Trusted Agent profile · Portishead
★★★★★
137 reviews across 2 platforms
58 High Street, Portishead, BS20 6EL
Reeds Rains,'s office in Portishead, at 58 High Street, is rated 4.8 out of 5 across 137 reviews on two platforms, including 136 Google reviews rated 4.8.
Every review we hold for the Portishead office, from every platform, shown as written. First names only.
5/5
GoogleRozzanna is a very assertive and a smart expert in real estate business in all aspect of view. She sorted out everything quickly and made our life easier and much more comfortable. I would recommend Reeds Rains anytime. Thank you!
Thank you, I am glad to have helped you to find your new home
5/5
GoogleGreat service from Matthew and Steve throughout my sale. Every query chased and answered promptly- thank you!
Hi Bethany, Thank you very much for leaving us a 5-Star Review. … More
5/5
GoogleRozzanna was brilliant and went above and beyond to get things moving as quickly as possible to enable us to secure a house. Very professional and great service - thank you Reeds Rains.PositiveResponsiveness, Quality, Professionalism
Thank you Cindee for your review, delighted that Rozzanna did a great job for you
5/5
GoogleExcellent Sales service from Reed Rains. Accurate valuation of property and Kieran managed our expectations well of the realistic selling price we could expect. Great communication through the whole process, regular updates and telephone check-ins and email communication through each stage of the process. Well done Kieran, Matt and the whole team on a great job.
Hi Sara, thank you very much for your kind review - We’re delighted to have achieved a sale on the apartment. Looking forward to seeing the sale through for you. Regards, Kieran and Matt.
5/5
GoogleWe were very lucky to have bought a house from Charlotte who proactively and professionally kept the conveyancing process moving. Charlotte’s regular updates and levels of communication were fantastic and I would highly recommend the services of Reeds Rains Portishead!
Thank you for much for your feedback, we are so delighted that you will be soon in your dream home. Kind Regards Charlotte
5/5
GoogleI would like to say a big thank you to all at Reeds&Rains for helping me move into my apartment in Portishead especially Rozzanna who was very professional and helpful. Adam hawkins
Thank you so much for your review Adam, I am sure you will love living in Portishead.
1/5
GoogleThe ban on rip off letting fees cannot come fast enough! Reeds Rains seem to think that, for an outsouced credit check (my credit file is excellent anyway) which costs a few pounds & takes a few mins, and to print off a standard tenancy agreement (20 pence maximum) and 30 mins work, that they can charge considerably more per hour than a top solicitor or QC! Granted, they have to make money, but they charge the landlord the equivelent of the first months rent anyway! As of that isn't enough!!
Thank you for taking the time to leave us a rating. I was very disappointed to see that we only managed a 1 star. As the business owner, I would very much like to understand what we could have changed to have received a higher score from you. I am unable to find any contact details to be able to get in touch with you, so please feel free to contact me, Martin Bowley on 01275 843371 or email portishead@reedsrains.co.uk
5/5
GoogleReeds Reins Portishead branch have been very helpful in answering my property related questions over the last few years. Kieran came to do a viewing recently, he was punctual and informative. I would have no hesitation in asking him / Reeds Reins to act as estate agent on my behalf in the future.
Thank you for your kind review Karen - It was a pleasure to meet with you and I am glad we have been able to help with your queries. I very much look forward to helping you move in the future. Regards, Kieran
5/5
GoogleAll of the staff were extremely helpful throughout the process of buying the property. The sales negotiator had taken us to a few properties and had a very good feel for what we were looking for. She recommended a property we would probably never have looked at and took us there. We immediately realised it was exactly what were looking for. From that moment on, she supported, helped and kept in touch with us and the agents selling our property. The whole process was made significantly less stressfull than it could have been. Excellent service!
Thank you so much for your lovely review. It was a pleasure helping you both find your new home and I am sure you will be really happy there.
5/5
GoogleReeds Rains have been very helpful and informative (Matt particularly). I am both selling and buying properties through them. I have been guided by their expertise and it paid off with a relatively quick sale. Thank you very much for your assistance!
Thank you so much for your great feedback and we hope that we will be in a position soon to give you your new keys to your lovely bungalow Kind Regards Charlotte
5/5
GoogleI have dealt with this firm over a period of many years now and can recommend them whole-heartedly whether you are selling or buying. I have found them to be very efficient, enthusiastic and friendly, always keeping the client's best interest in mind. I like to think that I have made some very good friends from Martin downwards. Thankyou RR for your un-diminished patience in bringing my difficult sale and purchase to a conclusion.
Thank you George, hope that you are happy in your new home closer to your daughter.
5/5
GoogleI have used Reeds Rains Estate Agents Portishead, for many years. I have always found them to be very helpful, friendly, and trustworthy. They have always done a first class job for me and my tenants, and I would not hesitate to recommend them to friends and family.
Thank you very much for your kind review Alison - It’s been a pleasure to assist with all your lettings needs, and we look forward to continue doing so! Regards, The Reeds Rains Team
5/5
GoogleRozzanna is a very thorough lettings manager with great communication skills. If not for her we would have been unable to find a place to live in Portishead.
Thank you Marnix for the review, I am glad you have settled into your new home.
5/5
GoogleKieran couldn’t have been more helpful and certainly went above and beyond in persevering when trying to contact my estate agent, who has been woeful. I would thoroughly recommend Reeds to anyone who wants an efficient estate agent who goes that extra mile.
Thank you so much for your fantastic five star review! I'm delighted to hear that Kieran and our service helpful and dedicated. We truly value your feedback and look forward to continuing to exceed your expectations. Please do not hesitate to contact us if you need anything else in the future.
5/5
GooglePhoebe looked after me incredibly and made sure the process of moving in was quick and stress free. She couldn't have been better and i’m very thankful for all of her help.
Thank you so much Kaylyn for leaving a lovely review for Phoebe, this has put a big smile on Phoebe face, good luck in your new home Kind Regards Charlotte
5/5
GoogleWe purchased our new home through Reeds Rains and would highly recommend the team. Charlotte bas been excellent at ensuring the process has kept moving smoothly and chased up where required. Professional and friendly service, thank you!
Thank you so much Kira, it has been a pleasure to help you with your house purchase, see you on Tuesday when you collect your keys Kind Regards Charlotte
5/5
GoogleWow! Kieran and Matt are amazing and have always been on hand to answer any questions I’ve had about my sale. Their approach to my situation has always been open and honest and that’s exactly what was needed. I couldn’t be happier with the experience I’ve had with Reeds Rains Portishead.
Thank you so much for the lovely feedback, it made Matt's and Kieran's day!!! Regards Charlotte
5/5
GoogleVery happy with Reeds Rains, from booking the viewing and the viewing itself, and then everything afterwards to getting the keys to the property. Very friendly and helpful agents, haven’t had any issues but i’m sure if there’s anything they’d resolve it. Would recommend using Reeds Rains.
Hi Thanzeel, Thank-you so much for your kind review. We hope you both enjoy your new home in Portishead! Regards, Kieran
5/5
GoogleVery happy with this company. Kieran has worked so hard to make sure that everything ran smoothly. He kept me calm and did his very best to portray my home in a true and honest way. His friendly manner and professionalism ensured I trusted him. Highly recommend him personally and Reeds Rains
Thank you so much for taking the time to leave your feedback and the 5 star rating, Kieran will be pleased, Kind Regards Charlotte
5/5
GoogleI bought my flat through Reeds Rains and they were always very polite, friendly and helpful through the process even when I had to contact them over some matters after I had moved in. They even sent me a lovely cake which was a nice touch and made my day! Would recommend.
Many thanks for the feedback, absolute pleasure helping you buy your apartment, glad you enjoyed the cake, Kind Regards Charlotte
5/5
GoogleExcellent customer service, very flexible with helpful attitude. Rozzanna helped us to settle in to our dream- house. Thanks Rozzanna, thanks Reads Rains.
Thank you so much you are a very lovely couple and I hope you have settled in well in your new home
5/5
GoogleSuch a warm welcome into the Reeds Rains family. They really went above and beyond from viewing to renting the perfect new home. The aftercare is ongoing and just as friendly from the first phone call. Very happy! 😊 …
Thank you so much for your kind review Sophia - We hope you’ve settled in well in your new home! Regards, Kieran
5/5
GoogleI can't rate this company high enough. From the first visit from Craig to value my property, the excellent office staff who were always helpful to Heidi who guided the whole process through, staying in touch with both purchasers and vendor's solicitors the whole time until Exchange. Thank you.
Many thanks for the feedback, absolute pleasure helping you with your house sale and purchase, I know Heidi was determined to get the move through. Enjoy those views!
5/5
GoogleAlways had a positive experience as a long term tenant in Reeds Rains properties, exemplified by Kieran going out of his way to help one evening last week when I locked myself out.
Thank you for the feedback Rogan
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds Rains,'s Portishead office has 137 reviews across two platforms: 136 on Google, 1 on Facebook (across the whole business).
Reeds Rains, Portishead is rated 4.8 out of 5 across all 137 reviews, and 4.8 out of 5 on Google from 136 reviews.
Reeds Rains, Portishead, 58 High Street, Portishead, BS20 6EL.
