RiverHomes reviews

★★★★★ 5/5

Trustpilot

Riverhomes have been fab!

Riverhomes have been fab in helping us find our rented property. Consistent and quick to help with queries. On hand to make the process less stressful as possible. Sue, Jack & Liana were amazing . And the Property Management Team led by Sarah, Sara and Annabelle have been exemplary in making our stay at the rented property as comfortable as possible. Always reachable to offer support and deal with any emergencies efficiently and promptly. No complaint, however small, went unheeded. They had incredibly reliable and professional workmen to sort specific jobs.

Michele · 5 June 2026

★★★★★ 5/5

Trustpilot

Francis Stickney at RiverHomes

Francis Stickney at RiverHomes has been extremely helpful in selling the house of an elderly deceased relative. He was enthusiastic about the property, conducted many viewings and had great local knowledge. The sale was completed swiftly and Francis was always willing to provide assistance on other things concerning the property.

David · 21 July 2026

★★★★★ 5/5

Trustpilot

Highly recommend River Homes

Highly recommend River Homes. Sue & Francis and the whole team could not have done more to sell my house. They were helpful, efficient, honest and generally lovely to deal with. I always had the sense that they had my best interests at heart and were quietly working away behind the scenes, making sure things happened. Most importantly, they held my hand and smoothed the ride when things got a bit bumpy. Thank you very much!

Ania · 16 October 2025

★★★★★ 4/5

Trustpilot

Great experience

We had a great experience with Riverhomes renting a boat through them. Communication between us was great and would get back to us almost immediately. A special mention to Sarah, Sara and Annabel for being so helpful and making our time on board a really pleasant one.

Sean · 4 June 2026

★★★★★ 4/5

Trustpilot

I would highly recommend RiverHomes for…

I would highly recommend RiverHomes for their professional and friendly service. As a tenant, the process was smooth and stress-free, thanks to the efficient help from Tamir and Liana, who went above and beyond. Sara and Annabel were also excellent, responding promptly to concerns, and Caroline made the buying experience enjoyable and swift. However, be cautious about the terms and ensure clarity in agreements to avoid unexpected fees. Overall, RiverHomes provides dedicated service, but always double-check contract details.

Wenzel · 4 December 2024

★★★★★ 5/5

Trustpilot

Best in the business

River Homes is best in class as an estate agency. I rented a property through them for 3 years and any query was dealt with promptly. Every member of the team o dealt with over the course of my tenancy were friendly, kind and most helpful.

Claire · 3 October 2025

★★★★★ 5/5

Google

Fantastic letting agency, specialising in very special homes along the river - really great service from beginning to end with Leanna, going above and beyond over the Christmas break (despite the agency being closed!) to help us get through the referencing process and get moved in within a couple of weeks. Thank you so much, highly recommended (and I’ve met with a lot of lettings agents and had some very mixed experiences so that doesn’t come lightly!).

Martin · 11 January 2026

★★★★★ 5/5

Google

I recently had the pleasure of going through a flat rental process with Caroline, and I cannot emphasize enough how exceptional their service was. From start to finish, they demonstrated an incredible level of professionalism, attentiveness, and efficiency that made the entire experience seamless and stress-free. First and foremost, their communication skills were outstanding. Caroline promptly responded to all of my inquiries, whether it was via email or phone calls. They were incredibly patient and took the time to listen to my requirements, ensuring they understood my needs in detail. Their ability to provide clear and concise information helped me make informed decisions throughout the process. Caroline showcased their extensive knowledge of the rental market. They presented a range of suitable options that aligned perfectly with my preferences and budget. Their expertise and understanding of the local area were evident as they shared valuable insights and advice on each property we visited. Their attention to detail was impressive, making sure I had all the necessary information to make an informed decision. Furthermore, their professionalism extended beyond just property selection. Ines guided me through the paperwork and legalities involved in renting a flat. They were meticulous in explaining every clause and ensuring that I understood all the terms and conditions before signing any agreements. Their thoroughness and commitment to transparency provided me with a great sense of security and trust. Throughout the rental process, Caroline and Ines were readily available to address any concerns or questions I had. They remained responsive and proactive, consistently keeping me updated on the progress and ensuring that everything was moving smoothly. Their dedication to providing top-notch customer service truly set them apart. In conclusion, their professionalism, exceptional communication, and genuine care for their clients made the flat rental process a breeze. If you are looking for a stress-free experience with professionals who go above and beyond, I wholeheartedly endorse Ines and Caroline. They are the epitome of outstanding real estate agents. Kudos to Caroline and Ines for their remarkable service, and thank you for making my flat rental experience a truly enjoyable one!

Gustavo · 25 March 2024

★★★★★ 5/5

Google

Excellent team, thanks to whom we managed to complete pretty much stress free and a lot quicker than we expected. Special thanks to Caroline D. for convincing the sellers to choose us over another offer they had, recommending solicitors that proved to be excellent (we were hesitant to use them at first, but it turned out to be one of the best decisions) and chasing where appropriate to help us get over the line as quickly as possible. Her experience and responsiveness from start to finish made a big difference.

Kiran · 14 June 2023

★★★★★ 5/5

Trustpilot

Highly recommended agency!

We had a very positive experience with River Home renting a house. First of all, Sue helped us find the lovely property, and effectively negotiated a flexible tenancy with the landlord for us. During the tenancy, Sara & Annabel were very kind and professional and helped us sort out any issues. Finally, at the end of the rental agreement, Sue & Tamir assisted us with paperwork & logistics. What is different from the other agencies we dealt with is their personal approach - they took into account our specific needs while supporting us in a friendly and professional way. A highly recommended agency!

Anonymous · 24 February 2023

★★★★★ 5/5

Trustpilot

Great service

We have been through a protracted negotiation on a property, delayed entirely by HMRC’s Probate Office. For various reasons we did not ultimately complete the transaction. However, from start to finish, Caroline has been absolutely superb. Endlessly patient with both parties, highly efficient, charming and always willing to attend the property. We also dealt with Nick and we would not hesitate to recommend River Homes.

JB · 1 November 2023

★★★★★ 5/5

Trustpilot

Excellent team

Excellent team, thanks to whom we managed to complete pretty much stress free and a lot quicker than we expected. Special thanks to Caroline D. for convincing the sellers to choose us over another offer they had, recommending solicitors that proved to be excellent (we were hesitant to use them at first, but it turned out to be one of the best decisions) and chasing where appropriate to help us get over the line as quickly as possible. Her experience and responsiveness from start to finish made a big difference.

Kiran · 6 July 2022

★★★★★ 5/5

Trustpilot

Caroline Davidson

Caroline Davidson, Senior Consultant, provided the BEST experience I could possibly imagine with an estate agency recently when helping my son to find a flat. He was working two jobs with little time to do other than an internet search which left me to do the leg work. Having looked at 27 flats, losing out on 4 to higher bids, we were hugely frustrated. Then along came an opportunity at Nine Elms which Caroline managed so brilliantly. We looked, we offered and we signed in what was surely less than 5 working days all due to Caroline’s efficiency. She is professionalism personified. In fact the entire office on Lower Richmond Rd provided every detail we could need. If only I had gone to her first! I will surely recommend Caroline to my friends and will certainly ring her in future if required.

Celeste · 24 June 2022

★★★★★ 5/5

Google

We had a really good experience with River Homes. They have very good local knowledge, they are very service minded, accommodating and the communication was really good. And they found us the most beautiful home! They have responded to all of our queries fast and have been really helpful. Especially the agent Isabella provided top service and was also just really nice, positive and professional. We worked with Isabella, Leanna and Ines and i would definitely recommend this staff and this agency for other people like myself searching for a lovely place to live. Frederikke & KathrinePositiveResponsiveness, Quality, Professionalism, Value

Frederikke · 17 June 2022

★★★★★ 5/5

Trustpilot

Successful sale and great support

We engaged River Homes so that our house would be visible to as many potential buyers as possible, who were looking for a riverside house but might not have been aware of our local area. We found all of their folk excellent to work with - Francis, Sue, Jonny, Tamir, Erin, and David.

Alison · 23 January 2026

★★★★★ 5/5

Trustpilot

River Homes, Francis Stickney

We bought our home through Francis at River Homes and he was superb. Helpful at every stage of the process, shared his local knowledge, was always frank about any challenges that we would encounter, and even introduced us to the local community.

James · 2 April 2026

★★★★★ 5/5

Trustpilot

Very happy with property management team

I’ve been extremely pleased with the property management service provided by River Homes over the nine years they have managed my property in West London while I was living abroad.

Gilles · 26 June 2026

★★★★★ 5/5

Trustpilot

Thank you Caroline Davidson!

Thank you Caroline Davidson for the smoothest most enjoyable experience. From the moment we met she understood what I was looking for and we found the perfect vessel on the same day. The exchange and completion was swift and I was in excellent hands. Caroline made me feel confident throughout. Highly recommend !!!

Caroline · 15 April 2024

★★★★★ 5/5

Trustpilot

Best agency so far!

Caroline is very responsive with all our inquiries. Very helpful even after moving in to the property. Best agent and agency we’ve had so far. Caroline and Ines made sure to do everything in a timely manner. They took care of everything even the registration to council and electricity 👌we literally just had to move in to the property. Very impressive.

LD · 16 October 2023

★★★★★ 5/5

Google

What a fabulous company to deal with . Isabella and Ines were fabulous from the first day we connected and have supported us in our property search . We can not recommend River Homes enough really the best agency we have ever used . Their service , communication and available properties are sublime and we would recommend them for your search for that special home

Allison · 17 June 2023

★★★★★ 5/5

Trustpilot

Found! The right place for me and really just what I wanted.

It took a few months but Francis from the Chiswick office told me he would find me the property I was looking for on the river if I gave it some time, and true to his word, he did! I just completed purchase of a fabulous 2 bedroom flat with great views of Hammersmith Bridge and I couldn’t be happier. He even negotiated a better price than any of us expected to get. A big thank you to Francis, and a big thumbs-up to River Homes and their service. If a home on the river is what you are looking for, I’m sure they will help you find it. Noha Haggar - Hammersmith, 2021.

Noha · 2 April 2021

★★★★★ 5/5

Trustpilot

I would highly recommend RiverHomes

I would highly recommend RiverHomes. As a renter the process was stress free and straightforward, and Tamir was on hand to answer all our questions and help us move quickly. Thanks to both Tamir and Liana for going above and beyond - it’s very much appreciated!

K · 22 May 2024

★★★★★ 5/5

Trustpilot

Excellent Experience with Riverhomes!

We had an excellent experience with Riverhomes. Sue helped us view and rent the right flat we were looking for and both Sue & Beth made sure this stressful process was short and sweet. They were both pro-active, patient and quick to answer all our questions, and made our transition to our new home as smooth and pleasant as possible. We would happily recommend them not only as a letting agent but also a property management company - thanks ladies!

Iklim · 2 December 2020

★★★★★ 5/5

Trustpilot

We just completed on our purchase and…

We just completed on our purchase and received an excellent service throughout from Caroline at RiverHomes in Putney. We were kept well informed at all times which made the whole process as seamless as it can be and whenever there were any obstacles, Caroline’s tenacity and chasing helped push things over the finish line. We were very happy with the overall service - thank you RiverHomes and especially Caroline!

AZ · 10 September 2022