Trusted Agent profile
★★★★★
323 reviews across 2 offices and 2 platforms
RiverHomes has two offices, all in London. Together they have 323 reviews on two platforms, rated 4.9 out of 5 overall.
185
Reviews on Google
All 2 offices
138
Reviews on Trustpilot
Business-wide
RiverHomes's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFrom the outset River Homes agents exceeded my expectations. Henry Day in particular was outstanding. Given a very tight deadline Henry understood my needs and could not have been more professional nor indeed helpful. Jan Lancaster and Ian Tichener were also of great assistance. What a great Company to deal with. Klaus
5/5
GoogleRiver Homes people are great. The whole process of renting our Houseboat through them has been a bliss. The property management team is professional and responsive, they always try their best to help us. I would definitely recommend them.
5/5
GoogleWe received a fantastic service from Sue at River Homes. Friendly and professional, Sue listened to our rental requirements and found us the perfect property within our budget. Would highly recommend
5/5
GoogleRiverhomes has been managing my property (to let) for a long time now, but I strongly recommend this company, having used another agent nearby. South West Office (Putney) staff has been so great, Nicola is very pleasant to deal with, always very helpful with professional advise. Their Property Management Team is also very good, especially Annabel - who is a real professional - she understands both tenant and landlord, and only gives honest but very precise and helpful advise at all times. I absolutely adore her service. Also dealt with other members of Riverhomes, but they are all very good. My 100% Full marks for Riverhomes.
5/5
GoogleWas looking for a rental in London and looked at several apartments. Sue Day from River homes was great. She showed me a couple of properties, one of which had come on the market the previous day. At the end of the day I wanted to revisit one of the shortlisted properties and Sue came back late in the afternoon to show it to me again. She has been really pro active in all her dealings with respect to follow up calls/emails/queries. Brilliant follow through. Would definitely work with her again!
5/5
GoogleRiverhomes is a friendly and highly professional agency. They really do care for the tenants and want to make sure the service provided is the best out there. If you are looking for a beautiful property in a wonderful location, this nice agency is the perfect option for you. Working with Nigel, Nicola, Erin and Annabel was an indeed pleasure and I only have good things to say!
5/5
GoogleExpert professional service from River Homes. Grahame, I thank you very much and your team for taking the stress of finding suitable new tenants for my apartment when previous tenants wanted to leave earlier than planned contract. The process was smooth, hassles free and well managed in a short time. I happily recommend your service and team to both Landlords and tenants a like.
1/5
GoogleI didn't hate it but I didn't totally like it either
1/5
GoogleAn experienced agent sold the service and was promptly replaced by a much less experienced agent. Disappointing but not that surprising. Eventually they delivered a buyer after much longer than confidently asserted up front and significantly below asking. Again, disappointing but not that surprising. Then when the buyer fell away after exchange but before completion, they demanded their full fee despite the fact I only received the 10% deposit. No negotiation. No recognition that this was poor result for their client. Just smug reliance on weasel words in an ambiguous contract. They fulfilled all the worst pre conceptions of estate agents. Avoid like the plague.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London (28 Thames Road) has the most, with 269 reviews rated 4.9 out of 5, followed by London (1-3 Lower Richmond Road) with 192.
The two RiverHomes offices, by town:
