hillingdon (202 Field End Road)

5/5

Google

Review as a buyer: Our dealings with Robert Cooper weren't by choice as we were buying one of their client's houses, yet we were treated impeccably from the start of the process. From the moment our offer was accepted, they were proactive, professional and beyond helpful with driving our purchase to completion. Without them going above and beyond, the process would have been entirely painful given a few complications towards the end. Thank you in particular to Clarke Pursey for everything you've done to get us over the line. And to top it off, a beautiful house warming gift. It's truly appreciated. P.s. your 360 virtual tour has been a god send in truly representing the house and planning for new furniture and cosmetic changes!

Rikhil · 24 October 2023 · Robert Cooper & Co Hillingdon (202 Field End Road)

5/5

Google

My property was recently let by Robert Cooper. I decided to move to a local estate agent in the hope that I would receive a more personal service. I have not been disappointed, the service has been fantastic from start to finish. Rohaan was professional, attentive, and very responsive right from the start. Nothing was too much trouble and I appreciated the advice and support he provided in getting the right tenants. Tamara was able to get the referencing and contract in place very quickly, answering any questions I had along the way. I have been so impressed that I have already introduced them to a family member.

Rita · 24 October 2023 · Robert Cooper & Co Hillingdon (202 Field End Road)

5/5

Google

Having worked in the conveyancing industry myself for many years, I have yet to deal with any firm of estate agents who are as professional, conscientious and friendly as Robert Cooper. We marketed our property back in January and Clarke Pursey secured a buyer for us very quickly. Unfortunately, that transaction fell through and Clarke and his team immediately re-marketed our property and successfully secured another buyer within weeks. George, Armaan and Clarke have been exceptional - always corresponding with me by email and telephone, providing updates and managing the entire process (albeit stressful) with understanding and ease. I cannot recommend these guys highly enough! If you want your sale/purchase dealt with by a team who treat you like you are their only customer(!) Robert Cooper (Eastcote) is the place to go!

Kelly · 24 October 2023 · Robert Cooper & Co Hillingdon (202 Field End Road)

5/5

Google

We tried a lot of estate agents at different agencies, but I'm glad we landed with Clarke at Robert Cooper. He really knows his stuff. The professionalism, drive and realistic advice was the major driver to selling our property. Especially in the current economic climate, there was times where we thought about coming of the market, but having Clarke and his team gave us the reassurance we needed - and that faith paid off. Always hard selling a property, at any time - is it the right time? But the teams knowledge, support and experience was invaluable. Thank you Clarke and Team for all your support up until the very end.

Geethan · 24 October 2023 · Robert Cooper & Co Hillingdon (202 Field End Road)

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Robert Cooper & Co

Which Robert Cooper & Co office has the most reviews?

Hillingdon (202 Field End Road) has the most, with 253 reviews rated 4.7 out of 5, followed by Hillingdon (534 Victoria Road) with 136.

Where are the Robert Cooper & Co offices?

The two Robert Cooper & Co offices, by town:

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent