Trusted Agent profile

RiverHomes reviews

4.9

★★★★★ Excellent

269 reviews across 2 platforms

28 Thames Road, London W4 3RJ

RiverHomes's London office at 28 Thames Road is rated 4.9 out of 5 across 269 reviews on two platforms, including 131 Google reviews rated 4.9. Checked 9 October 2026.

Google logo

4.9 / 5

131

Reviews on Google

This office

Trustpilot logo

138

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the London office, from every platform, shown as written. First names only.

5/5

Trustpilot

Riverhomes have been fab!

Riverhomes have been fab in helping us find our rented property. Consistent and quick to help with queries. On hand to make the process less stressful as possible. Sue, Jack & Liana were amazing . And the Property Management Team led by Sarah, Sara and Annabelle have been exemplary in making our stay at the rented property as comfortable as possible. Always reachable to offer support and deal with any emergencies efficiently and promptly. No complaint, however small, went unheeded. They had incredibly reliable and professional workmen to sort specific jobs.

Michele · 5 June 2026

5/5

Trustpilot

Francis Stickney at RiverHomes

Francis Stickney at RiverHomes has been extremely helpful in selling the house of an elderly deceased relative. He was enthusiastic about the property, conducted many viewings and had great local knowledge. The sale was completed swiftly and Francis was always willing to provide assistance on other things concerning the property.

David · 21 July 2026

5/5

Trustpilot

Highly recommend River Homes

Highly recommend River Homes. Sue & Francis and the whole team could not have done more to sell my house. They were helpful, efficient, honest and generally lovely to deal with. I always had the sense that they had my best interests at heart and were quietly working away behind the scenes, making sure things happened. Most importantly, they held my hand and smoothed the ride when things got a bit bumpy. Thank you very much!

Ania · 16 October 2025

4/5

Trustpilot

Great experience

We had a great experience with Riverhomes renting a boat through them. Communication between us was great and would get back to us almost immediately. A special mention to Sarah, Sara and Annabel for being so helpful and making our time on board a really pleasant one.

Sean · 4 June 2026

5/5

Google

Francis, Tamir and the team were brilliant! Francis had kept in touch with us over the years - but not in a pushy way, just a phone call every now and then to see how we were and whether we had any plans to move. So when the time came to sell he was the only person we called. The sale went through very smoothly because the team were friendly, professional and really efficient. It was a delight to work with them. Thank you!

Claire · 23 February 2025

5/5

Google

Can not speak about these guys highly enough! Especially Liana, Sue & Phillip who have not only found me a home I'm super excited about and will bring on a total lifestyle change for the better, they've made all the lead up / check in / move in feel so organised and handled. Thank you!

Audrey · 9 October 2025

4/5

Trustpilot

I would highly recommend RiverHomes for…

I would highly recommend RiverHomes for their professional and friendly service. As a tenant, the process was smooth and stress-free, thanks to the efficient help from Tamir and Liana, who went above and beyond. Sara and Annabel were also excellent, responding promptly to concerns, and Caroline made the buying experience enjoyable and swift. However, be cautious about the terms and ensure clarity in agreements to avoid unexpected fees. Overall, RiverHomes provides dedicated service, but always double-check contract details.

Wenzel · 4 December 2024

5/5

Trustpilot

Best in the business

River Homes is best in class as an estate agency. I rented a property through them for 3 years and any query was dealt with promptly. Every member of the team o dealt with over the course of my tenancy were friendly, kind and most helpful.

Claire · 3 October 2025

5/5

Google

River Homes were remarkably responsive, effective and proactive, right from in an initial prompt visit for preliminary valuation from Phillip through to Tamir’s concentrated efforts to secure multiple viewings and offers. The sale for full asking price was achieved within a couple of weeks and Tamir continued to assist as conveyancing progressed to completion just two months later. I wouldn’t hesitate to recommend using the RiverHomes team.

Caroline · 18 December 2024

5/5

Google

Francis and the team are just brilliant!! Can't thank them enough. We sold our property on the Chiswick Mall. We will now be instructing in the near future RiverHomes to manage our London rental properties. Once you find a supplier of a trade / service that does a job like this for you. You don't go elsewhere. Thank you Francis and everyone at RiverHomes!

Daniel · 18 November 2024

5/5

Google

I would highly recommend River Homes. As a renter the process was stress free and straightforward, and Tamir was on hand to answer all our questions and help us move quickly. Thanks to both Tamir and Liana for going above and beyond - it’s very much appreciated!

K · 16 April 2025

5/5

Trustpilot

Highly recommended agency!

We had a very positive experience with River Home renting a house. First of all, Sue helped us find the lovely property, and effectively negotiated a flexible tenancy with the landlord for us. During the tenancy, Sara & Annabel were very kind and professional and helped us sort out any issues. Finally, at the end of the rental agreement, Sue & Tamir assisted us with paperwork & logistics. What is different from the other agencies we dealt with is their personal approach - they took into account our specific needs while supporting us in a friendly and professional way. A highly recommended agency!

Anonymous · 24 February 2023

5/5

Google

We bought our home through Francis at River Homes and he was superb. Helpful at every stage of the process, shared his local knowledge, was always frank about any challenges that we would encounter, and even introduced us to the local community. Couldn’t recommend him and River Homes highly enough.

James · 9 April 2026

5/5

Google

The highest level estate agency experience! Tamir was impressive from the moment we met him on our first viewing and was exceptionally professional throughout the process. He proactively managed the process and kept us updated throughout. Anya and the office team were also incredibly helpful. Thank you team!

Esther · 18 December 2024

5/5

Google

London estate agents can be a challenging bunch to deal with .... not the case with RiverHomes who were pleasant, professional and responsive throughout a smooth purchase, maintaining good relationships with both ourselves as buyers and the vendors. Couldn't recommend Francis and the team any higher.

Mick · 18 December 2024

5/5

Google

We recently sold our house in the Chiswick Mall area through RiverHomes and cannot recommend them highly enough. Francis Stickley is by far the best estate agent we have ever dealt with. He is highly experienced, professional and knowledgeable of the Hammersmith/Chiswick riverside area. Throughout the process, Francis was attentive, responsive and honest with his advice and guidance - we cannot recommend him highly enough. If you are looking to sell your home in the Hammersmith/Chiswick riverside area, choose RiverHomes - they are genuinely specialists in this location and provide a personal service that you won’t get from the larger high street estate agents.PositiveProfessionalism

Elinor · 25 August 2022

5/5

Trustpilot

Great service

We have been through a protracted negotiation on a property, delayed entirely by HMRC’s Probate Office. For various reasons we did not ultimately complete the transaction. However, from start to finish, Caroline has been absolutely superb. Endlessly patient with both parties, highly efficient, charming and always willing to attend the property. We also dealt with Nick and we would not hesitate to recommend River Homes.

JB · 1 November 2023

5/5

Trustpilot

Excellent team

Excellent team, thanks to whom we managed to complete pretty much stress free and a lot quicker than we expected. Special thanks to Caroline D. for convincing the sellers to choose us over another offer they had, recommending solicitors that proved to be excellent (we were hesitant to use them at first, but it turned out to be one of the best decisions) and chasing where appropriate to help us get over the line as quickly as possible. Her experience and responsiveness from start to finish made a big difference.

Kiran · 6 July 2022

5/5

Trustpilot

Caroline Davidson

Caroline Davidson, Senior Consultant, provided the BEST experience I could possibly imagine with an estate agency recently when helping my son to find a flat. He was working two jobs with little time to do other than an internet search which left me to do the leg work. Having looked at 27 flats, losing out on 4 to higher bids, we were hugely frustrated. Then along came an opportunity at Nine Elms which Caroline managed so brilliantly. We looked, we offered and we signed in what was surely less than 5 working days all due to Caroline’s efficiency. She is professionalism personified. In fact the entire office on Lower Richmond Rd provided every detail we could need. If only I had gone to her first! I will surely recommend Caroline to my friends and will certainly ring her in future if required.

Celeste · 24 June 2022

5/5

Trustpilot

Successful sale and great support

We engaged River Homes so that our house would be visible to as many potential buyers as possible, who were looking for a riverside house but might not have been aware of our local area. We found all of their folk excellent to work with - Francis, Sue, Jonny, Tamir, Erin, and David.

Alison · 23 January 2026

5/5

Trustpilot

River Homes, Francis Stickney

We bought our home through Francis at River Homes and he was superb. Helpful at every stage of the process, shared his local knowledge, was always frank about any challenges that we would encounter, and even introduced us to the local community.

James · 2 April 2026

5/5

Trustpilot

Very happy with property management team

I’ve been extremely pleased with the property management service provided by River Homes over the nine years they have managed my property in West London while I was living abroad.

Gilles · 26 June 2026

5/5

Trustpilot

Thank you Caroline Davidson!

Thank you Caroline Davidson for the smoothest most enjoyable experience. From the moment we met she understood what I was looking for and we found the perfect vessel on the same day. The exchange and completion was swift and I was in excellent hands. Caroline made me feel confident throughout. Highly recommend !!!

Caroline · 15 April 2024

5/5

Trustpilot

Best agency so far!

Caroline is very responsive with all our inquiries. Very helpful even after moving in to the property. Best agent and agency we’ve had so far. Caroline and Ines made sure to do everything in a timely manner. They took care of everything even the registration to council and electricity 👌we literally just had to move in to the property. Very impressive.

LD · 16 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read RiverHomes's Google reviews

Questions about RiverHomes

How many reviews does RiverHomes have?

RiverHomes's London office has 269 reviews across two platforms: 131 on Google, 138 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.

What is RiverHomes's rating?

RiverHomes is rated 4.9 out of 5 across all 269 reviews, and 4.9 out of 5 on Google from 131 reviews, checked 9 October 2026.

Where is RiverHomes's London office?

RiverHomes, 28 Thames Road, London W4 3RJ.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.