Reeds Rains CEMB estate agents in Clevedon and Portishead

★★★★★ 1/5

Trustpilot

Not accommodating at all for buyer or seller!

Tried booking a viewing on a house for Saturday in Evesham but was told there was nobody available on show us round. We are travelling from almost 2 hours away and we’re very interested in this house. Mortgage in place etc and first time buyer but did not want to accommodate us even to the point of arriving at their office earlier in the morning. No customer service whatsoever. Very disappointed. Would not sell my house with this company as they are not prepared to go the extra mile for the customer and buyer!!

Janice · 4 February 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Trustpilot

Mollie Yates in the Burnley office has…

Mollie Yates in the Burnley office has been very helpful for myself in buying 2 properties in the Burnley area. She is regularly chasing the vendors on my behalf to get the sales through quickly and was very professional in finding me the right properties that i was looking for to add to my portfolio

Mark · 3 February 2020 · Reeds Rains CEMB Portishead (58 High Street)

★★★★★ 4/5

Trustpilot

Steve

Steve - great guy and great at his job - really helpful with info!

Saskia · 3 February 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 1/5

Trustpilot

Fully managed is not managed

I use Reeds Rains fully managed service. Marketing the property and getting the tenants in - I would say that they are excellent in this respect. They present the property very well and don't take long in generating interest and getting the tenant in. Where the service falls down really badly is the management whilst the tenant is in place. Regular check ups are not done (tenant had his first visit from Reeds Rains after being in the property for over a year), but my main gripe is that when a fix is required, the service in this aspect is terrible. The quotes for work are extremely high (last quote was over double the quote I got independently) and this is before they add an extra 10% on top for arranging the work. Arranging work is done by a call centre in Southampton, this is poor. I have had to involve myself to arrange properly which I shouldn't have to do. I have been told that work has been done and charged for it, only to find out later that the work hasn't been done and they've lied in order to be able to charge me. I would not recommend Reeds Rains for a fully managed service at all. I am now at the point of having to contact the tenant myself, get my own workmen in and arrange for work to be done (i.e. doing the work of a managed service) as I no longer have trust in the company. Two words I would use to describe Reeds Rains are Expensive and Untrustworthy.

Mark · 30 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 1/5

Trustpilot

Complete rubbish

Complete rubbish. I'd go into detail but I'm that angry with this lot, it doesn't warrant my time. Use at your own risk that's all I'm saying.

Not · 29 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 1/5

Trustpilot

I decided to go through RR langworthy…

I decided to go through RR langworthy rd Salford branch to let my 2 bed GF flat. This flat was my parents abode before they passed away, so it was a little emotional for me to be putting strangers in the place.RR put the first two people that came along in it, and retrospectively, the vetting/reference process was none existent. After 20 months of what can only be described as 'piggery' in my property, I was left with £3400 of damage to put right. The accumulated filth over the period of time should have been picked up on their routine visits. It was not. What I got from RR was - you have just been unlucky. These things happen. You have to expect some damage. This experience was very distasteful due to the emotional side of things. Do not touch RR with a bargepole.

Mr · 27 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Trustpilot

Great Job

I used a different estate agent to try and sell my house in Pelaw. They let 3 buyers slip through their fingers even after having 3 acceptable offers on the table. So I decided to use Reed Rains instead. Sarah from the Jarrow Branch was very knowledgeable and professional their first 'prospect' viewed the property made an offer and purchased the property within 2 weeks of engaging Reed Rains. Thank you Sarah.

David · 25 January 2020 · Reeds Rains CEMB Portishead (58 High Street)

★★★★★ 5/5

Google

Rating only, no written review.

Martin · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 4/5

Google

Rating only, no written review.

Paul · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Google

Very helpful and understanding.Would not hesitate in recommending them

John · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Google

I cannot thank the staff enough for all there help! Especially Caitlin who went above and beyond with her help and support. Highly reccomend using them as a first time buyer!!

Kaya · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Google

Reeds manage two properties for me in this area and are always professional and cheerful - Previously had awful experiences with Woods (Countrywide ) and was tired of the whole BTL thing - spoke to Rozzana who is a breath of fresh air-enthusiastic and works hard to please everyone. I decided because of her not to sell and to try again . Reeds always communicate and everyone is utterly professional - well done and what a contrast to your competitor down the road !!!

Ruth · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Google

Just sold my mum's house and I can't thank Craig, Caitlin and all their colleagues enough. They were helpful, professional and really made a stressful process a bit easier. Completely advise anyone to use them when buying or selling.

Danielle · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Google

Reids Raines has managed my tenancy for the past 34 months. They have been exemplary in the way they have managed minor concerns during that time, including ongoing repairs. In particular, I would like to mention Kelly Spriggs, who handled the checkout procedure with efficiency and a high degree of professionalism. My experience has been so positive that I would have no hesitation in recommending Reids Raines to prospective clients, and in particular Kelly Spriggs.

Jane · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Google

Charlie at the Clevedon branch went above and beyond to help us get our dream property. He really listened to what we wanted as clients and matched us to the perfect place. He called us everyday to inform us of where we were in the application process. All of the staff have been very polite and helpful and always offered us help. I have never met an estate agents as helpful and as friendly!

Abi · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Google

Caitlin at Reeds Rains Estate Agents worked relentlessly along with Craig to get the sale for my elderly parents house in Clevedon. They then battled to get it through to exchange and completion with a difficult chain with success. Line of Communication was excellent with regular updates at the end of each day as to the state of play. Our queries were responded to very promptly. Very satisfactory experience, you will be in very good hands as the whole team at the Clevedon branch works very well together.

Tad · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Google

We have rented through Reeds Rains for over 2 years, and every time we have dealt with the team in Clevedon, whatever time of the day or night they have responded and dealt with our questions, issues or queries promptly and nothing ever seems too much trouble. I would recommend them to anyone who is either looking to rent a property from their portfolio or even if you are looking to rent a property you own with them. Thanks for everything. Phil

Phil · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Google

From start to finish Reed Rains Clevedon, made moving house easy. from taking quality photos to setting the price and explaining why we should aim for that price, all of which gave me the confidence they were the right choice. Craig was on hand to offer regular updates and advice and ultimately achieved the best price for my property. I would happily recommend them to all my friends

Matt · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Google

We bought a house from Reeds Rains in Clevedon recently. They were respectful and professional from the beginning. We have had the unfortunate experience of dealing with Mark Templar's estate agent recently which was the worst experience we have ever had, please avoid. Caitlin was great and always had a smile on her face. Reeds Rains made everything easy which is what you want. Thank you everyone, very much appreciated.

Rita · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Google

I would thoroughly recommend Reeds Rains Clevedon for their excellent customer service, professionalism and expert knowledge. They sold my house within a week of it being on the market and supported me through the whole sale. My estate agent, Caitlin was brilliant, always very helpful when I rang with queries and kept chasing everything up to get to completion. I would definitely use them again.

Nicole · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 5/5

Google

My wife and I originally put our house on the market with a different agency, having been oversold on the price we would get. After six months of not much at all, we switched to Reeds Rains and had an interested buyer within a month or so! Reeds Rains also assisted us in finding our new home and kept the chain moving along. We were very happy with the advertising materials, the communication and the service provided by Craig and his team.

Sean · 21 January 2020 · Reeds Rains CEMB Clevedon (5 The Triangle)

★★★★★ 4/5

Google

Rating only, no written review.

Eileen · 21 January 2020 · Reeds Rains CEMB Portishead (58 High Street)

★★★★★ 5/5

Google

Rating only, no written review.

Mark · 21 January 2020 · Reeds Rains CEMB Portishead (58 High Street)

★★★★★ 5/5

Google

Rating only, no written review.

Rob · 21 January 2020 · Reeds Rains CEMB Portishead (58 High Street)