Reeds Rains, Portishead reviews

★★★★★ 5/5

Google

We used Reeds Rains Portishead for the sale of our property and found them to be professional, helpful and efficient throughout. The process was stressful at times but Steve and the team were great at listening and reassuring us along the way. From start to finish we can’t fault them and we would have no hesitation in recommending their service.

Paul · 15 March 2026

★★★★★ 5/5

Google

Fast, friendly service! Very helpful as a First Time Buyer, thank you Matthew! Edit as we have now exchanged: We couldn’t be more grateful to the team for their incredible support throughout our purchase. Their communication has been second to none, always prompt, clear, and genuinely helpful. True to their word, they always call back when they say they will and are consistently happy to assist with anything we needed. A huge thank you to Steven and Matthew for everything you’ve done for us, we really appreciate your dedication and professionalism. We wouldn’t hesitate to recommend them to anyone!

Ceri-Ann · 23 May 2025

★★★★★ 5/5

Google

Great experience with Reeds Rains. Matt was really helpful throughout, and Charlotte understood the pace we wanted to move at for our first property purchase, which made the whole process much smoother. The new home hamper was a lovely touch too. Thanks to the team!

Lucia · 16 December 2025

★★★★★ 5/5

Google

We are so glad we bought our new home through Reeds Rains. You need qualified, competent people these days who can navigate the complexities of buying a property nowadays. The staff at Reeds Rains were all on the ball. Charlotte, the manager, was so good. Every query or problem she answered almost immediately. She was brilliant. Great to have our amazing mortgage broker, Sarah, on site too so that our purchase flowed. Thank you to all the staff at ReedsRains and thank you Charlotte for bringing it all so easily to a lovely completion. Anna and Soozy P

Anna · 28 July 2024

★★★★★ 5/5

Google

After a few months of looking for a property to rent for my little family, I’ve met Phoebe and the viewing was such a great experience. We were very impressed with her professionalism and friendly approach. She kept in contact throughout the whole process which was very smooth and stress free! Totally recommend Phoebe as her dedication is outstanding, she was able to answer all my questions and reassure me throughout the pieces Phoebe is definitely an asset to Reed Rains, cannot recommend her enough

Lisa · 26 June 2024

★★★★★ 5/5

Google

After a thorough process where we had valuations and conversations with all the local agents, and carried out our due diligence, we settled on the team at Reeds Rains to market our property. Something as important as selling your house involves many moving parts, one of which is instinct. After Steve’s initial visit where we explored our options and discussed valuation, we instinctively felt comfortable and professionally looked after. Steve’s relaxed, informative approach worked for us, and we happily tapped into his wealth of experience and knowledge whilst still feeling in control of what we wanted. We discussed many aspects of our marketing, one of which was the all important valuation. We concluded a realistic, sensible valuation and sell price which was at odds with some of the other wildly exaggerated valuations (both over and under) which we felt (and were proven) to be unachievable. We concentrated ourselves with showing the house in it’s best possible light and sold on the third viewing, achieving an over valuation sale price, such was the interest. Charlotte, Steve and Matt guided us through the process from offer to completion with patience, knowledge and a sense of calm which was badly needed when events elsewhere in the chain became frustrating. The team kept us abreast of everything and regularly checked in with us to make sure we understood and were happy with events as they unfolded. Events beyond our control in the chain elongated the process and we really did value the advice, sense of calm and focus the team shared with us. We got there in the end and we would have absolutely no hesitation in recommending Reeds Rains as your selling agent. The after completion gift of wine (Badly needed!!), a surprise welcome box and fantastic flowers were a lovely touch and were very much appreciated. Additionally, we also used the ‘In house’ conveyancing team at Homefast Conveyancing and found their service to be competitive, professional and efficient. Local knowledge counts for so much in these situations and that, along with all the other qualities we’ve already mentioned make Reeds Rains your go to, for selling your home.

Phill · 16 December 2025

★★★★★ 5/5

Google

Matthew and Steve were brilliant throughout our purchase, doing an excellent job managing our expectations and assisting however they could through a difficult move. The new-home pack and bottle of wine for moving day were the icing on the cake! Thank you Reeds Rains!

Charlie · 15 July 2025

★★★★★ 5/5

Google

Stephen was great! Always quick to get back to me and happy to help where he could.

James · 15 March 2026

★★★★★ 5/5

Google

Excellent service from start to finish from Steve and the team in Portishead. Efficient, responsive and totally professional in every aspect of the sale of our house. Particularly delighted to have completed our sale at the full asking price! No hesitation in recommending Reeds Rains if you are selling your property.

Robert · 21 March 2025

★★★★★ 5/5

Google

Charlotte at Reeds Rains Portishead has been absolutely brilliant gone far beyond her role and made my life so much easier. Trying to sell a house in Portishead when you live in London is so hard but she made it possible. When she wasn’t around her staff were just as efficient. Thank you so much.would recommend anyone selling or buying a property in Portishead to use their services.

Lynne · 26 June 2024

★★★★★ 4/5

Google

My rental property was recently sold through Reeds Rains Portishead. The service was quite good, however having marketed the house at the price suggested, they wanted to reduce the asking price within a couple of weeks. I found that I needed to check on progress myself, as the agents didn't do anything to ensure the transaction was proceeding. That said, the property sold quickly and the sale went through to completion.

Dawn · 16 December 2025

★★★★★ 5/5

Google

I am delighted with the service I received from your team. Matthew and Steven was incredibly helpful and professional, and I appreciate your efforts in assisting us with our move. …

Rimas · 15 August 2025

★★★★★ 5/5

Google

To the Staff at Reeds Rains. Thank you for looking after me for approximately 13 years!! When I decided to rent out my family home, 12 years ago, you found me great tenants. Kelly and Tina have done a great job in fully managing the property, dealing with any issues and repairs and also making sure government legislation for rented properties was complied with. A special mention to Dave, your maintenance man, who has taken the worry off my shoulders and dealt with problems brilliantly and efficiently. Everyone should have a Dave they can rely on!! Reeds Rains helped us find our dream home in Portishead 11 years ago, working hard to make sure we exchanged and completed in just over a month. Great job guys. I approached Reeds Rains to see if you could help me buy a small property on a buy to rent basis. You found a perfect little house in Portishead Marina. When I needed to find tenants in a very short time frame, you were there again for me, making the whole process easy, keeping me updated, working efficiently and quickly to find the best tenant for me. And finally, Kieran has recently sold my family home, within a week of it being on the market. You all worked hard to achieve this sale. Sharon has kept me informed on progress and answered all my question as they arose, whilst keeping a close eye on the progress of the sale. You have all worked really hard with professionalism and friendliness throughout all my time dealing with Reeds Rains. I shall definitely recommend Reeds Rains to anyone who wants a competent, thorough estate and letting agency.

Marta · 24 February 2023

★★★★★ 5/5

Google

Really good letting agents. Phoebe made things easy and smooth. Very professional in her job and a pleasure to do business with. Thank you very much

John · 15 August 2025

★★★★★ 5/5

Google

Having purchased my home via Reeds Rains Portishead they were top of mind when it came to seeking a professional and honest valuation. Kieran was incredibly proactive, knowledgable and responsive: he arranged to come to my home within days and was able to give me clarity and an honest valuation. This has helped me immensely as I plan the next stage of improvements. If you value authenticity and honest advice I believe you won’t be disappointed with Kieran’s expertise.PositiveResponsiveness, Quality, Professionalism

Lisa · 26 August 2022

★★★★★ 5/5

Google

Very professional service provided by the team at Reeds Rains in Portishead. Special thanks to Charlotte and Matt for their patience and help in navigating the bumpy selling process which ultimately secured the successful sale of our property. I wouldn’t hesitate to instruct them again in the future.

Rachel · 26 July 2024

★★★★★ 5/5

Google

I wanted an estate agent to sell my house who would reduce the stress of the process and who would be effective and efficient. I chose a local agent in Reeds Rains in Portishead and was not disappointed. Rosanna and her team gave me good sales advice and put themselves out to accompany viewings at a weekend during Covid restrictions. They sold the house within 4 days at over the asking price having at the same time qualified the suitability of the viewers and the eventual purchaser = happy seller. I must also mention Charlotte the Sales Progressor who chivied solicitors and purchasers alike to make sure the sale went through in a timely fashion. Would I use an internet seller in future - in a word No. You can't in my opinion beat local knowledge of property and the area to sell your house at the best price. All the sales team from the office familiarised themselves with the property and introduced themselves before marketing started and it is invaluable and comforting to have real people you have met and therefore know to speak to on the phone. Thanks all at Reeds RainsPositiveResponsiveness, Quality, Professionalism

Jon · 26 August 2021

★★★★★ 5/5

Google

This excellent and friendly sales team (Kieran, Phoebe and Sharon) at the Portishead branch found me my lovely new home and I am thrilled to have chosen this fab high street estate agent for my purchase. Their communications were excellent throughout - special thanks to Sharon for keeping me up to date on the process and being that friendly and reassuring voice on the end of the phone.

Melanie · 20 January 2023

★★★★★ 5/5

Google

We have received excellent service from all members of staff. Everyone was very pro-active, professional, friendly and helpful. We would sincerely recommend them to anyone who requires an efficient and dedicated team to sell their property. Charlotte has been great at keeping things moving and keeping us informed.

Ann · 27 May 2024

★★★★★ 5/5

Google

Thank you to Matt, Charlotte and the team at Reeds Rains for providing a professional service in the selling of our house. Charlotte worked tirelessly in the last weeks to get things going and kept us informed along the way.

Angela · 25 September 2024

★★★★★ 5/5

Google

Mathew and Steve from were brilliant, very professional and extremely kind at a stressful time, going to extra mile to push our purchase through. We have no hesitation in recommending Reed Rains to anyone buying a property in portishead. We are very happy with our purchase.

Lisa · 25 December 2025

★★★★★ 5/5

Google

My experience with Reeds Rain - Portishead has been nothing but a pleasure. Phoebe has been superb - she has gone above and beyond for us. Thank you Phoebe for all your hard work and efforts. Many thanks James and Mo

James · 26 June 2024

★★★★★ 5/5

Google

I can thoroughly recommend Reeds Rains in Portishead. The team have provided me with an excellent service in both both buying and selling a property. They are always professional and friendly and very efficient and helpful. Thank you

Judith · 26 January 2026

★★★★★ 5/5

Google

Excellent service from start to finish. Lovely staff. Thank you Kieran for the great photos you took! And thank you Charlotte for all the chasing of solicitors and for keeping them all on their toes! We got there in the end! Big thumbs up for Reeds Rains Estate Agents!

Sharon · 22 October 2023