5/5
GoogleI was very happy with the helpful team from River Homes particularly Sue who was always available to answer queries and showed understanding if there were problems.
Trusted Agent profile
RiverHomes estate agents in London
★★★★★
323 reviews across 2 offices and 2 platforms
RiverHomes has two offices, all in London. Together they have 323 reviews on two platforms, rated 4.9 out of 5 overall.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Our offices
RiverHomes's two offices, most reviewed first. Each has its own page.
Latest reviews from every RiverHomes office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleGreat service! Friendly team always available when we had requests to access the property. Sue was always very helpful.
5/5
GoogleIn a challenging market Francis accurately valued our property and River Homes found us a buyer who completed last week. Hooray.
5/5
GoogleTamir recently helped my wife and I move into a boat house on the Thames near Kingston. The viewing and contract negotiations were swift and uncomplicated, I would have no hesitation in recommending Tamir.
5/5
GoogleAs a tenant moving into a new property, I found Riverhomes very helpful. Beth, the office manager, consistently went above and beyond to make sure that my move was as smooth as possible.
5/5
GoogleSue Day was wonderful when we sold our house this summer. She was professional, helpful, friendly and always did what she said she would do. Everyone happy! Lucy Trench and Robert Collingwood
5/5
GoogleRiverhomes Chiswick were fantastic. In a very difficult market, they worked incredibly hard to secure the sale of our house. There were setbacks and difficulties, but they remained upbeat and supportive throughout. And got us a great sale. I'd recommend Riverhomes highly. And wish to thank Francis, Phillip, and all at Chiswick for their hard work.
5/5
GoogleWhat a fantastic team at Riverhomes! Sue, Phillip and Beth have genuinely been so helpful throughout the process. They are friendly, knowledgeable and professional. I would happily recommend their services.
5/5
GoogleRiver homes and in particular Annabel have been a real pleasure to deal with; professional, prompt and precise in their attention to detail. I’ve moved on from the property which was managed by them but I hope I’m lucky enough to get such great service again in the future. Thanks Riverhomes!
5/5
GoogleI have no hesitation in recommending Riverhomes. We chose to sell our house exclusively through Riverhomes and never regretted the decision or disappointed by the service. They were professional, polite, sensitive, helpful and efficient. Thank you to Phillip, Tamir and the rest of the team.
5/5
GoogleI have been both a tenant and a home buyer though riverhomes and highly recommend. Most recently purchasing our first home in the UK. Our agent, Tamir Gotfried, was extremely helpful, reliable and was always would answer any question we had. Along with Tamir, Phillip Cannon has also been on hand to answer any questions and work with the seller and seller’s solicitor to keep the process moving smoothly.
5/5
GoogleHave been using the Lettings service as a landlord for about 3 years and have to thank Riverhomes and their staff for looking after both me and my property during that time - a very reliable and professional service. Can't thank them enough. In particular I would like to thank Annabel and Sara for putting up with me and dealing with the usual letting issues that arise - much appreciated.
5/5
GoogleWe received a great service from Sue at Riverview homes. Sue helped us to find a suitable buyer after limited success with another agent and I think the knowledge and understanding of the particular area we were based was a key factor. Sue is both professional and friendly and this also helped to take some of the stress away from moving house! Thank you Sue and the team at Riverview Chiswick.
5/5
GoogleI have dealt with Riverhomes over a period of 3 years and found the entire team nothing but professional, helpful and understanding. When I was searching for a property Phillip and Sue from the Chiswick office took a lot of time to show me many different property's and understand my specific needs. Once I had settle on an apartment they continued to engage both me and the landlord to ensure that everything was set up for my moving in which was a smooth process thanks to the efforts they had put in. This was a long tenancy so I naturally had dealings with the property management team on several occasions. Annabel and Sarah managed any issues I had with the apartment quickly and efficiently, these included all the normal annual checks and some standout issues such as heating and plumbing problems. I never had to chase, communication was clear and efficient and that was very important to me. The works were always carried out on time and to plan, the team would then always follow up to check the work was satisfactory. When it came time to end my tenancy, again the team of Erin and Annabel managed my transition in an incredibly professional manner but most importantly they regularly demonstrated care for me and my small children. There was occasions where I would honestly say they went far beyond what could be expected from a property management agency and showed a patience that was both unexpected and very welcome. I faced some challenges, personally, around my departure but Annabel supported me through them in a way that really helped me. In short, I wouldn't hesitate to recommend Riverhomes as a letting agent or a property management company. The fact they are a family business themselves translates through to their teams who really do go the extra mile to manage the balance between tenants and landlords needs. Personally, I've found this both helpful and refreshing.
5/5
GoogleMy partner and I have had a really good experience with Riverhomes. Sue was brilliant when we were sorting out the tenancy - really helpful and patient. She went the extra mile to help us get all our references sorted. Once we were in Beth helped us with the inventory etc and I was impressed with how promptly all our queries were dealt with. Moving can be such a stressful experience but the team at Riverhomes really helped it to all go smoothly. We’re a week into our tenancy now and already it feels like home. Plus we get to live near a lovely stretch of the Thames. A win all round!
5/5
GoogleAs a Landlord I have been with Riverhomes for over 15 years. They have always been very knowledgeable and effective. They have always found me quality tenants quickly and efficiently I have no hesitation in recommending the team. I recently rented my flat out through the Chiswick office and was very impressed with all the people working via office Sue, Beth, Phil, Sara and Annabel. After a long tenancy, the flat required some work and totally redecorating. The property management team and specifically Annabel did an excellent job coordinated the whole works from quote’s to overseeing the actual work. They have access to good quality contractors whom did an excellent job and resulted in a much improved the flat. I highly recommend Riverhomes as a quality estate agents
5/5
GoogleWow! First to see offered and Caroline and Ines worked so hard! Only 3 days between accepting offer and move-in date! Wow again.
5/5
GoogleVery proactive and helpful service. Riverhomes were right on the case when my last tenant left and managed to get me a new tenant w no gap. I don't care for their new online system but when I objected to using it, the Riverhomes office were immediately helpful in getting my paperwork done without that particular hassle. I have used Riverhomes for several years now and I hve no complaints Helen
5/5
GoogleI would like to thank Caroline and Ines for their concerted efforts and professionalism. I moved to London a week ago with friends and they worked tirelessly to get all the paperwork sorted and turned around in only a couple of days. Lovely people and absolute troopers! Thanks to both of you, we really are appreciative of all you've done.
4/5
GoogleIan and Caroline were very helpful and made the sale run very smoothly. They trod a difficult line between acting as my agent and getting establishing a realistic price in the current climate. They were both very attentive right through to completion and hand over.
5/5
GoogleThank you very much to Riverhomes and Especially Caroline. The time in my life around my move was very stressful and Caroline calmly and kindly helped me with everything. She went above and beyond for us to ensure all was perfect ahead of the move! Trustworthy and professional. Sending many thanks and would thoroughly recommend renting through Caroline & Riverhomes to anyone.
5/5
GoogleCaroline in particular worked very hard to make my sale go as smoothly as possible. While warm and friendly, she was also completely professional from beginning to end, and I would like to thank her especially for her patience and guidance through the process. I would also like to thank Ian and Ines, forever helpful. I highly recommend this company
5/5
GoogleMy wife and I needed a new place to live and it just so happened Caroline had a listing on a nice place by the river in Battersea. I called the office and that very morning we saw a super flat that was perfect for us. Caroline and her super team helped us every step of the way to secure our flat. We were never left not knowing the progress of our new flat! Thanks Caroline, thanks to your team, and thanks River Homes for a stress free and pleasant experience! Some people say estate agents are underhanded and untrustworthy...they sure haven't met Caroline and her team She's the opposite, instilling trust and understanding! Highly recommend this company!
5/5
TrustpilotHighly Recommend
I have dealt with Riverhomes over a period of 3 years and found the entire team nothing but professional, helpful and understanding. When I was searching for a property Phillip and Sue from the Chiswick office took a lot of time to show me many different property's and understand my specific needs. Once I had settle on an apartment they continued to engage both me and the landlord to ensure that everything was set up for my moving in which was a smooth process thanks to the efforts they had put in.This was a long tenancy so I naturally had dealings with the property management team on several occasions. Annabel and Sarah managed any issues I had with the apartment quickly and efficiently, these included all the normal annual checks and some standout issues such as heating and plumbing problems. I never had to chase, communication was clear and efficient and that was very important to me. The works were always carried out on time and to plan, the team would then always follow up to check the work was satisfactory. When it came time to end my tenancy, again the team of Erin and Annabel managed my transition in an incredibly professional manner but most importantly they regularly demonstrated care for me and my small children. There was occasions where I would honestly say they went far beyond what could be expected from a property management agency and showed a patience that was both unexpected and very welcome. I faced some challenges, personally, around my departure but Annabel supported me through them in a way that really helped me.In short, I wouldn't hesitate to recommend Riverhomes as a letting agent or a property management company. The fact they are a family business themselves translates through to their teams who really do go the extra mile to manage the balance between tenants and landlords needs. Personally, I've found this both helpful and refreshing.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about RiverHomes
Which RiverHomes office has the most reviews?
London (28 Thames Road) has the most, with 269 reviews rated 4.9 out of 5, followed by London (1-3 Lower Richmond Road) with 192.
Where are the RiverHomes offices?
The two RiverHomes offices, by town:
- London (1-3 Lower Richmond Road): 1-3 Lower Richmond Road, London, SW15 1EJ
- London (28 Thames Road): 28 Thames Road, London, W4 3RJ
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
