Trusted Agent profile · Portishead
★★★★★
137 reviews across 2 platforms
58 High Street, Portishead, BS20 6EL
Part of Reeds Rains CEMB, see every office.
Reeds's office in Portishead, at 58 High Street, is rated 4.8 out of 5 across 137 reviews on two platforms, including 136 Google reviews rated 4.8.
Every review we hold for the Portishead office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service from start to finish. Lovely staff. Thank you Kieran for the great photos you took! And thank you Charlotte for all the chasing of solicitors and for keeping them all on their toes! We got there in the end! Big thumbs up for Reeds Rains Estate Agents!
Thank you so much for your kind review Sharon - It’s been a pleasure to assist with the move, and we wish you all the very best. Regards - Kieran, Charlotte and the team
5/5
GoogleA very friendly and professional company who supported us throughout the process of selling our house. From start to finish, the communication was faultless and the team ensured a smooth, stress free process. Thank you!!
Hi Rebecca, Thank you very much for the 5 Star review! It was a pleasure working with you and assisting your move. We hope you enjoy your new home! Best wishes. Steve & Team
5/5
GoogleCannot thank Charlotte and the team enough for their help with my house purchase. Constantly chased solicitors and kept me informed throughout. Would highly recommend.
Thank you so much for your feedback and the great review, see you on the 12th for your keys, Many Thanks Reeds Rains Portishead
2/5
GooglePoor experience as a tenant with Reeds Rains, especially with the lease renewal and then the checkout process - with the exception of Phoebe who has always been lovely and professional.
Thank you for taking the time to leave a review, Nathalie. We’re sorry to hear that your experience during the lease renewal and checkout process did not meet your expectations. We appreciate your feedback as it helps us identify where we can improve. We’re very pleased to hear your kind comments about Phoebe and will be sure to pass these on to her, as she always strives to provide a professional and supportive service. We would welcome the opportunity to discuss your experience further and understand where things fell short. Please feel free to contact me on charlotte.emsley@reedsrains.co.uk so we can look into this for you. Kind regards Charlotte
5/5
GooglePhoebe is a professional and friendly agent. She is always ready to help. I am deeply grateful for have her help me in renting my apartment.
Thank you for your kind words, they have made Phoebe very happy. We hope you enjoy your new home.
5/5
GoogleWhat a great service we had when buying our dream home in November through Reeds Rains. The whole process was simple, straightforward and stress free and the client experience and efficiency was refreshing. A big thanks to Kieran for being so personable and making all of this happen, as well as Mat who was so confident when deputising. Top effort!PositiveResponsiveness, Professionalism
Thank you so much for your great feedback, Matt and Kieran will be so pleased, when I share this with them tomorrow, Kind Regards Charlotte
5/5
GoogleI had a fantastic experience in buying my property through Reeds Rains and would like to thank Kieran, Valerie and Phoebe who I dealt with initially, but mostly Sharon who was wonderful in answering my queries, liaising with other parties, and keeping me updated throughout the whole process.
Many thanks for the review, pleased all the team helped with your purchase and good luck in your new home. Thanks again Craig.
5/5
GoogleIt was a particularly difficult time in my life, however dealing with Kieran and Sharon from Reeds Rains was a pure delight. They made the whole process as smooth as could possibly be. The house is a total joy, thank you Sharon and I couldn't praise them enough......
Thankyou so much for your kind review Nick. It was a pleasure to help you on your journey and we wish you all the best in your new home. Kindest Regards, Kieran
5/5
GoogleWe sold and purchased our houses through Reeds Rains between September 2024 till July 2025. Our straight forward sale somehow experienced few drawbacks, firstly by some time wasting buyers in the beginning. When we received a firm offer …
Thank you for the 5 star review Helen. We hope you are all happy in your new home. Best Wishes, Matt
5/5
GoogleThe Estate Agents at Reeds Rains have been unbelievably supportive in helping us through a tricky move. Their professional and efficient service was a welcome experience. Their communication throughout was fantastic. They always responded …
Thank you so much, Sarah, for your wonderful feedback. We’re delighted to hear that our team were able to support you through what can be a stressful process. Communication and going the extra mile for our clients are really important to … More
5/5
GoogleI could not have asked for more from an estate agent when selling my property. Kieran was always available to help and give advice when needed. The whole team were very professional and it was a pleasure dealing with them.
Thank you Caryl for using Reeds Rains to sell your property and for taking the time to leave my team great feedback and for the ⭐ ⭐ ⭐ ⭐ ⭐ Kind Regards Charlotte
5/5
GoogleSteve and the team did a great job and always kept us informed, despite a difficult chain. Would highly recommend to anyone in the area, and already have!
5/5
GoogleWe went through the process of selling with ReedsRains and, knowing it's a tough process, we found good collaboration and support from ReedsRains, that helped us a lot to achieve this goal. …
Hi Marcello, Thank you very much for the 5 Star review - we really appreciate your comments. … More
5/5
GoogleAfter consultation with Kieran, we listed the property on a Friday. Viewing on Saturday and tenant agreed on Tuesday (Monday was a bank holiday!) The process has been painless and professional. All our queries have been promptly responded to.
Thank-you so much for your kind words Allan. All the best to you both for your travels - Looking forward to seeing some pics when you return! Kindest Regards, Kieran and the team.
5/5
GoogleSuch a great experience with Phoebe from Reeds Rains. I had been searching for a property to rent for 2 months with no luck then a few came up with Reeds Rains and I can honestly say Phoebe with her professionalism and politeness she was on a mission to help me. She talked me through the whole process from start to finish. Would definitely recommend Reeds Rains.
Thank you so much Rachel for your feedback, this review will put a smile on Phoebe's face, I hope you settle into your new home Kind Regards Charlotte
5/5
GoogleThe team at Reeds Rains Estate agents have been first class. Professional, polite and efficient. To say we are delighted is an understatement. Within the week of starting our sale journey the property was viewed, offer made and accepted! Couldn't ask for more !
Thank you Pauline for the 5 stars and a wonderful review. We look forward to helping you get moved. Many thanks, Matt
5/5
GoogleMy first experience renting any property and Phoebe S was incredibly attentive, prompt in her responses, and carefully explained every detail, making the process seamless and stress free. Thank you, Phoebe.
Hi James, Thank you for your review it is much appreciated. I wish you all the best going forwards. Many Thanks, Phoebe
5/5
GoogleCannot recommend more highly for both property management and sales. We rented our property through Reeds Rains in Portishead and they were impeccable managing agents, offering an assured service. When we then went on to sell the property they gave sound advice enabling us to sell in a timely manner in a volatile market.
Thank you Carole for your kind words, it was pleasure to deal with you. All the staff here wish you all the best.
5/5
GoogleReeds Rains has been absolutely fantastic with the sale of our house. We've had a few ups and downs with the sale and they have been very understanding of complex circumstances and helpful in letting us know about our options. I can't recommend them enough. We went from selling, to trying to rent and back to selling and they were completely patient with these changes and did their best to help us every step of the way.
5/5
GoogleRecently had a valuation from Reed Rains was really impressed with the professionalism and knowledge. Very very helpful
Thank you for your kind review Heidi - it was a pleasure to be of assistance. Regards, Kieran
5/5
GooglePurchased a house with Reeds Rains and found the service to be great. Especially Heidi and Charlotte who helped us throughout. Many thanks to all the team at Portishead keep up the good work.😊PositiveProfessionalism
Thank you Tom for taking the time to leave the team a lovely review, all the best Charlotte
5/5
GoogleThankyou to the team at Reeds Rains for guiding me through the sale of our house. Kieran and Sharon did a great job of taking over from Rosanna when she retired and I achieved my aim of selling to a family rather than a developer, with a friendly “local” approach after my husband passed away. They were always friendly, helpful and considerate of my situation. Thankyou all and well done!
Thankyou for your kind review Mrs Phillips - It was an absolute pleasure to assist you with selling your house, and we wish you all the very best in your new home. Kindest Regards - Kieran, Sharon and the team.
5/5
GoogleDefinately well recommend this Company
Hi Christine, Thank you very much for the 5 Star review! We hope you are enjoying your new home. Best wishes. Steve & Matt
5/5
GoogleThis time last year I woke up to my very first day in my new flat. I had sold my old flat and bought this one through Reeds Rains and cannot thank you enough. I had dismissed it originally but Kieran gently encouraged me to give it another go and thank goodness he did. It was like Kieran (and Sarah at Embrace) had a magic eight ball! The whole team was very supportive through the legal and moving process making it that much less stressful.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your review Regards Reeds Rains Portishead
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds's Portishead office has 137 reviews across two platforms: 136 on Google, 1 on Facebook (across the whole business).
Reeds Rains, Portishead is rated 4.8 out of 5 across all 137 reviews, and 4.8 out of 5 on Google from 136 reviews.
Reeds Rains, Portishead, 58 High Street, Portishead, BS20 6EL.
